Benihana - Plano

4.4
1978 Reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Plano is located in The North Shops at Legacy near the fountain, whose colorful dancing waters provide a dazzling background from which to enjoy your Teppanyaki meal. For those with a limited amount of time during the day, try Benihana’s Express Lunch, available Monday through Friday from 11 a.m. until 3 p.m. Enjoy the food you love cooked fresh and served quickly, to get you back to your busy day.

Support Benihana - Plano during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 1978 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.4
service
4.3
ambience
4.2
value
Noise · Moderate
89% of people would recommend it to a friend
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OT
OpenTable Diner
Dallas
2 reviews
Dined a day ago
Overall5food5service5ambience5

We went for my birthday and had a great time. Everything was perfect and fun!

j
jerricky
1 review
Dined 3 days ago
Overall5food5service5ambience4

My family and I have dined at Benihana's on many occasions. This was a first on how efficient to when the orders were taken and the food was prepared and served. In the past, there was somewhat of a delay throughout the entire dining experience which made for a long night. Our food was excellent and the chef was awesome....some chefs need a little more personality.

l
viplindsayl
Dallas
15 reviews
Dined 6 days ago
Overall4food5service5ambience4

We went for our daughter 18th birthday. Had a wonderful time. But it was beyond smoky, not enough of the exhaust vents were being used.

OT
OpenTable Diner
1 review
Dined 6 days ago
Overall2food1service1ambience4

I ordered 2 meals. It was my birthday. I ordered the 2-lobster meal and Rocky’s Choice. Both are 5 and 6 course meals. I didn’t receive but one serving of the side items which should have been double servings because they are two meals. Our chef wasn’t friendly. He didn’t attempt any tricks or small talk. But our female waitress was really great and sang the birthday song to me.

M
Marjonell
1 review
Dined on November 18, 2020
Overall5food5service5ambience5

Amazing as always. I have never had a bad experience at Benihana. Wish we had one in South Africa.

ND
NatalieDionne
Charleston
2 reviews
Dined on November 15, 2020
Overall5food5service5ambience5

Love love love! Best hibachi in DFW.

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S
vipSassy
Dallas
69 reviews
Dined on November 15, 2020
Overall5food5service5ambience5

We love to dine there abs especially celebrate special occasions!

BA
BornAgainReviewer
Dallas
6 reviews
Dined on November 15, 2020
Overall3food5service3ambience3

Benihana is always delicious food, that is never in question. We had a 4:30 reservation through Open Table and our order wasn't taken until 5:15pm. Very frustrating to wait around so long despite a reservation. Once they did serve us, wait staff was friendly and efficient. The restaurant as a whole was very crowded for a global pandemic. You would think they would scatter the tables a bit more given the current situation but I understand less people means less profits. I just won't be going back anytime soon.

OT
OpenTable Diner
Dallas
3 reviews
Dined on November 14, 2020
Overall5food5service5ambience5

It was my first time visiting the restaurant. The service and food was great. I’m glad we made reservations because there was a long wait time for others.

l
love2eat
Houston
1 review
Dined on November 13, 2020
Overall4food4service3ambience4

Not the best cut of beef. I ordered the filet and it was too tough.

SC
SherrieC
1 review
Dined on November 11, 2020
Overall4food4service5ambience4

Food was really good, would like to see more sauces, appetizers were cold so they were not good. Our waitress was nice but really slow, we did not get asked about a 2nd drink. We were there for a celebration, the couple at the end was also there to celebrate, their anniversary. We told them when we check in, the waitress asked and we told them again but no celebration at all.. This is why we came that night, to celebrate our son. For 3 ppl, 169.00 and no celebration will make us think before we come there again. it was not busy, it was Wednesday at 5:15, no reason for the slow services, cold apps, and no celebration..

MA
MaryA
1 review
Dined on November 7, 2020
Overall5food5service5ambience5

Restaurant atmosphere was awesome. Food and service were great!

