Benihana - New York

3.9
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3950 Reviews
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$30 and under
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Japanese
Welcome to Benihana New York City, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well as your taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. The restaurant includes a full bar with sushi lounge, great for after-work drinks and meeting friends. Guests looking to celebrate a special occasion can dine in our elegant private dining rooms. Located in the heart of Manhattan, see what made Benihana New York the legend that it is today. Looking to host an event or private party? Our private dining rooms are always a crowd pleaser. Call for more details and price options. An 18% service charge is added to all guest checks for parties of eight or more.
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What 3950 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.1
food
3.7
service
3.6
ambience
3.6
value
Noise · Moderate
67% of people would recommend it to a friend
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SR
San Francisco
5 reviews
Dined 2 days ago
Overall3food3service2ambience2

Not a great experience as too loud and service needs improvement

BS
1 review
Dined 2 days ago
Overall2food5service1ambience1

They took extra money off my card that i did not tell them to take

OT
1 review
Dined 2 days ago
Overall1food2service1ambience1

Used to like this spot, but I honestly received the worst service I’ve received at any restaurant. I normally do not write reviews but was so disappointed by this service that I felt to warn the next person from going there. This was about my 4th time going to this restaurant, so I thought I knew what to expect, but I was very wrong. Will for sure not recommend it to anyone and will not be wasting my hard earned money going back

OT
1 review
Dined 3 days ago
Overall3food3service4ambience3

Too noisy. The rest fine, aligned with my expectations. Good to go with kids and for parties.

JB
Atlanta
9 reviews
Dined 3 days ago
Overall4food4service3ambience3

Food was good as always. Very busy so service was slow. Drink refills could have been more timely. Overall however I still will go back the next time I want some food prepared in front of me.

OT
New York Area
3 reviews
Dined 4 days ago
Overall2food2service2ambience2

Way over priced. Food was uninspiring and not well seasoned. E chefs are fun for the kids with their tricks and corny jokes. But overall, feels very chain restaurant and not authentic. The hostess was rude too. What a waste of a night out in NYC. Next time we will go to an authentic place

S
New York Area
4 reviews
Dined 5 days ago
Overall5food4service5ambience5

I always enjoy my food, it's reasonably priced and tastes really good. The drinks are great as well. The mannerism of the staff has bern good thus far.
Don't go if you have severe food allergies.
#fruitiliciousnaturalskincare

A
New York Area
9 reviews
Dined 5 days ago
Overall4food5service4ambience3

it’s Good to celebrate a birthday but the smell all stuck in your clothes the need to have better ventilation

TA
London
7 reviews
Dined 5 days ago
Overall1food2service1ambience1

We visited from the UK, Benihana is a very important place for us and we have visited them all round the world. Hawaii, Las Vegas, London, Scotland.....
As NYC was the 1st Benihana we thought this was going to be the best and it was not.
Arrival was rude and like we’d put the hostess out, actual place was like a cafe with no normal Benihana ambience and looked dirty.
We had 9 people scrunched on our table!!!!
Was served 2 courses of our meal before even getting drinks. Chef was ok, done some tricks but nothing amazing. Sauces were horrible and very different to normal Benihana sauces and when we asked for the wasabi/horse radish sauce was got laughed at like it wasn’t a normal Benihana sauce.
Bill was incorrect and we was charged for a $44 bottle of wine we did not have.
But that was the quickest our waiter moved when waiting for us to pay!!!!
Really disappointed.
This is such a special place for us and it was not good at all.

OT
New York Area
1 review
Dined 6 days ago
Overall3food4service2ambience3

The waitress was horrible ,we kept having to remind her for our drinks and will have to get up to look for her for more water ,she disappeared several of times and one of us kept having to get up and look for her or ask another waiter ..had to remind her twice that their was birthdays at the table towards the end I told her that usually Benihana on your birthday takes a family pic she said she wasn’t aware of that and disappeared again ..never to be seen ..BTW ..jimmy the cook was amazing and funny ..and the food was good as always

Benihana - New York
Responded 4 days ago

On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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OT
Detroit
4 reviews
Dined 6 days ago
Overall5food5service4ambience5

We had a Blue Ocean Bowl at the bar, yummy. Then we dined at The Chef’s Table for my birthday. Our chef was awesome. The food was good. I would return for a visit.

