Benihana - New York

4
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3828 Reviews
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$30 and under
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Japanese
Welcome to Benihana New York City, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well as your taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. The restaurant includes a full bar with sushi lounge, great for after-work drinks and meeting friends. Guests looking to celebrate a special occasion can dine in our elegant private dining rooms. Located in the heart of Manhattan, see what made Benihana New York the legend that it is today. Looking to host an event or private party? Our private dining rooms are always a crowd pleaser. Call for more details and price options. An 18% service charge is added to all guest checks for parties of eight or more.
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Private Dining

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What 3828 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.2
food
3.9
service
3.7
ambience
3.7
value
Noise · Moderate
78% of people would recommend it to a friend
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GE
New York Area
1 review
Dined 2 days ago
Overall3food3service3ambience2

Dirty menu.
Loud workers.
Awful soup.
Great meats.
Great cooking.

N
New York Area
1 review
Dined 5 days ago
Overall4food3service5ambience5

The service was great by our waiter. The food that was prepared in front of us was not great. More specifically the chicken - as it was not thoroughly cooked.

A
New York Area
25 reviews
Dined 6 days ago
Overall2food4service5ambience3

Assistant waiter was great, I was a bit disappointed with the chef- He barely did any tricks or interaction. This was probably the worse experience I’ve had with Benihana. I miss all the old school chefs, Benihana use to be impressive and my guest were not.

OT
1 review
Dined 6 days ago
Overall5food5service5ambience5

Everyone was very nice and food was great

OT
1 review
Dined on November 30, 2019
Overall5food5service4ambience3

Great spot for family and friends. I wouldn't go on a date here.

Benihana - New York
Responded 2 days ago

Thank you so much for your feedback, we hope to see you back again soon!

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HA
New York Area
7 reviews
Dined on November 30, 2019
Overall5food5service4ambience4

Great for groups, lots of variety, good value. Accommodating when guests in our party arrived late.

Benihana - New York
Responded 4 days ago

Hally, We are happy you enjoyed the Benihana experience! Come back soon!

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MK
New York Area
3 reviews
Dined on November 30, 2019
Overall1food1service1ambience1

We arrived early for our reservation and they still didn’t seat us until 35 minutes after our reservation time. They were worse than unapologetic; the hostess was rude. My 8 year old daughter was finally in tears — she was hungry and kept getting pushed and bumped while we waited for our table. The hostess didn’t care. When we were finally seated, a different hostess explained that they would “make it up” to us. They didn’t. The food was bland, the service was poor (10 minutes to get a glass of water!), and the final bill was pricey without any consideration for the wait or rudeness. Terrible experience.

Benihana - New York
Responded 6 days ago

Michael, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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EG
1 review
Dined on November 29, 2019
Overall4food5service1ambience5

Everything was great except the wait, I reserved for a set time which was 8:30 pm and waited 25 after the reservation time. That was unacceptable! Also the host was very rude, she called our name out when table was ready. I approached her because obviously our name was called, I said excuse me where do I go and she says oh just go upstairs with a rude attitude as if I was supposed to know where to go. That is unacceptable! The food was great, when I spoke to the manager I did see a change. She then was taking reservations and taking them to there table. He was great and kind and very responsive and respectful. Thank you !

Benihana - New York
Responded 4 days ago

Eddie, thank you so much for your feedback, we hope to see you back again soon!

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D
New York Area
8 reviews
Dined on November 29, 2019
Overall3food4service2ambience3

Die Show ist perfekt, das Essen gut bis sehr gut. Der Service leider nicht. Getränke dauern echt lange. Der Gipfel war unsere Nachbestellung. Wir bekommen den Wein nach dem Essen, was nicht so schlimm war. Aber 1 Minute später kommt die Rechnung. 5 Minuten danach die Aufforderung, den Tisch zu verlassen. Die 90 Minuten wären um. Nimm dein Glas und geh nach unten in den Eingangsbereich, da kannst Du es austrinken. Schade! Schlechtes Serviceende eines netten Abends. Gut, dass es andere Restaurants und Bar‘s mit gutem Service in der Stadt gibt.

