Benihana - Plymouth Meeting
I love Benihana but the service was HORRIBLE on Mother’s Day! The food was amazing I suggest you never go on a holiday!
I took my mom and my son here for Mother’s Day. Are reservation was for 5:30, we pretty much got sat on time. It was pretty busy. Our waiter was extremely slow to get to us, taking drink orders, extremely slow brining the drinks back, extremely slow coming back to take our orders, was not familiar with the menu, extremely slow clearing the dishes from the soup and salad, extremely slow with our checks and ice cream. Each time he would leave, he would be gone for at least 10-15 mins. The whole table was annoyed . The food was good though. This is usually one of my favorite places to eat.
Terrible experience all around ! one of the worst meals I’ve had
in a very long time. Needless to say we won’t be going back
Food wasn’t that good
Great food ! Awesome staff ! Will continue Coming back
Seated on time for Mother's Day. Food was good but the service was a little lacking. Felt that our chef was just going through motions and ready to get to the next table. Floor was sticky and I felt a little greasy when we left - probably need to improve the ventilation.
The manager was really rude and so was the first server had to get my server switched. They was short of staff
While our food was tasty it took 45 minutes after our reservation to seat us with no apology given. The chef lacked skill and did not toss us any food or light an onion on fire. Quite a boring show.
Ricky was a descent waiter for out our drinks, the chef lacked personality and forgot to engage us in his antics. Would more than think twice about going back especially when the food is so expensive.
It was great fun to watch our chef prepare and cook our food. He was very entertaining and friendly. The food was cooked to order and tasted great. We were there to celebrate our anniversary, and we had a great time. Thanks!!!
We will go there again.
The food was great but they were very understaffed. Our reservation was at 6 and we were there until almost 830. Service was terrible. Our server had too much work for 1 person.
It feels like every time we go here, we get less of a show from the chef. The only trick he did was the one where they make a volcano out of an onion. He literally just spent the rest of the time cooking. We were there for my son’s birthday and the whole experience was disappointing. The food tastes great, but I think next time we want hibachi that we’ll be looking elsewhere.
So much fun!!! Drinks and food were amazing!!
Lots of fun. 50 characters characters characters characters
Our initial server was a mess. I went with my boyfriend and we were seated with another family of 6 and it took him over 30 minutes just to get our drink orders taken. The first sign of food was not until 55 minutes after we had been seated and that was just our appetizer. The food was amazing though and that is why I am leaving such a high review. It is just a bummer we may never return to this location due to the extremely slow and painful start from our server, because everything else about the restaurant was very enjoyable.
Truly love this place always a good time
Daughter’s 10th Birthday! 🥳🎉
Great place .. although I expected our chef to put on a show for us but she didn’t but she was very nice. The sushi was delicious as well as our food we ordered. I would go back again.
It did not feel clean. My feet were sticking to the floor, the table and chairs felt dirty and greasy. the service was fair ... the server was nice but it felt super rushed even though there was no one else in there.
Although a little pricey, the food was outstanding! We had a great birthday celebration.
My kids love this place. Food quality is good
My waiter wasn’t very attentive to our table. There were individuals who came in after me and left at least 20 minutes before I did. Not only were we not please the people we were eating with complained. He also said that he wouldn’t be bringing his family back and I won’t be either. The slow service made me late. It was my birthday. I didn’t even ask for a song because I didn’t feel like waiting another half an hour. I was finished eating at about 7:15 and didn’t get my check or boxes until almost 8
I have been to several Hibachi restaurants and I expected for Benihana to provide a high standard of service. The restaurant itself looked very nice and had a lot of space. The grill seating arrangement is not that spacious, but okay. However, at my table the put in an extra chair which made it very uncomfortable for my party. I would not likely return to Benihana in the future.
We go to Benihana for every birthday for the last 25 years
My son loves this restaurant. He live the whole experience.
But don't go on a weekeday afternoon when it is not busy. You are basically just getting an overpriced meal. You pay for the show which was lacking the day we went. The server also disappeared and never offered drink refills and then came back to the table crying. Probably won't go back
Celebrating my Grandsons birthday
Birthday for family. Great for all ages.
Just a nice afternoon, great service, amazing food. Definitely will be back!
It was amazing
Food was great, Table Chef was entertaining. Table service was not to be found. Had to chase someone down to get drinks for the table, the white rice that should have been served with dinner was brought out after everyone was finished with there meal. We had a good time, despite the bad service, maybe most of the servers called in sick, who knows.
Feel like this place has gone downhill. The prices are still high but it's not as clean as it was and the portions seem smaller. Got a combo with filet and shrimp which was around $9 more than filet alone and it was only 3 shrimp. Two of the three of us had to ask for clean plates because the ones we got were dirty, most of the chairs were really wobbly and the stainless steel vents really need to be cleaned. Kind of disappointing considering the cost!
We had a 5:30pm reservation for 4 people and arrived 5 mins with our entire party present before our reservation. We didn't get seated until 5:40pm. Also our hibachi chef didn't come to our table to start making our food orders until 6:25pm. The other 4 people who sat at our table had a 6:15pm reservation. It is unacceptable with 2 kids that we didn't get to eat until 6:40pm once all the food was made for the whole table. It seemed the hibachi chefs were understaffed for that time. We only saw 2 and there were 5 tables including us seated. We were there to celebrate my son's 2nd birthday. The wait time is the main complaint for this review. Food tasted good as expected. The hibachi cooking presentation was amazing.
The food was very good and the hostess was exceptionally nice. The chef did a great job as well. It is a little pricey but you get a lot of food so it’s worth it. I cannot wait to go again.
Always a birthday spot for me and my party of 4. Every visit is Delicious. The chefs are always interactive and fun to watch
We celebrated my daughter’s Sweet 16 party. They couldn’t have been nicer or more attentive. The food was excellent. I highly recommend this restaurant!
First time there, food was very good. Recommended by a friend, who goes there. A bit pricey, but I would certainly go back.
Entertaining. Great service. Great food
The food was amazingly delicious. The hostess was very inviting and the server was nice