Benihana - Newport Beach
Everything was great
Food was great-service could be improved. Managers seemed very scattered and stressed. This is not the first time I have seen leadership seem confused at this restaurant. We were not seated until 35 minutes after our reservation. No offer for a comp drink or anything while waiting was offered.
We had a marvelous time! My husband was very surprised by his Valentine's dinner. The staff was great, professional and friendly!
The overhead fan wasn’t working so we got totally smoked out.
Chef didn’t really perform or interact well with guests, he just went through the motions. No cloth napkins on table, had to ask and they gave paper napkins. Nothing special for Valentine’s Day
Wonderful valentines luncheon! Our server and cook were the best!!! We’re coming back for our next occasion.
Very good food and fun atmosphere, we went for a birthday. Our chef was not as good as usual. He kept making awkward, almost rude, jokes and he didn't make enough fried rice. So he had to make a second batch of fried rice.. Then he "joked" about how he would charge us double.. ha ha.
The server, made several mistakes on our orders. He also had a not so kind attitude. We’ve celebrated many birthdays there but last night was not as fun...
Super fun environment and excellent food.
We enjoyed it. Staff was friendly and food was fresh and delicious
The show and food always good but 5he price is
Love Benihana. All time favorite. Great service wonderful food
Great place to each for lunch! Fresh food at a reasonable price.
Great dinner, great entertainment and fantastic service. Wonderful for celebrating an event.
Great experience. Waiters may be a little overwhelmed. Have come twice and both times had to remind waiter to bring out White Rice.
Awesome! We are happy to hear that you enjoyed the dining experience!
I felt like our server was very nice but seemed non-existent once the chef started making food.
Thank you Matthew for your feedback! We hope you come back soon!
We usually go to another teppanyaki place. Wanted to try this one. They really did a great job of service and entertainment. Enjoyed our evening tremendously. Thank you
Thank you Wendy! Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.
As usual, the servers, chef and food were GREAT!!!!!!
Great to hear! We appreciate you dining with Benihana, thank you for the kind words!
Gaston the chef made our food with too much pepper. no flavor other than that. The chef over seasoned with the pepper . Our waiter Nestor Sanchez was great and attended us perfectly.
Awesome Barbara! We appreciate your feedback and hope you come back soon!
Always a good meal, also you know you get a little show while your food in being prepared... We go often got Birthdays in our family and always have a good time!
Great Patrick! Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family.
The dinner experience was great as usual. The chef was also great. My friends and I go every year for my birthday. There’s also other times during the year we go.
The one thing that was not good was the “take-home” food. I don’t mind paying for good food, Benihana is not cheap. But, what I don’t like is taking home expensive food that the restaurant does not take the same care in making as they do the food being consumed at the restaurant. I purchased extra Hibachi Chicken Fried Rice and it was terrible. No vegetables, very little chicken, sticky rice, over the top sticky, and very little to no flavoring. If it wasn’t for this I would give all top ratings.
Thank you for your feedback! On behalf of the Benihana team, we are happy to have provided you with a 5-star experience!
Noodles is one of the best chefs I had there in a long time. Highly recommend him and will ask for him in the future. Food was cooked to perfection and the seasoning was 👌
Awesome Morgan! Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.
We felt rushed. We've been to Benihanas many times. The chef this time, while having repetitive tricks, made old jokes new again. We were still eating when the server asked us if we needed boxes. My glass was empty and he didn't offer to refill it, instead, concentrated on boxing food and rushing everyone out.
Thank you Dwayne for your feedback! . We will be sure to share your kind words with the team.
I would only recommend this Benihana if the cook is “Noodles” this guy was great!
Awesome! We appreciate your feedback and we will be sure to pass along your comments to our team.
Benihana is our favorite! Always has been, always will be. Superb food, friendly, efficient employees.
Your feedback is appreciated. We will be sure to share your kind words with the team.
We had a little problem with my order, but at the end I ended up with a little extra chicken. Chef Michael was great.
Birthday dinner. We were fortunate to have Elizabeth as our server and Luis as our chef. Outstanding time with great meal and service. Thank you all.
Awesome Bob! We are happy to hear that you enjoyed the dining experience!
The food was perfect the chef was very skilled in what he did. We enjoyed our evening very much.
Wonderful! We are happy to hear that you enjoyed the dining experience!
Good food, friendly staff and a decent ambiance. Benihana doing what Benihana does
Terrible....very bad dining experience....what a rip off
Mark, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.
Took a long time for chef to come
The woman who was seating us was rude and was not very friendly and when she was taking our photo she just walked up with out notice holding camera at us not knowing what she was doing cause we were talking and I look at her and ask “are you taking our picture” her response was very bland like she did not want to there at work. Employees who do this, customers are aware of there tone and body language.
The food was good but I’ve had better rice with you guys. This was the first time not much flavor . I even pointed it out to my husband and he agreed. I come here every year and this was a ok experience.
Great food, as always!
Birthday dinner with the wife. Awesome experience
Good overall experience. We eat here regularly, portions seem to be getting smaller.
R, Thank you for leaving us an in depth review of your experience on today’s visit. Your comments and suggestions will be shared with our team to improve the guest experience.
The food and service are of extremely high quality. Everything is very fresh and clean. The service is exceptional. I have been there many times and have always loved it.
Food was superb today our Chef Aurelio is a master of the cuisine. Service also was great. Great table mates rounded out the lunch.
Benihana- Newport Beach is absolutely the best Benihana by far. I’ll take a drive from the South Bay to there. I’ve meet and have experienced great people along with the best customer service:) Never a dull moment. My #1 choice
Benihana's a favorite place to go. The food is excellent. Having been there multiple times, the show the chef puts on begins to be boring. They need to change it up. The volcano, heart, choo choo are great for kids, but need variety.
Great Birthday + work anniversary celebration