Benihana - Plymouth Meeting, PA
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Distancing maintained in common areas
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
If you want a great experience with good food and awesome staff make reservations at Benihana Plymouth Meeting location. I recently celebrated my mother 65th Birthday there and she loved it!
Restaurant was filthy and smelled like that cheap "cherry" flavored cleaning product. My shoes literally stuck to the carpet (I thought I stepped in chewing gum). Our banquette seats were ripped and sticky.
The chef was very nice to us, and thankfully cleaned off the cooktop before and after cooking for us. However, he wasn't given the ingredients to make us the vegetable fried rice. Our kids adored him, the food, and the show.
Our waitress was nice, but never brought our green tea, we had to ask for the rice, and brought out dessert before our table had been bussed. Our salads were completely wilted (which is hard to accomplish with iceberg lettuce. Frankly, based on the filth in the dining room, I was worried about eating anything that wasn't cooked.
Understanding that the pandemic has made it difficult to recruit and/or retain employees, I still need to give this one star. Here is a tip for the business - businesses willing to pay their staff a living wage aren't struggling to hire at all. It is the businesses who exploit staff to maximize profits that are struggling to fill open positions. You have a choice - maximize profit today or have a business that will continue to generate repeat customers and profit tomorrow. Also, rip up the *disgusting* dining room carpets.
I would never return.
I am very upset about this visit, our cook was really off, he was messing up a lot on orders and how the food was prepared. We come here often and we were not pleased with our service this time.
We have been going to Benihana for many years and we have noticed a steady decline in the quality of service and attention to detail at this location.
Very disappointed. The service was poor and our chef was not in the least bit entertaining, didn’t even speak to us. The food was OK, but no ambiance, place run down and not very clean.
We hyped the entertainment factor to our dining guests who hadn’t been there before but unfortunately we were all underwhelmed. It’s not a great value without the entertainment. Would not recommend.
I thought the food was acceptable, not great.
Our server forgot to give us things within our 6 course meal. Took over 30 mins for our chef to come to the table.
We visit this location atleast once a month. On this visit we were greeted with a new cook which is already the experience. Service was great and the cook was good as well. Only thing was he overcooked our chicken. We were a party of 3 and all of our chicken was hard. Overall, I give this visit 3 stars.
ceiling was leaking as we were waiting for table, chef forgot the order we made and prepared something totally different
The service and the chef were excellent. I have been to Benihana’s across the country and this one ranks at the top. Original tricks on the table and super friendly staff. I highly recommend.
Everything was delicious. Staff was excellent. Restaurant was beautiful.
Excellent overall experience! Hostess & chef was superb!
My family came here to celebrate a birthday and the service started out not so good we had a reservation for 9:15 but didn’t get seated til 20 mins later. We order appetizers and our server forgot it and that was ok because she was busy but then at the end of our meal another server came out with our appetizers and we was like we done now preparing to leave soon so she said she was going to “Comp” our appetizers and we said ok. The same lady came back 5 mins later saying she can’t Comp it we either have to pay for it or take it off the bill. So we just took it off the bill I think that was so unprofessional of her how you going say you’re going to Comp our appetizers because y’all made a mistake and then take it back? At the end of the day our son had a good time for his Birthday so that’s all that matters…..
Awful experience, the wait staff was awful. Waited 45 minutes for our table and the service after only got worse
At the moment, no I would not recommend Benihana to anyone. They are in need of employees ASAP. Our table was overlooked; waited over an hour before a chef arrived to cook our food. The hostess took our food order. Tables seated after us received chef before we did. The workers there did yo their best. I do not fault them. When you are short handed, everyone must chip in & hustle. The manager attempted to offset the bad service with a free appetizer coupon on your next visit. We are not sure if we would visit again anytime soon.
Muhammad our chef was great and food really good.
Delicious and great service. Would definitely revisit.
it was all over the place they were bit prepared for our table at all
I’ve been to many other Hibachi restaurants, but this one takes the cake. The desert offered with the meal could use an upgrade, but everything else was top notch. I’d definitely come back for another visit.
It’s takes a while to get seated and get a chef but the food was good! I had Syed, he was probably the BEST chef I’ve ever had at Benihana.
The chef Saheed was amazing. He definitely my my first experience at Benihana memorable.
The food was good however we had to wait 25 minutes to be seated and we had reservations.
The food was great!!!!!
The food was great and that garlic butter sent me to heaven 🤤
We have eaten at Disneyworld’s Tepan Ido and Benihana was right up there with them! Plus it was way more reasonable. Gabby was awesome snd our Chef outstanding.
Dinner was delish is was.hot outside so we decided to not sit with a group on top of a grill which was a nice option.
Everything was great except the temperature in the restaurant. We were literally sweating eating our dinner
Birthday celebration with delicious food, good service and awesome cook. He was pleasant, funny and accommodating to each persons individual order. He was a hoot! I would definitely go back 🎈
The floors were carpeted which would normally be fine but they were so sticky. I walked right out of my sandal as it was stuck to the carpet. My son had sneakers on the again he was sticking to the floor. Big turn off. This was in the waiting area to be seated. What was on the floor in that area that made it so sticky???? Definitely needs a major deep clean and better effort to maintain. Server and Chef were amazing, fun and a pleasure.
Was really disappointed with our last visit. It seems like they had all new staff. Our hibachi chef was below average. Overcooked my tuna. Just not the typical experience.
The food was great. The chef amazing. The price was right. The wait was minimal. It is a nice family atmosphere
Everything was fantastic! The show was fun and they were great with our kids :)
Very very professional and quick! Muhammad was the best cook very nice!
I will give it another chance, but waited nearly 30 minutes after my reservation time for seating, then after placing my order (also a bit delayed) it took 90 minutes before we were eating. So, all in all, 2 hours until we had our food from when we arrived and it was for my birthday. The staff were polite though.
Mohammad was our chef for the evening, and he was fabulous!! We had a few different allergies, and he had no issues whatsoever accommodating everyone!!! Our waitress was amazing as well!! Very welcoming, and accommodating also.
There was hardly any staff there ( chefs and waitresses ). Our reservation was at 8:45 we didn’t get seated until 9:30 we sat at the table with 4 other random people where the waitress didn’t come until 30 minutes just to ask us what beverages we wanted. One couple didn’t even have a reservation at all they just paid the hostess extra money to be put on at the last minute and of course she allowed them to be seated didn’t even add them to the computer screen or nothing. I was supposed to be coming to enjoy my fiancé’s birthday and ended up with the worse experience ever would not recommend to anyone at all would also not come back !
Came for father’s day and had a terrible experience. I would not return to this location ever again
I took my husband here for Father’s Day and this was our first time here and our last time. Making a reservation made no sense because we were sitting for and hour to just be seated. Then we finally made it to the table to sit for another hour before anyone came to the table to ask what we wanted to drink. The young lady was working alone. We ordered in 40 minutes later she returns to say there’s no shrimp. We did not leave there until 9:30 with salty food.
You can order delivery directly from Benihana - Plymouth Meeting, PA using the Order Online button. Benihana - Plymouth Meeting, PA also offers delivery in partnership with Postmates and Uber Eats. Benihana - Plymouth Meeting, PA also offers takeout which you can order by calling the restaurant at (610) 832-5924.
Benihana - Plymouth Meeting, PA is rated 4 stars by 1439 OpenTable diners.
Benihana - Plymouth Meeting, PA does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.