Benihana - Plano

4.3
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1843 Reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Plano is located in The North Shops at Legacy near the fountain, whose colorful dancing waters provide a dazzling background from which to enjoy your Teppanyaki meal. For those with a limited amount of time during the day, try Benihana’s Express Lunch, available Monday through Friday from 11 a.m. until 3 p.m. Enjoy the food you love cooked fresh and served quickly, to get you back to your busy day.

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What 1843 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.5
food
4.3
service
4.2
ambience
4.1
value
Noise · Moderate
82% of people would recommend it to a friend
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OT
OpenTable Diner
Dallas
1 review
Dined a day ago
Overall5food5service5ambience5

David was our cook and he was great! Food was delicious. Thanks Benihana-Plano!

IE
vipIsraelE
Dallas
2 reviews
Dined a day ago
Overall5food5service4ambience4

Always nice to dine here. Ty was our Chef. Outstanding service.

LP
LeoP
Dallas
1 review
Dined 3 days ago
Overall5food5service5ambience5

Dave was great! Food and service was top notch we all enjoyed it.

S
Shayna1838
Dallas
4 reviews
Dined 4 days ago
Overall5food5service5ambience5

Fella friend’s birthday

JB
JustinB
1 review
Dined 4 days ago
Overall5food5service5ambience5

Everything was great. They gave us private table even tho we only had 5 people. They made it a great experience for my daughters birthday dinner.

OT
OpenTable Diner
Dallas
1 review
Dined on May 17, 2020
Overall3food4service3ambience4

Slow service

OT
OpenTable Diner
Dallas
1 review
Dined on May 16, 2020
Overall4food4service5ambience4

Getting out of quarantine

RG
RonnieG
Dallas
1 review
Dined on May 10, 2020
Overall5food5service5ambience5

The service was great from the host, waiter, and chef(Richard).

LR
LRPR
Dallas
1 review
Dined on May 10, 2020
Overall4food3service4ambience4

Food, show and entertainment all in one place!!!!!

DM
vipDanM
Dallas
10 reviews
Dined on May 10, 2020
Overall3food3service4ambience2

They had a take out operation going on to the tables to the right of us that was very loud, caused a lot of employee traffic and you could see most of it as there was only a small screen trying to cover part of the operation.

The food we had was well prepared, but the ingredients nothing special for the prices being charged.

I understand the current situation but we probably will not go again. We have been to 2 other restaurants that still preserved the restaurant experience

HK
HeidiK
1 review
Dined on May 10, 2020
Overall3food3service2ambience4

Restaurant was not crowded, I had reservation and it took so long they take us to our table, The waitresses are not friendly at all. kept taking wrong orders.
I told them that we are celebrating two birthdays , they did not honor the coupon and they did not do anything special for the birthday people either.

OT
OpenTable Diner
Dallas
1 review
Dined on May 10, 2020
Overall5food5service5ambience5

Mothers day

OT
OpenTable Diner
Los Angeles
1 review
Dined on May 10, 2020
Overall5food5service5ambience5

Mother’s Day was wonderful!

OT
OpenTable Diner
1 review
Dined on May 9, 2020
Overall5food5service5ambience5

Our cook was so funny and energetic! He had us laughing the whole time! It was my first experience at Benihana and will be coming back!

DD
DennisD
1 review
Dined on May 7, 2020
Overall4food5service4ambience4

Grateful you were able to take us all and sit us together. We are a family of 8... Problem is our waiter was sweating because of the mask. He had to step aside a couple of times to cool down. We wondered if the precaution justified the risk to basic hygiene.

B
vipBilly525
Dallas
508 reviews
Dined on May 4, 2020
Overall5food5service5ambience5

I hit the jackpot at this meal. Service was outstanding, as usual, but I was able to have my food cooked by Martin, one of Benihana's top chefs - EVER! The food was perfect: shrimp, filet, and his fried rice? The best! If Benihana Plano management is wise, they will do whatever it takes to keep Martin - and keep him happy. If you're reading this, you should request him if you dine at the Plano restaurant.

