Benihana - Ontario, CA

Name: Benihana - Ontario, CA
Address: 3760 E Inland Empire Blvd, Ontario, CA, United States, 91764
Telephone: (909) 483-0937
Price range: $30 and under
Rating: 4

4.0

5337 Reviews

$30 and under

Japanese

Top Tags:

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Make a reservation

Party Size

2 people

DateTime

Dec 2, 2023

9:30 PM

Booked 90 times today

Order delivery or takeout

Additional information

Dining style
Casual Dining
Price
$30 and under
Cuisines
Japanese
Hours of operation
Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
Phone number
(909) 483-0937
Website
https://www.benihana.com/
Payment options
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Smart Casual
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Location
3760 E Inland Empire Blvd, Ontario, CA 91764
Neighborhood
Ontario
Cross street
Between Haven and Milliken
Parking details
Public Lot
Additional
Bar/Lounge, Beer, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wheelchair Access, Wine

Offers

Buy $50 in Gift Cards, get a $10 Promotional Card
Nov 1 - Dec 31, 2023
Sun - Thu - 11:00 AM - 3:00 PM, 3:00 PM - 10:00 PM,Fri - Sat - 11:00 AM - 3:00 PM, 3:00 PM - 11:00 PM
Now through December 31, purchase $50 in Gift Cards, receive a $10 Promotional Card. Purchase $200 in Gift Cards, receive $60 in Promotional Cards! Ask your server for details.

