Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL

3.9
1664 Reviews
$31 to $50
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana is located inside the Hilton - Orlando Lake Buena Vista, on Walt Disney World Resort property across from Disney Springs. We offer complimentary valet as well as three-hour parking validation in the Hilton parking lot. Make your next meeting or get together magical with our private dining options. Please call to inquire about private parties and restaurant buyouts. Perfect for tour groups. Stop in and see what makes Benihana the best attraction in Orlando.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 1664 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.1
food
3.9
service
3.7
ambience
3.6
value
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C
Charlieg
1 review
Dined 3 days ago
Overall1food1service1ambience1

We had a horrible time here on Thanksgiving. Had a reservation for 8:30 and was not sat until 9:30. The server Gabriel was evidently frazzled and forgot many of our drinks and my salad. We never got the sushi rolls that we ordered before the chef came to the table and when I was served my salad late, the waiter had his thumb fully inserted into the bowl sticking into my salad. On top of this the waiter forgot my steamed rice after forgetting countless items for each party at the table. I decided to speak with a manager separately so I left the table to do so. Upon returning to my table, the waiter came up and asked if I wanted fried rice; evidently confused I said “no, we dont need anything” the waiter than proceeded to screamed in my face that I was being rude the entire dinner and that he was sick working the holiday. Everyone at my table was shocked, especially because I had done nothing to provoke him. I didnt even confront him for having his finger inside my salad. After this ordeal I spoke with Oscar, another manager there about what had just occurred. The manager comped the meal, that I didnt eat any of, and went to get me some gift certificates as compensation. As I was waiting for the cirtificates, that same server came up to my family and I and said “your meals have been comped, I dont know why youre still sitting here.” I could not believe the horrible service/experience we had at this restaurant. And on a holiday no less. I am 23 and have worked in many different restaurants as both BOH and FOH staff and I have never seen anything like this. I will never eat at a Benihana again. Would give negative stars if I could.

OT
OpenTable Diner
St. Louis
1 review
Dined 3 days ago
Overall5food5service5ambience5

Awesome experience on Thanksgiving!

NR
NoelleR
1 review
Dined 3 days ago
Overall3food3service5ambience3

Overpriced, limited menu. Better off going to an off brand teppanyaki restaurant that will be a better value and appreciate your visit.

OT
OpenTable Diner
1 review
Dined 5 days ago
Overall4food5service5ambience4

Table for 8 was made to seat 9 too tight

OT
OpenTable Diner
1 review
Dined 5 days ago
Overall1food3service1ambience4

reservations was 8:15 didn’t get seated for 20 min took an hours before the cook came , waitress didn’t make it back for a while ate without anything to drink , took like 30 min to get the bill , another couple at the table got up and let without paying , we did stay to pay .

F
Fabulousfoodie123
Minneapolis
1 review
Dined 5 days ago
Overall2food2service1ambience2

It took two hours for our dinner experience. Our experience was nothing more than the chef banging in the grill.. he forgot one part of our order so after everyone was done eating he went to the kitchen to get the remaining food to cook. Another party at our table asked for plain rice which never came. Overall this was overpriced and disorganized.

KC
KenC
Miami
2 reviews
Dined 5 days ago
Overall2food3service1ambience1

Wasn’t happy with my experience. Had a group of 6. Made a reservation, took forever to be seated, then for order… when they cooked the portions were small. Seriously no joke. When we got the bill we charged extra for fried rice $5.50 per person. 6 people = $33. Total bill was $200 plus tip because even soft drinks were $3.79 per person. Guess we have to mark up and charge more to make up for Covid closure? Definitely won’t be back for the amount we were charged for the lack there of food.

JW
JohnW
1 review
Dined 6 days ago
Overall3food3service3ambience5

We were finally seated almost one hour later than our confirmed time. Our cook, Marie, used an awful lot of salt while cooking. Steak was tough, not very good. Sorry!

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded 4 days ago

Dear JohnW We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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L
daveL
Orlando
1 review
Dined 7 days ago
Overall4food4service4ambience4

Food and service was good. Very clean and fairly priced. Kids had fun.

OT
OpenTable Diner
Miami
1 review
Dined on November 20, 2021
Overall2food2service2ambience1

Lost our order, soup was cold and didn’t take order correctly

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded 6 days ago

Dear Guest On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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DW
DavidW
1 review
Dined on November 20, 2021
Overall4food5service5ambience4

We visit every year and it always delivers excellent food and entertaining chefs.

