Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. T

   Tammy

   ジャクソンビル・北東部フロリダ州評価・口コミ (2)

   5.0

   3日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 4

   Mother’s Day Sunday afternoon, it was a fun time, delicious food, great staff!
   

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2. R

   Rudy VIP

   ニューヨーク評価・口コミ (15)

   5.0

   3日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 4

   We had a great time celebrating Mother's day there....service was great and the food was good. Enjoyed it very much.
   

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL1日前に返信済み

   Thanks for the feedback, Rudy! We're thrilled to hear that you enjoyed your Mother's Day celebration at Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL. It's wonderful to know that our service and food met your expectations. We always strive to provide a memorable experience for our guests. We appreciate your review and look forward to welcoming you back soon!
   

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3. C

   Catelin

   ラスベガス評価・口コミ (1)

   3.0

   5日前にご来店

   1. 総合評価 3
   2. 料理 2
   3. サービス 4
   4. 雰囲気 4

   Communal table is entertaining, but the chef locked onto the family. Paying attention and extra flair for the child was great, but the other adults there had a much higher sodium intake than my own party could handle and since the chef followed the other family’s queue, my own party was over saturated with salt. Everything else was good though. I really enjoyed the dragonfruit drink and there were a few others on the menu that looked good as well. Good ambience and overall the staff was friendly and the waitress attentive.
   

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4. j

   jeanette

   タンパ・ウエストセントラルフロリダ評価・口コミ (1)

   1.0

   5日前にご来店

   1. 総合評価 1
   2. 料理 2
   3. サービス 3
   4. 雰囲気 1

   This was the worst hibachi place I’ve ever been to! The ONLY thing that was good was the steak. The chef had zero personality, cross contamination of food, $6 to “upgrade” from white rice to fried rice, their “veggies” consisted of a slice of zucchini and some onions. Almost $200 for 2 people when I can go to Kobe’s for 1/2 of that, get a better chef and better food!!
   

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5. I

   Ian VIP

   デヴォン州評価・口コミ (5)

   5.0

   7日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 4

   Another excellent experience at Benihanas - many thanks - we’ll be back!
   

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6. J

   JR

   オーランド・セントラルフロリダ東評価・口コミ (5)

   5.0

   7日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Dope a f. It’s like iron chef up in dis biz. Plus you get free bday dinner
   

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7. J

   Jennifer

   ニューヨーク評価・口コミ (2)

   1.0

   2025年5月4日にご来店

   1. 総合評価 1
   2. 料理 2
   3. サービス 2
   4. 雰囲気 5

   Our RSVP was for 8pm. We were sat at 8:45pm. After being seated at our table for 15 mins, our server showed up to take our drink order. Our food was not so great. Ordered filet mignon and they cut it so much, that it looked like bite size chopped steak pieces. Chef put way too much black pepper on everything. I will not be returning to this location.
   

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8. R

   Roberta VIP

   マイアミ評価・口コミ (6)

   1.0

   2025年5月3日にご来店

   1. 総合評価 1
   2. 料理 3
   3. サービス 1
   4. 雰囲気 1

   Horrible experience. Turned a loyal benihana customer into someone that will not be returning, at least not this location. Arrived on time for reservation, was seated after nearly an hour and by 9:20 pm still didn’t have a chef at our table. No respect or consideration for our time. On top of all this, also had an entitled and rude hostess that lacks any courtesy to handle any situation. Clearly acted like she was above us and that having made a reservation there didn’t mean anything. We weren’t the only one in this situation. Staff clearly overwhelmed and not trained to handle any type of customer care. Our kids were exhausted and we ended up leaving 2 hours after our reservation without the main meal and a $40 parking charge. Very disappointed. Don’t recommend.
   

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9. B

   Brittany

   バトンルージュ・ラファイエット評価・口コミ (1)

   2.0

   2025年5月3日にご来店

   1. 総合評価 2
   2. 料理 3
   3. サービス 1
   4. 雰囲気 2

   Waited an hour after our reservation time. Hostess rolled eyes when we asked how much longer, etc. A second hostess made a smart comment when I asked if they have WiFi (no phone service in restaurant and my phone was on SOS- I’d like to be reachable, as I was separated from my family) He stated, “We talk to each other here- it’s part of the experience.” Once seated, we waited 20 min for a waitress to take our drink order. Food was mediocre. Chef was fantastic, however. He made up for the awful experience, otherwise.
   

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL2025年5月4日に返信済み

   Hi Brittany, We're sorry to hear about your experience at Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL. We aim to provide a seamless dining experience for all our guests, and it's clear we fell short during your visit. We apologize for the long wait time, the lack of communication, and the quality of food. We're glad to hear that our chef made up for your less-than-stellar experience with him. Your feedback is invaluable to us as we strive to improve. We hope you'll give us another chance to provide a better experience. Best Regards, The Management Team
   

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10. P

    Peter Michael

    ニューヨーク評価・口コミ (1)

    1.0

    2025年5月3日にご来店

    1. 総合評価 1
    2. 料理 2
    3. サービス 1
    4. 雰囲気 2

    Awful from start to finish. Very loud. Mediocre food. Way too expensive
    

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL2025年5月4日に返信済み

    Hey Peter Michael, We're truly sorry to hear about your disappointing experience at Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL. We strive to provide our guests with a memorable dining experience and it's clear we fell short during your visit. We appreciate your feedback on the noise level, food quality, and pricing. We will certainly take your comments into consideration as we continuously work on improving our services. We hope you will give us another chance to make it right in the future. Best, The Management Team
    

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