Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Rhonda VIP

   Philadelphia County11 reviews

   3.0

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   Mixed experience. Hibachi chef performance was great, and food was pretty good. Server was apparently new, and we had to ask where our appetizer was after waiting awhile, and one member of the party who ordered sushi instead of hibachi didn't get her meal brought out until we were getting our dessert - and only because we had to leave our table and ask the manager where the food was. The hotel is basically right at Disney Springs, so you should probably go over there rather than waste money at this place.
   

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2. S

   Soraya

   Atlanta1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were one of the last parties, & never did we feel rushed or anything. Our server was knowledgeable & attentive.
   

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded 3 days ago

   Thank you for your review, Soraya! We're happy to hear that you felt comfortable and well taken care of by our attentive server. We look forward to welcoming you back to Benihana - Orlando soon!
   

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3. L

   Laura

   San Francisco Bay Area1 review

   5.0

   Dined on May 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great night! Food was excellent and Chef Gary was the best! So fun and funny. Very personable! We also had a great server. I’m sorry I did not ask her name. Highly recommend.
   

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded on May 25, 2025

   Hello Laura, Thank you for your wonderful review and for recommending us! We're thrilled to hear that you had a great night and enjoyed our food and service. We always strive to make our guests feel comfortable and we're glad we could do that for you. We appreciate your feedback about the value and we'll certainly take it into account. We look forward to welcoming you back to Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL. Warm regards, The Management Team
   

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4. T

   Tina

   Orlando2 reviews

   4.0

   Dined on May 22, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food needs to have more taste, chef was nice but the food was not very tasty.
   

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded on May 25, 2025

   Thanks for visiting us, Tina. We're pleased to hear that you enjoyed our chef and the service provided at Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL. We're sorry to hear that you found our food not very tasty. We strive to provide flavorful dishes and we appreciate your feedback. We hope to have the opportunity to serve you again and provide a better dining experience.
   

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5. E

   Ernest

   Orlando2 reviews

   5.0

   Dined on May 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Table had 8 persons. Cramped. xxxxxxxxxxxxxxxxxxxx
   

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded on May 25, 2025

   Thanks for visiting us, Ernest! We're so sorry to hear that you found the table at Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL, to be cramped. We always strive to provide a comfortable and enjoyable dining experience for our guests, and we regret that we fell short on your visit. We appreciate your feedback and will definitely take it into consideration as we continually strive to improve our services. We hope to have the opportunity to serve you again in the future. Best regards, Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL Management Team
   

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6. T

   Tammy

   Cleveland3 reviews

   1.0

   Dined on May 17, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Extremely disappointing. Food portions were tiny. Service was very slow. Took an hour for our chef to start cooking for us from the we sat. Our waiter also was not attentive. Tiny portions and worst hibachi experience but yet the most expensive. Very disappointing.
   

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded on May 21, 2025

   Thanks for the feedback, Tammy. We're sorry to hear that your experience at Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL, did not meet your expectations. We understand your concerns about the portion sizes and service speed, and we sincerely apologize for this. We strive to provide our guests with a memorable dining experience and it seems we fell short this time. Your feedback is invaluable and we will certainly take it into account as we continuously work to improve our services. We hope to have the opportunity to serve you again in the future. Best, The Management Team
   

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7. D

   David

   Orlando27 reviews

   4.0

   Dined on May 16, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The hibachi was entertaining and tasty. Decor is very simple but it is kept very clean. All of the service was great and everyone was friendly and attentive.
   

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded on May 21, 2025

   Thanks for the feedback, David! We're delighted to hear that you enjoyed our hibachi and found our decor simple yet clean. It's great to know that our team made you feel welcome and attended to your needs. We strive to provide a memorable experience for all our guests and your kind words affirm that we're on the right track. We look forward to your next visit at Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL.
   

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8. T

   Toni

   Tampa1 review

   2.0

   Dined on May 14, 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 1

   Waiter didn’t take the time to go over menu, didn’t tell us about the special! Food was like going to a fast food restaurant, no flavor. No chicken or vegetables in the dried rice.
   

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded on May 15, 2025

   Thanks for the review, Toni. We're truly sorry to hear that your experience at Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL, didn't meet your expectations. It's disappointing to hear that you found our service lacking and the food unremarkable. We strive to provide flavorful dishes and it's clear we missed the mark during your visit. We appreciate your feedback and will use it to improve our service and menu offerings. We hope you'll give us another chance to impress you in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best regards, Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL Management Team
   

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9. T

   Tammy

   Jacksonville2 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Mother’s Day Sunday afternoon, it was a fun time, delicious food, great staff!
   

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10. R

    Rudy VIP

    New York City15 reviews

    5.0

    Dined on May 11, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    We had a great time celebrating Mother's day there....service was great and the food was good. Enjoyed it very much.
    

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded on May 13, 2025

    Thanks for the feedback, Rudy! We're thrilled to hear that you enjoyed your Mother's Day celebration at Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL. It's wonderful to know that our service and food met your expectations. We always strive to provide a memorable experience for our guests. We appreciate your review and look forward to welcoming you back soon!
    

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