P
New York Area
1 review
Dined 6 days ago
Overall3food5service1ambience3

I reserved for a birthday celebration which they didint

Benihana - New York
Responded 4 days ago

Pranto, On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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OT
1 review
Dined 7 days ago
Overall4food4service4ambience4

With my boyfriend and daughters we had an amazing time🔥🔥

OT
1 review
Dined on January 12, 2020
Overall5food5service4ambience5

Birthday it was pretty good.

Benihana - New York
Responded 5 days ago

Thank you for celebrating your special occasion with the Benihana team!

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OT
New York Area
1 review
Dined on January 11, 2020
Overall2food4service1ambience2

It’s funny. My sisters birthday always falls on the second Sunday of the new year. Usually, we have a grand time with the clan. This time, however, was different. I will not write that our experience was altogether bad. Our waiter was 1000% the best part. He made sure my sister had a wonderful day. However, we had to wait 40 mins for our table. You’d think they could get us our table on time. No one was responsive when we asked how long it would take. We were disappointed but this. We will not be retuning for a birthday dinner due to this volatility.

Benihana - New York
Responded on January 13, 2020

On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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AN
New York Area
1 review
Dined on January 11, 2020
Overall3food5service5ambience2

Very stuffy and hot. No air or ventilation is the only complaint I have. Other than that had a great time !

Benihana - New York
Responded 7 days ago

Ana, we apologize for your experience. Your feedback helps us to make improvements. We sincerely hope you will return to visit us at any one of our restaurants. Thank you for taking the time to share your review.

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OT
New York Area
1 review
Dined on January 11, 2020
Overall2food2service3ambience2

We took our son for his 9th birthday and were pretty disappointed. We were crowded into a Hibachi table party of 10 year old girls, there was no ‘flair’ in terms of the Hibachi food prep and o stall or felt like a much lesser version of our local hibachi restaurant, Flame. I would not go back.

Benihana - New York
Responded 7 days ago

On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

Report
R
New York Area
5 reviews
Dined on January 7, 2020
Overall5food5service5ambience5

Great birthday lunch for me with my family!

Benihana - New York
Responded 5 days ago

Rennee, Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family.

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OT
New York Area
1 review
Dined on January 6, 2020
Overall5food5service5ambience5

Lin our chef was amazing had a great time

Benihana - New York
Responded 5 days ago

Thank you for leaving us positive feedback, come back soon!

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PF
New York Area
1 review
Dined on January 5, 2020
Overall2food1service2ambience1

Atmosphere severly lacking any sort of style, we felt like we were in an airport basement. The food was flavorless and greasy. We brought our kids here and waited over a half hour to order evening though we had a reservation. Don't waste your time!

OT
New York Area
2 reviews
Dined on January 5, 2020
Overall5food5service5ambience5

I generally take my daughter once a year. As usual it was a fun and happy experience. The chef was funny and highly skilled.

Benihana is hardly what I would call an authentic Japanese restaurant but it is a ritually fun dining experience. I highly recommend going if you don’t have a Benihana I. Your hometown.

OT
Mexico City
3 reviews
Dined on January 5, 2020
Overall4food3service4ambience3

Se tardaron 25 mins en darnos lugar a pesar de que teníamos reserva y había muchas mesas vacías
Pedimos sashimi de salmón y nigiris - no recomiendo el salmón crudo - no se veía y sabía cómo salmón de buena calidad Por lo que pagamos

El sushi de langosta estaba bien

Pedí un menú de 5 tiempos que viene con arroz ensalada sopa de pescado con hongos y estaba bien pero nada memorable

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N
Philadelphia
13 reviews
Dined on January 4, 2020
Overall3food3service3ambience3

When I arrived, it was very crowded. The food was mediocre and the place was quite loud and smoky. As soon as your done eating, the cleaning staff come by and start preparing for the next group before you are even off your seat. I will certainly not be back.

