Food was good. Entertainment not so much. The Cook was not entertaining or talkative, at all, which is all part of this food experience. Lacking, to say the least.

My family had a fantastic birthday meal for 9. We were seated promptly and were treated to a great show!

This was our first time coming here and everything was great. Great customer service. Great entertainment. I had a great coupon for my birthday and a free picture. I had such a great experience.

I went to celebrate my birthday and I had a reservation so when I arrived I checked in with the hostess and took a seat. After forty minutes passed I asked the hostess what was taking so long she said "you were seated already" I asked how can I be seated if I'm here talking to you? She says they put you down as a No show for the reservation after I checked in with the hostess. So then they tried to hurry up and fit me in to a table with an opening. I'm not sure the point of a reservation if they are not going to honor your time when you show up? The cook and food was good but still under impressed over the service received.

Pretty busy place, I’d recommend reservations. I’ve been dining here for years, never tire of the food, it’s fresh and fabulous!

We had a terrible waitress. She was nice, but just over loaded. The salvation was that Richard was our cook and he was always the best.

Our first time there, Service for our drinks was very slow and getting our chief. Our reservation and by the time we left straight after dinner took three hours, the food and drinks made up for it, really good! Hopefully next time it won’t take as long.

I made a reservation for 1915, we arrived a bit early but were seated very quickly. Once seated we were taken care of immediately, the food was delicious as usual, both appetizers as well as the main course. The only negatives were during our visit, our waitress went on break and was replaced, the waitress who replaced her reached over our food several times while taking empty plates. It was also louder than I remember, I found myself having to talk quite loud to be heard by the entire group. Other than that it was a great evening out with friends.

Wow, such a blast! I frequent Benihana quite often. I must say this visit was by far the best service I have received. Our chef “Tyler” made it happen. Very good cook and takes pride in his work. The food was outstanding! I never had an empty glass while enjoying my food and ambiance. I will drive the 45 minutes, since the service at the one near my house doesn’t compare.

This is my second time going and I was not impressed. You can tell the mood of the chef was not up to standards compared to the others. Out waitress did not come back to ask if we needed anything and when SHE asked us for water refills and we said yes, she didn't come back with any. Also, 5 minutes after the Chef left the waitress rudely came back with boxes and bags to pack up our food when were weren't half way done with our dish. The food is great, but I don't think my girlfriend will want to come back.

I make reservations at least twice or three times a month for family and friends celebrating birthdays. I usually ask for the same cook Don. This time I had Cody and he was just as good as Don with a vibrant entertainment in excellent cooking skills. The Cook's entertainment and food is always exceptionally good.

Our chef Cody was great very entertaining and our waitress Autum was equally as great!! Will be requesting them both on our next visit!

Great Place to tank your significant other on a date or special occasion. Can be noisy and very very long wait. Even with a reservation expect to be waiting.

food was great, kids loved the cook and food, will recommend to all my friends

Our weitress was so attentive she made our 1st date night very special. Planning to return soon!

Thank you for making my birthday celebration was wonderful! As always, wonderful service and a GREAT chef!! We'll be back!

It was good but our server cooked to fast and forgot our sauces till we asked for them.

The food was great, the waiter was attentive to all our needs & the cook seasoned everything perfect! We had a good time😀

Great time -enjoyable evening, Manager stepped in and ensure we were seated because one of the eight guest was running late. Hostess was attempting to make us wait. Manager on duty gained my respect.

Birthday celebration for my nephew. Very fun. Lots of people there celebrating birthdays too.

Good was great. Our waitress was never around and took forever to take our order. She seemed overwhelmed

Wonderful as always!

We have been to Benihana several times for dinner. For this birthday celebration we decided to try lunch. It was hands down some of the best chicken we have had at benihana. It was tender, juicy and easy to cut. Our chef was awesome too. So even though we were there for lunch, we still had the Benihana experience with their delicious food.

It was a good night.

Family Easter Sunday dinner. Great fun and good food.

I have been there before, and I love everything about Benihanna's. It's a great place to enjoy with family and friends. Very entertaining.

Benihana is a great place to eat delicious food. Everything on the grill gets smothered in garlic butter and tastes amazing. The grill fried rice is excellent. Kids and adults have fun when you get a great chef who is friendly and energetic. The only negative ting I can say from our last visit was that it was Easter and the place was packed. The result of this was that it was VERY loud and had to almost shout to hold a conversation. Would like to see if they could find a way to tone down the overall noise level. Otherwise great dining experience.

Food was good. Cody, our chef was good and entertaining.

The food is generally good, of course depending on the chef and his personality. Our chef was very entertaining, served a delicious meal, but the service from the wait staff was disastrous. A member of my family ordered an item from the menu which was to come from the sushi bar—it never came! The manager said he was slammed with orders, but we were the first customers to arrive with reservations. Go figure. We tipped the chef — he earned it! The lack of efficiency is surprising. How long Benihana have you been serving now?? Same routine, how can it be screwed up?? The place is getting filthy too. Crayons on the ground from kids the day before, the grills look like they need attention too. One grill had missing knobs. I love Benihana and enjoy the experience but it’s losing its Japanese ambience, and the type of service Japanese culturally are VERY good at. The San Bernardino Benihana needs to get back in the groove of things. I hope this just was a one-off experience and not a systemic issue within the organization.

They should train their chef better and make sure they know when the food is done and never over cook them! It's been three times straight so you guys better pay attention to it! Nobody likes the DARK food!

Great environment, friendly staff !!

Our dinner date was a 50th birthday celebration! My wife and I really do enjoy the food quality, taste, ambiance, and service we receive at the Ontario Benihana!

I made an online reservation for 12 noon. We were seated around 12:30 pm, and our food didn't arrive until 1:20 pm due to only have 2 servers. Not acceptable.

Great experience

As usual Benihana's does not disappoint. I booked my reservation online and when I arrived at the restaurant we were seated within five minutes of arriving for our reservation. Our order was taken promptly after being seated. The chef was very very polite, very entertaining, and a was a dar good cook. The food was excellent as usual

Made revservations just to be there waiting for at least 30 mins. Sat down with overcrowded table. Chef was not very interesting. Place has gone done hill since I’ve been there last time.

Reservations help! The reservation system worked well. We showed up early, sat in the bar area, and were called early to fill a spot. It worked out great. Great food and entertaining chef!!!

Prompt service, the restaurant prepared food especially the way I requested because of a food allergy and it was delicious.
It’s been several years since I last visited this restaurant location in Ontario. I will return to it much sooner now. Everything was wonderful and thank you for the great food.

We were very pleased with service, from the him we enter w were please how well the service was. We celebrated my son birthday and they made very special for him. As well it was my daughter in law first time and she enjoyed every minute of it. The food is always so good. Cody was our chief and he did a great job. Very please customers and will return very soon.
Thank you to all the staff members.
Mrs. E. Dovalina

I came to eat on my birthday with the birthday certificate which could not be applied the day of due to my birthday landing on a Sunday, which was fine. So, I returned the following Thursday to redeem my birthday certificate, which the waitress informed me that she could not take my certificate because it was not printed, yet the waitress prior to her said He would but he left on break or for whatever reason so I was unable to use it which was the main reason I returned. Overall, the service was fine and I kept it professional but that was disappointing that everyone was not on the same page whether they would accept a printed or emailed version of the birthday certificate.