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Sunday, June 17, 2018
Disappointed with the food and experience for the 2nd time in a row. Although we had a free birthday meal, there were 5 others in our party and the food just doesn't measure up to the price. There are better choices close by so I think I'll skip the freebie next year.
Our cook was super nice , restaurant was clean there was a lot of kids that day so noise was a lot of crying from kids or them spilling stuff I even got a straw thrown at me from one of the kids at our table, food was so so it was under seasoned my steak had no flavor, my chicken rice had no flavor I got the trio my chicken was good. I just think going forward I will note on my reservations experienced cooks perf please so that way I get the whole experience our bill was about 130.00 for myself and my husband so it just would have been nice for our food to be great since we paid that amount.
Manager was a jerk, we had a problem and she didn’t do anything to fix it, she was very helpless
We were celebrating my wife’s birthday. Food and service was nice too but the noise was very loud. Too loud. Couldn’t hear each other talk. Turned a nice evening into a just okay night.
The service was extremely slow.
Fantastic food and entertainment from the chef. Attentive server as well.
it was very good our chef was very entertaining and he was very tentive to the kids at our table. The only problem was I asked my food a certain way and it didn’t get made that way. Other than that my family had fun!!
The ambience was perfect. Crowed because of Mother's Day. Food was as always pure perfection
Had 5:30 reservations, got seated at 6 p.m. due to Host making a mistake that we were already seated. The area we were seated at was not very clean, grill still had left over food on it from previous guests. Chef at our table was using a dirty towel over and over again to clean the grill, his apron was dirty, hat on crooked, dirty nails, no Chef Coat. Wondered if they brought out a prep cook to be a Grill cook that night. He had a good personality, but lacked cleanliness.
Chef couldn't cook very well. I ordered a filet, medium well. He burned my filet, asked someone to bring him another one but they brought a different cut, and he proceeded to over cook that one. Manager had a chef in back make my filet and when I finally got it, it was delicious. I guess 3rd times the charm. Chef also cooked the mushrooms first, but the zucchini and onions last for some reason. My wife ordered extra mushrooms, didn't get them. My kids both ordered kids meals which come with corn, he didnt even have corn with him. Had to ask someone to bring it. Cooked it last as well. Numerous other small things that bothered me that I would have put up with if the major things didn't occur. Manager did give us a discount off our bill. Worst experience ever at a Benihana but we will go back. We go every 6-8 weeks and with this one exception it's always fantastic.
We took my mom for mothers day and she said it was her best mothers day yet and for that I thank you...
My daughter and I had such a great dinner! Our chef Masa was amazing!
My son has 16 he was wonderful with the chef , he was very funny.
Did not keep up the reservation time. Everyone looked in a hurry including the chef. Would like more hospitality and professionalism from the reception staff.
Food was great but Cook was not very interactive or energetic on this visit
Benihana never disappoints! Food, service and presentation are always excellent!
Our chef Jimmy was not as great as other times but he was good.
Our server was missing a lot maybe to many tables. We waited a long time for our drinks and I was going to ask for an appetizer but change my mind because it wasn't full but the service was taking to long and We were asking other servers for refills.
On the Benihana trio the shrimp wasn't clean properly and it was overcooked, same as the chicken but the seasoning was ok.
It was a 17th birthday celebration not as special as we know it can be.
But overall good experience not great.
It was very loud. The smoke kept getting in to my eyes and my food was okay.
I love their Blue Ocean Punch Bowl. I would also recommend their Filet Mignon.
It was very nice. I loved our chef. Just wish it was abit more intimate.
As always the food was terrific and we had a great time. The only negative thing I can say is that it takes long to be seated. We arrive 15 minutes before our reservation time and all of our party was there when we checked in. We did arrive early so that we would be seated at our reservation time. Yet we were not seated until 15 to 20 minutes after the time of our reservation and other groups were seated before us that actually had a later reservation. When we asked the hostess what the reason for the delay was she didn’t even seem to remember our name yet we have been standing in front of her since we check in . There were four hostesses at the front desk yet none of them seem to be knowing what they were doing they were running around and just rambling. Much better organization needs to happen at the front desk and seating people closer to their reservation time is a must.
Our experience was fantastic! In fact, better than expected. All of our servers were great and our chef was marvelous.
We had a great time for my Sons birthday. Our chef Cody was Awesome
Benihana has some of the best menu items. They are awesome.
First time making a reservation, I will do this each time from now on. We were sat immediately. In the past I would wait 1 hour to be seated. This was a great experience.
The food is always good at Benihana. The enjoyment is in watching the chefs prepare the food on a grill; and often showing off skills and personalities.
We come here quite often and this time was just not as great. Usually we have a server that forgets things. This time our server was great but our chef spoke so low no one at the table could hear him. Also a negative was he left the fat on all the meat for everyone at our table. Everyone had to pick through it. Usually I crave my left overs when I get home or the next day but honestly the food was worse I’ve had at Benihana’s. And I love it here. It was just not a that great this time.
Super ran down ...
Great place to eat and conversant with family and friends
I loved every bit of it!
The server and chef were amazing. Their energy and vibe was exactly what i expected! See you guys again this weekend!
Food was great
The server was awesome, she was warm funny and engaging. The cook was not so enthusiastic and skipped many opportunities to engage with the table. He missed a few plates with items (kids corn, mushrooms and shrimp). No one complained but this was a rookie move.
I went to have lunch for my birthday and the staff made it real enjoyable and were very accommodating.
It was fun experience and amazing food.
The food and environment were great as always. We always have a good time at Benihana's and the staff is amazing.
Great service !
Food was excellent minus the steak was a little too salty. Was probably the particular cook as last time with different cook food was perfect! Delicious lobster tails.
Our chef was good, waitress was still new and kind of nervous but over all it was good