Benihana - Newport Beach
We were served 35 minutes after our reservation time. Few chefs on duty at 9:30 when we reserved to go. But the food is still good.
Very good experience for the fun environment and food. Great show!
Food was great but I wish they hadn’t taken the filet alone off the menu. I liked the old menu better but I guess they just want more money.
This is my second time coming here I love it! Not to crowded and the service is good! I would go back anytime!
My boyfriend and I went this past Sunday and it was the best experience we’ve had there. We had the chef Josue and he cooked our food perfectly!! He didn’t add to much sodium to each item like how it always is there.
Walked out. Over booked waited 30 minutes past our reservation be seated.
I was disappointed in the fried rice, one of my favorite menu items. This has always been a signature dish for Benihana. It lacked enough spices and butter and was pretty bland. I hope this was just due to the cook, and not a reflection in policy to cut costs.
Server James and Cook Torrey were amazing! Food was delicious!
There for a birthday, our chef was mediocre, didn’t do well with entertaining the table...portions were off and he had to keep leaving the grill to fetch things. Thankfully the food itself is delicious!
Been there countless times over the years and this was probably the best combination of food and service I’ve had.
I was there last Saturday (Jan 5) to celebrate my birthday with my 10 years old son. There was 3 groups at my Teppanyaki table. 1 couple celebrated their anniversary, 1 family celebrated their wife/mom birthday and me celebrating my b'day. The server full aware of this. At the end of our dinner the staff came and sing birthday song to the family and to the anniversary couple and NOT for me! The waiter gave both of the special ice-cream with candle on it. When I asked the waiter where is my bday ice-cream he seems like dont have any clue. He is the same waiter that took our order, drink order and the one that asked all of us what special occasion that we celebrating that night. My son asked me why dont I get the ice-cream and why dont I get the birthday song? I just told my son this is what discrimination is about.
We had a 7:00 p.m. reservation, but didn't get seated till 7:35 p.m. Very, very, very, very crowded, but we had a reservation. The reservations were that day on a Saturday for 4, 4:45, 6:45 and then 7:00...well...I changed it till 7:00 to give our group some time to make sure we were all there and to give Benihana's some time to clean the table from 6:45 till 7:00. I had to keep reminding the front desk that we wanted to be seated, because people were coming in and asking for tables. They front desk employees seemed very frazzled. Then, the front desk said that they would seat us, when they could. Well...why make a reservation on-line then was my question. My clothes have to go to the cleaners, because either the fan wasn't turned on or the vents are not taking in the fumes from the food. The food and Andy(our cook) were superb!!!!If we wouldn't have had two gift cards (which we have been trying to use for years-you have to have a reservation even though they don't seat you on time), the cost would have been very high for the 7 of us. We didn't even have drinks. The bill was over $200, and we didn't even have alcoholic drinks. Fried rice is extra and drinks(soda)are over $3.00. We did tip Andy our chef. He had a wonderful personality. ...very funny!!! Our waitress was excellent as well. We probably wouldn't make a habit of dining at Benihana, because of the cost factor.
Always a great place! Our kids favorite!
When I check in 4 mins before my reservation time they told me they were running 10-15 minutes behind from our reservation time. They were actually running 40 minutes behind, so annoying that they have my number and didn’t bother calling to let us know.
Love it. Great service and experience. The waiters and chef were amazing.
As always, the staff was very friendly and the chef at our table was great. He put on a nice show and did a great job. The food he used was extremely fresh and when cooked was delicious. We will always return.
I'm sorry, this experience was poor. Our reservation was at 7 PM on a Wednesday (1/2/2018). We didn't get sat until 7:35 PM. I was ok with this. However then we were told they were behind and didn't see a chef until 8:45 PM! I didn't leave until 10 PM. This is unacceptable. Id rather you cancel the reservation instead of doing this to me. Thought I would share this so you can work on this in the future. I come to Benihana's a lot but may reconsider next time.
Wonderful entertaining delicious food wonderful service
Services was great, Bartender got the drink right. Nice portions and entertaining.
Location was not clean. Floors were a mess all over the restaurant. Receptionist was not friendly.
Every time we go to Benihana’s we love is and we have an amazing server name James. He is the best server there.
Server was terrible
We ordered a 195$ bottle of Dom
Server forgot it he came to the table asked if we were good while he went on break we replied where’s our bottle of Champagne??
He was like “OH YEA “
He came back sat 2 glasses on the table and put the bottle next to them unopened he started to walk away we asked him if we could get a ice bucket he said fine got it put it next to us and left
So we opened the champagne ourselves and poured it as well there was no check back on us about the bottle as well
So don’t order a 195$ bottle at this place
Also at the same table a couple celebrating their 5 year anniversary didn’t receive anything a dessert or the song that was promised at the beginning of our dinner
Our whole night wasn’t bad the chef was fun and engaging and the food was delicious
We would go again but would not sit in that servers section again or order any big bottles of champagne
1st time we had a good experience, this time not so good. Food was terrible, not the fried rice, that was the only thing I would recommend. Service was bad.
Brandon and Rey were great! Fun way to spend NYE with family
Over-crowded and excessively noisy. Chef was excellent, although we felt the preparation was a bit rushed. Waitress was harried, and therefore inattentive. Example, we waited a long time for our drinks, and a result, it arrived with our first course (soup @ salad), rather than prior to, which would’ve made more sense. Also, what happened to the hot tea that’s supposed to be served; either immediately before, or after, the dessert?
We made reservations however we still waited 30 additional minutes. Even when we were seated we waited an additional 30 minites before we started eating. Not a great idea for a date night. It wa really noisy as well.
Always a pleasant experience
Benihana is pretty consistent in the product they offer. They provide a nice place for a fun family dinner. The quality of the food is average at best for the price. The service was good and the chef did a nice job keeping everyone entertained. You pay for the sow not the food.
Good food and waiter was great all though chief was just ok
I had a better experience at Benihana than at Mastros.
The service is very slow. Chefs don't pay attention to orders and keep getting everything wrong. This has happened the last three times I've gone
Waiter was great he was patient and understanding. Our chef was amazing. My son definitely enjoyed his first time.
Very good food and experience
Family loves the placr
Primera vez de visitar este Restaurant y quedamos encantados de la comida y servicio, un ambiente encantador así que disfrutamos nuestra noche de Navidad!!
The food is great and the cooking in front of you experience is both fun and mouth watering!
First time and loved it! Derrick was funny and entertaining and the food excellent
Had the Las Vegas roll which was delicious and the steak had great flavor with the garlic butter. If you don’t get that on your steak you made a mistake.