Benihana - Pittsburgh, PA

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1. OT

   OpenTable Diner

   Pittsburgh

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   The food was great 👍 the cook and severe will made our dining experience pleasant

   Report
2. M

   Michelle

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   This place is absolutely outstanding everything about it was fabulous! They don’t need to change a thing!

   Report
3. OT

   OpenTable Diner

   Pittsburgh

   1 review

   4.0

   1 review

   Dined 7 days ago

   overall4food5service5ambience4

   Bday llkkkkkkkkkkkkk

   Report
4. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on January 20, 2023

   overall1food2service1ambience1

   Disappointed. We were expecting somewhat of a performance by the chef which did not happen. They asked if anyone was celebrating an occasion and a young man at our table was celebrating his birthday. There was no acknowledgment of his birthday. They rushed the checks and while we were paying asked our grandsons “did you want your ice cream?” It was obvious they wanted us out of there. No one was offered the dessert/ice cream that comes with the meal. The server seemed annoyed when we asked for water with our meal. Overall the experience was very disappointing especially for the cost. Recommend Saga which is a much better experience. We will not be back to Benihana.

   Benihana - Pittsburgh, PAResponded 5 days agoDear valued guest, we’re sorry to hear that we weren’t able to provide you with the best experience possible. Hope you’ll give us another chance in the future. If you wish to contact us with further details regarding this experience, you may do so by visiting our "Contact Us" page on our website. please click on the “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

   Report
5. WA

   WAB3

   Pittsburgh

   1 review

   4.0

   1 review

   Dined on January 20, 2023

   overall4food3service4ambience2

   Food was good. Good waiter. Good tableside chef. Fried rice too heavily garliced. Big detractor.

   Report
6. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on January 20, 2023

   overall1food2service1ambience1

   Terrible service!

   Benihana - Pittsburgh, PAResponded 4 days agoWe’re sorry to hear about your experience, but the feedback is appreciated. Your feedback has been relayed to our team. If you wish to contact us with further details regarding this experience, you may do so by visiting our "Contact Us" page on our website. please click on the “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

   Report
7. J

   Jfish

   Pittsburgh

   12 reviews

   3.0

   12 reviews

   Dined on January 17, 2023

   overall3food3service4ambience3

   I have been coming to Benihana's for years for birthday celebrations and I have noticed a big increase in price without a corresponding increase in the quality and and quantity of the food.

   Benihana - Pittsburgh, PAResponded 4 days agoDear Jfish, Thanks for reviewing us. Your feedback is appreciated and we take it to heart. We’ll use this as a learning experience as to how we can improve. If you wish to contact us with further details regarding this experience, you may do so by visiting our "Contact Us" page on our website. please click on the “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

   Report
8. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on January 15, 2023

   overall4food3service3ambience3

   Our experience was just okay. Expensive and noticed it was not quite as clean as we would have expected. We found a hair in our food we took home. Probably won’t be back anytime soon

   Report
9. DM

   DonninaM

   Pittsburgh

   6 reviews

   5.0

   6 reviews

   Dined on January 15, 2023

   overall5food5service5ambience5

   Great service!

   Report
10. V

    Victoria

    1 review

    1.0

    1 review

    Dined on January 11, 2023

    overall1food1service1ambience1

    The service was subpar. Was asked to basically poor my child’s milkshake into a child cup alone at table with it spilling everywhere. The whole experience was rushed with no time to sit and actually eat before being rushed our the door.

    Report
11. B

    Brian

    1 review

    5.0

    1 review

    Dined on January 10, 2023

    overall5food5service5ambience5

    Our chef - Fernando was excellent and very personable. Our waiter -Timmy was also very attentive to whatever we wanted. A bit "pricey" but well worth it!

    Report
12. LM

    LoriM

    Pittsburgh

    1 review

    3.0

    1 review

    Dined on January 9, 2023

    overall3food3service3ambience3

    Food was good except for the big onions in my fried rice. Which I think is way over priced. 6 dollars for a side of fried rice after I already got a 40 dollar meal. Insane. It should be included or leas than 3 bucks. And they changed the scallops on the land and sea and u get little bay scallops now which aren't the same. Staff nice and service good but company trying to make horrible cuts tf a on product.

