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Benihana - Ontario, CA, Ontario, CA

Benihana - Ontario, CA

4.3
4.3
4140 Reviews
$30 and under
Japanese

Welcome to Benihana and a dining experience unlike any other! If you are a Chef's Tale member celebrating a birthday, please remember that you MUST print your birthday certificate prior to celebrating at Benihana. Enjoy a crafted meal from one of our chefs or sushi prepared by a talented sushi chef and indulge in a specialty cocktail. The restaurant was designed to mimic the azekura-style, reminiscent of a Japanese country storehouse. An 18% service charge is added to all guest checks for parties of eight or more. This service charge will be paid directly to the employees who provided service to you.

All reservations must be confirmed by the day of your reservation. Please reply to the reminder text or call the restaurant to confirm at 909-483-0937

Arigato! We'll see you soon!

Make a reservation

2 people

May 2022
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7:00 PM


Booked 99 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Japanese, Sushi, Steakhouse

  • Hours of operation

    Sat 11:00 am–11:00 pm Sun 11:00 am–10:00 pm Open Mon–Fri 11:00 am–3:00 pm Dinner Mon–Thu 3:00 pm–10:00 pm Fri 3:00 pm–11:00 pm Happy Hour Mon–Thu 4:00 pm–7:00 pm

  • Phone number

    (909) 483-0937

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Dress code

    Smart Casual

  • Neighborhood

    Ontario

  • Cross street

    Between Haven and Milliken

  • Parking details

    Public Lot

  • Additional

    Bar/Lounge, Beer, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Takeout, Vegan, Wheelchair Access, Wine

Menu

View menu on restaurant's website

What 4,140 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.5Food
  • 4.2Service
  • 4.3Ambience
  • 4.1Value

NoiseModerate

Loved For

  • Inland Empire

    Kid Friendly

  • Inland Empire

    Good for Groups

  • Inland Empire

    Most Booked

Sort by

Filters

  1. A

    Armani

    1 review

    1.0

    1 review

    Dined 1 day ago

    overall1food1service1ambience1

    Terrible service- waited for an hour to be seated even though we had reservations. Waited another 1 1/2 for the food. Extremely overpriced. Cook was moody and was mad we pointed out there was a fly on the grill. He didn’t attempt to communicate with us after that. The food was over seasoned, not cooked but burnt at the same time. Will never again go back to that place.

  2. OT

    OpenTable Diner

    Las Vegas

    1 review

    2.0

    1 review

    Dined 1 day ago

    overall2food4service1ambience2

    Made reservations for 3:30 didn’t get seated till 4:00pm didn’t get chance to order till 4:30 food was made by 5:30. I understand they were short staffed other than that food was good.

  3. KA

    KARENV

    Los Angeles

    6 reviews

    5.0

    6 reviews

    Dined 1 day ago

    overall5food5service5ambience5

    Graduation

  4. CV

    ChristinaV

    1 review

    1.0

    1 review

    Dined 2 days ago

    overall1food1service1ambience1

    Everything was Horrible disservice horrible the cook was horrible and the whole restaurant in West dirty

    Benihana - Ontario, CAResponded today

    Dear ChristinaV On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

  5. KM

    KimM

    Columbus

    1 review

    4.0

    1 review

    Dined 2 days ago

    overall4food5service5ambience1

    Always delicious, small portions, very dirty and aged.

  6. LA

    LeticiaA

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    overall5food5service5ambience4

    Joseph our cook was exceptional and Lily our server was very attentive.

    Benihana - Ontario, CAResponded today

    Dear LeticiaA Your feedback is appreciated. We will be sure to share your kind words with the team.

  7. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined 2 days ago

    overall3food4service2ambience4

    The food was good as expected except the sauces have changed a bit. We had an issue upon arrival about getting seated and I asked several times over an hour to speak to the manager but the manager never came. An hour after our reservation time we got seated. Still no manager appeared. Everyone else that was coming in would get seated within 10-15 min without reservations. We only had 4 people.

  8. AC

    AlissaC

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5

    Food was honestly great, server could have been more attention kept having to look for her

    Benihana - Ontario, CAResponded 1 day ago

    Dear AlissaC Thank you for your feedback! Come back soon!

