Benihana - Plymouth Meeting, PA

4
1480 Reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana is conveniently located next to the Plymouth Meeting Mall and directly across AMC theaters. Stop in for a pre-movie dinner show or join us after your shopping spree. Enjoy your Benihana favorites in half the time with our Express Lunch, Monday through Friday from 11 a.m. – 3 p.m.

Support Benihana - Plymouth Meeting, PA during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 1480 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.3
food
3.9
service
3.8
ambience
3.8
value
Noise · Moderate
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RW
RonW
San Francisco
1 review
Dined 2 days ago
Overall4food4service5ambience5

We love Benihana’s but this time they were out of a requested drink and did not have noodles to make my favorite entree, YAKISOBA! I was definitely disappointed…

JS
vipJohnS
Philadelphia
19 reviews
Dined 4 days ago
Overall5food5service5ambience5

Birthday dinner with my mom, great as usual

J
Joanne1947
Philadelphia
19 reviews
Dined 4 days ago
Overall5food5service5ambience4

We brought our grandchildren for a lunch that would be fun and meet the needs of a kid’s palate. What a success.! We were all totally entertained and then enjoyed a fantastic meal.

DD
vipDavidD
Philadelphia
24 reviews
Dined 6 days ago
Overall5food5service5ambience4

We had an awesome lunch - delicious food, great service, and a fun time!
Our server Taj -was fantastic. He was friendly, kind, courteous, remembered our preferences from previous visits and as always made some great recommendations.
Our chef MD - was entertaining, prepared some amazing meals and made for a real fun experience for the whole family.
Many thanks to Taj and MD for such a great experience, and we look forward to seeing them both on our next visit!

CC
ChrisC
Philadelphia
5 reviews
Dined on September 12, 2021
Overall5food5service5ambience5

Love Benihana. It was nice to be back after a two year hiatus. Looking forward to our next visit.

LJ
LadyJ
Philadelphia
1 review
Dined on September 11, 2021
Overall5food5service5ambience4

Overall, Benihana is great restaurant for a family dinner

Benihana - Plymouth Meeting, PA
Responded 5 days ago

Dear LadyJ Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family. 

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OT
OpenTable Diner
Philadelphia
2 reviews
Dined on September 11, 2021
Overall5food5service5ambience4

Good was great and our server was amazing!

Benihana - Plymouth Meeting, PA
Responded 5 days ago

Dear Guest We appreciate you dining with Benihana, thank you for the kind words!

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OT
vipOpenTable Diner
Philadelphia
2 reviews
Dined on September 11, 2021
Overall5food5service4ambience2

The bar tender was amazing and he made a great cosmo…. The bar itself was uninviting….

Benihana - Plymouth Meeting, PA
Responded 5 days ago

Dear Guest Thank you for your feedback! Come back soon!

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OT
OpenTable Diner
New York Area
1 review
Dined on September 8, 2021
Overall1food2service1ambience4

Had a 6:30 reservation, didn’t get seated until 7. Table was dirty and hostess wiped it off while we were seated in the booth.

Straws came uncovered, not in paper. Waiter said they ran out of straws and had to get them from Shoo Rite.

Green Tea ice cream was freezer burned with a sliver of ice in the middle. .

l
viplove2dine
Philadelphia
49 reviews
Dined on September 7, 2021
Overall3food4service3ambience4

They need to work on keeping staff but will say tonight was good

Benihana - Plymouth Meeting, PA
Responded on September 10, 2021

Dear love2dine We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
OpenTable Diner
1 review
Dined on September 5, 2021
Overall5food5service5ambience5

It was my first time, very nice!

OT
vipOpenTable Diner
Philadelphia
1 review
Dined on September 5, 2021
Overall1food2service1ambience1

Terrible experience. No paper towels in bathrooms. Not enough help. Tough situation but handled very poorly.

Benihana - Plymouth Meeting, PA
Responded on September 9, 2021

Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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CN
CharlesN
1 review
Dined on August 29, 2021
Overall1food3service1ambience1

Reservation was at 8:30, was pushed back to the 9:00 pm reservations. Chef didn’t start cooking until about 10 PM. Soup was cold, asked for new soup and that was cold as well. Only 1 server in the restaurant and did not receive a single drink refill throughout the duration of the meal. The chef gave food designated for person in my party to someone else. Had to wait for the e chef to cook a new item. Did not leave the restaurant until after 11 PM ! Preposterous ! I will not be eating at this location again and will not recommend to anyone at all !

