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Benihana - New York, NY

3.9
4542 Reviews
$30 and under
Japanese
Welcome to Benihana New York City, a dining experience unlike any other! Located in the heart of Manhattan, see what made Benihana New York the legend that it is today. Our guests are seated at communal tables, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well as your taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Enjoy a full bar with sushi lounge, great for after-work drinks and meeting friends.

Looking to host an event or private party? Guests looking to celebrate a special occasion can dine in our elegant private dining rooms. Our private dining rooms are always a crowd pleaser. An 18% service charge is added to all guest checks for parties of eight or more. This service charge will be paid directly to the employees who provided service to you.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Proof of vaccination required to dine indoors
What 4542 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.1
food
3.7
service
3.6
ambience
3.7
value
Noise · Moderate
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y
ytnyc
New York Area
4 reviews
Dined 2 days ago
Overall1food2service1ambience1

I was very disappointed. I’ve been coming here for at least 20 years. I will not return to this location. The service was terrible and then Mohamed the waiter added on a 20 percent gratuity for a 2 person bill, it was only my teen daughter and myself. Upon asking him about this, he removed it but what a scam! I am a former waitress and always tip well, I still left him 20 percent but he is obviously not following rules. Watch your bill!

OT
OpenTable Diner
1 review
Dined 5 days ago
Overall1food1service1ambience2

It was very dirty and noisy

Benihana - New York, NY
Responded 3 days ago

Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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C
Chuck
1 review
Dined 5 days ago
Overall4food5service4ambience4

Excellent food and very good service. We will be going back for sure.

OT
OpenTable Diner
1 review
Dined 6 days ago
Overall5food5service5ambience4

Well I had a great time as did all the guests at our table. Wat a way to celebrate my daughter’s 21st birthday. Looking forward to dining there again really soon. Thx

Benihana - New York, NY
Responded 2 days ago

Dear Guest Thank you for allowing us to be a part of the special occasion!

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L
vipLeee
New York Area
5 reviews
Dined on October 9, 2021
Overall3food4service4ambience3

It was a nice get together. Quick food and fun chef.

a
anonymous
1 review
Dined on October 9, 2021
Overall5food5service5ambience5

Love Benihana !!!! The chefs are amazing !!!! Love all their special tricks !!!

Benihana - New York, NY
Responded 4 days ago

Dear anonymous Your feedback is appreciated. We will be sure to share your kind words with the team.

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OT
OpenTable Diner
New York Area
1 review
Dined on October 9, 2021
Overall5food5service5ambience5

Great food and experience

Benihana - New York, NY
Responded 5 days ago

Dear Guest Thank you for leaving us positive feedback, come back soon!

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PT
PatriciaT
1 review
Dined on October 8, 2021
Overall4food4service4ambience4

The food was good. I wouldn’t recommend the garlic wings tho. Overall a good experience.

Benihana - New York, NY
Responded 5 days ago

Dear PatriciaT Thank you for your feedback! Come back soon!

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T
Thatonegirl
1 review
Dined on October 8, 2021
Overall2food5service3ambience4

Went to the bar to buy a beer bartender totally ignored me other server came took my order and the bartender that was ignoring me decided to charge me total was $7 for one corona bottle gave him $10 asked if I wanted change I said yes he returns and only gives me $2 normally I wouldn’t mind but the fact that he was ignoring me when I wanted to order I felt he didn’t deserve not even a $1 tip so I told him he owes me a $1 and he proceeded to roll his eyes and get my change that’s not a great way to conduct business also I paid for a 6 course meal that included ice cream and never once got asked if i wanted ice cream or not but was still charged and also was charged extra tor chicken fried rice when it was already included in my $50 meal that turned into a $55 meal before taxes or tip for the chef. Never coming here again

Benihana - New York, NY
Responded 6 days ago

Dear Thatonegirl on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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R
Random
1 review
Dined on October 8, 2021
Overall5food5service5ambience5

Great food, service and show... would love to go again.

Benihana - New York, NY
Responded 5 days ago

Dear Random Thank you for leaving us positive feedback, come back soon!

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OT
OpenTable Diner
1 review
Dined on October 8, 2021
Overall5food5service3ambience4

Amazing food. Octavio was the best

Benihana - New York, NY
Responded 5 days ago

Dear Guest We are happy you enjoyed the Benihana experience! Come back soon!

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D
Dyltash
New York Area
2 reviews
Dined on October 6, 2021
Overall5food5service5ambience5

An awesome time had by all. Olivia, our waiter, rocked and Richard, our chef, was a pro.

TY Benihanaaaaaa

JM
JamesM
New York Area
1 review
Dined on October 6, 2021
Overall4food4service5ambience4

The dining experience at NYC Benihana was very good. Upon arrival, the hostess checked us in a professional and welcoming manner. Once seated, our server Olivia welcomed us, explained the menu in detail and made sure we were satisfied with our dining experience. Our chef Richard was very friendly and entertaining. Finally, the quality of food was very good.

