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Benihana - Ontario, CA, Ontario, CA

Benihana - Ontario, CA

4.2
4.2
4330 Reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! If you are a Chef's Tale member celebrating a birthday, please remember that you MUST print your birthday certificate prior to celebrating at Benihana. Enjoy a crafted meal from one of our chefs or sushi prepared by a talented sushi chef and indulge in a specialty cocktail. The restaurant was designed to mimic the azekura-style, reminiscent of a Japanese country storehouse. An 18% service charge is added to all guest checks for parties of eight or more. This service charge will be paid directly to the employees who provided service to you.

All reservations must be confirmed by the day of your reservation. Please reply to the reminder text or call the restaurant to confirm at 909-483-0937

Arigato! We'll see you soon!

Make a reservation

2 people

7:00 PM


Booked 104 times today

Order delivery or takeout

Options

  • Order online
  • Logo image for Postmates
  • Logo image for Uber Eats

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Japanese, Sushi, Steakhouse

  • Hours of operation

    Sat 11:00 am–11:00 pm Sun 11:00 am–10:00 pm Open Mon–Fri 11:00 am–3:00 pm Dinner Mon–Thu 3:00 pm–10:00 pm Fri 3:00 pm–11:00 pm Happy Hour Mon–Thu 4:00 pm–7:00 pm

  • Phone number

    (909) 483-0937

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Dress code

    Smart Casual

  • Neighborhood

    Ontario

  • Cross street

    Between Haven and Milliken

  • Parking details

    Public Lot

  • Additional

    Bar/Lounge, Beer, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wheelchair Access, Wine

What 4,330 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.4Food
  • 4.1Service
  • 4.2Ambience
  • 4Value

NoiseModerate

Loved For

  • Inland Empire

    Special Occasion

  • Inland Empire

    Most Booked

Sort by

Filters

  1. HB

    HoneyanneB

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined today

    overall5food5service5ambience5
    Great food & environment. Had a little bit of wait even with reservation due to a big party but that was no issue still under 20 mins! Great food!!
  2. B

    Birthdayparty1

    Los Angeles

    4 reviews

    5.0

    4 reviews

    Dined 1 day ago

    overall5food5service5ambience5
    My husband’s Birthday As usual, Benihana is one of our favorite go-to restaurant for dinner.
  3. OT

    OpenTable Diner

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined 1 day ago

    overall5food5service5ambience5
    We had fun we laughed we had our drinks we had a great time thank you
  4. SJ

    SweetJP

    Las Vegas

    4 reviews

    3.0

    4 reviews

    Dined 1 day ago

    overall3food3service2ambience4
    Had a reservation still had to wait about 20 minutes overall takes about 3 hours in and out and this was on a Monday! Food is mediocre , it’s more about the ambiance and entertainment of the staff. We had the Oceans Treasure, scallops were undercooked not happy about that and some steak which was very good. Recommend for a special occasion otherwise there’s better places to spend your money comparable to this. Flemings would be one for the steak and market broiler and Panda Inn have delicious scallops and they’re all around this same area!
  5. RO

    ROBERTH

    Los Angeles

    1 review

    4.0

    1 review

    Dined 1 day ago

    overall4food4service5ambience5
    The food wasn’t as good as other times. It was still decent . The food lacked flavor this time. It’s not really worth the money you spend.
  6. ML

    MyraL

    San Francisco

    9 reviews

    5.0

    9 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    I have been to multiple Benihana locations. This location has the best food I have ever had. The service was fabulous. I have to drive 1.25 hours to reach this location and will certainly do again.
  7. MG

    MirnaG

    1 review

    1.0

    1 review

    Dined 2 days ago

    overall1food4service2ambience3
    We got a reservation at 7:45 and got the cook 2 hours later
  8. J

    Jasmin

    Los Angeles

    1 review

    1.0

    1 review

    Dined 2 days ago

    overall1food2service1ambience2
    I’ve been to many different Benihana and never once have I experienced something like this before. I made a reservation at 7:15 and did not get sat until 8. Once we were sat we did not get served until 9 and our chef did not come until 9:30. Ask for the manager and she said oh you cook will be out any second at 9. And did not come out till 9:30. The cook was telling us that the manager were not helping them and just standing there calling them lazy.
  9. LH

    LinaH

    1 review

    1.0

    1 review

    Dined 2 days ago

    overall1food2service1ambience1
    we waited for more than 90 minutes from the time they brought drinks till the chef shows up, they didn't communicate upfront that they were short on chefs, otherwise we could have done different arrangement for my kids and pets. our reservation was at 7 pm, they seated up at 7:10, but we finished food at 10:17. poor management from the manager and waitresses.
  10. LB

