Benihana - New York

3.9
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3970 Reviews
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$30 and under
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Japanese
Welcome to Benihana New York City, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well as your taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. The restaurant includes a full bar with sushi lounge, great for after-work drinks and meeting friends. Guests looking to celebrate a special occasion can dine in our elegant private dining rooms. Located in the heart of Manhattan, see what made Benihana New York the legend that it is today. Looking to host an event or private party? Our private dining rooms are always a crowd pleaser. Call for more details and price options. An 18% service charge is added to all guest checks for parties of eight or more.
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What 3970 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.1
food
3.7
service
3.6
ambience
3.6
value
Noise · Moderate
65% of people would recommend it to a friend
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VA
New York Area
5 reviews
Dined a day ago
Overall1food1service1ambience2

I went with my 4 years old kid I asked if could be a short wait ( is you know children are no so patient) for the food and it took an hour + 15 minutes for us to start eating I ask the waitress twice what’s going’s on and she keep sayings the chef it’s coming , no body even apologized or something my kid got tired and I decided to take my food to go cause they decided to cook the other people food only were men’s instead to do my and my little one who we got there first , it was to long the wait and really bad service really disappointing!

OT
New York Area
6 reviews
Dined 2 days ago
Overall2food1service1ambience1

I hadn’t been here in a few years and after going today I realized why. The quality of the food is horrible. The chicken rice tasted like nothing they put so much butter in all the food that the food tasted buttery. Our cook was not very clean. He would clean the knife with the same cloth he was cleaning the top hit plate that he cooked on. Very unsanitary. I get that they were very busy. But maybe you need to give better quality food. The service was very rushed and didn’t even get a refreshment of water. I will not go back. My husband took me here to have a good hearty dinner. Instead he paid $150.00 for a very crappy dinner.

OT
San Francisco
4 reviews
Dined 2 days ago
Overall4food5service5ambience4

I’m a Benihana regular and we basically go once a month and this time was by far the best tasting food. Milton, our chef, was truly phenomenal. Great job

OT
New York Area
1 review
Dined 3 days ago
Overall5food5service5ambience5

I was celebrating my birthday.

OT
1 review
Dined 3 days ago
Overall1food2service1ambience1

Waited over an hour to be seated, with a reservation. After we finally were seated the wait staff was not attentive to our table- did not receive drinks or appetizer in a timely matter, had to physically get up and walk to bar to reorder drinks.

B
Philadelphia
1 review
Dined 3 days ago
Overall5food5service4ambience4

Great experience it was worth every penny. Only drawback is I had group reservation but we still had to wait 30 minutes before getting seated

TJ
Baltimore
27 reviews
Dined 3 days ago
Overall4food5service4ambience4

Food was good but it was freezing inside.

OT
New England
2 reviews
Dined 3 days ago
Overall2food5service2ambience2

Waitress spaced out. Put two extra drinks on our tab that weren’t ours. Hand me back the check that wasn’t ours with someone’s else’s credit card and just walked off. It was really not a good experience

D
1 review
Dined 4 days ago
Overall2food1service5ambience2

The food was very bland and they changed the mustard sauce to some creamy bland sauce . No BUENO

MP
1 review
Dined 4 days ago
Overall3food2service3ambience2

Our waitress was phenomenal she got a great tip, the guy cooking our food had no idea what he was doing or who wanted what. Food was basic

AB
1 review
Dined 5 days ago
Overall3food2service4ambience3

Because of the crowds at one table I wasn’t satisfied. I thought it would be a bit more intimate but you’re literally sitting super close to someone else and the chef wasn’t as fun as I thought it would be. Also, the food needs extra seasoning. Super dry!

OT
New York Area
1 review
Dined 5 days ago
Overall5food5service5ambience5

Very good. Had a great night.

MH
1 review
Dined 6 days ago
Overall5food5service5ambience5

We were celebrating our son's 40th Birthday along with his 5 year old son who was impressed with the Chef and all his talents cooking our meals. Fun was had by all

OT
Hawaii
1 review
Dined on January 21, 2020
Overall4food5service4ambience5

Very good experience! Food was prepared right in front of us! Definitely want to come back!