    Report
13. R

    Rick

    Washington DC

    2 reviews

    5.0

    2 reviews

    Dined on January 9, 2023

    overall5food5service5ambience3

    Best meal we have had (Minus the chef being all business but for us it was not an issue). Jeff is the best server we have had at our numerous trips to Benihana; Very personable, kept checking on us, and made us feel welcomed.

    Report
14. OT

    OpenTable Diner

    Pittsburgh

    5 reviews

    vip
    4.0

    5 reviews

    Dined on January 9, 2023

    overall4food4service5ambience3

    Server was great.. cook was great! Food was delicious!

    Report
15. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on January 8, 2023

    overall2food2service1ambience1

    There was no “experience” At all…The only thing the chef did was the onion volcano, literally nothing else to make it a hibachi experience. The food was decent but mediocre at best (while also upcharging to get fried rice instead of white rice) very expensive for a pretty ordinary meal and time.

    Report
16. MI

    MICHAELM

    Pittsburgh

    4 reviews

    vip
    5.0

    4 reviews

    Dined on January 8, 2023

    overall5food5service5ambience5

    Would recommend for all types of occasions. Just plain great place to vidit!

    Report
17. LS

    LaurenS

    1 review

    3.0

    1 review

    Dined on January 8, 2023

    overall3food4service2ambience3

    The restaurant was experiencing a high number of reservations and was understaffed for the number of customers. The chef wouldn’t give us saki because there was a kid at our table, even though the kid wasn’t part of our group. There wasn’t much “show” to the dinner. We waited about 20 minutes before receiving our soup and salad after waiting about 30 minutes for a table. It just wasn’t a good night for the Benihana.

    Report
18. NE

    NasaE

    Pittsburgh

    1 review

    4.0

    1 review

    Dined on January 7, 2023

    overall4food5service4ambience3

    Food was excellent. We had a reservation but still waited 30 minutes to be seated. We would return.

    Report
19. B

    Brooke

    Pittsburgh

    8 reviews

    vip
    2.0

    8 reviews

    Dined on January 7, 2023

    overall2food4service1ambience1

    We were seated at 6pm and at 7:30pm we still did not have a chef..we had to speak with 2 different managers to get a chef for our table..we saw other tables turn over twice. Unacceptable. When we finally got it the food was good. Advice: Dint go during peak hours

    Report
20. ME

    MonicaE

    1 review

    3.0

    1 review

    Dined on January 6, 2023

    overall3food4service1ambience4

    The food was good and getting out with the family was good but the service was not good. Our chef was fine but our waitress was apparently not in a good mood. I realize that she could have been busy but she was definitely irritated. We did not get everything we asked for and even when we did get what we needed, it was not in a timely fashion. I do not like to leave bad reviews but this was one of our worst visits to Benihana's in a while. We were celebrating a birthday and there was no acknowledgement other that the waitress taking the birthday certificate at the beginning. I don't think our table would have gotten the ice cream at the end if we would not have asked. That being said, our son went again a few days later and had a MUCH better experience.

    Report
21. t

    timm

    Charleston

    1 review

    4.0

    1 review

    Dined on January 5, 2023

    overall4food4service4ambience4

    Always good. Our family loves going there for dinner.

    Report
22. TM

    TonyaM

    1 review

    5.0

    1 review

    Dined on January 2, 2023

    overall5food5service4ambience5

    If you want great hibachi food and more bang for your buck benihana is the place to go. The amount of food you get and the quality is top notch.