B
vipBecks
Dallas
21 reviews
Dined on November 2, 2020
Overall2food2service2ambience1

Our server was nice at times but really all over the place. He was way too abrasive. He kept interrupting the mother sitting on the other side of our table as she was trying to order for her kid. He kept putting his hand up in her face and telling her to shush and make the kid order for themselves. I get he’s trying to be funny and what not but it was too much. He did it several times and it made me and my guest seriously uncomfortable, not to mention the other family.
At the end of the meal he piled all the other people’s dishes directly in front of me (from other parties) as high of a stack as he could with sauces spilling everywhere. He took everyone’s used silverware and literally left them all directly in front of me for the rest of the time we were there. I used to work in the restaurant industry for years and I would NEVER do that, let alone DURING A PANDEMIC. How is that being extra sanitary during COVID-19? Absolutely disgusting. It was a mess of an experience. Not what Benihana used to be at all.

SH
ShanitaH
1 review
Dined on November 1, 2020
Overall5food5service5ambience5

Wr had the best server. She made my Bi a wonderful experience.

OT
OpenTable Diner
1 review
Dined on November 1, 2020
Overall5food4service5ambience4

Staff was very sweet and paid very close attention to our food allergies.

CB
ChristineB
Dallas
6 reviews
Dined on October 31, 2020
Overall5food5service3ambience5

Always a good time

MS
MelanieS
1 review
Dined on October 30, 2020
Overall5food5service5ambience5

this place was awesome for my birthday! the service was outstanding, i wish i knew names, so funny and engaging! the food incredible!

S
Scott
Dallas
11 reviews
Dined on October 26, 2020
Overall4food4service5ambience4

Enjoyed a birthday celebration Benihana and it was very nice. Food was good as always and the service was fantastic. They do need to update their hibachi presentation, all of it I've seen 10x over.

KO
vipKimO
Dallas
6 reviews
Dined on October 25, 2020
Overall5food5service5ambience5

Chef was entertaining. Restaurant abiding by Covid rules. Food was cooked to perfection.

m
mariah
1 review
Dined on October 24, 2020
Overall5food5service5ambience4

Benihana is a delicious place! The chefs are very nice and servers are super sweet. This restaurant deserves a 5 star rating.

KH
KarlonH
1 review
Dined on October 24, 2020
Overall5food5service5ambience5

The food was great! Service was great as well!! I will definitely be coming back.

CY
CYNTHIAH
Dallas
1 review
Dined on October 23, 2020
Overall3food2service5ambience4

The food had so much garlic that it was not good at all. Besides that the cooker and server were excellent. If I ever went again would request butter without garlic.

EN
EdNog
1 review
Dined on October 22, 2020
Overall5food5service5ambience4

The experience was as expected. With a reservation we were seated quickly. Friendly service. The food was tasty.

f
flowerfan
Dallas
4 reviews
Dined on October 22, 2020
Overall5food5service4ambience4

We were a party of 8 for a 10th bday celebration. The birthday boy had never been, and was just in awe. The food and service were great, and a fun time was had by all. COVID precautions were in place, and we had a safe and comfortable experience.

OT
OpenTable Diner
Atlanta
1 review
Dined on October 21, 2020
Overall3food2service3ambience5

Waitress was great but the chef was not good and he touched some nasty duck in his hat it turned my stomach.

NR
NikkiR
Dallas
2 reviews
Dined on October 20, 2020
Overall1food1service1ambience1

Horrible service and poor management. The hibachi chef cooked out meal in like 10 mins, it was a waste of $ for a special event.

A
Andrea
1 review
Dined on October 20, 2020
Overall4food5service5ambience3

We were celebrating my niece's 21st birthday. Their staff was nice enough to take a picture of us and gave it to my niece in framed. The cook as well as the servers were very attentive and friendly. The food was delicious and plenty. The only complaint I have, with a party of four I thought we would not share a table with other guest given COVID and the current rise in cases.

OT
OpenTable Diner
1 review
Dined on October 18, 2020
Overall3food5service2ambience4

The food tasted great! However, we were there for my daughters 12th birthday party with her friends and the chef did not do all the “tricks” and the one or two he did were half-hearted. We’ve been to Benihana many times and know what to expect and the “show” is what makes it fun. Most disappointingly, we were there for a birthday and they didn’t sing, do a special ice cream, picture or anything. Other people in the restaurant had birthdays and they celebrated them but seemed to forget about us (they asked a time or two who was the bday girl so they knew we were doing a bday).