    LadyBarbie

    Omaha

    5 reviews

    1.0

    5 reviews

    Dined 3 days ago

    overall1food2service1ambience2
    Had a reservation for 12 noon. A chef was out sick so they called in a new one. Weren’t seated until 1:30! Good wasn’t that great as everything waschen rushed. Well done steak was medium rare, etc. I am very understanding with low staff, but when no where in the span of the insane wait……..did a manager come and apologize during or after……..huge customer service faux pas! Also the Restaurant was filthy. Bathrooms, left over food on grills, etc. HUGE disappointment for the $$$$$
  11. m

    mother6

    Orange County

    5 reviews

    vip
    1.0

    5 reviews

    Dined 3 days ago

    overall1food1service2ambience1
    Waited 20 minutes at front desk but no one helped us. Finally manager came around and we were seated. High chair was requested but never brought to us. Service was very slow.. . Almost 15 minutes before anyone approached table. Long wait for drinks and salad and soups were served together making table very crowded. Shrimp appetizer was about 1 inch in length and served only 3. Zucchini was soaked in oil when placed on plate only 3 small pieces. Salad and soup were good but main entree was being served. Wrong entree plated and cook didn’t care. One of the meals wasn’t even right order. Fried rice lacked flavor and hibachi chicken served with “glob” of butter. Waited almost 45 minutes for “birthday song” that never happened and the 1yr old was done. We were there almost 2 hours with reservations and won’t be going back. In retrospect, we were there 2 weeks earlier for grandkids bday and food, service and entertainment was wonderful. It’s a shame they lack consistency for the price charged.
  12. AH

    AlexH

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5
    Awesome as always. Thank you Benihana! ❤️ would definitely come back
  13. OT

    OpenTable Diner

    Orange County

    1 review

    1.0

    1 review

    Dined 4 days ago

    overall1food1service1ambience1
    Horrible server, asked manager for utensils and did not receive them until it was time to pay the check. Chef did not know what he was doing. Things on the menu have changed.
  14. OT

    OpenTable Diner

    Pittsburgh

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5
    Server and cook were excellent
  15. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    1.0

    2 reviews

    Dined 4 days ago

    overall1food5service1ambience2
    Very uncomfortable from the start, once we got there it was two other families outside waiting to be seated without a security in site, once they went in and it was me and my family armed security appeared, once being seated the server came and took our order, messed the order up completely but we didn’t know until the cook came out and started cooking, my two children got two full meals (7&10yr olds)while they gave me, the birthday girl and my complete party of adults only fried rice! After everything were serviced we were wondering where was the reason of our food and the cook simply told us he only prepared what the server put in which was understandable, the server never came to check on us never came to try and correct anything, once speaking with the manager which absolutely took care of us went and spoke to her and all you saw was attitude in her body language and eye rolling , to make matters worse this was a celebration for my 13 teen year olds birthday, and we had two baby’s with us (1yr old) got there at 8 didn’t leave until 11pm with sleepy crying babies and still hungry, server never came to sing happy birthday or anything so I spoke to the manager once again, when she finally came her energy was so not like the rest of the servers energy while singing happy birthday .. once the manager corrected our order and had them make it in the back we still waiting for our server and she never came to see if we needed water nor boxes .. manager apologized and gave us 30% off our bill which was nice however I’ll never give my business to that location again .. I really hope the manager transfer because he was over all great .. not sure if her name was Marie or Brenda which were both the names on my receipt.
  16. RM

    ReneM

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined 4 days ago

    overall5food5service5ambience4
    Great service for us but did see a gentleman on the same table never get his food. It was not a nice feeling to be enjoying your meal while someone else on your table is just watching. Not sure what happened.
  17. DG

    DanielG

    Los Angeles

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5
    We made a reservation at 7:15pm and arrived about 6:50pm. We did not have to wait more than 10minutes to be seated. The food was excellent, and the service was awesome. The chef put on a good show for us. overall, we are very satisfied.
  18. TS