  9. OT

    OpenTable Diner

    Los Angeles

    7 reviews

    3.0

    7 reviews

    Dined 4 days ago

    overall3food4service2ambience3

    We were here for my Daughter college graduation. Tried to make reservations for 11 online was prompted to call the restaurant. So I made a reservation for 10 and called the restaurant.Person answering the phone said they couldn’t accommodate my larger party by adding another table because they were completely booked . They were rude. My reservations was for 10:30 . So I hung up and booked a table for 2 . The day of the reservation they called to confirm and then mentioned there is a 18% gratuity + a service charge automatically included on the bill. When we got to the restaurant I tried to see if our party of two could be seated next to us but that apparently is level 5 request violation at thus Benihana and was told no way . As the restaurant was booked. It turned out our party of 2 got stuck in traffic and couldn’t make it so we ended up sitting at the original table for 10. But the interesting thing is the restaurant was half empty! The server was great , the teppan chef was also great . I just feel like the management at the restaurant might be another story.

    Benihana - Ontario, CAResponded 1 day ago

    Dear Guest On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

  10. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined 4 days ago

    overall3food3service4ambience3

    We had a 6:45 pm reservation and we didn’t get seated until 7:30. The chef seemed rushed while cooking but the food was still good.

    Benihana - Ontario, CAResponded 1 day ago

    Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

  11. C

    Chris

    1 review

    2.0

    1 review

    Dined 4 days ago

    overall2food4service1ambience3

    Had 6:30p reservations, didn’t sit until 7:15p. I understood the being crowded on a Friday night during graduation season, however the excuses were not valid, 2 managers present not leading from the front and helping their staff expedite bussing and service. Multiple staff sitting around. When asked about reservation times, was told by one receptionist and a manager “we are slammed, it is what it is”.

    Benihana - Ontario, CAResponded 1 day ago

    Dear Chris on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

  12. RV

    RubiV

    1 review

    3.0

    1 review

    Dined 5 days ago

    overall3food1service2ambience3

    Chicken was not cooked all the way. Did not eat it!

  13. MS

    MaryS

    Los Angeles

    9 reviews

    4.0

    9 reviews

    Dined 5 days ago

    overall4food4service3ambience3

    The waiter was terrific however the chef really had an attitude and basically did what he wanted with no regard for customer wishes. My only regret is the waiter took the blunt for the chefs attitude and it was not his fault! I believe the chef was Brendon.

    Benihana - Ontario, CAResponded 2 days ago

    Dear MaryS Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

  14. GC

    GeorgeC

    Orange County

    1 review

    4.0

    1 review

    Dined 5 days ago

    overall4food3service4ambience4

    Good service

    Benihana - Ontario, CAResponded 2 days ago

    Dear GeorgeC Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

  15. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5

    Our server was very attentive and friendly the cook was fun and lively and the food was amazing! Love this place

    Benihana - Ontario, CAResponded 1 day ago

    Dear Guest We are happy you enjoyed the experience! Come back soon!

  16. BC

    BreannaC

    1 review

    1.0

    1 review

    Dined 6 days ago

    overall1food2service1ambience1

    My reservation (which i made a week in advance) was 7:30. We were seated at 8:50. Our drinks didn’t come to us until 9:10 and cook came to start our entrées at 9:40 before we even got our soup and salad. Our server was the worst! Told us multiple times that her other table came before our needs. The manager was no help when we brought our concerns to her. Our server was later caught bad mouthing us to another employee by someone in our party. We finally had to beg the manager to give us another server. We will not be coming back. This is by far the worse service experience.

    Benihana - Ontario, CAResponded 1 day ago

    Dear BreannaC On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

  17. m

    marinav

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5

    The only thing I would say is the front/ entering could be more welcoming and better smelling, but other than that.... love it.

    Benihana - Ontario, CAResponded 2 days ago

    Dear marinav We appreciate you dining with Benihana, thank you for the kind words!

  18. GM

    GaryM

    1 review

    4.0

    1 review

    Dined 6 days ago

    overall4food5service4ambience4

    Our reservation was for 6:15 for a party of 5 we all arrived together at 6:10 but I guess they needed to wait for a small group to pair us with so they could fill the table which took a while so even with a reservation we waited 45 minutes and did not get seated till 6:50 beyond that point other the food and service after getting seated was great our waitress and cook were amazing

    Benihana - Ontario, CAResponded 2 days ago

    Dear GaryM Your feedback is appreciated. We will be sure to share your kind words with the team.

  19. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined 6 days ago

    overall3food4service4ambience3

    It was just an ok experience this time.

    Benihana - Ontario, CAResponded 1 day ago

    Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

  20. OT

    OpenTable Diner

    Las Vegas

    1 review

    4.0

    1 review

    Dined 6 days ago

    overall4food5service4ambience4

    Birthday, it’s difficult when you have a Waitress go on Break. Back Waitress has little interest in your table. Sushi arrived but offered Wasabi or Soy Sauce, send delivery person back to get these items. No wasabi but a soy to share at the table. No dish for sushi dipping. Just a lack of Trained Waitresses and helpers. Michael K the cook was great. Food was Great. Happy Birthday to me!!