F
Foodlover
New York Area
1 review
Dined on October 13, 2020
Overall5food5service5ambience5

Great food and fun! Entertaining staff!

r
rtjones
San Francisco
1 review
Dined on October 5, 2020
Overall3food3service2ambience2

Chef seemed inexperienced. Identified that daughter had a citrus allergy and the chef put lemon all over her shrimp entree. Dessert wasn't offered for the kids who were bummed. Server did not take order correctly and chef did not check order with us for temperature of steak, etc. All in all not a great experience that we are used to from other Benihanas.

MA
vipMARNI
Dallas
1 review
Dined on October 3, 2020
Overall3food4service4ambience4

The only issue was that they gave our table away to another group. Then said we did not have a reservation which was not true since I confirmed on Friday the reservation.

OT
OpenTable Diner
New York Area
1 review
Dined on October 2, 2020
Overall5food5service5ambience5

Enjoyed my experience, food was good!

OT
OpenTable Diner
Las Vegas
2 reviews
Dined on September 26, 2020
Overall5food5service5ambience2

We went to celebrate a family members birthday. Everything was delicious and the staff was wonderful. The only thing that was slightly off putting was the lights. Our dinner reservation was at 7pm we were seated about 7:15pm and the lights were all the way up. Most hibachi places for dinner are dimmed so you are connected with your chef and it feels like a personable dining experience. It was kind of strange to look across the restaurant to see everyone’s personal experience. Maybe this was due to COVID maybe they forgot to dim the lights...

W
Whitect
1 review
Dined on September 26, 2020
Overall5food5service5ambience5

Customer service, food and the vibe was great. I will visit again

RM
RandyM
1 review
Dined on September 25, 2020
Overall4food4service5ambience3

We made a reservation for 8pm but had to wait to be seated. Servers were pleasant, helpful and friendly. Cook was entertaining and food was tasty.

c
vipcoachkent
Orange County
15 reviews
Dined on September 23, 2020
Overall5food5service5ambience3

My wife's Filet Mignon was very veiny and some areas tough.

B
vipBilly525
Dallas
539 reviews
Dined on September 22, 2020
Overall5food5service5ambience5

I wish I could remember my chef's name, because he was fabulous. Service was friendly and attentive. This branch can be hit or miss, but lately, it has been "hit" many times more than miss. I hope it continues.

ED
EvanD
Seattle
3 reviews
Dined on September 20, 2020
Overall4food5service4ambience5

Great food as always. The service was a lil below my standard for Benihana. My boyfriend ordered sushi and didn’t get it until we got the check and we had to ask about it. I had to ask for the steamed rice I ordered. The waitress was just a lil ditzy and very quiet. And in a loud restaurant, that is difficult.

B
Buhree
1 review
Dined on September 20, 2020
Overall2food4service3ambience2

The staff was very polite but our cook wasn’t as skilled as the ones I’ve had in the past, he made a lot of mistakes and second third and fourth tries at some tricks, it was a little bit of a bummer. It was very smoky inside of the restaurant itself, it seemed as if the cook top vents may not have been turned on, there were a lot of coughing diners because of that, which is concerning during Covid. The restaurant was clean, but the bathroom was disgusting, I had mentioned it to the hostess, but when I used the restroom again at the end of the meal, it still hadn’t been clean. I’ve been to several Benihana’s around the country and this wasn’t a horrible experience, but it was definitely the worst experience I’ve had at a Benihana, so I wouldn’t recommend this particular location, but I’ll definitely be back to a different one. The food was delicious though.

OT
OpenTable Diner
Dallas
2 reviews
Dined on September 20, 2020
Overall5food5service5ambience5

Delicious!!!

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FAQs

Benihana - Plano does offer delivery in partnership with Postmates and Uber Eats. Benihana - Plano also offers takeout which you can order by calling the restaurant at (469) 467-2242.

Benihana - Plano is rated 4.4 stars by 1978 OpenTable diners.

Benihana - Plano does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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