What 5,337 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0

4 based on recent ratings

4.3Food
4Service
4Ambience
3.8Value

Noise • Moderate

Loved For

Inland Empire
Kid-friendly
Inland Empire
Most Booked

5,337 Reviews

OT
OpenTable Diner
Los Angeles
2 reviews
5.0
2 reviews
Dined 1 day ago
overall5food5service3ambience3
The Chef that we had was THE BEST CHEF I’ve ever had here and I’ve had some pretty good ones. Michael K was AMAZING AND HIS FOOD WAS INCREDIBLE!!
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OT
OpenTable Diner
Los Angeles
1 review
2.0
1 review
Dined 1 day ago
overall2food2service4ambience3
The steak died of old age. Rice was Ok, if you like crunchy rice. Onion soup was really good. Shrimp alright expected better, Way over priced.
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l
luv2eat
Los Angeles
16 reviews
5.0
16 reviews
Dined 2 days ago
overall5food5service5ambience5
In our party of 4, two of us were celebrating our birthday’s and the couple next to us were celebrating their anniversary. Our server was Great 👍🏾 and our table chef Deontre was super friendly and great with the kids as well as the adults. We all had a great time. The food was AMAZING!! Thanks Benihana
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S
Sylvr1
Central Coast
2 reviews
2.0
2 reviews
Dined 3 days ago
overall2food2service1ambience4
The chef that was cooking on the tepan grill was rude. I asked for extra garlic butter on my food and my daughter’s and he said he needs it for the rest of the food. So as our food got cold, we waited patiently til he was done cooking and cleaning the grill. I asked again and he told me to ask the server for a side. Rather that just put some on our already cold food that we were patiently waiting for. The server brought us a side but the butter was not soft like the chef has on their cart. We sadly didn’t eat our food. We were celebrating my birthday and my daughter just passed and got her drivers license.
Benihana - Ontario, CAResponded 2 days ago
Hi, on behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. Please allow us a chance to make things right by reaching out to our team directly via our website: Benihana Listens
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OT
OpenTable Diner
Los Angeles
1 review
5.0
1 review
Dined 4 days ago
overall5food5service5ambience5
Food was amazing and the drinks were too. Recommend their Long Island iced tea!
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OT
OpenTable Diner
Los Angeles
1 review
5.0
1 review
Dined 5 days ago
overall5food5service5ambience5
Great food wine not so good bt I had great time get the streak & shrimp
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OT
OpenTable Diner
Orange County
1 review
5.0
1 review
Dined 5 days ago
overall5food5service5ambience5
It was my daughters birthday. She had an amazing time. Thank you!
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M
Mmmay
Los Angeles
1 review
5.0
1 review
Dined 6 days ago
overall5food4service5ambience5
Food was soo delicious but the chef didn’t like that I got a kids meal and made that known. Too much soy sauce on the rice and server didn’t really do much or check on us and forgot my birthday
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S
Sharyn
San Diego
1 review
5.0
1 review
Dined 6 days ago
overall5food5service5ambience5
Food was amazing. Great customer service. No wait time for our reservation.
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OT
OpenTable Diner
Los Angeles
1 review
5.0
1 review
Dined 7 days ago
overall5food4service5ambience4
Good food, great service! What more can you ask for?
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OT
OpenTable Diner
Los Angeles
1 review
5.0
1 review
Dined 7 days ago
overall5food5service5ambience5
Amazing experience. Everything from the host to the waitress and chef.
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TG
TheresaG
Los Angeles
2 reviews
4.0
2 reviews
Dined 7 days ago
overall4food1service4ambience2
The experience was ok…our waitress was excellent the chef was ok the food was meh. The rice was hard and kind of burnt. My steak was cooked good. Overall the experience was ok but I have had better times. Might not be back for a while
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OT
OpenTable Diner
Los Angeles
1 review
vip
1.0
1 review
Dined 7 days ago
overall1food3service1ambience1
We were seated 15 mins after our reservation (not bad). Our chef didn’t arrive until 58 mins after we were seated. Our edamame was cold and arrived 30 mins after ordering. We were charged for chicken fried rice, however the chicken consisted of splitting half of a half of chicken breast between 6 ppl. So essentially collectively we were charged $36 for chicken fried rice with about 6 ounces of chicken total. Drinks took forever. Service was soooo slow.
Benihana - Ontario, CAResponded 5 days ago
Hi, thank you for taking the time to share your experience with us. We apologize for the delays and the issues you encountered with the food and service. We appreciate your feedback and will use it to improve. Please feel free to contact us with further details regarding this experience by visiting our website Benihana Listens. We look forward to serving you again soon.
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OT
OpenTable Diner
Los Angeles
10 reviews
5.0
10 reviews
Dined on November 25, 2023
overall5food5service5ambience5
I go every year for my bday! It has become a tradition lol. I love that you get a free birthday meal as well when you sign up for their rewards. Always a good time!
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OT
OpenTable Diner
Los Angeles
1 review
4.0
1 review
Dined on November 24, 2023
overall4food5service4ambience4
Great food; great service; will make this my Thanksgiving dinner going forward
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CE
CER7
Palm Springs
3 reviews
2.0
3 reviews
Dined on November 24, 2023
overall2food3service2ambience3
Chef forgot part of the meal...2nd time in row we had issues with service of food
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AF
AlexandriaF
Los Angeles
5 reviews
vip
2.0
5 reviews
Dined on November 23, 2023
overall2food1service2ambience2
We haven't been here in years and decided to go for a birthday celebration. Chef was great but he should have asked us if we wanted extra butter like the others at the table requested. When we noticed all the extra butter it was too late and we could barely eat our food. Needless to say both of us aren't feeling great after eating there.
Benihana - Ontario, CAResponded 5 days ago
