Benihana - Plano

4.3
1503 reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Plano is located in The North Shops at Legacy near the fountain, whose colorful dancing waters provide a dazzling background from which to enjoy your Teppanyaki meal. For those with a limited amount of time during the day, try Benihana’s Express Lunch, available Monday through Friday from 11 a.m. until 3 p.m. Enjoy the food you love cooked fresh and served quickly, to get you back to your busy day.
What 1503 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.1
service
4.2
ambience
4.0
value
Noise · Moderate
77% of people would recommend it to a friend
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OT
Dallas
5 reviews
Dined on April 18, 2019
Overall 4food 4service 4ambience 4

Our reservation was at 5pm and we were seated immediately. We waited a long time between initial greeting and when the food preparation began...almost an hour. Other than that, normal Benihana experience. Service was good and the Chef was very nice.

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DH
Dallas
6 reviews
Dined on April 15, 2019
Overall 5food 5service 5ambience 5

Birthday dinner for our 13 year old Great Nephew. His choice.... Benihana.

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OT
Dallas
1 review
Dined on April 14, 2019
Overall 5food 5service 5ambience 5

My 40th bday

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RR
Dallas
19 reviews
Dined on April 13, 2019
Overall 5food 5service 5ambience 5

Great date night and enjoyed the comic relief of the chef. Food was outstanding the shrimp and chicken were amazing. Thank you

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OT
1 review
Dined on April 9, 2019
Overall 4food 4service 5ambience 5

We were party of three including a 4 year old kid. The reason for our daughter to come there is for the tricks but the chef disappointed her be did only the train trip with onions. All three of us ordered for chicken fried rice but there was barely any chicken piece in our fried rice and no egg at all. I got 2 pieces, my daughter got 3 pierced and my husband got 2 pieces. Myself and my husband ordered for spicy hibachi chicken but it wasn’t spicy but sweet & sour. The chef used a wrong sauce. This trip made us unhappy and might affect the future visits...

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DJ
Dallas
12 reviews
Dined on April 6, 2019
Overall 5food 5service 4ambience 5

Good stuff as always

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RV
1 review
Dined on April 5, 2019
Overall 2food 4service 1ambience 2

Food was great, Once we got to our table we had to wait 45 minutes to be waited on, restaurant was not clean, bathroom was disgusting, chef was great and cooked some fabulous food.

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L
Dallas
15 reviews
Dined on April 5, 2019
Overall 4food 4service 4ambience 3

Its consistent

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OT
Dallas
5 reviews
Dined on April 4, 2019
Overall 2food 3service 2ambience 2

The place was way to noisy. Could not talk for the loudness. Ordered Steam Rice and had to ask for it 2 times and finally got when meal was over and time to go home. Chef didn't ask if you wanted what he was cooking, he just put on your plate. Have had better service and food at Kobe Steaks and will continue to go back to Kobe steaks as they are very efficient and Steamed rice is served at the beginning of the meal and not at the end. I Had manger call me and I discussed with him.

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NN
Dallas
2 reviews
Dined on April 3, 2019
Overall 1food 5service 1ambience 1

The server was rude and harsh to us. It was our birthday too. She wasn’t a good server not on time with my water. She was rude and disrespectful!!! Very upset and disappointed

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OT
Dallas
1 review
Dined on March 31, 2019
Overall 5food 5service 2ambience 5

Waiter was bad in so many ways. Everything else was exceptional

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DS
1 review
Dined on March 31, 2019
Overall 5food 5service 5ambience 5

Outstanding as always. Food and service were both up to expectations.

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VS
Dallas
2 reviews
Dined on March 31, 2019
Overall 5food 5service 5ambience 5

This is a fun place to bring the family for lunch:

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CB
1 review
Dined on March 31, 2019
Overall 1food 2service 1ambience 2

Been coming here for years and this was the worst service and chef that we have ever had. Loyal Benihana customers for 40 years, but will rethink the Plano location.

