Benihana - New York, NY

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1. AP

   AtillaP

   1 review

   5.0

   1 review

   Dined today

   overall5food5service5ambience5

   Everything was great and this was my time ever coming here and it was great

   Report
2. OT

   OpenTable Diner

   New York Area

   1 review

   3.0

   1 review

   Dined 2 days ago

   overall3food5service3ambience4

   The food was amazing and so was our chef. Our server was really good until the end when she didn’t even offer our dessert that we already paid for but had to ask for. And it took her 30 mins after we already paid, had our table cleaned, and we just waiting for our dessert. And several waiter were asking us what we were waiting for. Our server had purple hair, was nice but needs to realize we pay for everything and deserve it all. She only gave us 1 ice cream when it was 2 of us. Didn’t even give us a spoon lol. Other than that, it was nice.

   Benihana - New York, NYResponded 1 day agoDear valued guest, We’re sorry to hear that this was your experience. We value our customers above all else and are constantly striving to improve. Please accept our apologies. We hope you’ll give us a try again in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

   Report
3. DJ

   DeniseJ

   Atlanta

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Jonathan and Gabriel were terrific but the food charges were a bit exorbitant for the portions and quality.

   Report
4. A

   Ashley

   New York Area

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   It was a great experience. The hospitality was amazing. We made reservations before hand and we got there right on time and was seated immediately. Our waiter was amazing and so was the manager Chris I️ think his name was. Great location and great food. We had a lovely time. - the Ashley’s

   Report
5. MI

   MIke

   1 review

   4.0

   1 review

   Dined on January 30, 2023

   overall4food5service5ambience4

   Everything is good, but I'm mainly here for the fried rice. Don't pass it up.

   Report
6. OT

   OpenTable Diner

   New York Area

   1 review

   3.0

   1 review

   Dined on January 28, 2023

   overall3food3service4ambience3

   Chef saturated the rice in soy sauce. We ate a little. Rest was inedible. Also, chef wasn’t very engaging. Made a dull experience.

   Benihana - New York, NYResponded 4 days agoDear valued guest, We’re sorry to hear that this was your experience. We value our customers above all else and are constantly striving to improve. Please accept our apologies. We hope you’ll give us a try again in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

   Report
7. LA

   LAVIGNET

   1 review

   1.0

   1 review

   Dined on January 27, 2023

   overall1food1service2ambience1

   A full nightmare 30 mn waiting our table. We arrived in a room with 30 children 5/ 6 years old.. group of friends all yelling...for different reasons. MC DONALD BIRTHDAY ATMOSPHERE We ordered after waiting 15mn.. we add 2 miso.. not my beer neither the endaname Then frozen sashimi arrived.. .. fish was still frozen..feeling having of fish sorbet. Ny is too far from the sea to have fresh fish in a Japanese restaurant. We waited to paid the 2 miso.. but no-one came.. we left and had a fabulous dîner at a Korean restaurant. DONT GO THERE.

   Benihana - New York, NYResponded 1 day agoHi LAVIGNET, Thank you for your feedback. We’re extremely sorry to hear that your special celebration didn’t go as expected at our Benihana location. Please contact us directly by visiting our "Contact Us" page on our website. Please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

   Report
8. VS

   VeronicaS

   New York Area

   4 reviews

   5.0

   4 reviews

   Dined on January 24, 2023

   overall5food5service5ambience4

   Every staff member was courteous and I had an amazing chef. The manager came to my table introduced himself and asked me is everything alright.

   Report
9. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on January 24, 2023

   overall5food5service5ambience5

   Amazing food, people

   Report
10. CL

    CeciliaL

    New York Area

    1 review

    2.0

    1 review

    Dined on January 22, 2023

    overall2food2service2ambience1

    Not as good as it was a few years ago.

    Benihana - New York, NYResponded on January 24, 2023We’re sorry to hear about your experience, CeciliaL, but the feedback is appreciated. Your remarks will be shared with the team. Please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website. please click on the “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
11. PA

    PetiaAAR

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on January 21, 2023

    overall5food5service5ambience5

    We had an amazing time celebrating our daughter's birthday!

    Report
12. L

    Loveeepink

    1 review

    4.0

    1 review

    Dined on January 21, 2023

    overall4food5service5ambience3

    Benihana is overall a good restaurant for friends and family is a loud setting so if you looking for something more quite and intimate the bar area in the 1st floor will most likely be able to accommodate you.