Hi Alexandria, thank you for sharing your experience with us. We apologize for any inconvenience caused during your birthday celebration. We have notified our team of this situation as we take sickness very serious. We’d love to resolve this as quickly as possible and find a solution that works for you. Please drop us a message directly by visiting our website: Benihana Listens so that someone on our team will be able to contact you. Thank you!
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KG
KarinaG
Los Angeles
1 review
3.0
1 review
Dined on November 22, 2023
overall3food3service4ambience1
The cook had no energy no ambience over all boring
Benihana - Ontario, CAResponded 5 days ago
Hi Karina, we're sorry to hear that our team members weren't able to provide you with the service experience you were looking for. We will be sure to pass your feedback on, and we’ll work on improving our guest service in order to meet your expectations in the future. Thank you for taking the time out of your day to leave us a review and feel free to reach out with further feedback or any questions via our website: Benihana Listens
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CT
ChancelyT
Los Angeles
4 reviews
5.0
4 reviews
Dined on November 21, 2023
overall5food5service5ambience5
Very good service and staff as usual. This particular time there was a toddler at the tables that cried a lot. This has never happened before, but other than that a wonderful time. And this will not stop me from going back at all.
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D
Destheknee
Los Angeles
1 review
1.0
1 review
Dined on November 21, 2023
overall1food1service1ambience1
I understand you get sat with people you don’t know, but the group we got sat with was way more disrespectful then anything. The staff didn’t care when we asked to be seated elsewhere and was with the plain energy of you can leave. It just sucked and was horrible.
Benihana - Ontario, CAResponded on November 22, 2023
Hi, thank you for leaving your feedback. We strive incredibly hard to make every guest experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. We’d love to resolve this as quickly as possible and find a solution that works for you. Please drop us a message directly by visiting our website.
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OT
OpenTable Diner
Los Angeles
1 review
5.0
1 review
Dined on November 21, 2023
overall5food5service5ambience5
Travis our chef was amazing and our waiter was great
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TU
TonyU
Los Angeles
1 review
5.0
1 review
Dined on November 21, 2023
overall5food5service5ambience5
I was very happy with my food, we have sitting next to a family where very nice, the chef was very nice and very polite already, I was able to sit down at my table 20 minutes early, which makes me very happy..
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NS
NatalieS
Los Angeles
1 review
4.0
1 review
Dined on November 21, 2023
overall4food5service3ambience3
The food was good but we didn't really get any show. :(
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T
Tosha
Los Angeles
10 reviews
5.0
10 reviews
Dined on November 21, 2023
overall5food3service5ambience4
The teriyaki chicken was dry and sauce was too salty
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OT
OpenTable Diner
Los Angeles
1 review
1.0
1 review
Dined on November 21, 2023
overall1food4service1ambience1
Was not fun this time. Service was bad…very disappointed.
Benihana - Ontario, CAResponded on November 22, 2023
Hi, we're sorry to hear that our team members weren't able to provide you with the service experience you were looking for. We will be sure to pass your feedback on, and we’ll work on improving our guest service in order to meet your expectations in the future. Thank you for taking the time out of your day to leave us a review and feel free to reach out with further feedback or any questions via our website.
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OT
OpenTable Diner
Portland
5 reviews
vip
3.0
5 reviews
Dined on November 20, 2023
overall3food4service3ambience4
Well, it is always amazing how much it costs to have a meal at this place, even lunch. They are great and up selling, but even though we had a reservation at opening time, we still waited 20 minutes. Are chef certainly had skills, more than I saw at other tables, but a family of three at our table only ordered rice so they could see the chef. That seems kind of weird.
Benihana - Ontario, CAResponded on November 22, 2023
Hi, thank you for sharing your feedback. We appreciate your kind words about our chef's skills. We apologize for the wait time you experienced despite having a reservation. We value your input and will work to improve our service. Thank you for dining with us. If you have any specific suggestions or ideas, feel free to share them with us via our website.
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F
Foodnut
Las Vegas
45 reviews
vip
2.0
45 reviews
Dined on November 19, 2023
overall2food2service3ambience3
Really disappointed with where Benihana has been going. I’ve been going to Benihana for over 30 years and over 300:times. Cutting corners here and there. Had reservations and still had to wait 20 mins before being seated. Things just seem to be slipping in the tastes and the prices go up and no more lunch on certain days.
Benihana - Ontario, CAResponded on November 22, 2023
Hi Foodnut, thank you for sharing your feedback. We apologize for any inconvenience you experienced during your recent visit. We value your loyalty and would like to address your concerns. Please feel free to reach out to us via our website so we can further discuss your experience.
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OT
OpenTable Diner
San Diego
1 review
1.0
1 review
Dined on November 19, 2023
overall1food1service3ambience3
Me nd a few others Got sick after we ate , shrimp wasn’t Devined at all nd I told the cook if he could devine them
Benihana - Ontario, CAResponded on November 20, 2023
Hi, we're sorry to hear about your experience. We take food safety seriously and will address this issue with our team immediately. We kindly ask that you please reach out via our website so that a member of our team will be able to reach out to you in regards to this situation. Thank you!
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RS
RobertS
Los Angeles
1 review
4.0
1 review
Dined on November 19, 2023
overall4food4service5ambience3
Overall, it's a nice place for celebratory eating...everyone had a great time. The food was good, the chef was entertaining, and the service was great. Great combination of good food and good showmanship. A LOT of birthdays the night we were there.
