Nearby points of interest
Nearby points of interest
About Benihana - Newport Beach
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Newport Beach is located near John Wayne Airport, in the heart of Orange County’s thriving business center and near South Coast Plaza, the area’s premier shopping destination. The restaurant is only a 10-minute drive from the beautiful Newport Bay and Balboa Island, the site of the iconic Fun Zone amusement park. Happy Hour is available Monday through Friday from 4-7 p.m. with great cocktails and sushi, plus hot and cold appetizers starting at just $3.00.
Newport Beach, CA 92660
Japanese, Sushi, Steakhouse
Hours of Operation:
Monday - Sunday: 11:00 am - 3:00 pm
Monday - Thursday: 3:00 pm - 10:00 pm
Friday - Saturday: 3:00 pm - 11:00 pm
Sunday: 3:00 pm - 10:00 pm
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
We also offer complimentary Valet parking.
Private Party Facilities:
Call today to reserve our private dining room.
Private Party Contact:
Ask for Manager: (949) 955-0822
Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, Happy Hour, Non-Smoking, Private Room, Wheelchair Access, Wine
Benihana - Newport Beach Ratings and Reviews
My party of three originally had a reservation at 8:30pm on Feb 14th 2018. Everyone in my party was present at 8:25pm. We were told there would be a 10-15 minute wait to be seated. Our party as well as the party of five that was seated with us were very understanding and polite with this process, as it is one of the busiest days of the year. Our waitress, Jade, was rude when greeting us. She even went to the extent of rolling her eyes when I asked about the tiki mugs for my brother. Our drinks were rarely refilled and it took 10-15 minutes to receive our refills when we asked her about them. I saw her about 4 times throughout the entire night which gave the entire table the idea that she was avoiding us. We then waited 90 minutes for our chef to come over to us. While we waited, three full tables were seated after us and left before us. Upon the chef’s arrival he then left for 10 minutes to “get his spatula”. A utensil that is crucial to this part of the night, it is beyond me that it can be forgotten so easily (especially since we had been waiting so long). Other than this, our chef Rey was amazing. Manager was rude when he came over to “apologize” to my party as well as the party of 5. Both him and Jade would snap rude comments at us about our complaints. We were left eating while every other table was empty. After a short apology the manager suggested that we receive 30% off of our bill. After all of this we were never asked our dessert order and the waitress practically threw our bills on the table (while giving the wrong checks to the wrong people). We ended up leaving Benihana at 11pm!
We have been going to benihana for over 20 years. We were extremely disappointed with the overall service. The restaurant was not full (yet) at the time we were there. It took 1.5 hours before we received any food items because someone ‘forgot’ to turn on the telpan table. The server tried to be as kind as possible but the service from the management regarding the mistake was non existent. The goal meal time was 3 hours and it was a normal teppan meal., nothing additional or special. We used to love Benihana but the more recent lack of customer service has been extremely dissapointing and I don’t think we would recommend this restaurant anymore.
Unfortunately this survey does not allow me to explain the real situation we encountered Sunday night. We live in SC so when we come to the west coast to see our kids and grandkids we have a tradition of going to Benihana Newport Beach. It’s always great from the bartenders to the chefs to the servers. We always have a great time except for Sunday night. Drinks were good. Here is downside, chef had weird attitude and burned our entire meal within 15 minutes of starting the meal. Fastest cook time I have ever seen there. Never got our rice. Upside, manager after seeing and hearing my comments adjusted the meal price to more than adequately make us feel welcome to come back again which we will do next time we are in town. Just as an FYI I have been dining at Benihana since the mid 1970’s.
Not a great experince. We went for a joint Birthday celebration. Rushed thru the meal. Waiters came around quickly and started asking everyone if they wanted their food boxed up when not everyone was done earting. Asked to leave immediately following dinner so someone else could have the table. Show was very weak and fast. Food was mediocore. Daughter's chicken was undercooked. Also, quality of the food has gone downhill.
We have been satisfied, regular customers for many years, however have been disappointed the last two times we've dined here. The food was not as well prepared, both by the chef as well as what came out of the kitchen. One chef mentioned that he had moved from the Anaheim location to the Newport location & that he gets paid my how many tables he turns in an evening...perhaps this explains why he short cut on our meal & why the fried rice was under cooked. Additionally, our waiter had a great personality, but was not properly trained in the menu and forgot to bring some requested items.
