Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL

Reseñas de Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL de comensales del restaurante. Basadas en valoraciones recientes.

1. D

   David

   Orlando26 reseñas

   4.0

   Comieron hace 1 día

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   The hibachi was entertaining and tasty. Decor is very simple but it is kept very clean. All of the service was great and everyone was friendly and attentive.
   

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2. T

   Toni

   Tampa1 reseña

   2.0

   Comieron hace 3 días

   1. Global 2
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Waiter didn’t take the time to go over menu, didn’t tell us about the special! Food was like going to a fast food restaurant, no flavor. No chicken or vegetables in the dried rice.
   

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLRespuesta enviada hace 2 días

   Thanks for the review, Toni. We're truly sorry to hear that your experience at Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL, didn't meet your expectations. It's disappointing to hear that you found our service lacking and the food unremarkable. We strive to provide flavorful dishes and it's clear we missed the mark during your visit. We appreciate your feedback and will use it to improve our service and menu offerings. We hope you'll give us another chance to impress you in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best regards, Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL Management Team
   

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3. T

   Tammy

   Jacksonville2 reseñas

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Mother’s Day Sunday afternoon, it was a fun time, delicious food, great staff!
   

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4. R

   Rudy VIP

   Nueva York15 reseñas

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   We had a great time celebrating Mother's day there....service was great and the food was good. Enjoyed it very much.
   

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLRespuesta enviada hace 4 días

   Thanks for the feedback, Rudy! We're thrilled to hear that you enjoyed your Mother's Day celebration at Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL. It's wonderful to know that our service and food met your expectations. We always strive to provide a memorable experience for our guests. We appreciate your review and look forward to welcoming you back soon!
   

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5. C

   Catelin

   Las Vegas1 reseña

   3.0

   Comieron en 9 de mayo de 2025

   1. Global 3
   2. Comida 2
   3. Servicio 4
   4. Ambiente 4

   Communal table is entertaining, but the chef locked onto the family. Paying attention and extra flair for the child was great, but the other adults there had a much higher sodium intake than my own party could handle and since the chef followed the other family’s queue, my own party was over saturated with salt. Everything else was good though. I really enjoyed the dragonfruit drink and there were a few others on the menu that looked good as well. Good ambience and overall the staff was friendly and the waitress attentive.
   

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6. j

   jeanette

   Tampa1 reseña

   1.0

   Comieron en 9 de mayo de 2025

   1. Global 1
   2. Comida 2
   3. Servicio 3
   4. Ambiente 1

   This was the worst hibachi place I’ve ever been to! The ONLY thing that was good was the steak. The chef had zero personality, cross contamination of food, $6 to “upgrade” from white rice to fried rice, their “veggies” consisted of a slice of zucchini and some onions. Almost $200 for 2 people when I can go to Kobe’s for 1/2 of that, get a better chef and better food!!
   

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLRespuesta enviada hace 2 días

   Hey jeanette, We're really sorry to hear about your disappointing experience at our restaurant. We pride ourselves on providing delicious food and a great hibachi experience, so it's disheartening to hear that we fell short during your visit. We appreciate your feedback regarding the steak and the chef's performance, as it helps us identify areas where we can improve. We're always looking for ways to provide value for our guests and your comments will certainly help us achieve that. We hope you'll give us another chance to impress you in the future. Best, The Management Team at Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
   

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7. I

   Ian VIP

   Devõn5 reseñas

   5.0

   Comieron en 7 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Another excellent experience at Benihanas - many thanks - we’ll be back!
   

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8. J

   JR

   Orlando5 reseñas

   5.0

   Comieron en 7 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Dope a f. It’s like iron chef up in dis biz. Plus you get free bday dinner
   

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9. J

   Jennifer

   Nueva York2 reseñas

   1.0

   Comieron en 4 de mayo de 2025

   1. Global 1
   2. Comida 2
   3. Servicio 2
   4. Ambiente 5

   Our RSVP was for 8pm. We were sat at 8:45pm. After being seated at our table for 15 mins, our server showed up to take our drink order. Our food was not so great. Ordered filet mignon and they cut it so much, that it looked like bite size chopped steak pieces. Chef put way too much black pepper on everything. I will not be returning to this location.
   

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10. R

    Roberta VIP

    Miami6 reseñas

    1.0

    Comieron en 3 de mayo de 2025

    1. Global 1
    2. Comida 3
    3. Servicio 1
    4. Ambiente 1

    Horrible experience. Turned a loyal benihana customer into someone that will not be returning, at least not this location. Arrived on time for reservation, was seated after nearly an hour and by 9:20 pm still didn’t have a chef at our table. No respect or consideration for our time. On top of all this, also had an entitled and rude hostess that lacks any courtesy to handle any situation. Clearly acted like she was above us and that having made a reservation there didn’t mean anything. We weren’t the only one in this situation. Staff clearly overwhelmed and not trained to handle any type of customer care. Our kids were exhausted and we ended up leaving 2 hours after our reservation without the main meal and a $40 parking charge. Very disappointed. Don’t recommend.
    

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