Happy Mother's Day. Don't just give a gift. Give an experience like any other.
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Benihana Gift Cards, you’ll receive a $10 Benihana Promotional Card. Offer available 4/10/18 - 5/13/18 Promotional Cards valid 5/14/18 - 6/17/18.
Sunday, May 13, 2018
Best seafood and steak! Would happily return anytime!
Worst experience ever !
Had a 9:15 reservation, didn’t get sit down until 10:20 and when i did our chef didnt cook until 11, highly disappointed they just dont care about their customers i dont see how they can still be open. I recommend other customer and tourists to avoid this location. I hope real management read this and actually does something about it instead of just ignoring it...
So, where do I start? I went there with my family while taking a few days off on spring break. I made reservations for 8:30PM. Got there and was made to wait for just over 1.5 hour a before we were sat down. Proceeded to sit down after I was literally about to leave the place. Then we had to wait close to 20 minutes before a server came to us. And after drinks, we were waiting for just about 55 minutes before a chef came over to start cooking. Again, by now, we were closing in on three hours since we got there, this is with a reservation, before we could get someone to START cooking. I have a six year old, a nine year old and a 13 years old all of which came to eat because we were already hungry. To have to wait so long is unacceptable. As I was leaving the table to just leave the place and ask for the check for the drinks, the chef started to walk towards us. So we decided to stay.
Ok, that's all the bad. The good is that once the chef was there, she made up for the rest. The food was very good and she was excellent and had a great personality. We can say this restaurant got three starts because of her alone. She can get 5, but that wouldn't be the overall experience. Every thing else was an experience I would never expect anyone to go through.
I can't recommend this place even though Vonia (I think that's the chef's name) was a great chef.
We had a reservation but took 45 min to be seated. I’d recommend you limit reservations to be more realistic. Once seated, we had a great time. Very entertains chef.
Our chef was wonderful. He was as good with his jokes and performance as he was with the actual preparation of our meals. He was able to answer very specific questions about the menu due to some dietary restrictions several people in our party had.
We’ve done hibachi many times in the past, but this chef made it seem like this was our very first time.
This location totally over booked their reservations. My party of 5 had an 8:15pm reservation that was not honored until 9pm. By this time we decided to try another restaurant. The Management and staff were very unaccomodating and did not show much remorse for overbooking the restaurant.
Our waiter and chef were amazing! We were quite pleased with the service!
Food was great and our server did a nice job. Albeit very distracted. Our hostess was a quick, short and rushed every step of the process. Even coming with food, recently plated, asking multiple times if we were ready for ice cream. So much that we said yes finally and discarded the remainder of our food. While this wasn’t a special event, we called ahead to inquire time constraints to expect as we needed to be at the airport by 9:30pm. We were told to expect 1hr. 45 min . So we reserved 6:30pm for dinner. We were seated by 6:45PM and gone by 8:05pm. No lingering , a bit rushed but good food.
Will go again and hope to feel less rushed. Not trying to be negative- just sharing our experience.
My daughters birthday, had a great time
Excellent service our table chef was amazing. Food was really good, Also drinks. We went for a birthday celebration and had a great time.
Awesome service! Awesome Cook! Thank you!
I requested a nice table for celebrating a birthday. They put our party of 6 inbetween a waiter’s station and door to the kitchen. If in Orlando, I would recommend Amura’s or Kobe instead. Our chef Justin was great and entertaining. However, overall food quality is poor and tasteless for the price. Will never return.
It was our 6th Wedding Anniversary and thy made us feel very welcome even gave us dessert 🍮 for free which most restaurants don’t give Benihana exceeded my expectations. We definitely will be recommending and returning again
The only bad thing was the long wait. other than that it was amazing.
Wife’s birthday celebration was a success!
Always good, as usual. Great food. Nice meeting new people each time at our table as well.
We arrived at 8 and were not seated till 8:30. We did not receive water or appetizers till 9:20. We left at 10:30pm and were disappointed with the level of service from the manager and server. Will never come back here.