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13. a

    ahhhnuh

    New York Area

    3 reviews

    4.0

    3 reviews

    Dined on January 21, 2023

    overall4food5service3ambience3

    Despite the fact it was bday and the staff knew it - our bday person didn’t get treated with song or any acknowledgment.

    Report
14. OT

    OpenTable Diner

    Düsseldorf

    3 reviews

    4.0

    3 reviews

    Dined on January 21, 2023

    overall4food4service3ambience3

    Für Gruppen sehr zu empfehlen. War geschäftlich in New York und bin abends alleine essen gegangen. Das Essen sowie die Zubereitung direkt am Tisch vor einem ist super, mit ein wenig show einige vom Koch. Wenn man seine Ruhe haben will sollte man hier nicht essen, da sehr laut. Mir hat es gefallen und das nächste Mal in Gruppenstaetke.

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15. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on January 21, 2023

    overall5food5service5ambience5

    Had me son's birthday and he had a ball

    Report
16. OT

    OpenTable Diner

    New York Area

    2 reviews

    vip
    2.0

    2 reviews

    Dined on January 17, 2023

    overall2food1service2ambience3

    I have been there twice. Place is overrated: The food quality and taste is not worth its price. They add butter on everything. They give your check before you ask for it or ask for dessert . Your will be seated on the same table close or next to other strangers. It's ok if you don't mind, but the space is very limited. The chef show is not impressive.

    Benihana - New York, NYResponded on January 26, 2023Thank you for taking the time to leave a review, even if your experience wasn’t great. We’re sorry to hear we did not meet your expectations. We will use this as a learning experience on how we can improve. If you wish to contact us with further details regarding this experience, you may do so by visiting our "Contact Us" page on our website. please click on the “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
17. OT

    OpenTable Diner

    New York Area

    4 reviews

    vip
    1.0

    4 reviews

    Dined on January 16, 2023

    overall1food1service2ambience1

    Quality continues to go lower and lower. Food was horrible, too bad

    Benihana - New York, NYResponded on January 26, 2023Dear valued guest, we sincerely apologize for the experience you had, but thank you for bringing this to our attention. If you wish to contact us with further details regarding this experience, you may do so by visiting our "Contact Us" page on our website. please click on the “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
18. z

    zigray

    New Orleans

    5 reviews

    vip
    1.0

    5 reviews

    Dined on January 16, 2023

    overall1food3service2ambience1

    Mas produced birthday partys full of kids in a room that looks like a holding pen upstairs

    Benihana - New York, NYResponded on January 27, 2023zigray, so sorry to hear you had a disappointing experience. Your comments will be shared with the rest of the team. If you wish to contact us with further details regarding this experience, you may do so by visiting our "Contact Us" page on our website. please click on the “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
19. C

    Council

    1 review

    4.0

    1 review

    Dined on January 15, 2023

    overall4food5service3ambience3

    I love Benihanas, aside from the hour long wait when we had reservations. Dinner experience is always great. Would recommend anyone go during the week! Weekends can be a lil crowded.

    Report
20. DT

    DT728

    Raleigh

    3 reviews

    vip
    4.0

    3 reviews

    Dined on January 15, 2023

    overall4food3service4ambience3

    Atmosphere was great, although the crowds were insane. Food lacked flavor compared to other hibachi restaurants, and the value was somewhat diminished due to the high pricing.

    Report
21. AR

    AaRon

    Chicago

    3 reviews

    2.0

    3 reviews

    Dined on January 14, 2023

    overall2food4service3ambience1

    They were almost 30 mins late sitting us for our reservation. The whole place was mayhem with everyone waiting for their tables. By the time we sat down we had to eat quickly to be able to make our show. The waitress was very nice and very accommodating and was the best part of our experience. The chef was pretty good too. The food was ok. I’ve been to many Benihanas in the past and they are usually somewhat elegant. This one was like a factory with very little ambiance. I’d try another hibachi place in NYC.

    Benihana - New York, NYResponded on January 30, 2023We are very sorry to hear that your experience was less than satisfactory. Your feedback has been relayed to our team. If you wish to contact us with further details regarding this experience, you may do so by visiting our "Contact Us" page on our website. please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
22. SV

    ShariV

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on January 14, 2023

    overall5food5service5ambience5

    we had a wonderful time!

    Report
23. ER

    EddieR

    1 review

    5.0

    1 review

    Dined on January 12, 2023

    overall5food5service5ambience5

    Very good...excellent quality food. Family oriented place

    Report
24. KA

    KathyA

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on January 11, 2023

    overall5food5service5ambience5

    I’ve been dining at Benihana for years both services and food is excellent. I highly recommend dining there.