AR
AndyR
1 review
Dined on October 6, 2021
Overall2food2service2ambience1

I Made A Request For A Birthday And They Didn't Even Say It Or Even Mention It. By The Way It Was For My Mother I Took Her Out For A Birthday Dinner

Benihana - New York, NY
Responded on October 8, 2021

Dear AndyR On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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S
Shang
New York Area
2 reviews
Dined on October 3, 2021
Overall5food5service5ambience5

Took the kids there. They enjoy every moment of it

Benihana - New York, NY
Responded on October 7, 2021

Dear Shang Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family. 

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BC
BethC
New York Area
1 review
Dined on October 2, 2021
Overall5food5service5ambience5

This restaurant is amazing other than a screaming child with 2 fathers that wanted to keep drinking and talking while their kids ran around and screamed and yelled. The manager would do nothing. Other than that the restaurant is amazing and I will ask not to be seated where they have a screaming child. And by the way I love children but this particular child had a piercing scream! I was not the only one who had an issue!!!!!

Benihana - New York, NY
Responded on October 6, 2021

Dear BethC thank you so much for your feedback, we hope to see you back again soon!

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OT
OpenTable Diner
New York Area
1 review
Dined on October 1, 2021
Overall1food1service1ambience1

Horrible experience and management.
First I found a hair in soup bowl on the edge, I just took off without complaining. After that I was eating the main course and I found a long grey hair in my mouth and that was disgusting. The server called the manager, an Indian guy, who asked me if I was sure that wasn’t my girls hair and what color was the hair and he said “everyone one the table has hair” like WHAT THE ACTUAL .
Also we Had the worst chef ever, no tricks no butter fly no egg roll nothing. I used to come to this place and enjoy the food and the great service before. Now everything is really bad, from the server to the chef to the manager. I don’t think I will ever step foot in this place again.

NY
NYCer
New York Area
4 reviews
Dined on September 30, 2021
Overall3food3service3ambience2

This place is sadly showing its age in all aspects and the downstairs, where we ate, feels a little depressing. The meal is still huge and the show good but service is lackluster and the food, well, chain-restaurant equivalent. This isn't the Benihana of yore.

CD
vipChaseD
Orlando
11 reviews
Dined on September 25, 2021
Overall5food5service5ambience5

The Filet Mignon was the best I’ve ever had

D
Darien
1 review
Dined on September 25, 2021
Overall5food5service5ambience5

Very satisfied food was amazing. Will definitely come back again.

Benihana - New York, NY
Responded on September 29, 2021

Dear Darien We appreciate you dining with Benihana, thank you for the kind words!

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EM
EstherM
1 review
Dined on September 24, 2021
Overall1food1service3ambience1

I’ve been hearing about this place for a while now so I made reservations for a special date night for the hubby & I. The atmosphere isn’t what I expected with a very specific dress code on the website I was surprised to see it wasn’t even in place in reality. The chef for our table took atleast 40 mins to come however The waiter bringing our cocktails & water was prompt and nice. So the food was not what I expected at all I think that was the biggest disappointment. It’s actually worst than the regular Chinese food that you’d buy in your area and the prices are ridiculous especially for the mediocre food & service. I would not recommend!!

MC
MichaelC
1 review
Dined on September 22, 2021
Overall5food5service5ambience5

It's been a very long time since our last visit to Benihana and I must say that they've meet my expectations to the restaurant, very accommodating, and the chef did an outstanding job with our meal very professional from the minute we walked in to the end of our meal...strongly recommend this restaurant for a wonderful dining experience!

Benihana - New York, NY
Responded on September 28, 2021

Dear MichaelC We are happy you enjoyed the Benihana experience! Come back soon!

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c
cams
1 review
Dined on September 22, 2021
Overall2food5service1ambience4

Venue forgot we were celebrating a birthday after the host and waiter was informed again at arrival/check-in . They said they’d bring out a dessert with candle and completely forgot .

Benihana - New York, NY
Responded on September 24, 2021

Dear cams On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

Report
J
Justin
New York Area
3 reviews
Dined on September 21, 2021
Overall5food5service5ambience5

My wife and I love going to Benihana. If you can make it in for lunch time you will be able to take advantage of their lunch prices. You receive pretty much a dinner portion for a lower price.

OT
vipOpenTable Diner
New York Area
3 reviews
Dined on September 20, 2021
Overall4food4service4ambience4

BIRTHDAY CELEBRATION

Benihana - New York, NY
Responded on September 27, 2021

Dear Guest Thank you for allowing us to be a part of the special occasion!

