Nearby points of interest
Nearby points of interest
About Benihana - Plano
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Plano is located in The North Shops at Legacy near the fountain, whose colorful dancing waters provide a dazzling background from which to enjoy your Teppanyaki meal. For those with a limited amount of time during the day, try Benihana’s Express Lunch, available Monday through Friday from 11 a.m. until 3 p.m. Enjoy the food you love cooked fresh and served quickly, to get you back to your busy day.
Plano, TX 75024
Japanese, Sushi, Steakhouse
Hours of Operation:
Monday - Friday: 11:00 am - 3:00 pm
Saturday - Sunday: 11:30 am - 3:00 pm
Monday - Thursday: 3:00 pm - 9:30 pm
Friday - Saturday: 3:00 pm - 10:30 pm
Sunday: 3:00 pm - 9:30 pm
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Bar Dining, Bar/Lounge, Beer, Full Bar, Happy Hour, Non-Smoking, Wine
Benihana - Plano Ratings and Reviews
My husband ordered a 50.00 meal. His lobster was extremely overcooked. My friends and i all ordered expensive steaks and requested different levels of temperature for each, medium, medium well, well done.... all steaks were cooked at the exact same time... and all ended up being overcooked. Very disappointed. Will not be coming back. Too much money for overcooked and tough steaks and seafood. Horrible service.
It was just ok...We love hibachi and usually just go to our local spot but thought I’d treat my Hubby to a fancier hibachi place. Unfortunately there was nothing “fancy” about Benihana. The chef was AWESOME but the ambiance, the restaurant layout, the taste of the food wasn’t special. Bummer!!
Had a 10:15pm reservation. They let us seat at 8:40. We waited an hour for a Chef only to discover that the grill had not been turned on. Salad with no ginger dressing, room temperature soup and two spoons full of veggies to go with my combination dinner. 80 dollars of a crappy experience!
Seafood - shrimp and lobster - was terribly overcooked and tough. Not what I expect when paying $30+ per entree. Also, we always have to wait to be seated, usually 20 minutes or more...that is with a reservation. I would expect that on a weekend, but our last visit was on a Wednesday night.
Got to restaurant with no one there to greeting us after standing for 5 minutes had to go into restaurant and ask someone to seat us and that person said they would go get someone. After funalky being seated. They let us sit there for 10 to 15 minutes before asking us if we wanted anything to drink. Wasn’t impressed. Much better experiences in other Benihana’s in other cities
Reservation was at 7:15. We were not seated until almost 8:00. Seated only black patrons at our table (we are black as well) then asked a white couple if they were ok sitting with us to which the couple stated, “thank you for letting us integrate your table.”
Group of people that came after us, seated after us some how still got their chef and food started 10 mins before our table.
Service took several minutes to receive anything when requested. Hostess took my credit card and forgot she had it and proceeded to give me the check. I had to go find her and “remind” her she had my card.
The whole experience seemed very “race based.” I have never had an experience like this during my several visits to your location but I will make sure that it doesn’t happen again by choosing not to visit again, not recommending to anybody location or visiting any of thank you our other locations.
Service was slow. We had a 40 minute delay between the salad course and the chef arriving at his station resulting in nearly an hour between courses. The place was not very busy and we were not offered a reason for the delay or addressed by any management. I get that one pay's for the show as much as the food but both were poorly executed.
We had a party of 7 and 1 of the guests recently had a heart attack and is on a very strict no sodium diet. From the manager to the server to the chef they were very cautious and ensured the food was prepared accordingly. Even when we asked for the sauce they informed us it was very high in sodium and not suggested.
Benihana's is always a family hit and this proves the level of service and attentiveness they pay to their guest.
Perhaps because of the time of the reservation(9:30pm) and waiting until 10:15 before the cook came to begin the experience, our cook did not interact or talk to the table. There was no real hibachi experience. He didn’t perform any tricks and didn’t prepare the orders as requested.
I would like to see the hours of operation extended as The Shops OF Legacy is active and lively until 2am. I propose closing as early as midnight would be benificial to consumers as well as company profits.
Thanks for listening !
Highly recommend dinner at Benihana. We have been to many different Benihana throughout the United States, and have found the restaurant in Plano to be one of the best. The chef's put on an excellent show and the food is cooked perfectly. It is a family friendly restaurant, that is both fun and tasty.
This restaurant was great! My friends and I went for a pre-dance dinner and it was amazing. When I called to add one more person, they were great about it and happy to serve. When we arrived it took a little longer than our reservation time but it was worth it. Our chef was amazing! I loved the food and the waiters always made sure our drinks were ful!! My only complaint would be we didn't get the green tea included and it took FOREVER to get the check. But overall great experience.
Our chef was extremely rude. He called my adult 34 year old son "boy" several times. He cooked my daughters Terriyaki steak "rare" and did not include the Terriyaki sauce. When she asked for it to be cooked longer he refused. He then thru the Terriyaki sauce on her rice rather than her steak. He then told her "Do you think you can get me fired, are you trying to get me fired". He was also rude to our server to the point that we were embarrassed for him. He told him "you hurry up and pick up these plates. Hurry and moved out of the way". There was no reason for this as our server was excellent. I have never experienced such rude behavior. This particular chef has a history of being rude to customers. I cannot believe he is still employed here. If you don't get this particular chef, then the experience is always great.
Good Benihana restaurant in the North Dallas area. Had OpenTable reservations for 8PM but did not get seated until 8:40PM - note that it was a busy Friday evening. Our chef did a nice job preparing the Benihana basics, nicely seasoned, with the usual Benihana flair and antics.
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