Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Laura

   San Francisco Bay Area1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great night! Food was excellent and Chef Gary was the best! So fun and funny. Very personable! We also had a great server. I’m sorry I did not ask her name. Highly recommend.
   

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded 2 days ago

   Hello Laura, Thank you for your wonderful review and for recommending us! We're thrilled to hear that you had a great night and enjoyed our food and service. We always strive to make our guests feel comfortable and we're glad we could do that for you. We appreciate your feedback about the value and we'll certainly take it into account. We look forward to welcoming you back to Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL. Warm regards, The Management Team
   

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2. T

   Tina

   Orlando / Central Florida East2 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food needs to have more taste, chef was nice but the food was not very tasty.
   

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded 2 days ago

   Thanks for visiting us, Tina. We're pleased to hear that you enjoyed our chef and the service provided at Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL. We're sorry to hear that you found our food not very tasty. We strive to provide flavorful dishes and we appreciate your feedback. We hope to have the opportunity to serve you again and provide a better dining experience.
   

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3. E

   Ernest

   Orlando / Central Florida East2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Table had 8 persons. Cramped. xxxxxxxxxxxxxxxxxxxx
   

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded 2 days ago

   Thanks for visiting us, Ernest! We're so sorry to hear that you found the table at Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL, to be cramped. We always strive to provide a comfortable and enjoyable dining experience for our guests, and we regret that we fell short on your visit. We appreciate your feedback and will definitely take it into consideration as we continually strive to improve our services. We hope to have the opportunity to serve you again in the future. Best regards, Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL Management Team
   

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4. T

   Tammy

   Cleveland3 reviews

   1.0

   Dined on May 17, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Extremely disappointing. Food portions were tiny. Service was very slow. Took an hour for our chef to start cooking for us from the we sat. Our waiter also was not attentive. Tiny portions and worst hibachi experience but yet the most expensive. Very disappointing.
   

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded 6 days ago

   Thanks for the feedback, Tammy. We're sorry to hear that your experience at Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL, did not meet your expectations. We understand your concerns about the portion sizes and service speed, and we sincerely apologize for this. We strive to provide our guests with a memorable dining experience and it seems we fell short this time. Your feedback is invaluable and we will certainly take it into account as we continuously work to improve our services. We hope to have the opportunity to serve you again in the future. Best, The Management Team
   

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5. D

   David

   Orlando / Central Florida East27 reviews

   4.0

   Dined on May 16, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The hibachi was entertaining and tasty. Decor is very simple but it is kept very clean. All of the service was great and everyone was friendly and attentive.
   

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded 6 days ago

   Thanks for the feedback, David! We're delighted to hear that you enjoyed our hibachi and found our decor simple yet clean. It's great to know that our team made you feel welcome and attended to your needs. We strive to provide a memorable experience for all our guests and your kind words affirm that we're on the right track. We look forward to your next visit at Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL.
   

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6. T

   Toni

   Tampa1 review

   2.0

   Dined on May 14, 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 1

   Waiter didn’t take the time to go over menu, didn’t tell us about the special! Food was like going to a fast food restaurant, no flavor. No chicken or vegetables in the dried rice.
   

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded on May 15, 2025

   Thanks for the review, Toni. We're truly sorry to hear that your experience at Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL, didn't meet your expectations. It's disappointing to hear that you found our service lacking and the food unremarkable. We strive to provide flavorful dishes and it's clear we missed the mark during your visit. We appreciate your feedback and will use it to improve our service and menu offerings. We hope you'll give us another chance to impress you in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best regards, Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL Management Team
   

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7. T

   Tammy

   Jacksonville / Northeast Florida2 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Mother’s Day Sunday afternoon, it was a fun time, delicious food, great staff!
   

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8. R

   Rudy VIP

   New York City15 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a great time celebrating Mother's day there....service was great and the food was good. Enjoyed it very much.
   

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded on May 13, 2025

   Thanks for the feedback, Rudy! We're thrilled to hear that you enjoyed your Mother's Day celebration at Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL. It's wonderful to know that our service and food met your expectations. We always strive to provide a memorable experience for our guests. We appreciate your review and look forward to welcoming you back soon!
   

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9. C

   Catelin

   Las Vegas1 review

   3.0

   Dined on May 9, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Communal table is entertaining, but the chef locked onto the family. Paying attention and extra flair for the child was great, but the other adults there had a much higher sodium intake than my own party could handle and since the chef followed the other family’s queue, my own party was over saturated with salt. Everything else was good though. I really enjoyed the dragonfruit drink and there were a few others on the menu that looked good as well. Good ambience and overall the staff was friendly and the waitress attentive.
   

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10. j

    jeanette

    Tampa1 review

    1.0

    Dined on May 9, 2025

    1. Overall 1
    2. Food 2
    3. Service 3
    4. Ambience 1

    This was the worst hibachi place I’ve ever been to! The ONLY thing that was good was the steak. The chef had zero personality, cross contamination of food, $6 to “upgrade” from white rice to fried rice, their “veggies” consisted of a slice of zucchini and some onions. Almost $200 for 2 people when I can go to Kobe’s for 1/2 of that, get a better chef and better food!!
    

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded on May 15, 2025

    Hey jeanette, We're really sorry to hear about your disappointing experience at our restaurant. We pride ourselves on providing delicious food and a great hibachi experience, so it's disheartening to hear that we fell short during your visit. We appreciate your feedback regarding the steak and the chef's performance, as it helps us identify areas where we can improve. We're always looking for ways to provide value for our guests and your comments will certainly help us achieve that. We hope you'll give us another chance to impress you in the future. Best, The Management Team at Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
    

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