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AB
AndreaB
Los Angeles
1 review
1.0
1 review
Dined on November 19, 2023
overall1food2service1ambience1
The service was really bad. The waiter took forever to service us and the cook. He took a long time to bring back out drinks and the things we asked for..
Benihana - Ontario, CAResponded on November 22, 2023
Hi Andrea, thank you for your feedback. We're sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. We want every guest's experience to be the best possible, and we work hard to make sure that happens. Please feel free to reach out with further feedback or any questions via our website.
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B
Benjamin
Los Angeles
2 reviews
5.0
2 reviews
Dined on November 18, 2023
overall5food5service5ambience3
I've dined at this location 3 times in the last two years. The food is always good and the service has been excellent. If I had to knock them for anything, it would be the upkeep of the facility. Walls are scuffed and dirty. Furniture is old. The parking lot needs better lighting.
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B
Brianna
Los Angeles
1 review
1.0
1 review
Dined on November 18, 2023
overall1food1service1ambience1
Overcharged us chef just cooked didn’t talk to us or do there performance like every Benihana location supposed to do felt rushed on eating
Benihana - Ontario, CAResponded on November 20, 2023
Hi Brianna, thank you for your feedback. We're sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. We want every guest's experience to be the best possible, and we work hard to make sure that happens. Please feel free to reach out with further feedback or any questions via our website.
Is this helpful?
TD
TimD
Los Angeles
13 reviews
vip
4.0
13 reviews
Dined on November 17, 2023
overall4food2service5ambience5
This restaurant is usually very good but I dropped by for lunch and the chef drowned everything in butter to excess. It was like eating grease. The chicken fried rice just taste like garlic butter couldn’t taste anything else. Steak, veggies and lobster were drowned as well. Not sure if day shift is for the new chefs but they need to retrain this chef
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AT
AndrewT
1 review
1.0
1 review
Dined on November 15, 2023
overall1food3service2ambience3
We waited at the table for an hour after being seated before anyone came out. The chef did not engage with the table or speak to us, nor did he do any of the cooking tricks they usually do (train, shrimp tail, beating heart with the rice, rooster out of egg, etc). The only thing he did was in the beginning with flipping the spatula and he dropped it three times. Human error is completely understandable, but it’s more disappointing due to the fact that he didn’t do any other cool tricks. He forgot someone’s whole entree as well. The food was fine, and the server was great and really on top of it.
Benihana - Ontario, CAResponded on November 17, 2023
Hi Andrew, thank you for your feedback. We're sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. We want every guest's experience to be the best possible, and we work hard to make sure that happens. We’d love to resolve this as quickly as possible and find a solution that works for you. Please drop us a message directly by visiting our website.
Is this helpful?
GM
GM19
Los Angeles
8 reviews
5.0
8 reviews
Dined on November 15, 2023
overall5food5service5ambience4
The best Benihana meal I've had. I go to Benihana quite often. I always request Chef Benny. He is the best Chef at the Ontario, CA location. He did not disappoint last night. We had a party of 8. Everything he cooked was on point! Every cook there should learn how to do it from Chef Benny.
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n
none
Los Angeles
7 reviews
3.0
7 reviews
Dined on November 14, 2023
overall3food4service3ambience3
The chef was wearing a very dirty apron. He should have a clean one for each new table. It was not a good look . Also< I didnt care for the way the staff brought out the charge machine to the table and each parties check was public for everyone to hear. Privacy?? After all, we have to sit together, do we have to share each others bills? they were very busy and the service was mediocre. We waited a long time for drinks, apps. Too loud for a nice dinner, I would call it a circus like atmosphere. Dont think Ill be going back for a long long time. I only go for the $30 birthday certificate anyway. Kts too expensive, every time I go they have raised prices. Its not what it used to be, reputable I mean. Like a special occasion place, its now too hyper active and like a show rather than dining. my opinion. thank you.
Benihana - Ontario, CAResponded on November 17, 2023
Hi, thank you for your feedback. We strive incredibly hard to make every guest experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. We appreciate your perspective and will take it into consideration as we strive to improve our content. If you have any specific suggestions or ideas, feel free to share them with us via our website.
Is this helpful?
EM
EllisonM
1 review
5.0
1 review
Dined on November 12, 2023
overall5food5service5ambience5
Everything was excellent from making the reservation and service received in restaurant
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AR
AprilR
Los Angeles
3 reviews
3.0
3 reviews
Dined on November 12, 2023
overall3food5service3ambience2
I had a birthday dinner reservations at 11/11 7:15 (and we was celebrating my veteran dad) but didn't get seated until after 8p. The restaurant was busy so it took even more time to get drinks or appetizers and even longer for our cook. They seemed a bit unorganized and inexperienced. Not really how I hoped my bday dinner would go. Our cook was Trevor and he was nice and interactive. Food was fresh and tasted delicious. Overall my bday dinner was good but it could have been better organized and timely
Benihana - Ontario, CAResponded on November 15, 2023
April, on behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so by visiting our website.
Is this helpful?
B
Bcolorado
Los Angeles
3 reviews
5.0
3 reviews
Dined on November 11, 2023
overall5food5service5ambience5
Our Waiter Frankie was excellent; professional, and diligent. The manager Sonda (I Believe) took care of my husbands request on celebrating Veteran's day.
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AA
AyobamiA
1 review
5.0
1 review
Dined on November 11, 2023
overall5food5service3ambience5
Very good food but always on the high side. Also server was ok
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FAQs

