9p reservations for my daughter’s 16th birthday. Got seated at 10p squeezed in with way too many people. Food was just ok. Very loud and chaotic. I was very disappointed.
The food was food and our five year old loved the show put on by the chef. But it took a ridiculous amount of time to not only be seated, but then to find the chef to get our dinner. We had a 7:30pm reservation, but were not seated until past 8:30pm. We didn't get out of there until past 11pm. I am surprised that this restaurant that caters to children is so disorganized.
Great food great service !!!!
Food is very good, but definitely very pricey for what it is.
Although I was seated 20 minutes after my reservation, my food was amazing, the hurricane punch bowl for 2 was delicious, and our chef was very very kind. Great experience!
My girl first time going and she loved it
We waiting 45 min. To be seated after
Our reservation time, and we arrived early. Servers were attentive but clearly behind, like our reservation. Food was as expected but "show" from chef was nonexistent.
We left the restaurant as we were on time , and the restaurant was a circus, seemed no order , we asked how long, was rudely addressed with a comment that the restaurant was busy, than told to wait in a crowded room,
There are fine alternative choices to dine through out New York, so we choose to leave and dine elsewhere!
Had reservations for 5:45, we didn’t get seated til an hour later. Had our first bite about 20 minutes after getting seated. The food and presentation is always great and entertaining. If I have a reservation, I expect to be seated at that time and no longer than 20 minutes. It would’ve been nice to offer some complimentary apps while we waited.
They did not honor our reservation - waited 45 minutes for our table. The chef was really quiet, boring and didn’t engage our table which had 3 excited children under 6.
We were seated pretty quickly with a reservation to my surprise. Although there wasn't much wait there once we were seated we waited over 20 minutes for a server to even come to even come to our table. No drinks, no food orders, nothing. We watched a table that seated after us get served immediately. The manager finally came over and took our drink orders. I was highly disappointed. I've been to other locations and have never had an issue with service. Terrible .
It was exactly what I wanted. The food was good, the waiters were on point and the cook was very nice. Would go again!
Call before you go to the restaurant. While their food is great, we booked a table and showed up and the hostess said they were still seating people from 45 minutes earlier.
Wait for a long time. The food is OK but the chef make some improper jokes. Not a good experience overall.
Attesa di 1 ora nonostante la prenotazione alle 20.00
Alla fine della fiera si paga abbastanza da non giustificare la cena col tavolo in cpmune stretti e ammassati
It was soooo good for my first time being there . Service was great and everything came out quickly !
Bad service on
So, my husband and I decided to do something out of the ordinary on valentine/birthday, so we went here for the hibatchi experience. I would recommend this place to a family of at least 8 people or you will be sitting with strangers. We were a bit in comfortable at first that we were sitting at the table WTH complete strangers, after about an hour, we were all laughing out lol.There food is average...
basic, grilled chicken, shrimps and lobster. There super bowl drink was amazing. My husband and I couldn't finish it. Your basically paying for the hibatchi experience. Prices are pretty steep, and are chef was amazing and full of humor. That's another big plus.
Great service and food.
I read a few bad reviews but I’m glad they didn’t deter me. The place is right by public transportation and easy to get to. My chef was tired so the tricks were lackluster. The food is good. Major tip expect to smell like food for the rest of the night. Will go back again in the future. This was the Manhattan location. Lastly expect to spend a serious dollar especially if you’re on a date.
Great laughs, great food, great service
Horrible! Chef used same spatula on raw chicken then to serve the rice. Everything was too salty and the shirmp was dirty. The menu downstairs in the lobby is half the price of what we where offered. Never again. Bathroom was dirty too.
Great food, great service, great price!
I love benihana Special Aneudy’s Food best chef ever!
We had guests visiting and they enjoyed it. They enjoyed the food and the ambiance.
The food was great but it was quite hectic as firemen were there because of an alarm & they forgot about something we ordered.
Great food and ambience
Service was also great
I usually love Benihana. I booked a table for a birthday party and had 10 boys with me. When we showed up they told me that they were running 30 minutes behind. I had to text and email all the parents to change the pick up time. Then i had to wait outside in the cold with 10 boys for a half hour.
We had a reservation, but had to wait 30 min at the reception. It was very loud all the time and it was hard to follow any conversation.
This Benihana needs a serious renovation. I felt like it was 1995. You could tell it was glamorous and high-end back in the day, but now everything looks old and run down. Stained carpeting, dingy downstairs bar. The bartender found moldy strawberries she had to throw away...not a good start to our night. The lighting wasn't great on either floor. And the tables looked very out dated. Another person at our table changed his mind about wanting fried rice (he originally said white) and the server gave him attitude. "oh, now you want the fried rice." He then looked at our chef cooking and rolled his eyes. Very rude, that is now how a server should treat a guest. The experience was fun, but this location needs to redecorate asap.