BL
BeatrizL
Miami
4 reviews
Dined on November 20, 2021
Overall5food5service5ambience4

it was my granddaughters birthday

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded 5 days ago

Dear BeatrizL Thank you for celebrating your special occasion with the Benihana team!

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OT
OpenTable Diner
Naples
2 reviews
Dined on November 20, 2021
Overall5food5service5ambience4

We were celebrating my grandson’s birthday and wanted a special dinner. The food was delicious; it couldn’t have been better. Our chef, Louis, performed magic tricks, created a Mickey Mouse with fried rice and juggled utensils. The bill was about average for Disney World.

My only suggestion for improvement would be to invest in bigger hibachi tables. We were crowded and had trouble funding space for our dishes.

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded 5 days ago

Dear Guest Thank you for celebrating your special occasion with the Benihana team!

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SN
ScottN
Tampa
1 review
Dined on November 20, 2021
Overall5food5service5ambience5

Samurai our chef was amazing! We’ve been to a plethora of Japanese Steakhouses over the years and his culinary act was spectacular. He performed tricks my wife and I had never seen before.

OT
OpenTable Diner
1 review
Dined on November 17, 2021
Overall5food5service5ambience5

From Louisiana. Vacationing in Orlando. Our chef, Taj (I hope I spelt correctly) was excellent! Food seasoned and cooked perfectly! He was very personable. Enjoyed!

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded 6 days ago

Dear Guest Your feedback is appreciated. We will be sure to share your kind words with the team.

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MI
MarianaI
New York Area
1 review
Dined on November 16, 2021
Overall4food4service4ambience4

great place to take older children to watch “cooking show”

RO
vipROBERTS
Las Vegas
10 reviews
Dined on November 14, 2021
Overall5food5service5ambience5

Great choice and a great feed. You never leave hungry from here

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on November 18, 2021

Dear ROBERTS We are happy to hear that you enjoyed the dining experience!

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OT
OpenTable Diner
Salt Lake City
2 reviews
Dined on November 13, 2021
Overall2food4service2ambience3

We had a reservation at 9:15pm and when we showed up they said we have to wait 45 minutes to get seated. They were so behind and there were people with reservations waiting over an hour but they were still taking reservations. They weren’t apologetic about it at all. We were there exhausted after 12hrs of Disney World and with a kid. Even after we were seated it took over one and half hours to get the complete meal. We had pack our food and leave by that time. We weren’t the only family who did that.

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on November 16, 2021

Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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AD
AlexisD
Fort Lauderdale
3 reviews
Dined on November 13, 2021
Overall5food5service5ambience5

Birthday dinner

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on November 17, 2021

Dear AlexisD Thank you for celebrating your special occasion with the Benihana team!

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BJ
BreannaJ
1 review
Dined on November 13, 2021
Overall4food3service4ambience4

Had a reservation that was not accommodated still ended up waiting a hr. The cook even took 30-45mins to come out. So 7:30 reservations led to me finally leaving at 10pm.

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on November 17, 2021

Dear BreannaJ Thank you for your feedback! Come back soon!

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AG
AmberG
Miami
1 review
Dined on November 13, 2021
Overall4food5service5ambience4

We had a 7:30 reservation and they were running about 45 minutes+ behind. We did not sit until 8:30. The food was great and our server Jamie was awesome.

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on November 17, 2021

Dear AmberG We appreciate you dining with Benihana, thank you for the kind words!

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CP
vipCatPen
Raleigh
50 reviews
Dined on November 13, 2021
Overall3food3service1ambience2

Like every other business, they were short staffed. We were there with two little ones for over 2 hours. The service was horrible we never got refills and we had to ask several times for simple things. Not going back.

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on November 16, 2021

Dear CatPen We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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SL
SusanL
1 review
Dined on November 12, 2021
Overall5food5service5ambience5

Had a great experience! Our server was excellent, had a 3 year old with us and she took great care of her despite being very busy. Wish I would’ve gotten her name.

FD
FrankD
1 review
Dined on November 11, 2021
Overall3food1service4ambience3

Food could of been better no taste at all and the chef didn’t do anything to entertain us he looked like a robot

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on November 16, 2021

Dear FrankD On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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GB
GregB
Orlando
1 review
Dined on November 10, 2021
Overall5food5service5ambience5

Excellent all the way around from service to food quality

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on November 16, 2021

Dear GregB Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

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VP
VincentP
1 review
Dined on November 10, 2021
Overall5food5service5ambience5

Amazing simply wonderful experience would recommend to everyone

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on November 16, 2021

Dear VincentP Thank you for leaving us positive feedback, come back soon!