    Report
25. J

    Jani

    New York Area

    2 reviews

    1.0

    2 reviews

    Dined on January 8, 2023

    overall1food2service1ambience1

    Loud, bright, not good! Waiter annoyed and not attentive. Old salad and thin broth as courses. Meat and fish were ok. The chef at the table was nice. Courses came in a rush. Can not recommend this restaurant!

    Benihana - New York, NYResponded on January 26, 2023Dear Jani On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

    Report
26. CZ

    CharleenZ

    Las Vegas

    1 review

    1.0

    1 review

    Dined on January 8, 2023

    overall1food1service5ambience2

    Chef was not entertaining

    Benihana - New York, NYResponded on January 26, 2023Dear CharleenZ Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
27. BM

    BrianM

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5

    Always a great time and once done look forward to are next visit!

    Report
28. OT

    OpenTable Diner

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on January 7, 2023

    overall5food5service5ambience5

    We were please with everything

    Report
29. I

    Irenemg

    1 review

    4.0

    1 review

    Dined on January 7, 2023

    overall4food4service3ambience3

    This was our first time here.We went a party of 6 to have lunch, the greeter was not amenable no greeting and did not explain why we were accommodated with two other unrelated persosn on the same table. We had to ask the first server to explain to us how the menu worked, she did and give us a great service, but it would have been a better experience if the greeter would have been more candid. The food was ok nothing very special maybe it had more oil for us taste but besides that it was good.

    Report
30. R

    Rjf12

    Philadelphia

    2 reviews

    vip
    4.0

    2 reviews

    Dined on January 7, 2023

    overall4food4service4ambience3

    830 reservation but not seated until 9:00 pm.

    Report
31. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5

    Nirmel I believe was his name was phenomenal and had so much energy will definitely go back again

    Report
32. NY

    NYCLady

    New York Area

    11 reviews

    4.0

    11 reviews

    Dined on January 6, 2023

    overall4food4service4ambience4

    The experience isn’t what it used to be. Also the chef overcooked the rice and vegetables. Welp.

    Report
33. JS

    JypS

    New York Area

    6 reviews

    3.0

    6 reviews

    Dined on January 5, 2023

    overall3food4service3ambience3

    Chef puts on a Good show while preparing the food. Tasty food and large portions. The only drawbacks were the pricey menu and the fact that staff started preparing the table for the next costumers while we were still eating. Felt like they were rushing us.

    Benihana - New York, NYResponded on January 26, 2023Dear JypS Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
34. BH

    BryantH

    New York Area

    7 reviews

    vip
    5.0

    7 reviews

    Dined on January 5, 2023

    overall5food5service5ambience4

    Great time and great food. Can’t go wrong with hibachi!

    Report
35. D

    Diagonza

    Mexico City

    4 reviews

    4.0

    4 reviews

    Dined on January 5, 2023

    overall4food4service3ambience2

    Very slow service, lots of noise, nice lobster roll

    Report
36. NL

    NicoleL

    1 review

    3.0

    1 review

    Dined on January 5, 2023

    overall3food4service1ambience1

    the lights were very bright and the service was terrible the serve disappeared for a while and forgot a few things. overall the food was okay but Id rather got to a real Japanese restaurant in the future.

    Benihana - New York, NYResponded on January 26, 2023Dear NicoleL We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

    Report
37. SM

    SuppaMomma

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on January 4, 2023

    overall5food5service5ambience5

    Very nice place as always, celebrated my daughters birthday and they made her feel special. Drinks were strong and food was delish

    Report
38. FN

    FrankN

    Ottawa

    5 reviews

    5.0

    5 reviews

    Dined on January 4, 2023

    overall5food5service5ambience5

    Great dinner with the family. Food portions were very generous.

    Report
39. JV

    JamesV

    1 review

    1.0

    1 review

    Dined on January 2, 2023

    overall1food1service1ambience1

    By far the worst experience I ever had. The Reservation was for 4 and we weren't seated until 5. The waiter was not attentive at all we had to wait for utensils to eat. waited for drink refills until after thr meal . very over priced for the portions. They charge extra for fried rice but don't tell you that until you recieve the bill.

    Benihana - New York, NYResponded on January 26, 2023Dear JamesV on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

    Report
40. KB

    KelseyB

    1 review

    2.0

    1 review

    Dined on January 2, 2023

    overall2food4service1ambience1

    Worst service I’ve ever had there. My ice tea was served boiling hot in a glass cup. Food took over an hour for appetizers.

    Benihana - New York, NYResponded on January 26, 2023Dear KelseyB We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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