MB
New York Area
1 review
Dined on January 4, 2020
Overall2food3service1ambience1

I know what to expect at Benihana - over salted food, but they overcooked the food. Once the entrees were finished, the waitress tried to hand all groups at the table a check. She never asked us if we wanted dessert, which is included with the meal. We had to bring it up. Then, upon receiving the bill, they add charges to our bill that did not belong and gave us a hard time about removing it. Poor service.

OT
1 review
Dined on January 4, 2020
Overall5food5service5ambience5

My experience was great. The staff made it an exciting time for me and my guest !!

SU
New York Area
3 reviews
Dined on January 4, 2020
Overall2food2service2ambience2

They took us on time which was great. They food was very expensive and very bland. Absolutely no
Flavor. We ordered appetizers and some came while they were preparing our main meal. We cancelled the other appetizers They had no clue about flavor or service. Would not go back. Lunch almost 400.00 for 4-1/2 people. Ridiculous

OT
New York Area
2 reviews
Dined on January 3, 2020
Overall2food2service4ambience5

The waiter and chef were very nice but the food got us all sick. We have severe stomach aches and needed a bathroom after dinner. Also the prices must’ve gone up since my bill was higher than usual. I don’t mind paying when food tastes good but running to the bathroom right after eating is not what I want to pay for. I’m very disappointed and have been a long time customer even when the other Benihana was open in the Eastside of Manhattan. I wish I could get my money back.

B
New York Area
5 reviews
Dined on January 3, 2020
Overall2food4service2ambience2

Not as good as it used to be. Management has changed. Service under par.

VV
New York Area
27 reviews
Dined on January 3, 2020
Overall5food5service4ambience4

Sometimes you just gotta have fun ... Lunch with out of towners always a favorite

OT
New York Area
2 reviews
Dined on January 2, 2020
Overall3food4service3ambience3

Not fun anymore. They don't put on a show anymore. Food still good though.

OT
New York Area
2 reviews
Dined on January 1, 2020
Overall1food3service1ambience1

Big mistake coming here. They did not respect the reservation and seated us over 45 mins too late. Do not recommend! Sad that a respected restaurant has taken its name for granted and has seriously slacked on customer service.

WR
Las Vegas
12 reviews
Dined on January 1, 2020
Overall4food5service4ambience3

have eaten at Benihana's for over 40 years, always great food. The blender for frozen drinks was broken in the bar and the CO2 ran out for sodas so they were flat. The great bartender took the soda off the bill. I miss the name Rocky Aoki on the menus and branding, he brought so much energy! People should know Benihana was the first of it's kind in the USA

RS
Philadelphia
2 reviews
Dined on January 1, 2020
Overall2food3service1ambience3

Service was very poor, had to ask several times for waitress, for items such as, silverware, water, refills etc.

Food was not cooked with the normal ingredients such as butter , lemon on shrimp.

OT
1 review
Dined on December 31, 2019
Overall4food3service2ambience3

Très positive

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OT
1 review
Dined on December 31, 2019
Overall3food3service3ambience4

I called the restaurant a day before my reservation to confirm that they will be offering lunch special on the New Year’s Eve. The host confirmed my reservation and said they will have lunch special available. When we went there, the server only gave us the holiday menu and when we asked for the lunch special menu she told us that they will not be offering it.

OT
1 review
Dined on December 30, 2019
Overall1food3service1ambience2

Made a reservation and it wasn’t granted- went to the table 40 minutes later. We were there for 2 hours. Service so so. Waiter was super slow. I would not recommend if you’ve done it somewhere else before.

c
New York Area
1 review
Dined on December 30, 2019
Overall3food5service3ambience3

A lot of wait (45-1hr) even with reservation

OT
Raleigh
1 review
Dined on December 29, 2019
Overall5food5service5ambience5

Great food and experience! Service was perfect

OT
1 review
Dined on December 29, 2019
Overall5food5service5ambience5

It was great great food great service

OT
New York Area
1 review
Dined on December 29, 2019
Overall3food4service2ambience4

We had to wait for half an hour despite our reservation...
Reception girls were rude and not helping with the gigantic line of waiting parties
I’ll not be back to this location, being used of other Benihana, this one does not deserve the time lost waiting

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