Happy Mother's Day. Don't just give a gift. Give an experience like any other.
For a limited time, when you purchase $50 in
Benihana Gift Cards, you’ll receive a $10 Benihana Promotional Card. Offer available 4/10/18 - 5/13/18 Promotional Cards valid 5/14/18 - 6/17/18.
Sunday, May 13, 2018
Very good and quick lunch experience in the front part of the restaurant, though it does not have any windows. Good Japanese food on a “ lunch boat” ( a bit like a Bento box). The back part of the restaurant, which does have windows, is reserved for the Teppanyaki Grill experience.
Great meal but time consuming for whole process 1.5 hours.
This was not my favorite Benihana experience. The service was good but the food was tremendously under seasoned. Even when I asked the chef to add more garlic butter or salt, he refused to do so. I won’t be going back.
Chef Andy was great.
Amazing restaurant. Love coming here with my son. It’s perfect for kids
The food & our chef were amazing. He was funny & very engaging.
I have come here twice before and both time I was highly disappointed. Being that there were no other times available at the other behihannas that I frequent I decided to give this one another chance, I was not disappointed this time. Though the chef could use practice for his tricks, Keats dropping the utensils, the service itself was great and the food was cooked perfectly. I did have to wait a while for refills but besides that I enjoyed it way better than the past two times.
Good food, good company, entertaining chef at our table. Enjoyed every bit of our evening at Benihana, Newport Beach
I am an event coordinator for an organization that was hosting a local event for about 30 people from all over the west coast. I knew getting 4 tables close together for our group would be a challenge, even with the 4 dinner reservations. In addition, for budget reasons, we required a limited menu. Feeling stressed, I arrived early to check-in our group and the General Manager, Jeff Dube, was already aware of our reservations and was very attentive to our requests. He was so accommodating and made everything absolutely PERFECT! He sat our large group at four tables quickly and smoothly, had the hosts only provide out limited menus we had brought, and even was able to seat all our tables right near each other. We could not have asked for a more wonderful experience!! He was kind and respectful and never made us feel like we were an inconvenience to the restaurant. THANK YOU, JEFF!!
Great for Birthdays. Good food as always. Make reservations.
Loved the food and ambience of Benihana's. Will be back soon.
Food and service was fantastic. Wish Benihana’s would have a way to get access to printing out the Kids certificate even if unable to locate it from our emails.
Restaurant was very backed up. Our reservation was at 8:45, didn’t get seated until 9:10, chef didn’t arrive until 9:50. Finally finished dinner and left after 11, which was a little late for a Sunday night. The food was very good however, so that was a redeeming factor.
I was really annoyed by the fact I made a reservation still had to wait 20 min to be seated then a extra hour on top of that waiting for our chef after ordering
Excellent food, but seating was 25 minutes after reservation time and service was, in general, slow.
Derrick was an incredible chef and it was a perfect way to spend our anniversary with two young toddlers. The food was amazing and even though I can’t ever figure out how to order my meal. It was delicious.
Unfortunately our server was not able to keep up, perhaps she had too many tables...our food was done but we were left with no rice, when we asked the Chef, he stated that was up to the server not him, and he left. Someone in my party had to get up In Search of the server. He brought over the manager to show him we were eating our meal without the rice, as our food was now getting cold. We also got up and filled up our own water glasses since nobody had come around to refill our drinks. Dirty salad and soup bowls remained on our table through the meal as well. The cost of each plate does not justify such lack of professional service. It was embarrassing as I was hosting a birthday dinner. I was unfortunately very disappointed and was frustrated to spend that much money for a poor experience.
Chef Andy and Server Kaitlin were over the top terrific.
My only issue was the young inexperienced host during "check in". He was extremely rude and needs to learn about customer service if he is to remain in that position. I was very close to literally walking out the door and not eating there, however since it was a special occasion for my son, I took a few deep breaths and reminded myself that once we were seated I didn't have to deal with him again.
Great time, great food. Our chef was great as well! Recommend to anyone who loves to have fun while out with family and friends eating.
Great food. Wish it was less expensive since there are other teppan restaurants in the area that are just as tasty but charge less
We celebrate birthdays there all the time. It’s just very loud & over crowded and you always feel like they are rushing you out of there to sit the next table down. You can’t enjoy!
Consistent and no surprises. If you like the concept, then you will like the experience at this Benihana.
Had a awesome time very friendly place treated and attended very well enjoyed everything
little disappointed during this visit
usually visit Benihana for Birthday celebrations and there are Chefs that stand out and there are Chefs that are up to expectations... but never had a Chef that was below expectations... felt as if the Chef was going through the motions... and was not into the performance there of... I believer one of Benihana's main attraction point is the performance... and this time around, the Chef was not all there for his performance as well as skipping some of the routine aspects of the performance...
We went for my daughters birthday. We had made a reservation but still had to wait over 45 minutes past our reservation time. We had a great time once the dinner began, but the long wait was frustrating. Not sure we would come back.
Birthday. Keep up the good work!
We love coming but very smoky...
Could use a couple more servers.
Very good! Seated on time. Would definitely go back!
Overall, great kid friendly restaurant and entertaining. Lower score due to reservation at 7 and was seated at 745. Front of the restaurant didn't seem to have good service in managing a busy night especially those that are waiting patiently for their table. The waiting and lack of accurate feedback on wait time put a damper on a 10 year old's birthday celebration.
Unpleasant , crowded, noisy .
I made a reservation for my sons 21st birthday for 7:30 pm . We were only seated at 8:15 pm . I asked the manager for complementary drinks while we waited , and he said no . Then one of the unpleasant people at our table requested no soy sauce on their food so the chef made her dinner first and made us wait until 9pm until he started our food . We had 3 children with us one them 10y/o.
Very disappointing and very expensive not what we wanted for a special birthday evening ...
The filet mignonette was amazingly tender and delicious. Our Chef Roberto was fun, entertaining and did a great job on our dinner.
Loved Chef Aurelio!!!
I will never take my kids here to celebrate their birthdays. The staff including the chef does not even attempt to make a sincere effort towards guests celebrating a special occasion. In this instance, I was there celebrating with my daughter who just turned 6. The video I have of the ONE server singing happy birthday shows the lack of excitement put forth. Normally, a group of employees come to the table to celebrate by singing happy birthday. This lack of effort and excitement transcended to my daughter’s reaction. In addition, she did not even get her birthday photo taken. Next time I take her for teppanyaki to celebrate, I’ll make reservations to Matsu instead!
We went to celebrate my boyfriend's birthday and it was by far the worst experience we've ever had at a Benihana. It started off well, but quickly took a turn for the worse. The chef splattered grease on my skin and clothing, burning my skin and staining the clothes. He merely apologized and did not make any effort to rectify the situation. My boyfriend had a $30 gift certificate for his birthday that we presented to our server, Jay, prior to ordering our meals. She accepted the gift certificate but at the end of our meal, told us. She could not use our certificate. We would not have dined at Benihana had we known the certificate could not be used. She also did not make any attempt to rectify the situation. Instead, she handed us our full-priced check and made a tactless joke about us having to come back soon to use the certificate. It was by far the worst experience I've had at a restaurant and it made what was supposed to be a fun and celebratory dinner an unbearable experience.
Food was phenomenal! Our chef was great and did a good job. Our server made a few mistakes on our order, but overall did a decent job.
Great food! Loved our cook Juan... He was funny ,entertaining and made sure that our food was cooked the way we wanted. It was a perfect and yummy way to spend lunch and friends.