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AW
Dallas
1 review
Dined on March 30, 2019
Overall 5food 5service 5ambience 5

I love this location. We go here very often. The food is always hot and fresh. Anytime we make reservation with open table we never have a LONG wait.
Thanks!

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AS
Dallas
4 reviews
Dined on March 29, 2019
Overall 3food 3service 4ambience 2

The one in Dallas has a much better ambiance, service and experience. I felt dumped in an open pasture ready to quickly served and then led out the door. I was very disappointed in this location.

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JS
Dallas
7 reviews
Dined on March 25, 2019
Overall 5food 5service 5ambience 5

The food and service were wonderful. We enjoyed the people at the group table. Benihana does a great job for birthday celebrations.

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OT
1 review
Dined on March 24, 2019
Overall 5food 5service 5ambience 5

Amazing service, food, and atmosphere! Highly recommended

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OT
Dallas
1 review
Dined on March 23, 2019
Overall 3food 2service 2ambience 3

Server was not good at bringing appetizers or refilling water. Had to ask several times for same items.
Shrimp was undercooked, had to ask chef to put back on grill. Did not trim fat off of steaks, that was a first.
We come here often and this was one of our worst dining experiences.

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S
Dallas
61 reviews
Dined on March 23, 2019
Overall 5food 5service 5ambience 5

Always a fun place to come for dinner— adults enjoy dining here as much as the children do.

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DJ
Dallas
12 reviews
Dined on March 23, 2019
Overall 5food 5service 5ambience 5

We love coming in and having Renny prepare our meal and entertain us. He always laughs at my stupid dad jokes and he's one damn fine handsome man! I've never enjoyed another man's meat in my mouth as much as Renny's! 🤡

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L
1 review
Dined on March 23, 2019
Overall 5food 5service 5ambience 5

We celebrated 2 birthdays. Food was outstanding, they were accommodating with 2 extra people that showed up later. Allowed my elderly parents to share their meal(a lot of hibachi restaurants don’t allow this). Great experience but plan to be there 2 hours.

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OT
Dallas
1 review
Dined on March 22, 2019
Overall 5food 5service 5ambience 3

Great food and lively atmosphere

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SL
1 review
Dined on March 22, 2019
Overall 3food 2service 3ambience 3

I’m usually really excited to eat hibachi but the food was just okay. The ginger sauce was very bitter.

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RO
Dallas
2 reviews
Dined on March 21, 2019
Overall 5food 5service 5ambience 5

We had a wonderful birthday meal here. It’s a tradition that I enjoy. The food is great and the service is always top notch.

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W
Dallas
4 reviews
Dined on March 18, 2019
Overall 1food 5service 1ambience 5

We came here for my wife's birthday, and what was supposed to be a great night out turned into a complete dissapointment. I used to love benihana and I come back because they have a decent gluten free menu. But our server Gustavo tonight was downright horrible. He ignored the fact that I needed gluten free food and brought out onion soup that he claimed was gluten free yet it had batter fried Chicken Onions in it. My wife ordered veggie fried rice(she's a strict vegetarian and won't touch any meat except eggs occasionally), which we were charged for but she never received and the chef never had listed on the order that Gustavo handed to him and Gustavo never bothered to tell the chef that I had ordered from the gluten free menu. Thank God the chef knew more about gluten intolerance and prevented me from having any more. I mentioned what happened to a manager, and the manager apologized and gave us 25% off our bill for the trouble. Which I appreciate, but that 25% won't cover the two or three days of work I'm about to miss because I ingested gluten due to a servers either complete lack of knowledge or lack of caring towards those of us who suffer from food allergies and it also won't fix the fact that my wife had a terrible night on her birthday. Unfortunately as much as I used to love this restaurant, I'll be taking my business to blue fish from now on. Because blue fish at least knows how to handle a vegetarian and a person who can't eat certain foods due to allergies.