SR
San Francisco
5 reviews
Dined on January 19, 2020
Overall3food3service2ambience2

Not a great experience as too loud and service needs improvement

Benihana - New York
Responded 5 days ago

Susan, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
Salt Lake City
11 reviews
Dined on January 19, 2020
Overall2food3service1ambience1

Having fond memories of frequenting the Benihana in Salt Lake City in the 1990s, we were excited to visit the Original Benihana in New York City. Unfortunately our expectations were shattered. Upon arrival, we waited in an uncomfortable and uninviting bar for at least 15 minutes despite having a reservation. When we were eventually sat underneath a much too loud and blown out speaker, we were tossed greasy, fingerprint-covered menus. The dining room felt drab and uninspired with bad lighting and little to no decoration. The chairs and floors were filmy and the bathrooms were gross. After browsing the tacky Applebee's-style blue colored "cocktails", we decided on beer. While the server was polite and took our drink order promptly, he was much too quiet and hard to hear in such a loud environment. We knew we wanted the 5 course meal so ordering was easy. When Devin, our cook(not a Benihana caliber chef) showed up after 15 or 20 minutes, he read our orders back to us and got to work. After a few forced jokes and oafish chopping, we were served. He arrogantly sassed a teenage girl that asked for garlic butter and snidely dismissed a request to chop our green onions into non 3 inch pieces. He also made rude comments to the chef working behind him after bumping into him more than once. He didn't even do the fun shrimp into the hat toss, which is a quintessential Benihana trick, therefore was greatly disappointing especially because we saw other chefs doing it. The courses were acceptable. The fried rice was great and sadly the highlight. But we left wanting so much more. I know Benihana has expanded and become a place for tourists and kids over the last couple decades and it's not what it was in the 90s. But it has gone beyond downhill. The fact that they don't care to keep up the flagship restaurant in the middle of New York City is both shocking and sad. This company needs a serious facelift and overhaul.

Benihana - New York
Responded 5 days ago

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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L
New York Area
2 reviews
Dined on January 19, 2020
Overall4food4service4ambience4

The entertainment and food was great.

BS
1 review
Dined on January 18, 2020
Overall2food5service1ambience1

They took extra money off my card that i did not tell them to take

Benihana - New York
Responded 5 days ago

Brianna, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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OT
Philadelphia
1 review
Dined on January 18, 2020
Overall2food3service2ambience1

It was hard to enjoy meal because they had too many people squeezed in at our table and then the table behind was so tight against ours that I had to continually move my chair to let people, chefs, waiters in and out. First bad experience we have ever had at a Benihana’s.

OT
1 review
Dined on January 18, 2020
Overall1food2service1ambience1

Used to like this spot, but I honestly received the worst service I’ve received at any restaurant. I normally do not write reviews but was so disappointed by this service that I felt to warn the next person from going there. This was about my 4th time going to this restaurant, so I thought I knew what to expect, but I was very wrong. Will for sure not recommend it to anyone and will not be wasting my hard earned money going back

Benihana - New York
Responded 5 days ago

We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
1 review
Dined on January 17, 2020
Overall3food3service4ambience3

Too noisy. The rest fine, aligned with my expectations. Good to go with kids and for parties.

Benihana - New York
Responded 5 days ago

We apologize for your experience. Your feedback helps us to make improvements. We sincerely hope you will return to visit us at any one of our restaurants. Thank you for taking the time to share your review.

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JB
Atlanta
9 reviews
Dined on January 17, 2020
Overall4food4service3ambience3

Food was good as always. Very busy so service was slow. Drink refills could have been more timely. Overall however I still will go back the next time I want some food prepared in front of me.

NM
1 review
Dined on January 17, 2020
Overall5food5service5ambience5

The food was fresh and good, the staff was respectful

OT
New York Area
5 reviews
Dined on January 17, 2020
Overall2food2service2ambience2

Way over priced. Food was uninspiring and not well seasoned. E chefs are fun for the kids with their tricks and corny jokes. But overall, feels very chain restaurant and not authentic. The hostess was rude too. What a waste of a night out in NYC. Next time we will go to an authentic place

Benihana - New York
Responded 5 days ago

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
New York Area
6 reviews
Dined on January 16, 2020
Overall5food5service5ambience5

Great brunch party spot

S
New York Area
4 reviews
Dined on January 15, 2020
Overall5food4service5ambience5

I always enjoy my food, it's reasonably priced and tastes really good. The drinks are great as well. The mannerism of the staff has bern good thus far.
Don't go if you have severe food allergies.
#fruitiliciousnaturalskincare

A
New York Area
10 reviews
Dined on January 15, 2020
Overall4food5service4ambience3

it’s Good to celebrate a birthday but the smell all stuck in your clothes the need to have better ventilation

TA
London
7 reviews
Dined on January 15, 2020
Overall1food2service1ambience1

We visited from the UK, Benihana is a very important place for us and we have visited them all round the world. Hawaii, Las Vegas, London, Scotland.....
As NYC was the 1st Benihana we thought this was going to be the best and it was not.
Arrival was rude and like we’d put the hostess out, actual place was like a cafe with no normal Benihana ambience and looked dirty.
We had 9 people scrunched on our table!!!!
Was served 2 courses of our meal before even getting drinks. Chef was ok, done some tricks but nothing amazing. Sauces were horrible and very different to normal Benihana sauces and when we asked for the wasabi/horse radish sauce was got laughed at like it wasn’t a normal Benihana sauce.
Bill was incorrect and we was charged for a $44 bottle of wine we did not have.
But that was the quickest our waiter moved when waiting for us to pay!!!!
Really disappointed.
This is such a special place for us and it was not good at all.