    Report
23. CJ

    CorJ

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5

    Good food good service good times out go to with our neighbors

    Report
24. O

    Oralia123

    1 review

    3.0

    1 review

    Dined on December 31, 2022

    overall3food4service3ambience2

    I don’t know Why the web page let you reserve until 11:30 pm when the place close at 11

    Report
25. LT

    LindseyT

    1 review

    3.0

    1 review

    Dined on December 30, 2022

    overall3food3service4ambience3

    It was an ok experience but the food was very bland

    Report
26. K

    Kathy

    Pittsburgh

    7 reviews

    5.0

    7 reviews

    Dined on December 30, 2022

    overall5food5service5ambience5

    We always celebrate our birthdays at Bennihana’s. It’s been our go to restaurant for years. The food is excellent. The service is always top notch. It’s our favorite Japanese restaurant. We’ve always had a fantastic time there.

    Report
27. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on December 30, 2022

    overall4food5service2ambience4

    First. We were celebrating our anniversary and asked to be placed with others so we could have a lively celebration. We were placed with a couple with their 4 children whose ages were 6-12 years old. Mind you we left our children at home!! Our server was excellent. The food was delicious. Our chef Fernando was a dead fish!! I don’t know if he spoke English other than the script that goes with the meal. Very very dissatisfied with our experience. No joking around no anything just boring. $175.00 for a good meal. Could have gone to Morton’s for dinner and had a good meal and No entertainment. Very disappointed.

    Report
28. OT

    OpenTable Diner

    Pittsburgh

    1 review

    5.0

    1 review

    Dined on December 30, 2022

    overall5food5service5ambience5

    Best hibachi food in town

    Report
29. KT

    KellyT

    Pittsburgh

    2 reviews

    2.0

    2 reviews

    Dined on December 29, 2022

    overall2food2service2ambience2

    Upon entering the restaurant the renovations look nice. I was excited for my birthday dinner with my best friend, which I noted on my reservation. We got sat at one of the newer stations close to the kitchen doors. The waitress took our order, brought the salads out first, which we thought was odd and out of order. I'm a person who has food allergies to egg and shellfish, so they made my meal in the back. They haven't done that in the past but I appreciated the sentiment. However, I didn't get to enjoy watching the chef make my food, which is part of what you pay the premium for. In fact, it was 10 minutes after everyone else at the table was eating their completed dinners before mine came. The steak was overcooked, the zucchini was undercooked and lacked seasoning, and I got no onions. I got about 5 scallops with my Land and Sea dinner, with fried rice without the egg, for a total of almost $50! The manager took 25% off for the wait. No one acknowledged my birthday, offered to take our picture, and we didn't get any green tea offered. The server was pleasant but running from table to table, very busy. The place was packed for a Thursday in December. I didn't say anything further at the restaurant as I was starving and didn't want to risk upsetting the chef in the kitchen. Everyone was looking at me still eating, the server rushed our ice cream, and was really slow at filling our drinks and pre-bussing our table. To say the least I am disappointed, and I usually look forward to having a nice dinner for my birthday. Let's just say next year I might make another dining decision. This was NOT worth the money paid for the food and service offered.

    Report
30. OT

    OpenTable Diner

    Pittsburgh

    1 review

    2.0

    1 review

    Dined on December 29, 2022

    overall2food3service3ambience3

    There were 4 birthdays at our table. Usually they ask if you want a picture taken, they didn’t. Usually they ask if anyone wants tea (which is included in the price of the meal). They didn’t. Usually they put on a show but the habachi chef seemed so bored with his job & did it so many times (you could tell he had the skill) that he we unenthusiastic & did the bare minimum. I think for the price you pay, I was expecting a little more. Sure I got $30 off but there was 3 of us & with drinks still paid well over $100.

    Report
31. CB

    CharlesB

    1 review

    4.0

    1 review

    Dined on December 28, 2022

    overall4food4service5ambience3

    Great night, BUUUUUT---My wife asked for no extra seasoning on her order and that request was either forgotten or ignored. Other than that the meals were super!!!

    Report
32. TR

    TRexT

    1 review

    1.0

    1 review

    Dined on December 28, 2022

    overall1food2service1ambience1

    No fountain drinks. Out of preferred juices that were listed to us. Folks that made a quiet, passive aggressive scene about having to share a table with us because we had kids. Service took ages to begin.

