Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL

Name: Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL
Address: 1751 Hotel Plaza Blvd, Orlando, FL, United States, 32830
Telephone: (407) 827-4865
Price range: $30 and under
Rating: 3.6

3.6

2980 Reviews

$30 and under

Japanese

Make a reservation

2 people

Oct 9, 2024

7:00 PM

Booked 38 times today

Good for groups
Kid-friendly
Good for special occasions

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Order delivery or takeout

Dining areas

Additional information

Dining style
Casual Dining
Price
$30 and under
Cuisines
Japanese
Hours of operation
Mon–Wed, Sun 2:00 pm–10:00 pm Thu–Sat 2:00 pm–11:00 pm
Phone number
(407) 827-4865
Website
https://www.benihana.com/
Payment options
AMEX, Discover, JCB, Mastercard, Visa
Dress code
Smart Casual
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Location
1751 Hotel Plaza Blvd, Orlando, FL 32830
Neighborhood
Lake Buena Vista
Cross street
Buena Vista Drive
Parking details
<H1><B> FREE VALET AND SELF PARKING</B></H1> (see host for details)<br />Located inside the Hilton in the Walt Disney World Resort. Complimentary valet and 3 hour parking validation in the lot.
Entertainment
Watch as your personal chef performs the ancient art of Teppanyaki. Listen as razor-sharp blades slice and dice through mouth-watering steak and tender chicken. Take in the aroma as savory vegetables, shrimp and lobster sizzle before your eyes.
Additional
Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Vegan, Wine