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J
Joshua
1 review
Dined on November 9, 2021
Overall2food1service4ambience1

The food was not worth the price. The service was good.

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on November 11, 2021

Dear Joshua Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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JH
JocelynH
1 review
Dined on November 7, 2021
Overall2food2service2ambience2

Chef was not at all into being there. Grill was not turned on and turned an already long wait into a longer experience, that was not necessary. Too much oil was used as food was slipping off our forks. I would not go back to this location.

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on November 10, 2021

Dear JocelynH On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
Orlando
2 reviews
Dined on November 6, 2021
Overall4food4service4ambience4

Food was good, our waiter was good, but we waited 45 minutes to get in on top of our reservation time which was ridiculous. We have kids and we left the restaurant and 11:30 pm. There is no point of having a reservation if you cannot seat people on reservation time especially almost an hour past reservation time, not cool!

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on November 11, 2021

Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

Report
MA
vipMelissaA
Orlando
2 reviews
Dined on November 6, 2021
Overall5food5service5ambience4

Very fun and lively experience. Such a great place to unwind after a long week of work!

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on November 11, 2021

Dear MelissaA We are happy you enjoyed the Benihana experience! Come back soon!

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B
vipBuck
Tallahassee
6 reviews
Dined on November 5, 2021
Overall2food1service3ambience4

To begin we had 9:30p reservations and were not seated until 10:15p. We had 6 adults and were placed at a hibachi grill with another party of adults 3. The table did not fit us all and we had to cram in even using the corners of the table. It was ridiculous. 5 of the adults were large and the staff could clearly see that we were not comfortable. I understand It was a Friday night and the restaurant was busy but we did book a reservation and expected better. The food was not very good either. The salad dressing was sour and when we made a comment to the server, her response was "yes It's terrible". We were celebrating a birthday and really anticipated a great experience. It was not that at all. We will think twice before returning.

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on November 10, 2021

Dear Buck on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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OT
OpenTable Diner
New York Area
1 review
Dined on November 5, 2021
Overall2food2service3ambience3

Sat at the table an hour after the reservation. Server was great. Chef performance a 2/10. Not worth the price for the lack of show

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on November 9, 2021

Dear Guest On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

Report
OT
OpenTable Diner
Naples
5 reviews
Dined on November 4, 2021
Overall5food5service5ambience5

Great spot! Delish food and entertainment. Bring your appetite!!

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on November 10, 2021

Dear Guest thank you so much for your feedback, we hope to see you back again soon!

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D
Drewcules
1 review
Dined on November 2, 2021
Overall4food5service5ambience3

A great option if wanting something outside of Disney Springs for a similar value and show. Service was quick to get you seated and ready for the hibachi experience.

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on November 10, 2021

Dear Drewcules We appreciate you dining with Benihana, thank you for the kind words!

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SA
vipSheilaA
Tampa
6 reviews
Dined on October 30, 2021
Overall3food3service3ambience3

Wait was extremely long, once at the table service was good but disorganized when checking in for the reservation

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on November 2, 2021

Dear SheilaA We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OB
OmaraB
1 review
Dined on October 30, 2021
Overall5food5service5ambience5

My server was AMAZING & my cook was AWESOME! The food was delicious! I’ll definitely be back!

OT
OpenTable Diner
1 review
Dined on October 30, 2021
Overall2food2service1ambience1

Service and food was terrible.

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on November 2, 2021

Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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WR
vipWendyR
San Francisco
7 reviews
Dined on October 30, 2021
Overall4food4service4ambience4

We had a great meal and our chef was awesome. Our server was very attentive to our needs. Will definitely go back

OT
OpenTable Diner
1 review
Dined on October 28, 2021
Overall4food5service5ambience3

Food was great, but it was loud and smoky in the dining room

DB
DianaB
Key West
1 review
Dined on October 27, 2021
Overall1food1service1ambience1

We were here for our daughters birthday. This was supposed to be a fun and amusing event and in turn was boring and the food was awful. We love coming to this restaurant but this time was a total disappointment. We will not be coming back again.

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Responded on November 1, 2021

Dear DianaB On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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FAQs

You can order delivery directly from Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL using the Order Online button. Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL also offers takeout which you can order by calling the restaurant at (407) 827-4865.

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL is rated 3.9 stars by 1664 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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