Normally love Benihana... go here every time we are in Orlando. But, this time was a disappointment. Took over 45 minutes to even get our drinks. Server forgot to turn on grill. So, our 7:15 reservation turned into leaving at 9:40. I truly felt sorry for the parents of the 4 and 6 year olds. The kids did the best they could. Entire table worked to keep the kids entertained, but they simply wore out due to the extraordinary long wait. No apologies from the staff... Benihana... you can do much better!
Open table reservations don’t mean a thing there. Waited 90 min after reservations with no apology
Although you have to share a table with strangers overall experience was very good,
This was my first time going, I always go to Kobe Steak house. I enjoyed it, The only thing is Kobe steak house gives you noodles with your food, they did not and I did not like the salad either. The waitress was nice, but she was a little confusing, it was hard to understand her, she looked lost. The soup was very good. The location is pretty far out! I still prefer Kobe, but it was something different.
Positives: My wife and I both really liked our steaks--good cuts and well prepared. She also liked her cocktail very much, along with her scallops. Our waiter, Antonio, was very good--attentive to every detail.
Neutral: My plum wine was good, but definitely on the short side.
Negatives: We must have had a very new chef as one shrimp in a pocket is hardly a "show." We envied nearby tables where the customers were having a wonderful time with a skilled chef. He was a nice fellow and prepared the food properly, but this was not the dining experience we hoped to have. We were both disappointed with the lobster. It was low-grade, likely long frozen lobster. Finally, I had downloaded a birthday certificate exactly as Benihana had sent it to me. It was not honored because the bar code did not appear on the certificate. This really put a wet blanket on the night. Beyond the lost business that this action will now cost you, it is certainly not in the spirit of creating a HAPPY birthday. This action made it an unhappy one.
Horrible experience, I made the reservation for 9:15 pm, I arrived at 9:10 pm and there was no table, the restaurant was full, I only got a table at 10:20 pm, there was little chef to prepare the food so we waited another 30 minutes, when the chef arrived missed one of the dishes on the table, we ordered rice without onion and came with onion.
The worst experience ever at any restaurant
Do not go there even if is frrr
Great birthday dinner
Always love this location
Our cook was very boring but friendly food was ok and our waiter was creepy
Food was amazing, my first time there and had a great experience. Will be returning !
Every thing was great but as I’m carb intolerant, wished they had a few other veggies mixed in . Our chef Mark was awesome and funny, kept conversation going with our table. Paid serious attention to the food allergies. Will definitely visit again
Our chef was great its was my birthday dinner had a great time
i love coming to benihana their food is amazing and their service is excellent....
The food was a dissapointment and pricy. The service was very poor. We had to wait 1 hour between the first drink until the chef came. She talked way to much about how difficult her live was. This was a dissapointment.
Justin was our chef and he was awesome! The waiter was amazing as well!! We love this place so much!!
Slow service. Waitress didn't turn on the grill so we waited an additional 15 minutes. Bland food compared to other locations.
We always enjoy our meals here. Food is always fresh and hot. Service was great. Very friendly waitstaff.
Our chef was very good and had a personality to go with it. Food was very good and the people who had been assigned to join us at our table were very nice.
Great food & awesome chefs!
Booked for 8:15. Still not sat down for 8:45 so left. Couldn’t get served at the bar. One person (poor soul) was far too busy. Despite booking online they couldn’t get us in. Very disappointing.
This place does not clean the restaurant thoroughly. The vent was leaking grease on the table. The hosts wiped the major grease spill on the table, but she did not want to replace the plate or napkin (that has grease on it) or clean it from the chair or floor. The manager seemed like it was a major hassle to clean the vent and to move us to another table. With a reservation we had to wait 35 min to be sat a table. The bar drinks were ok, a little below average. The food was very bland. The habachi could use more flavor. The sushi ingredients are fresh, however it seems like they skimp on the fish and “expensive” ingredients. The only thing that tasted good was the Tuna Poke. Not worth the money or time.
Sake was barely lukewarm. Asked if they could heat it up a bit more, they said no. Grease literally dripped from the vent onto the hibachi table the entire meal. 4 of the 8 guests recieved 50% discounts because it actually fell on their plates. Forget about the other guests at the table who continually stood up and tried to wipe the grease from the vent before it fell.
The atmosphere along with the food choices was outstanding. One of my favorite restaurants for casual dining. Very friendly atmosphere and would recommend for special occasions.