Benihana - Plymouth Meeting, PA
Responded on August 31, 2021

Dear CharlesN On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
1 review
Dined on August 29, 2021
Overall4food5service3ambience3

1 year anniversary

C
vipCandycane
Philadelphia
23 reviews
Dined on August 28, 2021
Overall4food4service3ambience3

Had reservations for 8:15. Didn’t get seated till 9pm. Food was good.

Benihana - Plymouth Meeting, PA
Responded on September 1, 2021

Dear Candycane Thank you for your feedback! Come back soon!

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OT
OpenTable Diner
1 review
Dined on August 28, 2021
Overall1food1service1ambience1

We visited for a double birthday celebration- had a 7:30 reservation. We were asked to wait 15 min additional for a table and upon seating, we were not greeted or seen by any employee for the next 30 minutes. We decided to leave and upon exit, there was no host or manager at the door to address our concerns. We will never come back, the birthday dinner was absolutely ruined.

Benihana - Plymouth Meeting, PA
Responded on August 31, 2021

Dear Guest On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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MJ
MadisonJ
1 review
Dined on August 28, 2021
Overall5food5service5ambience5

I loved it and really enjoyed my birthday dinner.

Benihana - Plymouth Meeting, PA
Responded on September 1, 2021

Dear MadisonJ Thank you for allowing us to be a part of the special occasion!

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OT
OpenTable Diner
1 review
Dined on August 28, 2021
Overall2food4service1ambience2

Service was terrible and we had to wait 2 hours after our reservation to actually get a chef. Very understaffed, out of quite a few menu staples, and they even ran out of bowls..!

It felt like our group was an inconvenience to be there and the restaurant did not want our business.

We will not be back. Food was good though.

Benihana - Plymouth Meeting, PA
Responded on August 30, 2021

Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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g
vipgaron0817
Philadelphia
46 reviews
Dined on August 26, 2021
Overall2food4service3ambience1

Used to be a great place but I think this restaurant has declined. I brought my patent in for my mothers 100th birthday and were told we would have to wait be be seated until the entire party arrived. My parents are old and need assistance and we had to plead to allow them to be seated and then they complied.

Once seated the area we were seated in had no air conditioning and it was dry hot an uncomfortable. The other side of the restaurant had ac but they were not seating in that area for some reason sheikh even the staff didn’t understand.

Good was good and service was very pleasant but slow which is not unusual these days with shortage In staff.

Overall I feel this restaurant has declined which I was m sorry to see because I always enjoyed eating there but probably won’t go back.

Benihana - Plymouth Meeting, PA
Responded on August 27, 2021

Dear garon0817 on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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SW
SamW
1 review
Dined on August 25, 2021
Overall2food4service2ambience1

It was very hot and uncomfortable inside the whole time.
Service was very slow and unprofessional. We had been in this place many times before and had a much better experience each time. The servers usually very attentive and pleasant, but not this time. We probably won’t return for a long time.

Benihana - Plymouth Meeting, PA
Responded on August 27, 2021

Dear SamW On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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DH
DenaH
1 review
Dined on August 25, 2021
Overall4food5service4ambience4

I really enjoyed myself. The only problem was the AC was broken so it was really hot

Benihana - Plymouth Meeting, PA
Responded on August 26, 2021

Dear DenaH thank you so much for your feedback, we hope to see you back again soon!

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V
Valencian
Atlantic City
1 review
Dined on August 23, 2021
Overall5food5service5ambience5

Sons birthday

Benihana - Plymouth Meeting, PA
Responded on August 26, 2021

Dear Valencian Thank you for celebrating your special occasion with the Benihana team!

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NG
NancyG
Orange County
1 review
Dined on August 23, 2021
Overall5food5service5ambience5

Our chef was fun and cooked delicious food for us.

M
Marzo
1 review
Dined on August 22, 2021
Overall3food5service4ambience3

The wait time for our food could have been but overall it was great

Benihana - Plymouth Meeting, PA
Responded on August 24, 2021

Dear Marzo We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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AL
AlisonL
Philadelphia
1 review
Dined on August 21, 2021
Overall5food5service5ambience5

Great service from the time we stepped in to our waiter to the ‘chef’. Wonderful birthday celebration for my son!

OT
OpenTable Diner
1 review
Dined on August 20, 2021
Overall5food5service5ambience5

We had a great time for my son’s birthday. The staff was great and the food was great. Thanks!

SG
SusiG
Washington DC
1 review
Dined on August 19, 2021
Overall4food4service5ambience3

Our chef Marquess and our waiter Michael were excellent

s
supermom
Philadelphia
3 reviews
Dined on August 19, 2021
Overall5food5service5ambience5

The food was wonderful and the waitstaff was very attentive but not intrusive. Always have a great time here.