    TomS

    San Diego

    2 reviews

    vip
    3.0

    2 reviews

    Dined 5 days ago

    overall3food2service4ambience3
    So we go to Benihana a couple to 3 times a year. It is pricey for what it is. I recommend the Newport Beach location but Ontario is only so so. I will say the last few times we have gone to any location, the Chefs have been weak. Part of the high price is for the Teppan cooking in front of you and the guys they are getting are probably one cut above a Denny's or McDonalds. Not saying anything against those dining choices as well eat at them as well and especially Denny's has some decent "cooks" that we like in the Inland Empire. As to the service the people are nice and I have to say we experienced really great service from a guy named Josh in the bar / sushi area before dining. As to our dining experience is was meh. I mean it was good but the chef was bland and had some weird jokes if you like that he was not bad but he was not good and we have had much much better over the years. You cannot train personality so its whatever. The cooking was just average. Again it is fine when your paying 10-20 an entrée, but when it double in the 30-40 range well you expect a bit more in quality of the cooking, taste, portions etc. The manager did stop buy and ask how things were which is a nice touch. I had no real complaints other than the value but I will likely go less to Benihana just because it is not the high level at used to be for the money and well I can get a great meal at Black Angus for around same or slightly less or just get breakfast for the entire family at Denny's for price of 1 Benihana entrée. We tend favor chains as you can tell as you should be able to expect a level of consistency. As I said the Newport Beach location at least the food was pretty good even while the Chef their was fairly lackluster. Honestly its hit or miss in service right now as strangely all of a sudden they cannot get people with even good attitudes let alone any skills. I mean Josh who from earlier was great in that he was just Truly and sincerely nice and seemed happy. Bon Appetite.
  19. m

    misskim80

    Los Angeles

    1 review

    2.0

    1 review

    Dined 5 days ago

    overall2food4service2ambience1
    Arrived 30 minutes early for reservation, seated at 15 min before reservation Waited 12 min for drink order After drink order waited 8 min for drinks. Waited another 5-10 min for soup another 10 for salad What usually takes 1 1/2 - 2 hrs took 3 Bathroom sooo disgusting
  20. OT

    OpenTable Diner

    Los Angeles

    1 review

    vip
    4.0

    1 review

    Dined 5 days ago

    overall4food5service2ambience4
    Our service was not good at all. It took 20 minutes for someone to finally come to our table even though the servers were standing around and helping other tables. It was the first time I had very slow service and I felt like it was only or table. We also had to walk up to the bar to get our own refills because the server was talking too long. The food was great and the chef was very nice. But the service was very poor.
  21. S

    Susy

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience4
    Great way to celebrate any occasion! Wonderful service, tasty food and yummy drinks.
  22. AM

    AsiaM

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5
    Everyone was nice and friendly. The food was great, and the staff is awesome.
  23. MO

    MikeO

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined 6 days ago

    overall5food5service5ambience5
    always great if you make reservation minimal wait time great food great value for the experience
  24. CA

    ChristianA

    1 review

    3.0

    1 review

    Dined 7 days ago

    overall3food4service3ambience4
    Even when you have a reservation your liable to wait at Benihana. We got seated not to long after our reservation time and waited a while at the table. The wait got so bad that the manager discounted the meal by 50% - which made the wait worth it. But if we didn’t complain, we probably would’ve paid full price. Not too many vegetarian options - which isn’t great for me and the ones they do have (yakisoba noodles and tofu steak) aren’t that tasty. Love the spicy fried rice though. If I find myself at Benihana again, I’ll just order 4 of those.
  25. VG

    VeroG

    Los Angeles

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5
    Food was amazing the cook was very entertaining. Our waitress was on top of it the whole time we were there.
  26. CD

    CameronD

    Los Angeles

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5
    Joseph, our chef, was very skilled, fun, amazing and professional.
  27. OT

    OpenTable Diner

    Baja California

    4 reviews

    5.0

    4 reviews

    Dined on August 9, 2022

    overall5food5service5ambience5
    I had a delicious birthday diner!
  28. AF

    AudreyF

    Los Angeles

    4 reviews

    vip
    3.0

    4 reviews

    Dined on August 8, 2022

    overall3food5service2ambience2
    Service was disappointing and slow. I arrived at 6:35p for a 6:45p reservation and confirmed my entire party was present at 6:40, yet wasnt seated until 7:05. The restrooms were disgusting and looked like they hadn’t been attended to in hours. The waitress, although nice, just couldn’t get our order right. All in all just wasn’t what I was expecting and I will not return to this location.
  29. GJ

    GJS1034

    Los Angeles

    1 review

    1.0

    1 review

    Dined on August 7, 2022

    overall1food2service3ambience1
    Reservations are hypothetical. Dirt falling fron vents. Rice was burnt, filet minion requested medium was well done, hair in the salad....1st and last time eating here. So disappointing.
  30. P

    Patricias

    Los Angeles

    1 review

    4.0

    1 review

    Dined on August 6, 2022

    overall4food5service4ambience4
    Our 5 year old and 11 year's old nephews enjoyed the entertainment
  31. ME