What 2,980 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.6

3.6 based on recent ratings

4Food
3.6Service
3.4Ambience
3.3Value

Noise • Moderate

2,980 Reviews

B
Brianna
Orlando
1 review
1.0
1 review
Dined 3 days ago
1. Overall 1
2. Food 2
3. Service 1
4. Ambience 1
Definitely a tourist location with uncharged extras. International drive is the much better location. Do not recommend this location for locals or parties greater than 5.
Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded 2 days ago
Dear Brianna! Thanks for the feedback. We're sorry to hear that you found our location to be less suitable for your needs. We understand that our location may not be the best choice for locals or larger parties, and we appreciate your suggestion to visit our international drive location instead. We're always striving to improve and your feedback helps us do that. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to serve you better in the future.
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N
Nathalia
Orlando
2 reviews
5.0
2 reviews
Dined 3 days ago
1. Overall 5
2. Food 5
3. Service 4
4. Ambience 3
The experience is always great! We love the food. But the noise it’s so loud.
Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded 2 days ago
Dear Nathalia! Hey, thank you so much for your kind words and for making us a part of your dining experience. We're thrilled to hear that you love our food and that we're one of your favorite spots. We understand that the noise level can sometimes be high, and we appreciate your patience. We're always working on improving our guests' experiences, and your feedback is invaluable to us. We hope to see you again soon at Benihana - Orlando - Hilton Orlando Lake Buena Vista.
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S
Sarah
Orlando
1 review
1.0
1 review
Dined on October 1, 2024
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
No show from our hibachi grill cook.. no volcano or sake or egg juggling it took over 3 hours to get food and eat. Service was slow and inefficient. They sang happy birthday to the table next to us after the woman's whole family got sick of waiting for the staff and left... she cried. All this and for 4 people and my bill was 350.00. My whole family went to Legoland for cheaper than that last weekend. Won't be back. Highly disappointed and feeling robbed.
Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded 6 days ago
Dear valued guest, we’re sorry that your recent visit did not meet your expectations. Your feedback is important to us, and we would like to understand more about your experience. Please reach out to us by visiting our “Contact Us” page on our website.
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OT
OpenTable Diner
New York City
1 review
2.0
1 review
Dined on September 28, 2024
1. Overall 2
2. Food 4
3. Service 2
4. Ambience 1
I used to go for hibachi restaurants on bday celebrations. This was the worse hibachi restaurant I ever had. First the exhaust fan wasn’t working properly and the chef told me that all exhaust fan were the same. We were stinking. We can even could see my whole party ( we were 6) because of the smoke around. TERRIBLE. The server and the chef were so serious all the time, like they are unhappy for working there. It was my daughter bday, and they gave us the check and no surprise at all for her. i had to tell again the server ( 3 times) it is her bday today. Than they gave to her one ball ice cream and song the happy bday. Worse bday celebration ever. I would not recommend and I will never go back again.
Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded on September 28, 2024
Dear valued guest, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
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B
Bella
Detroit
3 reviews
vip
5.0
3 reviews
Dined on September 26, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Our server Molly was so helpful! I have celiac disease and am also a vegetarian and she was so on top of things! I am always worried about getting accidentally “glutened” but she took all of the necessary precautions! My boyfriend also has a shellfish allergy and they were able to accommodate us amazingly! Great food and service, 100% recommend!
Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded on September 28, 2024
Dear Bella, Thank you for your wonderful review! We're thrilled to hear that you enjoyed great service and delicious food at our restaurant. We'll be sure to pass along your compliments to our chef.
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J
Joan
Orlando
1 review
1.0
1 review
Dined on September 26, 2024
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Thank you Daryl , For making zero effort to accommodate me and my disabled senior mother on my birthday. I should have read all the bad reviews, because I experienced all of them in 1 night. The manager Daryl spending the majority of his time in the back kitchen with a hand held tablet trying to look busy was the highlight. $206 bill for the worst experience is the 2nd best highlight. FYI I only stayed because of my mom being disabled and how difficult it would be for us. Daryl, you could have offered us a drink The dining room instead of the hibachi The bar An apology A good evening A good bye Instead you choose to offer attitude and its very obvious that you are not the problem. Your leaders that assumed that you were fit or equipped with the basic customer service Attentive skills that promoted you is the problem. Management at this location needs to reevaluate the hiring/promotion requirements. You should not be allowed to put incompetent people in a roll so you can stay home with your family. My birthday dinner experience was absolutely 💯 percent the worst at this benihana Hilton location
Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded on September 28, 2024
Dear Joan, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
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B
Bonnise
Columbus
1 review
1.0
1 review
Dined on September 24, 2024
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
TERRIBLE! Reservation was at 8pm, didn't get seated until 820pm. Waitress takes our order, 15 mins later another group sits at the table. Still didn't get our soup or salad. Waitress proceeds to take other groups order. Around 9pm manager comes to ask how everything is going, we simply ask for the soup and salad. Not until 930 is when the chef comes to start cooking! It took until exactly 938pm for rice to be placed in front of us for it to be overcooked! Not to mention but the later guest have a shrimp allergy so my mothers hibachi shrimp would have to be prepared LAST. I get it it's a serious food allergy but it didn't help because we were ready waiting a lifetime to begin with. I would not recommend this location PERIOD. For a $100 bill, manager decides to remove $20. Like thanks a lot.
Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded on September 25, 2024
Dear Bonnise! Thank you for sharing your feedback with us. We're disappointed to hear about your experience and will make sure to address your concerns with our team. We strive for excellence in both our food and service, and we apologize for falling short. We appreciate your honesty and will work to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
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T
Tim
New York City
3 reviews
1.0
3 reviews
Dined on September 21, 2024
1. Overall 1
2. Food 4
3. Service 1
4. Ambience 3
Had reservations for 7:15. Seated at 8:10 then 45 minutes until chef arrived at table. Rude, no communication, manager dismissive. Our first and last experience with Benihana
Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded on September 23, 2024
Dear Tim, thank you for taking the time to share your experience with us. We're very sorry you experienced a long wait and we appreciate your patience. We understand how valuable your time is. We would appreciate another chance to earn your trust, please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website.
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J
Jennifer
Tampa
1 review
5.0
1 review
Dined on September 14, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
We had a great time. Our server was great. Our Chef, Maya was amazing. She talked with all of us, and told jokes with the kids. She made the whole night.
Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded on September 16, 2024
Hi Jennifer! Thank you so much for your kind words! We're thrilled to hear that you had a great time at Benihana - Orlando - Hilton Orlando Lake Buena Vista. It's wonderful to know that our team made your night enjoyable and memorable. We're also glad that you enjoyed our Chef's jokes and interaction with everyone. We look forward to welcoming you back soon. Best Regards, The Management Team
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A
Andrea
Columbus
1 review
1.0
1 review
Dined on September 13, 2024
1. Overall 1
2. Food 3
3. Service 1
4. Ambience 3
We had a 7:30 reservation and did not get sat until 8pm. There were continued delays as the restaurant wanted to wait until there were more people to seat at the table which was frustrating because we already had another party at the table so it wasn’t like it was just the two of us in our party and it was so far past our reservation time. We did not even get waters on the table until 8:30. Our server definitely rang in everyone’s order incorrectly as the hibachi chef had to keep asking questions to the table because the ticket was not correct. The hibachi chef did not get sent to our table until well after 9pm. We did not get to leave until 10:30 and we basically immediately asked for to-go boxes to instead eat in our room because we were so tired. I also had to ask multiple times for the white rice I ordered after the chef was already finished. The food was good and the chef was talented and nice but it was not worth the terrible service otherwise. I would not recommend this location.
Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded on September 24, 2024
Thanks for visiting us, Andrea! We are truly sorry to hear about your experience at Benihana - Orlando - Hilton Orlando Lake Buena Vista. It's clear from your review that we did not meet your expectations, and for that, we sincerely apologize. We aim to provide prompt and efficient service to all our guests, and it's clear we fell short during your visit. We're glad to hear you enjoyed the food and found our team to be nice, but we understand that the service did not meet your expectations. We appreciate your feedback and will use it to improve our service. We hope you'll consider giving us another chance to provide the quality experience you should have enjoyed. Best regards, Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL Management Team
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FAQs

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL does offer delivery in partnership with Postmates.

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL is rated 3.6 stars by 2980 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

Oct 9, 2024

7:00 PM

Booked 38 times today

Order delivery or takeout

Google Map for Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL

1751 Hotel Plaza Blvd, Orlando, FL 32830

Dining areas

Additional information

Cross street
Buena Vista Drive
Neighborhood
Lake Buena Vista
Hours of operation
Mon–Wed, Sun 2:00 pm–10:00 pm Thu–Sat 2:00 pm–11:00 pm
Price
$30 and under
Cuisines
Japanese
Dining style
Casual Dining
Dress code
Smart Casual
Parking details
<H1><B> FREE VALET AND SELF PARKING</B></H1> (see host for details)<br />Located inside the Hilton in the Walt Disney World Resort. Complimentary valet and 3 hour parking validation in the lot.
Payment options
AMEX, Discover, JCB, Mastercard, Visa
Entertainment
Watch as your personal chef performs the ancient art of Teppanyaki. Listen as razor-sharp blades slice and dice through mouth-watering steak and tender chicken. Take in the aroma as savory vegetables, shrimp and lobster sizzle before your eyes.
Additional
Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Vegan, Wine

Website
https://www.benihana.com/
Phone number
(407) 827-4865
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL

Make a reservation

Order delivery or takeout

Dining areas

Additional information

Menu

What 2,980 people are saying

Overall ratings and reviews

FAQs

Does Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL offer delivery through OpenTable or takeout?

How is Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL restaurant rated?

Is Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL currently accepting reservations?

Make a reservation

Order delivery or takeout

Dining areas

Additional information