Benihana - Ontario, CA

Reseñas de Benihana - Ontario, CA de comensales del restaurante. Basadas en valoraciones recientes.

1. k

   kim

   Los Ángeles4 reseñas

   4.0

   Comieron en 3 de abril de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   It was one of our better times eating at Benihana . Usually it takes so long to eat but we did eat at bar so that helped .
   

   Benihana - Ontario, CASe respondió el 18 de abril de 2025

   Hi Kim, Thank you for your feedback. We're glad to hear that you had a better experience than usual at our restaurant. We appreciate your patience and are glad we could help make it more quickly. We hope to see you again soon. Best, The Management Team
   

   ¿Te fue útil?

2. J

   Jocelyn

   Los Ángeles1 reseña

   1.0

   Comieron en 3 de abril de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 3

   We were disappointed with the service and quality of food . For the price of what they charge it did not match the service and quality of the food . We did not receive everything we pay for . We didn't get all the vegetables , we were rush to finish out food , our order was placed wrong , we were charge for an extra rice we didn't get . We won't be coming back .
   

   Benihana - Ontario, CASe respondió el 5 de abril de 2025

   Thanks for the review, Jocelyn. We're truly sorry to hear about your disappointing experience at Benihana - Ontario, CA. It's clear that we fell short in meeting your expectations, especially in terms of the quality of food and service. We understand your concerns about the issues you encountered and we sincerely apologize for the inconvenience caused. Your feedback is crucial for us to improve and we assure you that we will address these issues. We hope you would give us another chance to provide you with the dining experience you deserve.
   

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3. K

   Kimberly

   Los Ángeles15 reseñas

   5.0

   Comieron en 2 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Daphne was great. Quick and friendly. Just wish it was a little less expensive.
   

   Benihana - Ontario, CASe respondió el 5 de abril de 2025

   Thanks for visiting us, Kimberly! We're thrilled to hear that you had a great experience with Daphne at Benihana - Ontario, CA. We always aim to provide quick and friendly service, and your feedback is a testament to our team's hard work. We understand your concern about the pricing, and we're always working to provide the best value for our guests. We hope to see you again soon!
   

   A 1 persona le resultó útil

4. g

   gustavo

   Los Ángeles1 reseña

   5.0

   Comieron en 1 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Love coming to this place , the staff is always so nice and the food is amazing, Adil is very good chef that is very passionate about his job a d makes sure you are always satisfied
   

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   Benihana - Ontario, CASe respondió el 3 de abril de 2025

   Hey Gustavo, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your experience at Benihana - Ontario, CA. It's fantastic to know that our staff's passion and dedication to their craft added to your dining experience. We're also glad that you found our food to be amazing. We always strive to provide our guests with an exceptional dining experience and your kind words are a testament to our efforts. We look forward to serving you again soon! Best regards, The Management Team
   

   ¿Te fue útil?

5. K

   Kandice

   Unspecified1 reseña

   2.0

   Comieron en 29 de marzo de 2025

   1. Global 2
   2. Comida 1
   3. Servicio 3
   4. Ambiente 2

   I expected more quality than what I received at this location of Benihana’s 
   

   Benihana - Ontario, CASe respondió el 1 de abril de 2025

   Thanks for visiting us, Kandice. We're truly sorry to hear that your experience at Benihana - Ontario, CA didn't meet your expectations. We strive to provide our guests with high-quality food and service, and it's clear we fell short this time. We appreciate your feedback and will definitely take it into account as we continuously work to improve our restaurant. We hope you'll consider giving us another chance to impress you in the future. Best regards, Benihana - Ontario, CA Management Team
   

   ¿Te fue útil?

6. J

   Joseph VIP

   Los Ángeles2 reseñas

   5.0

   Comieron en 28 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Another great experience and dinner. Will always come here and the price is super cheap for amazing food.
   

   Benihana - Ontario, CASe respondió el 30 de marzo de 2025

   Hey Joseph, thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you had another great experience dining with us and that you enjoyed the food. We always aim to provide our guests with an amazing dining experience at a great value, and we're delighted that we met your expectations. Looking forward to serving you again soon! Best, The Management Team at Benihana - Ontario, CA
   

   ¿Te fue útil?

7. T

   Thomas

   Palm Springs5 reseñas

   4.0

   Comieron en 28 de marzo de 2025

   1. Global 4
   2. Comida 3
   3. Servicio 4
   4. Ambiente 5

   Very good service, high quality food, but dont get the steak and lobster, the tail was very small, just a couple of bites, not worth the cost.
   

   Benihana - Ontario, CASe respondió el 30 de marzo de 2025

   Thanks for visiting us, Thomas! We're thrilled to hear that you enjoyed our service and high-quality food at Benihana - Ontario, CA. We regret that the steak and lobster didn't meet your expectations. We assure you that we take our customer feedback seriously and will review your comments with our culinary team. We hope to have the opportunity to serve you again soon with a perfect steak and lobster experience.
   

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8. L

   Linda

   Los Ángeles2 reseñas

   4.0

   Comieron en 27 de marzo de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 1
   4. Ambiente 4

   We had good food, bad service. Waitress wasn't attentive, soup was lukewarm, chef Diego was cooking in a hurry, we weren't asked if it was anyone's celebration, which it was my partners birthday. My partner asked for spicy fried rice, Diego did not make it, when asked, he simply handed a container of sirachi. Then my partner requested another alcoholic beverage and was denied by waitress stating he had too much. Was brought a glass of water. We will never go back.
   

   Benihana - Ontario, CASe respondió el 30 de marzo de 2025

   Thanks for the review, Linda. We're sorry to hear about your recent experience at Benihana - Ontario, CA. It's disappointing to know that the service and food didn't meet your expectations. We take your comments seriously and will address them with our team to ensure better service in the future. We hope you'll consider giving us another chance to provide a better dining experience. Best regards, Benihana - Ontario, CA Management Team
   

   ¿Te fue útil?

9. C

   Catherine

   Costa central5 reseñas

   4.0

   Comieron en 26 de marzo de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   It was very good, love the food The cook was a little fast at his show but I’ve seen it enough that it didn’t bother me but for people that haven’t it wouldn’t have been a good show for them
   

   Benihana - Ontario, CASe respondió el 27 de marzo de 2025

   Thanks for the review, Catherine! We're thrilled to hear that you enjoyed our food and service at Benihana - Ontario, CA. We're always looking to improve and your feedback is valuable to us. We apologize if the pace of the cook's show didn't meet your expectations. We hope you'll give us another chance to impress you. We look forward to serving you again soon!
   

   ¿Te fue útil?

10. M

    Mario

    Los Ángeles2 reseñas

    5.0

    Comieron en 26 de marzo de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Treated very good and the food was an amazing, we always come back for our birthdays and special occasions.
    

    Benihana - Ontario, CASe respondió el 27 de marzo de 2025

    Hello Mario, We're thrilled to hear that you always choose Benihana - Ontario, CA for your special occasions and your birthday celebrations! It's wonderful to know that our food and service met your expectations. We appreciate your kind words and look forward to serving you again soon. Best regards, Benihana - Ontario, CA Management Team
    

    ¿Te fue útil?