OT
OpenTable Diner
1 review
Dined on May 2, 2020
Overall5food5service5ambience4

Chef David “Yamamoto” was excellent! Food and drinks great as usual.

H
Hooligan
1 review
Dined on May 1, 2020
Overall4food4service4ambience4

Spendy but good! When you have a large family don't be surprised with a $300 bill.

OT
OpenTable Diner
1 review
Dined on May 1, 2020
Overall5food5service5ambience5

Excellent chef! Marcos was his name.

B
vipBilly525
Dallas
508 reviews
Dined on May 1, 2020
Overall4food3service5ambience5

Fantastic service. Yakisoba was delicious and the Benihana Punch, as always, was refreshing. The fried rice was a little bland this time, but I don’t know why. Also, the mustard sauce tasted a bit different. All in all, I’m grateful to be back at a Benihana grill. Felt good!

M
Motorcycles
1 review
Dined on March 15, 2020
Overall5food5service5ambience5

Seated quickly, entertaining, courtesy service, will visit again.

JT
JoeT
1 review
Dined on March 14, 2020
Overall4food4service5ambience4

Waiter was ok, Cook (Renny) was very entertaining and the food was good.

MR
MariaR
1 review
Dined on March 14, 2020
Overall4food4service4ambience3

Waiter rushing as to order the food because we’re one person was late from our party

JF
JimF
1 review
Dined on March 10, 2020
Overall5food5service5ambience5

Food is delicious. Even the soup was better than other Hibachi places I’ve been to!

OT
vipOpenTable Diner
Dallas
9 reviews
Dined on March 9, 2020
Overall4food4service4ambience4

Always fun with friends.
Our chef wasn't too excited to be there though...

J
Jazzy
Dallas
6 reviews
Dined on March 9, 2020
Overall5food5service5ambience5

Always a great experience

M
Momof2boyz
1 review
Dined on March 8, 2020
Overall5food5service5ambience5

Always a great experience! We visit at least once every 6 weeks.

DS
vipDSASA
Dallas
6 reviews
Dined on March 8, 2020
Overall3food5service5ambience5

Showed up without a reservation was told would be an hour and 45 minutes I could out of my phone book the reservation with OpenTable and that wait was down to 30 minutes.Not sure why but I’ll deathly start using OpenTable at this place. Was already at the bar so we didn’t take the table reservation.

Benihana - Plano
Responded on March 12, 2020

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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C
Carl
Dallas
1 review
Dined on March 8, 2020
Overall5food5service5ambience5

We had 5 adults, 2 children, and 1 toddler in our party. We all had good food and fun. The service was great.

Benihana - Plano
Responded on March 19, 2020

Awesome Carl! Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family.

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FY
FridaYa
1 review
Dined on March 7, 2020
Overall3food5service2ambience3

Had to wait for a hostess for a while, waitress not very friendly. But the food was great, chef was good.

Benihana - Plano
Responded on March 12, 2020

We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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TT
TimT
1 review
Dined on March 6, 2020
Overall1food4service1ambience2

Got severe allergic reaction to smoke not ventilated and shellfish cross contamination

Benihana - Plano
Responded on March 9, 2020

Tim, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
OpenTable Diner
Dallas
4 reviews
Dined on March 6, 2020
Overall5food5service5ambience4

Great food and happy hour wine! Fun date night.

OT
OpenTable Diner
Dallas
3 reviews
Dined on March 4, 2020
Overall3food2service3ambience3

Not a good experience. They Wouldn’t seat an incomplete party until all arrived even though 6 of 8 were there. So we stood in the entry in the way of people coming and going. Very annoying. The only reason I could figure they wouldn’t seat us was the waitress would have to take our drink order twice, after late people arrived. The hibachi table was waiting for us as we were the 1st seating for the Wednesday evening. The cooking “show” was less than enthusiastic. The hibachi vegetables were only zucchini, onions and mushrooms. Several of us ordered tenderloin filet and the cut of meat was mediocre. Not premium at all. Finally I had 2 $100 gift cards to use. Since they were gifts I didn’t have a receipt for them so had nothing to prove their worth. The manager said they were only worth $50 each. Because I was hosting a birthday dinner I didn’t make a scene about it. But I will never go there again.