Report
m
michelle
New York Area
2 reviews
Dined on September 16, 2021
Overall3food4service1ambience3

Went to celebrate my birthday and we had to ask for ice cream- they didnt sing or take a photo- so sad this place used to be cute to do for birthdays

OT
OpenTable Diner
1 review
Dined on September 15, 2021
Overall1food1service1ambience3

As far as getting in and reservations were concerned that was fine. But the food was horrid, the chef was absolutely did personality, and we ask for a manager and never got one. Never coming back

Benihana - New York, NY
Responded on September 17, 2021

Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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D
vipDdavis
New York Area
9 reviews
Dined on September 11, 2021
Overall1food1service1ambience1

We have eaten many time at Benihana and have always enjoyed it. This time however there were 3 people sitting in the middle chairs one of which only ordered sushi and fried rice (which does not include what goes with the dinner) The chef cooking did not pay attending to the order and gave a middle person a full meal giving her my order of chicken which she took happily knowing full well she never ordered any dinner. It left me with nothing as by the time he came to me their was no food left on the grill (having given it to her) So while everyone ate I sat their and waited for another piece of chicken to come out and be cooked. It was the chef's fault for not reading the order but I the people who sat in the middle laughed enjoying a meal they did not pay for while I waited NOT HAPPY

Benihana - New York, NY
Responded on September 14, 2021

Dear Ddavis On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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OT
vipOpenTable Diner
San Francisco
3 reviews
Dined on September 11, 2021
Overall1food2service1ambience1

I just wrote a complaint on the website and Yelp as well. I cannot tell you how terrible this experience has been. First we had a reservation at 5:15 (checked in at 5:10) and didn't get seated until 5:40pm. Once seated they took our order but we still hasn't gotten any water whatsoever until 5:55pm. I had to go outside our room and ask someone for water. I feel like this place had the worst management ever and it's not worth your time and money. I can't believe we've been at the restaurant for almost an hour now WITHOUT eating or drinking anything! WITH a reservation!!

Benihana - New York, NY
Responded on September 14, 2021

Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
OpenTable Diner
1 review
Dined on September 10, 2021
Overall5food5service5ambience5

Was great for me and my partner since it was her birthday

OT
OpenTable Diner
1 review
Dined on September 10, 2021
Overall5food5service5ambience5

Me and my family enjoyed our self

JZ
vipJZ29
New York Area
5 reviews
Dined on September 8, 2021
Overall1food2service2ambience3

We had an issue with the service and our chef kept adding more butter and salt after we asked him not to.

Benihana - New York, NY
Responded on September 14, 2021

Dear JZ29 We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
OpenTable Diner
1 review
Dined on September 5, 2021
Overall5food5service5ambience5

Olivia and Nirmal where very professional and excellent customer service.
We enjoy very much.

MH
MrHotelier
New Orleans
9 reviews
Dined on September 5, 2021
Overall5food5service5ambience5

Great food as always! Nick our servers was great. It was hard to accommodate our group of 15 and a baby but the manager made it happen. Always a great time at Benihana for friends’ get-together! Thank you chef Kanai for the great food and great entertainment!

SK
SandraK
New York Area
8 reviews
Dined on September 4, 2021
Overall5food5service3ambience3

Food was good

OT
OpenTable Diner
Argentina
1 review
Dined on September 1, 2021
Overall2food4service2ambience1

We had to wait even when we made a reservation.
It was too loud, too much smelly. Too many people inside

Benihana - New York, NY
Responded on September 3, 2021

Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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NY
1sttimetoNYC
1 review
Dined on September 1, 2021
Overall1food1service1ambience1

It was terrible! The chef didn’t even talk. I hate giving bad reviews but really disappointed. yes

Benihana - New York, NY
Responded on September 3, 2021

Dear 1sttimetoNYC Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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HR
HaydeeR
1 review
Dined on August 31, 2021
Overall1food5service1ambience1

I did a party of 10 and there was 7 of us the birthday girl came late and they didn’t let her sit with us when i did the reservation I put 10 NOT 7 I was so mad!

Benihana - New York, NY
Responded on September 2, 2021

Dear HaydeeR On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

Report
OT
OpenTable Diner
1 review
Dined on August 28, 2021
Overall5food5service5ambience5

Geaat food

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A
Angel
New York Area
3 reviews
Dined on August 28, 2021
Overall4food4service5ambience4

Good customer service from Chef Mizan and Hassan.

Benihana - New York, NY
Responded on September 1, 2021

Dear Angel Your feedback is appreciated. We will be sure to share your kind words with the team.

Report

FAQs

You can order delivery directly from Benihana - New York, NY using the Order Online button. Benihana - New York, NY also offers delivery in partnership with Postmates and Uber Eats. Benihana - New York, NY also offers takeout which you can order by calling the restaurant at (212) 581-0930.

Benihana - New York, NY is rated 3.9 stars by 4542 OpenTable diners.

Benihana - New York, NY does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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