Benihana - New York, NY

Benihana - New York, NY 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. G

   Gabriela

   New York City1則評論

   5.0

   在今天用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Chef Daniel was great! Friendly and made the ambience really funny. Our server too, very attentive and helpful, always taking care of us. But the bartender that night was :/ Not friendly at all. Not even a smile. Maybe it wasn't his day.
   

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2. t

   tylill

   New York City1則評論

   5.0

   在7天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   This was my 2nd time going, and it was a perfect time out again. No complaints . I'll be back soon
   

   Benihana - New York, NY已在6天前回覆

   Dear Tylill, Thank you so much for your kind words and continued support! We're thrilled to hear you had another great experience with us. It means a lot to know you enjoyed your time here, and we can't wait to welcome you back again soon!
   

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3. L

   Leonard VIP

   New York City5則評論

   2.0

   在2025年4月27日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 3
   4. 氛圍 3

   Food was fair at best. Had a feel of a cafeteria. Chef was bored with his job.
   

   Benihana - New York, NY已於2025年4月29日​回覆

   Thanks for the feedback, Leonard. We're sorry to hear that your experience at Benihana - New York, NY didn't meet your expectations. We pride ourselves on our culinary expertise and it seems we fell short during your visit. We appreciate your comments about our service and hope to improve your opinion of our team. We hope to have the chance to serve you better in the future. Best, The Management Team
   

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4. E

   Edgar VIP

   Mexico City6則評論

   3.0

   在2025年4月26日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 4
   4. 氛圍 2

   The restaurant had another occupied table, and the chef started cooking 40 minutes after we arrived. This delay was due to the waiter, who took 20 minutes to acknowledge that a couple at our table hadn’t ordered any food. Additionally, we returned a flat Coke three times, and they finally accepted that the soda machine was broken, leaving us with only two options: tap water or sparkling water. Although the chef was excellent, the service at Benihana was lacking.
   

   Benihana - New York, NY已於2025年4月30日​回覆

   Thanks for the feedback, Edgar. We're glad to hear that you enjoyed the chef's performance at Benihana - New York, NY. However, we're sorry to hear about the delay in service and the inconvenience caused by the broken soda machine. We appreciate your patience and patience in accepting the Coke. Your feedback is valuable and will be taken into consideration as we strive to improve our service. We hope to serve you again soon.
   

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5. L

   Laurel

   San Francisco1則評論

   5.0

   在2025年4月21日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Loved it had a great time with my friends. Loved the food and drinks and service.
   

   Benihana - New York, NY已於2025年4月22日​回覆

   Hi Laurel, We're thrilled to hear that you and your friends had a great time at Benihana - New York, NY! It's wonderful to know that you enjoyed our food, drinks, and service. We strive to provide a memorable dining experience for all our guests and your feedback is a testament to our efforts. Thank you for taking the time to leave us this wonderful review. We look forward to welcoming you and your friends back soon! Best, The Management Team
   

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6. L

   Lito

   New York City1則評論

   5.0

   在2025年4月20日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 4
   4. 氛圍 4

   Food was amazing didn’t take long with food even though it was alot of people and it was Easter drink could have been stronger but overall excellent experience
   

   Benihana - New York, NY已於2025年4月23日​回覆

   Hi Lito, We're thrilled to hear that you had an amazing experience at Benihana - New York, NY! It's wonderful to know that you found our food amazing and our drink stronger than expected. We always aim to provide our guests with a memorable dining experience and your feedback is truly appreciated. We've noted your feedback about the service and we'll strive to improve. We hope to serve you again soon! Best Regards, The Management Team
   

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7. K

   Kris

   New York City29則評論

   4.0

   在2025年4月20日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 3

   Wish the chef was more entertaining and had more tricks especially for the kids.
   

   Benihana - New York, NY已於2025年4月23日​回覆

   Thanks for visiting us, Kris. We appreciate your feedback and are glad to hear that you found our food and service to your liking. We're sorry to hear that the chef's entertainment didn't meet your expectations. We always strive to make our kids' experience as enjoyable as possible. We'll certainly take your comments into consideration as we continually work to improve our guest experience. We hope to welcome you back soon!
   

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8. O

   Ozge

   New York City1則評論

   5.0

   在2025年4月18日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 4

   It was a great experience for our family. It was the first time for my son to have hibachi and he loved the tricks and entertainment that came with it. Both of our servers were very attentive. Our cook was very sociable and he paid extra attention to our son, even giving him corn and extra vegetables. To top it off he wrote “I ❤️ U” with the food. The meats were very well flavored and yummy. The place was very full and crowded. It was hard to hear our conversation.
   

   Benihana - New York, NY已於2025年4月20日​回覆

   Thanks for the feedback, Ozge! We're thrilled to hear that your first experience with our hibachi chef was a hit and that you and your son enjoyed the entertainment. We're also glad to know that our team's attentiveness was appreciated. We always strive to provide the best service and food to our guests, and we're glad we hit the mark during your visit. We hope to see you and your family again soon!
   

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9. M

   Melissa

   New York City1則評論

   5.0

   在2025年4月18日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   TU was my chief, he was funny and engaging! Our server was attentive and very polite!
   

   Benihana - New York, NY已於2025年4月20日​回覆

   Hello Melissa, Thank you for your wonderful review and for giving us a perfect rating! We're thrilled to hear that you had a great time at Benihana - New York, NY. It's fantastic to know that our team made you feel welcome and that you had a positive experience with us. We always strive to provide our guests with an enjoyable dining experience, and your feedback is a testament to our efforts. We look forward to serving you again soon! Best, The Management Team
   

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10. M

    Melissa VIP

    New York City1則評論

    1.0

    在2025年4月17日用過餐

    1. 整體 1
    2. 食物 1
    3. 服務 3
    4. 氛圍 2

    Started off not great had a 7pm reservation and had to wait 15mins to be seated. We had a nice table we were in a private room with just our party of 7. Server and Chef were nice but we all got sick the next day. Cross this one off the list.
    

    Benihana - New York, NY已於2025年4月20日​回覆

    Thanks for the feedback, Melissa. We're sorry to hear about your recent experience at Benihana - New York, NY. It's disappointing to hear that you and your party did not enjoy your meal due to the wait time. We strive to provide a comfortable and enjoyable dining experience for all our guests and it's clear we fell short during your visit. We sincerely apologize for your illness and hope it was just an isolated incident. We appreciate your honesty and will use this as a learning opportunity to improve our service. We hope to have the opportunity to serve you better in the future. Best Regards, The Management Team
    

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