    Benihana - Ontario, CAResponded 2 days ago

    Dear Guest Thank you for celebrating your special occasion with the Benihana team!

  21. D

    Dave

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Everything was perfect only thing I didn’t like was that I had reservations for 7:30 but didn’t get seated until 8:15.

    Benihana - Ontario, CAResponded 5 days ago

    Dear Dave Thank you for your feedback! Come back soon!

  22. SF

    ScottF

    Orange County

    3 reviews

    5.0

    3 reviews

    Dined 7 days ago

    overall5food5service5ambience5

    Great service and our chief was amazing. We did wait long for our table since we had made reservations

    Benihana - Ontario, CAResponded 5 days ago

    Dear ScottF We are happy to hear that you enjoyed the dining experience!

  23. OT

    OpenTable Diner

    Fort Lauderdale

    4 reviews

    vip
    3.0

    4 reviews

    Dined on May 16, 2022

    overall3food3service3ambience4

    Excessive wait time to be seated in spite of reservation. Almost an hour before food began to be cooked. Appetizer was not prepared well. Seems there may have been staffing gaps or general disorganization within the restaurant

    Benihana - Ontario, CAResponded 7 days ago

    Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

  24. SK

    SeanK

    Los Angeles

    1 review

    5.0

    1 review

    Dined on May 16, 2022

    overall5food5service5ambience5

    GREAT COOK AND GREAT SERVER. LOVE THIS PLACE WILL BE BACK SOON.

    Benihana - Ontario, CAResponded on May 17, 2022

    Dear SeanK Your feedback is appreciated. We will be sure to share your kind words with the team.

  25. CF

    CynthiaF

    1 review

    5.0

    1 review

    Dined on May 15, 2022

    overall5food5service5ambience5

    Great service our waitress and chef. We had a great time

    Benihana - Ontario, CAResponded on May 17, 2022

    Dear CynthiaF Your feedback is appreciated. We will be sure to share your kind words with the team.

  26. AJ

    AngelaJ

    1 review

    5.0

    1 review

    Dined on May 15, 2022

    overall5food5service5ambience5

    Food was amazing and service was fast and friendly.

    Benihana - Ontario, CAResponded on May 17, 2022

    Dear AngelaJ Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

  27. AA

    AAJ1

    1 review

    2.0

    1 review

    Dined on May 15, 2022

    overall2food3service2ambience3

    Food quality not as good as usual. They forgot to bring the steamed rice that was ordered even after we reminded them. Another gentleman at our table was celebrating his birthday with his children and we had to remind them several times and they showed up after the meals were paid for and half the table had left to sing and only 2 people at that. Expected better service.

    Benihana - Ontario, CAResponded 5 days ago

    Dear AAJ1 Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

  28. DO

    DeOntraS

    Los Angeles

    1 review

    5.0

    1 review

    Dined on May 15, 2022

    overall5food5service5ambience5

    Went to celebrate my birthday and had a wonderful time. The place wasn’t packed which was very odd for a Saturday night. None the less I had a great time and the chef Joseph made the night extremely entertaining with conversations throughout the cooking of our food. I will definitely be back in the near future.

    Benihana - Ontario, CAResponded on May 17, 2022

    Dear DeOntraS Thank you for celebrating your special occasion with the Benihana team!

  29. ER

    EddieR

    Orange County

    2 reviews

    5.0

    2 reviews

    Dined on May 15, 2022

    overall5food5service4ambience5

    Service was excellent from the first waiter. He was really nice and attentive. They switched out, and the next waitress was not so good. No service at all from her, and not real friendly. The chef was excellent. He was real fun and entertaining. Really enjoyed his food and excellent service. Will definitely be back again.

    Benihana - Ontario, CAResponded on May 16, 2022

    Dear EddieR We appreciate you dining with Benihana, thank you for the kind words!

  30. L

    Leslie

    1 review

    4.0

    1 review

    Dined on May 14, 2022

    overall4food4service4ambience4

    Service was very, very good! Food was good as always. Our chef was very good and very engaging. We always enjoy coming here to eat.

    Benihana - Ontario, CAResponded on May 17, 2022

    Dear Leslie We are happy you enjoyed the experience! Come back soon!

