Benihana - Plano
My 40th bday
Great date night and enjoyed the comic relief of the chef. Food was outstanding the shrimp and chicken were amazing. Thank you
We were party of three including a 4 year old kid. The reason for our daughter to come there is for the tricks but the chef disappointed her be did only the train trip with onions. All three of us ordered for chicken fried rice but there was barely any chicken piece in our fried rice and no egg at all. I got 2 pieces, my daughter got 3 pierced and my husband got 2 pieces. Myself and my husband ordered for spicy hibachi chicken but it wasn’t spicy but sweet & sour. The chef used a wrong sauce. This trip made us unhappy and might affect the future visits...
Good stuff as always
Food was great, Once we got to our table we had to wait 45 minutes to be waited on, restaurant was not clean, bathroom was disgusting, chef was great and cooked some fabulous food.
The place was way to noisy. Could not talk for the loudness. Ordered Steam Rice and had to ask for it 2 times and finally got when meal was over and time to go home. Chef didn't ask if you wanted what he was cooking, he just put on your plate. Have had better service and food at Kobe Steaks and will continue to go back to Kobe steaks as they are very efficient and Steamed rice is served at the beginning of the meal and not at the end. I Had manger call me and I discussed with him.
The server was rude and harsh to us. It was our birthday too. She wasn’t a good server not on time with my water. She was rude and disrespectful!!! Very upset and disappointed
Waiter was bad in so many ways. Everything else was exceptional
Outstanding as always. Food and service were both up to expectations.
This is a fun place to bring the family for lunch:
Been coming here for years and this was the worst service and chef that we have ever had. Loyal Benihana customers for 40 years, but will rethink the Plano location.
I love this location. We go here very often. The food is always hot and fresh. Anytime we make reservation with open table we never have a LONG wait.
The one in Dallas has a much better ambiance, service and experience. I felt dumped in an open pasture ready to quickly served and then led out the door. I was very disappointed in this location.
The food and service were wonderful. We enjoyed the people at the group table. Benihana does a great job for birthday celebrations.
Amazing service, food, and atmosphere! Highly recommended
Server was not good at bringing appetizers or refilling water. Had to ask several times for same items.
Shrimp was undercooked, had to ask chef to put back on grill. Did not trim fat off of steaks, that was a first.
We come here often and this was one of our worst dining experiences.
Always a fun place to come for dinner— adults enjoy dining here as much as the children do.
We love coming in and having Renny prepare our meal and entertain us. He always laughs at my stupid dad jokes and he's one damn fine handsome man! I've never enjoyed another man's meat in my mouth as much as Renny's! 🤡
We celebrated 2 birthdays. Food was outstanding, they were accommodating with 2 extra people that showed up later. Allowed my elderly parents to share their meal(a lot of hibachi restaurants don’t allow this). Great experience but plan to be there 2 hours.
Great food and lively atmosphere
I’m usually really excited to eat hibachi but the food was just okay. The ginger sauce was very bitter.
We had a wonderful birthday meal here. It’s a tradition that I enjoy. The food is great and the service is always top notch.
We came here for my wife's birthday, and what was supposed to be a great night out turned into a complete dissapointment. I used to love benihana and I come back because they have a decent gluten free menu. But our server Gustavo tonight was downright horrible. He ignored the fact that I needed gluten free food and brought out onion soup that he claimed was gluten free yet it had batter fried Chicken Onions in it. My wife ordered veggie fried rice(she's a strict vegetarian and won't touch any meat except eggs occasionally), which we were charged for but she never received and the chef never had listed on the order that Gustavo handed to him and Gustavo never bothered to tell the chef that I had ordered from the gluten free menu. Thank God the chef knew more about gluten intolerance and prevented me from having any more. I mentioned what happened to a manager, and the manager apologized and gave us 25% off our bill for the trouble. Which I appreciate, but that 25% won't cover the two or three days of work I'm about to miss because I ingested gluten due to a servers either complete lack of knowledge or lack of caring towards those of us who suffer from food allergies and it also won't fix the fact that my wife had a terrible night on her birthday. Unfortunately as much as I used to love this restaurant, I'll be taking my business to blue fish from now on. Because blue fish at least knows how to handle a vegetarian and a person who can't eat certain foods due to allergies.
We used my birthday coupon. We were able to get filet and lobster and have a wonderful time.
great place to eat and take loved ones. customer service was great too
went here because we had a good experience on my birthday. It was my wife's birthday so we went again. The chef was not even close to Asian and knew about two stunts. The chicken and beef were very dry or of poor quality.
The couple we were seated with finished, their meal and ordered ice cream. We were not done but were brought ice cream as well. Rather than let the ice cream melt, we abandoned our meal and were forced to box it. I felt we were really rushed out the door this time. With other, no entertainment Japanese restaurants, we are forced to find better and more affordable options.
Excellent service, excellent food and great people!!!!
My reservation was at 8:15 and we didn’t get seated until 10pm and served until 10:30
Hostess and people working in the front area were extremely rude.
We dined in on 3/15/19 for my husbands birthday dinner. It was our first Benihana experience!
Not all that impressed at all! Could have been way better!
Had a reservation but still waited almost 15mins which isn’t to bad.
Got our table and staff began the whole thing going!
Had a waitress she was busy but didn’t come by and check on our table much! Large amounts of time would go by and wouldn’t see her!
Our chief must have been new are nervous because we were not wowed at all! No flips tricks stunts nothing! That Benihana supposed to be known for!
It was disappointing because I could clearly see more experienced chiefs putting on a great show at other tables!
And as I mentioned earlier we had a reservation in which I mentioned it was my husband birthday!
And the waitress even asked us in the beginning if it were his birthday, which he confirmed!
And we spent the night watching every table around us get birthday songs except my husband!
They never came sang happy birthday to him!
After seeing at least three other tables get a birthday song and celebration!
That was a huge disappointment!
The food was just okay but it could have also just been our chief!
We had to mention multiple times to the waitress no mushrooms after my husband was served soup with mushrooms in it! He has a food allergy.
So the night was just barely okay not great for the cost!
You expect a much better experience for the money!
Drinks were good though! If not for that the whole night may have sucked!
Food was excellent
Will be coming back really soon
Delicious food and fun experience. Our chef was talented and humorous which was a a nice touch!
We love coming to Benihana for birthdays! Such a great environment and the food is delicious! They are also very accommodating to shellfish allergies.
It was great I loved it I have been there twice and will be back again
Birthday I’ve been there several times and the cook was excellent, but this time the cook day put forth any effort to entertain the adults or kids. Just wasn’t a good experience for my guess. One of my guess fell down going to the restroom.
Great birthday experience! Fun watching the waiter prepare the food!! Quite a show! 👍
My first time there and oh my goodness I loved it.
I Will be back! 😍
Great food with great servers!! Will always be my Benihana spot to go!