This time our visit wasn't as great as our other visits! First of all, we had to asked for silverware, usually they bring them to us right away!
Secondly, we asked if they can pack our ginger and mustard sauce with our left overs the waiter said he would give us new ones but he didn't nor did he packed the ones we had leftover!
Thirdly, we make our visits to Benihana's a very special event for very special occasions and we like to keep the memories by the picture they take of us at the end of our meal,
This time they didn't take our picture, nor they offer to do so! We kept waiting for the waiter to come take the picture but he was taking too long and we had to leave without our special memory of this special celebration!
i received "maybe" a tablespoon sized portion of mushroom/onion and literally 4 bites of zucchini. i ordered a 40$ plate and barely got any food at all. i was livid. to top that off, ALL of my seafood was incredibly DRY. Also, i never once was asked if i wanted a refill on my hot tea or my friend's iced tea which were both empty before the chef arrived.
i feel like the food was mediocre and the service was less than desirable. not at all worth the 100$ it took for two of us to eat there.
They only seat at certain times. I had a reservation for 8:15 pm and checked in. Told the front I would be in the bar but they must have forgot. Went back to the front and was told I had to wait for the next opening. Didn't sit down until 8:40pm. Enjoyed my company but the others sitting with us were annoying to the chef so I felt like we didn't have a great tepan experience. It was my first time to this restaurant. The food overall was good and I was thankful for the birthday coupon.
Everything was great until the meal ended and then the bus person put his tray and dirty stained towels on the grill, sort of telling us it was time for us to leave. We had just finished the deserts and paid a very large bill. This type of rushing a patron out the door was a sad finish to an enjoyable evening.
We were celebrating 2 birthdays. The service was AWESOME. We also had 1 person with a butter allergy. Our chef Bruce was WONDERFUL. He cooked the butter allergy rice and food separately, and very aware of it all. All the food for everyone was cooked perfectly (steaks from well done to medium). I just can't say enough about our server Jordan and chef Bruce. I highly recommend this place.
I have been a customer of the Newport Beach location for over 17 years and the food is great but the staff have always been even better; however, today I had the displeasure of meeting the General Manager Jeff by virtue of hearing that he disrespected my wife and went on to tell me that he has the discretion of “putting customers in their place when they get out of line.”
Not good. I plan to call the corporate offices. He does not belong in service oriented industries.
Arrived 15 minutes ahead of our appointment and yet we had to wait 60 minutes to get the table. What sucks is the attitude of young employees at the checkin. The guy welcomed us with raised eye brow with no smile or greeting.
After an hour long wait, the chef was not super good as food was bland, veggies were burnt and shrimp was undercooked. Chef was funny... only for kids.
They take the order only once. If you do t order enough or if you later want to add more, that won’t happen. Waiters have zero knowledge of food and are completely untrained.
We will not return here. Period.
This place is like del taco of Japanese food. Terrible overall experience. I suggest add another 25% to your budget and go have real Japanese experience in better place.
We arrived before our reservation time, but we were not seated until 45 minuets after our reservation time and even though we ordered right after seating, it was an additional 45 minutes before our chef arrived to start cooking. Due to the late hour, the chef was rushing to finish the cooking and even though it was tasty, the cuts were inconsistent and hard to eat. Overall an experience that would normally take 90 minutes, was almost 3 hours and left us sour on a restaurant that we regularly frequent.
Made a reservation for 7:30 and didn't get seated until 8:10. Everything took forever and it was 10:45 when we finally were able to pay and leave. Definitely was not expecting to be out that late during the week.
The chef was rude and unprofessional. Apparently the server didn't heat up the grill and the chef kept getting upset at him in front of all of us. Then he kept ignoring the server which just made it awkward for the table. My fried rice was horrible and dry too. Not a good experience at all. Only good thing was that we had an amazing server that was friendly and fun.
Please sign in to record your input. Thanks!
Report this review as inappropriate?
If you believe this review should be removed from OpenTable, please let us know and someone will investigate.