  31. NO

    NicolasO

    1 review

    2.0

    1 review

    Dined on May 14, 2022

    overall2food2service4ambience2

    It was alright but by the time I got the food it was cold.

    Benihana - Ontario, CAResponded on May 17, 2022

    Dear NicolasO We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

  32. CH

    CandyceH

    1 review

    5.0

    1 review

    Dined on May 14, 2022

    overall5food5service5ambience5

    I want to thank you for sharing a very special moment in my family’s life. We were able to have a gender reveal and amount of love my baby girl received from the staff and guest was exhilarating. Thank you again Benihana for wonderful food and experience.

    Benihana - Ontario, CAResponded on May 17, 2022

    Dear CandyceH We are happy to hear that you enjoyed the dining experience!

  33. WA

    WendyA

    1 review

    5.0

    1 review

    Dined on May 14, 2022

    overall5food5service5ambience5

    Celebrated my son's 12 bday, he was beyong happy, our 1st time here. Thank you Benihana for making his day special.

    Benihana - Ontario, CAResponded on May 16, 2022

    Dear WendyA Thank you for celebrating your special occasion with the Benihana team!

  34. OT

    OpenTable Diner

    Hawaii

    2 reviews

    5.0

    2 reviews

    Dined on May 13, 2022

    overall5food5service4ambience4

    Was amazing food and service!

    Benihana - Ontario, CAResponded on May 16, 2022

    Dear Guest We appreciate you dining with Benihana, thank you for the kind words!

  35. DN

    DeNomolos

    Los Angeles

    1 review

    5.0

    1 review

    Dined on May 13, 2022

    overall5food5service5ambience5

    Benihana Ontario is our "go to" place for birthdays. Chef was new but very personable and talented. Happy with our experience.

    Benihana - Ontario, CAResponded on May 16, 2022

    Dear DeNomolos Thank you for celebrating your special occasion with the Benihana team!

  36. KW

    KimW

    Los Angeles

    1 review

    4.0

    1 review

    Dined on May 13, 2022

    overall4food4service5ambience4

    Justin our chef was very good and entertaining, the wait staff outstanding, enjoyable evening.

    Benihana - Ontario, CAResponded on May 16, 2022

    Dear KimW We appreciate you dining with Benihana, thank you for the kind words!

  37. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 12, 2022

    overall5food5service5ambience5

    Wonderful and clean place nice people and excellent food.

    Benihana - Ontario, CAResponded 1 day ago

    Dear Guest Your feedback is appreciated. We will be sure to share your kind words with the team.

  38. TW

    TiaW

    Orange County

    1 review

    4.0

    1 review

    Dined on May 12, 2022

    overall4food5service4ambience4

    My Birthday Food was good Cook could of had a little more personality

    Benihana - Ontario, CAResponded on May 16, 2022

    Dear TiaW Thank you for celebrating your special occasion with the Benihana team!

  39. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on May 12, 2022

    overall5food4service5ambience5

    Mother’s Day.

    Benihana - Ontario, CAResponded on May 16, 2022

    Dear Guest Thank you for allowing us to be a part of the special occasion!

  40. MA

    MalisaA

    Los Angeles

    5 reviews

    5.0

    5 reviews

    Dined on May 12, 2022

    overall5food5service5ambience5

    Always amazing!!!

    Benihana - Ontario, CAResponded on May 16, 2022

    Dear MalisaA Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Benihana - Ontario, CA using the Order Online button. Benihana - Ontario, CA also offers delivery in partnership with Postmates and Uber Eats. Benihana - Ontario, CA also offers takeout which you can order by calling the restaurant at (909) 483-0937.

Benihana - Ontario, CA is rated 4.3 stars by 4140 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

May 2022
Sun
Mon
Tue
Wed
Thu
Fri
Sat
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7:00 PM


Booked 99 times today
Google Map for Benihana - Ontario, CA

3760 E Inland Empire Blvd Ontario, CA 91764

Additional information

  • Cross street

    Between Haven and Milliken

  • Neighborhood

    Ontario

  • Hours of operation

    Sat 11:00 am–11:00 pm Sun 11:00 am–10:00 pm Open Mon–Fri 11:00 am–3:00 pm Dinner Mon–Thu 3:00 pm–10:00 pm Fri 3:00 pm–11:00 pm Happy Hour Mon–Thu 4:00 pm–7:00 pm

  • Cuisines

    Japanese, Sushi, Steakhouse

  • Dining style

    Casual Dining

  • Dress code

    Smart Casual

  • Parking details

    Public Lot

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Takeout, Vegan, Wheelchair Access, Wine

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