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JP
Dallas
3 reviews
Dined on March 18, 2019
Overall 5food 5service 5ambience 5

We used my birthday coupon. We were able to get filet and lobster and have a wonderful time.

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TO
1 review
Dined on March 18, 2019
Overall 5food 5service 5ambience 5

great place to eat and take loved ones. customer service was great too

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BR
Dallas
1 review
Dined on March 18, 2019
Overall 3food 3service 2ambience 4

went here because we had a good experience on my birthday. It was my wife's birthday so we went again. The chef was not even close to Asian and knew about two stunts. The chicken and beef were very dry or of poor quality.
The couple we were seated with finished, their meal and ordered ice cream. We were not done but were brought ice cream as well. Rather than let the ice cream melt, we abandoned our meal and were forced to box it. I felt we were really rushed out the door this time. With other, no entertainment Japanese restaurants, we are forced to find better and more affordable options.

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C
1 review
Dined on March 17, 2019
Overall 5food 5service 5ambience 5

Excellent service, excellent food and great people!!!!

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KB
1 review
Dined on March 16, 2019
Overall 2food 3service 1ambience 2

My reservation was at 8:15 and we didn’t get seated until 10pm and served until 10:30

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OT
1 review
Dined on March 15, 2019
Overall 1food 4service 1ambience 1

Hostess and people working in the front area were extremely rude.

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OT
Anchorage
1 review
Dined on March 15, 2019
Overall 5food 5service 5ambience 5

Birthday party

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SH
1 review
Dined on March 15, 2019
Overall 3food 3service 1ambience 4

We dined in on 3/15/19 for my husbands birthday dinner. It was our first Benihana experience!
Not all that impressed at all! Could have been way better!
Had a reservation but still waited almost 15mins which isn’t to bad.
Got our table and staff began the whole thing going!
Had a waitress she was busy but didn’t come by and check on our table much! Large amounts of time would go by and wouldn’t see her!
Our chief must have been new are nervous because we were not wowed at all! No flips tricks stunts nothing! That Benihana supposed to be known for!
It was disappointing because I could clearly see more experienced chiefs putting on a great show at other tables!
And as I mentioned earlier we had a reservation in which I mentioned it was my husband birthday!
And the waitress even asked us in the beginning if it were his birthday, which he confirmed!
And we spent the night watching every table around us get birthday songs except my husband!
They never came sang happy birthday to him!
After seeing at least three other tables get a birthday song and celebration!
That was a huge disappointment!
The food was just okay but it could have also just been our chief!
We had to mention multiple times to the waitress no mushrooms after my husband was served soup with mushrooms in it! He has a food allergy.
So the night was just barely okay not great for the cost!
You expect a much better experience for the money!
Drinks were good though! If not for that the whole night may have sucked!

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l
Tulsa
4 reviews
Dined on March 15, 2019
Overall 4food 4service 4ambience 4

Food was excellent
Will be coming back really soon

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J
Dallas
16 reviews
Dined on March 13, 2019
Overall 4food 5service 5ambience 3

Delicious food and fun experience. Our chef was talented and humorous which was a a nice touch!

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KH
Dallas
1 review
Dined on March 13, 2019
Overall 5food 5service 5ambience 5

We love coming to Benihana for birthdays! Such a great environment and the food is delicious! They are also very accommodating to shellfish allergies.

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KC
1 review
Dined on March 12, 2019
Overall 5food 5service 5ambience 5

It was great I loved it I have been there twice and will be back again

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OT
Dallas
1 review
Dined on March 11, 2019
Overall 3food 5service 3ambience 4

Birthday I’ve been there several times and the cook was excellent, but this time the cook day put forth any effort to entertain the adults or kids. Just wasn’t a good experience for my guess. One of my guess fell down going to the restroom.

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OT
Dallas
3 reviews
Dined on March 11, 2019
Overall 4food 4service 4ambience 4

Great birthday experience! Fun watching the waiter prepare the food!! Quite a show! 👍

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