Benihana - New York
Responded 5 days ago

Toyah, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
New York Area
1 review
Dined on January 15, 2020
Overall3food4service2ambience3

The waitress was horrible ,we kept having to remind her for our drinks and will have to get up to look for her for more water ,she disappeared several of times and one of us kept having to get up and look for her or ask another waiter ..had to remind her twice that their was birthdays at the table towards the end I told her that usually Benihana on your birthday takes a family pic she said she wasn’t aware of that and disappeared again ..never to be seen ..BTW ..jimmy the cook was amazing and funny ..and the food was good as always

Benihana - New York
Responded on January 17, 2020

On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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OT
Detroit
4 reviews
Dined on January 15, 2020
Overall5food5service4ambience5

We had a Blue Ocean Bowl at the bar, yummy. Then we dined at The Chef’s Table for my birthday. Our chef was awesome. The food was good. I would return for a visit.

P
New York Area
1 review
Dined on January 14, 2020
Overall3food5service1ambience3

I reserved for a birthday celebration which they didint

Benihana - New York
Responded on January 17, 2020

Pranto, On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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OT
1 review
Dined on January 14, 2020
Overall4food4service4ambience4

With my boyfriend and daughters we had an amazing time🔥🔥

OT
San Francisco
2 reviews
Dined on January 12, 2020
Overall5food5service4ambience5

Birthday it was pretty good.

Benihana - New York
Responded on January 16, 2020

Thank you for celebrating your special occasion with the Benihana team!

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OT
New York Area
1 review
Dined on January 11, 2020
Overall2food4service1ambience2

It’s funny. My sisters birthday always falls on the second Sunday of the new year. Usually, we have a grand time with the clan. This time, however, was different. I will not write that our experience was altogether bad. Our waiter was 1000% the best part. He made sure my sister had a wonderful day. However, we had to wait 40 mins for our table. You’d think they could get us our table on time. No one was responsive when we asked how long it would take. We were disappointed but this. We will not be retuning for a birthday dinner due to this volatility.

Benihana - New York
Responded on January 13, 2020

On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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AN
New York Area
1 review
Dined on January 11, 2020
Overall3food5service5ambience2

Very stuffy and hot. No air or ventilation is the only complaint I have. Other than that had a great time !

Benihana - New York
Responded on January 14, 2020

Ana, we apologize for your experience. Your feedback helps us to make improvements. We sincerely hope you will return to visit us at any one of our restaurants. Thank you for taking the time to share your review.

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OT
New York Area
1 review
Dined on January 11, 2020
Overall2food2service3ambience2

We took our son for his 9th birthday and were pretty disappointed. We were crowded into a Hibachi table party of 10 year old girls, there was no ‘flair’ in terms of the Hibachi food prep and o stall or felt like a much lesser version of our local hibachi restaurant, Flame. I would not go back.

Benihana - New York
Responded on January 14, 2020

On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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R
New York Area
5 reviews
Dined on January 7, 2020
Overall5food5service5ambience5

Great birthday lunch for me with my family!

Benihana - New York
Responded on January 16, 2020

Rennee, Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family.

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OT
New York Area
1 review
Dined on January 6, 2020
Overall5food5service5ambience5

Lin our chef was amazing had a great time

Benihana - New York
Responded on January 16, 2020

Thank you for leaving us positive feedback, come back soon!

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PF
New York Area
1 review
Dined on January 5, 2020
Overall2food1service2ambience1

Atmosphere severly lacking any sort of style, we felt like we were in an airport basement. The food was flavorless and greasy. We brought our kids here and waited over a half hour to order evening though we had a reservation. Don't waste your time!

OT
New York Area
2 reviews
Dined on January 5, 2020
Overall5food5service5ambience5

I generally take my daughter once a year. As usual it was a fun and happy experience. The chef was funny and highly skilled.

Benihana is hardly what I would call an authentic Japanese restaurant but it is a ritually fun dining experience. I highly recommend going if you don’t have a Benihana I. Your hometown.

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