Benihana - Plymouth Meeting, PA
Responded on August 20, 2021

Dear supermom On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

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EP
EricP
Philadelphia
2 reviews
Dined on August 18, 2021
Overall2food3service1ambience1

Terrible experience. We had a 6:30 reservation. Sat at the table for 20 mins before Michael, the very nice, but disheveled waiter with splattered food all over him stopped by for drinks. As we sat and waited for the drinks, we had a very strange view of a chef's underwear with sagging pants to about mid-butt who had his back to us. The floor was dirty and it took 2 good passes over the cooking table to clean the rust and burnt on food (disgusting). Finally, at 7:30, the salads came out and the soup a few mins later. By 7:45, the chef started cooking. We sat next to a lovely family who was celebrating an 8 y/o's birthday party. That was nice. The food came out as expected and the dinner finished about 8:20. There was certainly a fair share of banging and clanging on the table for effect. We were supposed to have dessert included with my entree, but I guess Michael forgot. At the 2 hour mark, we left and agreed it was not a great experience. Needless to say, "NEVER AGAIN". Its not good.

Benihana - Plymouth Meeting, PA
Responded on August 20, 2021

Dear EricP On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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OT
OpenTable Diner
Philadelphia
3 reviews
Dined on August 16, 2021
Overall1food1service1ambience1

Very long time for everything. Chicken not cooked through. Went for a birthday and it was so disappointing. $30 drink that tasted like juice.

Benihana - Plymouth Meeting, PA
Responded on August 18, 2021

Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
OpenTable Diner
Philadelphia
2 reviews
Dined on August 16, 2021
Overall5food5service5ambience4

They were understaffed and despite having a reservation we had to wait 30 minutes. Our server Jenny was great

Benihana - Plymouth Meeting, PA
Responded on August 17, 2021

Dear Guest Your feedback is appreciated. We will be sure to share your kind words with the team.

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P
Prabal
1 review
Dined on August 15, 2021
Overall1food2service1ambience1

Service has gone down, cook wasn't friendly or good. Place looked run down and old. Overall not a good experience

Benihana - Plymouth Meeting, PA
Responded on August 17, 2021

Dear Prabal On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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F
Fafboy9
Philadelphia
10 reviews
Dined on August 15, 2021
Overall5food5service5ambience5

Great Food!

Benihana - Plymouth Meeting, PA
Responded on August 17, 2021

Dear Fafboy9 We are happy you enjoyed the Benihana experience! Come back soon!

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K
Kara
1 review
Dined on August 14, 2021
Overall1food1service1ambience1

Worst experience ever!!! The table and stove was dirty. We waited at our table for an hour for the hibachi chef just to be told that our table wasn't turned on so it will be another 20 minutes. The rugs were sticky. It was just appalling. This ruined a birthday celebration for my son. Good thing Redstone around the corner saved the day to help him celebrate his birthday.

Benihana - Plymouth Meeting, PA
Responded on August 16, 2021

Dear Kara On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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OT
OpenTable Diner
Philadelphia
1 review
Dined on August 14, 2021
Overall5food5service5ambience5

Always delicious!

OT
vipOpenTable Diner
Philadelphia
3 reviews
Dined on August 13, 2021
Overall5food5service4ambience3

We always go there for special occasions and the food is constantly great at every location

OT
OpenTable Diner
1 review
Dined on August 10, 2021
Overall4food5service5ambience4

We took our daughter to go get an hibachi experience for the first time

BB
BerkB
Philadelphia
2 reviews
Dined on August 8, 2021
Overall2food4service4ambience4

Don't trust the appointment time. They always try to optimize their chefs&tables&guests so you may have to wait a long time for another small party to show up so they can seat you. We waited over 1hr the last 2 times we were there even though we were on time for our reservation both times.

Benihana - Plymouth Meeting, PA
Responded on August 10, 2021

Dear BerkB On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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P
Philly369
Philadelphia
15 reviews
Dined on August 8, 2021
Overall5food4service5ambience3

Our server Autumn was AMAZING!

NA
NAILAD
1 review
Dined on August 7, 2021
Overall3food5service4ambience4

My table didn’t get no salad. And we waited a long to for the chef

Benihana - Plymouth Meeting, PA
Responded on August 10, 2021

Dear NAILAD Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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FAQs

You can order delivery directly from Benihana - Plymouth Meeting, PA using the Order Online button. Benihana - Plymouth Meeting, PA also offers delivery in partnership with Postmates and Uber Eats. Benihana - Plymouth Meeting, PA also offers takeout which you can order by calling the restaurant at (610) 832-5924.

Benihana - Plymouth Meeting, PA is rated 4 stars by 1480 OpenTable diners.

Benihana - Plymouth Meeting, PA does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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