Benihana - Plano, TX

Reseñas de Benihana - Plano, TX de comensales del restaurante. Basadas en valoraciones recientes.

1. B

   Brice

   Dallas2 reseñas

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excellent service and the chef did an amazing job preparing the food the taste was outstanding everyone at that the table was full. With that said we will be back again and again with more family and friends. (Outstanding)
   

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2. B

   Brandon

   Dallas3 reseñas

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Jojo was our Hibachi Chef and was so funny and very interactive! Great experience!
   

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3. N

   Nancy

   Dallas1 reseña

   4.0

   Comieron hace 2 días

   1. Global 4
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Great party atmosphere for Mother’s Day!! Even had special cookies for all Mothers! Very nice, indeed. Very busy so glad we made a reservation!
   

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4. J

   John

   Dallas4 reseñas

   4.0

   Comieron hace 2 días

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   Had reservations for 7:45p and didn’t get seated until 8:30p. Long wait time at table for cook to arrive but great food and good time.
   

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5. C

   Catherine VIP

   San Francisco1 reseña

   1.0

   Comieron hace 2 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 3

   Terrible service . The longest I’ve ever waited once seated just to get a drink and some soup. Managers looking but not helping the wait staff. Chef was probably the worst we had. Rushed. Cooked everything at once so vegetables burnt . Food flying everywhere. Meat in my son’s tofu. Huge chunks of egg in fried rice. I mean huge! Zero flavor chicken. Steak not cut into pieces… many attached and I have no knife. All fat left on steak. We come here all the time and this is the worst experience by far. Dirty plates on our table the whole time and like I said management did nothing walking around looking but no action.
   

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6. K

   Karissa

   Dallas1 reseña

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Jojo was the best!! Thank you so much for such a great birthday/Mother’s Day celebration!
   

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7. S

   Sandy

   San Francisco8 reseñas

   3.0

   Comieron hace 6 días

   1. Global 3
   2. Comida 4
   3. Servicio 2
   4. Ambiente 4

   Server failed to mention that fried rice was for a $7 charge each. We thought it was an option of steamed versus fried so we all opted for fried rice then we were surprised we had $35 extra charged. He failed to mention that when ordering and clearly was trying to up his tip. We also got two milkshakes and the kids wanted one extra Oreo and he couldn’t even ask and just said I’d have to charge you $5 for a whole other drink for it. We said no of course but he didn’t even attempt to see if he could. Seemed he was too lazy to ask. The chef cooking was great and warned the kids of the fire before lighting it. They enjoyed the show as it was their first time dining here. The food was good and as expected. The only thing that really tainted the Mother’s Day experience was the lack of communication and up charge. They clearly could do better training their staff.
   

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8. T

   Terry

   Dallas1 reseña

   4.0

   Comieron hace 7 días

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   The atmosphere was good. The chef lacked enthusiasm. The food was good but not the best. I expected more.
   

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9. D

   Daniel VIP

   Dallas1 reseña

   5.0

   Comieron en 3 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great chef and waiter - very friendly. Definitely will be back
   

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10. L

    Lex VIP

    Dallas4 reseñas

    3.0

    Comieron en 24 de abril de 2025

    1. Global 3
    2. Comida 3
    3. Servicio 2
    4. Ambiente 2

    This place was just okay. Super over priced for mediocre hibachi. Not the best about you’ve ever had and probably would not go back. 
    

    Benihana - Plano, TXSe respondió el 25 de abril de 2025

    Thanks for visiting us, Lex. We're sorry to hear that your experience at Benihana - Plano, TX didn't meet your expectations. We pride ourselves on our food and service, and we're disappointed to hear that we fell short this time. We appreciate your feedback and will use it to improve. We hope you'll give us another chance in the future to provide you with the quality experience you deserve.
    

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