    Report
33. g

    guido

    Pittsburgh

    3 reviews

    5.0

    3 reviews

    Dined on December 28, 2022

    overall5food5service5ambience5

    Haven't been to Benihana Pittsburgh in a few years, the experience was wonderful, every bit as good as I remember, food was outstanding, excellent chef, not rushed or slow, was a great dining experience.

    Report
34. T

    Tracyf

    1 review

    3.0

    1 review

    Dined on December 26, 2022

    overall3food5service1ambience3

    Sat 45 min before server even came to get drink order. 2 tables next to us who were seated after we were had all of their food before we even got our soup and salad. Had to ask another waitress for more water as our waitress was no where to be found most of the evening. After almost 3 hours we finished eating.

    Report
35. FI

    FITZMET

    Pittsburgh

    15 reviews

    vip
    3.0

    15 reviews

    Dined on December 26, 2022

    overall3food3service5ambience4

    We eat here a lot! Apparently they were so busy that they ran out of some items and had to purchase their shrimp from a back-up vendor. The shrimp was not good. They also had an issue with their soda machine….no soda, no iced tea….only served water and alcohol. Very disappointed. They should have told us in advance about the shrimp (when we ordered) and we would have ordered something else. “Note to self” in future. Also, the price is starting to spiral out of control. Will think twice before returning.

    Report
36. MK

    MaureenK

    1 review

    4.0

    1 review

    Dined on December 25, 2022

    overall4food5service5ambience4

    Delicious food! We went during the big Christmas Freeze and they still were able to provide fast and efficient service while honoring our reservation. The soda lines had froze, so no soda and the bathrooms were cold. Everything else was spot on. I'd definitely go back.

    Report
37. MP

    MonicaP

    1 review

    3.0

    1 review

    Dined on December 25, 2022

    overall3food3service4ambience3

    Went here on Christmas and unfortunately will not be back. People were right when they say the carpet is need of a deep clean. While i knew the fried rice was an upcharge, what they don't tell you is that it is chicken fried rice and it adds $5.70 to each person's meal. That still wasn't the biggest deal, but my daughter got the kids chicken fried rice and they still added and upcharge for chicken fried rice on our bill for her. The kids upcharge was the same as the adults which is also odd. We didn't need chicken added to our rice, we could barely eat our entree with all of that extra. Our chef did not put on a show, which was disappointing. The most he did was make a huge fire at the beginning. The chef at a table across from ours started well before our chef did and he was still cooking a bit after our chef left, and both tables were full. Our waiter was good and stayed on top of filling our drinks despite a packed restaurant so kudos to him. We will not go back. There's other better hibachi restaurants out there.

    Report
38. J

    Jessicab998

    Pittsburgh

    2 reviews

    4.0

    2 reviews

    Dined on December 25, 2022

    overall4food5service5ambience5

    Food was good. Service was good. First time here I didn't know what to expect. It's quite loud so don't try to carry on a conversation with anyone. They didn't have soft drinks due to weather, and they forgot the Japanese tea.

    Report
39. LM

    LauraM

    1 review

    1.0

    1 review

    Dined on December 25, 2022

    overall1food1service4ambience1

    Reservation was for 1:30 pm we had our check at 2:25. Very very very RUSHED, menu did not say extra for fried rice. The floor was filthy. It wasn't even crowded there were lots open tables. I have never been so rushed at a restaurant. ONE AND DONE. 🤷🏻‍♀️

    Report
40. m

    maryl

    Atlanta

    2 reviews

    2.0

    2 reviews

    Dined on December 25, 2022

    overall2food5service1ambience1

    Our waitress was horrible. We have done Benihana for Christmas the last 2 years and the service at those times was outstanding. This time was horrible. I swear our waitress was the most miserable person on the planet. Never checked on us the poor chef had to clear our plates, get napkins, etc. Also, the restaurant could use a freshening up. Was not the cleanest. Don’t know if we’d go back again. Even though the food was still really good.

    Report