You can order delivery directly from Benihana - Ontario, CA using the Order Online button. Benihana - Ontario, CA also offers delivery in partnership with Postmates and Uber Eats.

Benihana - Ontario, CA is rated 4 stars by 5337 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

Party Size

2 people

DateTime

Dec 2, 2023

9:30 PM

Booked 90 times today

Order delivery or takeout

3760 E Inland Empire Blvd, Ontario, CA 91764

Additional information

Cross street
Between Haven and Milliken
Neighborhood
Ontario
Hours of operation
Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
Price
$30 and under
Cuisines
Japanese
Dining style
Casual Dining
Dress code
Smart Casual
Parking details
Public Lot
Payment options
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Additional
Bar/Lounge, Beer, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wheelchair Access, Wine

Website
https://www.benihana.com/
Phone number
(909) 483-0937
Catering
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Ontario, CA

Make a reservation

Order delivery or takeout

Additional information

Offers

Buy $50 in Gift Cards, get a $10 Promotional Card

Menu

What 5,337 people are saying

Overall ratings and reviews

Loved For

FAQs

Does Benihana - Ontario, CA offer delivery through OpenTable or takeout?

How is Benihana - Ontario, CA restaurant rated?

Is Benihana - Ontario, CA currently accepting reservations?

Make a reservation

Order delivery or takeout

Additional information