Benihana - Plano
Responded on March 9, 2020

On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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MV
MVB70
New Orleans
1 review
Dined on March 2, 2020
Overall2food4service2ambience3

This is one of our favorite restaurants my co-workers go to for lunch when we are celebrating special occasions. The food was delicious as usual; however, we all noticed how sticky the floors were. It felt like we were walking into a dive bar at the end of the night. Every time we lifted our feet, it felt like they were stuck to glue. We mentioned it to the hostess, but she didn't do anything. It took 20 minutes before our hibachi chef appeared. He was very nice, but he must have been new because he did not perform most of the "tricks" that make the hibachi experience fun and entertaining. We will still consider dining at Benihana Plano, but we may think twice.

Benihana - Plano
Responded on March 9, 2020

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
OpenTable Diner
Dallas
1 review
Dined on February 29, 2020
Overall3food5service5ambience2

It was PACKED. We waited 20 mins past our reservation to be seated. Although the hosting staff and service was very kind and wonderful. It was loud and distracting. The hibachi felt rushed to get people in and out. Probably won’t return for our next occasion

Benihana - Plano
Responded on March 6, 2020

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
SB
SamanthaB
1 review
Dined on February 29, 2020
Overall2food4service2ambience3

Checked in 10 minutes before reservation time. Was told it would be just a few minutes, but closer to reservation time for table. Was not seated until 7:05. Was told they were worried about a group of 30 that was coming in later so they could not seat the current people waiting for tables that had earlier reservations. Once we were finally seated, the waitress did not turn on the cooktop, so when the chef came about 30 minutes after we sat down, he could not cook. Had to wait close to another 25 minutes for him to come back and have a hot cooktop to cook on. The service was slow and while we received a discount on our meal, we did not leave the restaurant until 8:45 when our reservation was for 6:30.

Benihana - Plano
Responded on March 3, 2020

Samantha, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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c
celticgirlintexas
Dallas
3 reviews
Dined on February 28, 2020
Overall5food5service5ambience5

What a fun time as always... Our chef was funny and entertained us as he prepared our food.

Benihana - Plano
Responded on March 12, 2020

On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

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T
Tynx
1 review
Dined on February 28, 2020
Overall4food4service3ambience4

Had a reservation at 7pm, arrived 6:56, didn’t get seated until 7:22pm. Drinks came at a fair time but waitress forgot our sushi order and took some effort to get her attention. By the time she brought the sushi, the chef had already started, and no apologies. Food was delicious. Chef was friendly. I would return because food quality and value were good. I loved their cocktail options too.

Benihana - Plano
Responded on March 12, 2020

Thank you for leaving us positive feedback, come back soon!

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PC
vipPhillipC
Dallas
3 reviews
Dined on February 27, 2020
Overall4food4service5ambience3

Great service Omar and service manager

Benihana - Plano
Responded on March 12, 2020

Awesome Phillip! Your feedback is appreciated. We are pleased to hear we were able to create a great memory for you!

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JC
vipJoannC
Dallas
7 reviews
Dined on February 26, 2020
Overall5food5service5ambience5

Benihana is one of our favorite places! The fried rice is like none other and no one can duplicate. We highly recommend Benihana!

Benihana - Plano
Responded on March 12, 2020

Thank you Joann, for sharing your feedback with us. We are happy to hear that you had a great experience.

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FAQs

Benihana - Plano does offer delivery in partnership with Postmates and Uber Eats. Benihana - Plano also offers takeout which you can order by calling the restaurant at (469) 467-2242.

Benihana - Plano is rated 4.3 stars by 1843 OpenTable diners.

Benihana - Plano does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

You can book this restaurant by choosing the date, time and party size.

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