    MikeshayaE

    San Diego

    1 review

    5.0

    1 review

    Dined on August 6, 2022

    overall5food5service5ambience5
    The Manager Byron is really great! He came to our table to check on us, which was the first time in all the years of going to the restaurant that the manger came out and checked on us. He was kind enough to take a photo with us afterwards! Amazing individual. That's what customer service should look like!
  32. L

    Luvbeni

    Los Angeles

    9 reviews

    5.0

    9 reviews

    Dined on August 5, 2022

    overall5food5service5ambience5
    The food was delicious! Chef Masa was great with entertaining my 6 year old!
  33. c

    clrmtmem

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on August 3, 2022

    overall5food5service5ambience4
    Birthday . Chef prepared our food perfectly. Our meal Was cooked to perfection!!
  34. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    3.0

    2 reviews

    Dined on August 3, 2022

    overall3food4service3ambience3
    Reservation was for 1:15, didn’t get seated until after 1:30
  35. U

    User

    Los Angeles

    1 review

    5.0

    1 review

    Dined on August 2, 2022

    overall5food5service4ambience5
    Super great food and awesome show!
  36. KM

    KellieM

    Orange County

    2 reviews

    2.0

    2 reviews

    Dined on August 2, 2022

    overall2food3service2ambience2
    A disappointing experience. I made a reservation for my birthday weeks in advance. Showed up at our designated time and there was no table ready. Turns out there was a HUGE party ahead of us and many in their group showed up late. Their tables were held for them, so we all had to wait until everyone in their party was seated. We were finally seated about 35 minutes after our reservation time, then proceeded to sit there for over an hour before a chef came to our table because, you guessed it..... all the chefs were tied up with the large party. Also, our waitress went on break immediately after taking our drink/appetizer order so we waited quite a while for our sodas to arrive, the appetizers never did. I get that the large party was celebrating something. But we had 2 birthdays at our table and we deserved to be treated well too. Won't be returning.
  37. OT

    OpenTable Diner

    Los Angeles

    1 review

    1.0

    1 review

    Dined on August 1, 2022

    overall1food1service1ambience1
    Very rude hostess.
  38. OT

    OpenTable Diner

    Palm Springs

    3 reviews

    3.0

    3 reviews

    Dined on July 31, 2022

    overall3food4service5ambience2
    Had a 6:30 appointment did not get seated until after 7
  39. TS

    TamiS

    Orange County

    2 reviews

    1.0

    2 reviews

    Dined on July 31, 2022

    overall1food3service1ambience2
    Had a reservation, still had to wait 45 minutes AFTER our reservation time to be seated. The waitress forgot to serve our soups and salads, the chef started cooking and we got our soup after the chicken fried rice was made. Salad came after the whole meal was made. A to-go order was forgotten, and we had to wait another 20 minutes after everyone's had finished their dinner. Very disappointed!!!
  40. OT

    OpenTable Diner

    Los Angeles

    5 reviews

    3.0

    5 reviews

    Dined on July 30, 2022

    overall3food4service3ambience3
    I didn’t check Yelp prior to the visit. While at our table, I saw the pictures and read the reviews. Unfortunately, it made sense why they were rated low. There was food spilled on the floor. The waitress was really nice, however, she forgot a few side items we ordered. The noise level was really high and everything ordered had to be repeated. For the amount we paid for dinner for 4, we expected to have a nicer first experience. We likely won’t return.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Benihana - Ontario, CA using the Order Online button. Benihana - Ontario, CA also offers delivery in partnership with Postmates and Uber Eats.

Benihana - Ontario, CA is rated 4.2 stars by 4330 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 104 times today

Order delivery or takeout

Options

  • Order online
  • Logo image for Postmates
  • Logo image for Uber Eats
Google Map for Benihana - Ontario, CA

3760 E Inland Empire Blvd, Ontario, CA 91764

Additional information

  • Cross street

    Between Haven and Milliken

  • Neighborhood

    Ontario

  • Hours of operation

    Sat 11:00 am–11:00 pm Sun 11:00 am–10:00 pm Open Mon–Fri 11:00 am–3:00 pm Dinner Mon–Thu 3:00 pm–10:00 pm Fri 3:00 pm–11:00 pm Happy Hour Mon–Thu 4:00 pm–7:00 pm

  • Cuisines

    Japanese, Sushi, Steakhouse

  • Dining style

    Casual Dining

  • Dress code

    Smart Casual

  • Parking details

    Public Lot

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wheelchair Access, Wine

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