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B
New York Area
17 reviews
Dined on November 29, 2019
Overall5food5service5ambience5

Great time and the boys were entertained and well fed

Benihana - New York
Responded 4 days ago

We are happy to hear that you enjoyed the dining experience!

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M
Richmond
6 reviews
Dined on November 29, 2019
Overall1food1service1ambience1

Not worth the money. Do yourself a favor and don’t go there. Food was bland and way o we priced for what it is.

Benihana - New York
Responded 6 days ago

Miller, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
New York Area
2 reviews
Dined on November 27, 2019
Overall1food3service2ambience4

I have never had a worse experience at Benihana. Love the food, the show and ambiance of everything EXEPT for what happened when we were placed with Chef “Subha”. He contaminated steak and chicken with seafood and tofu with meat and seafood. Even after letting him know of seafood allergy. He even asked us if we were ok and we told him again about the allergy and he had no comment but walked away when the food was done. There were no tricks and the one attempt at him doing the “onion fire train” went horribly wrong with the flames dripping down on the other side of the stove (he threw half of the onions away because he burned them). If you go here and get Chef Subha, do yourself a favor and ask to be reseated with another chef so you can properly enjoy your time especially if it’s for an event or birthday.

Benihana - New York
Responded 6 days ago

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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LS
Chicago
1 review
Dined on November 27, 2019
Overall1food1service1ambience1

We waited over an hour with a reservation. Worst service, slow waitress, chef did zero tricks. Was my daughters bday. I will never ever go back.

Benihana - New York
Responded 6 days ago

Laurie, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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O
London
2 reviews
Dined on November 27, 2019
Overall1food1service1ambience2

Really awful, I booked to take my cousins for their birthday. On arrival they tried to seat 4 of us on 2 seats before I said they would have to move us. When we ordered the spicy hibachi chicken, it was cooked plain we complained to the chef who said that was not what we ordered. We then told the server who brought the marinade to put on the side, we still paid for the original dish however on the bill! The appetisers came we when had already finished the main course and the tuna tataki was dry and edamame unsalted. I was most disappointed because I called ahead twice to arrange a birthday cake/ice cream for my cousins, they never brought this and the server gave me the bill before I could even chase them about it. Ruined birthday with rude chef and awful food. Never returning.

Benihana - New York
Responded 6 days ago

Olivia, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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DA
New York Area
1 review
Dined on November 26, 2019
Overall1food1service1ambience1

Un furto 74 dollari per un insalata, la tempura fredda e molle piatti buttati lì senza sapere di chi sono. Chiamato il manager incassa senza parlare e ci fa pagare il conto pieno. Mai più evitatelo come la peste

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OT
1 review
Dined on November 26, 2019
Overall5food5service5ambience5

Outstanding service. Very friendly staff. Excellent good!!!

Benihana - New York
Responded 4 days ago

Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

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AS
Orange County
1 review
Dined on November 23, 2019
Overall2food5service1ambience1

Cook was good service was very poor only saw our server when we got seated and to take our order, I did however order another drink once the chef started cooking and I never received it. At the end when getting the check the server asked if I wanted the drink still, no my meal is over and had to ration my water so I wouldn’t be thirsty. I won’t be back

Benihana - New York
Responded on November 26, 2019

Alyssa, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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SL
New York Area
2 reviews
Dined on November 23, 2019
Overall2food2service1ambience1

I have been to this location of Benihana many times before and enjoyed it. This time the service was horrible and the food was subpar. We were seated thirty minutes after our reservation time even though our entire party arrived on time. As we brought our drinks from the bar, we were never given water or offered the chance to order another drink from our server.
The food was very average - we all felt the steak was extremely overcooked. Our chef had no enthusiasm for his role.
As soon as we finished eating, we were promptly pushed out of the table to make room for the next seating. Our server was unhappy apparently with the 17% tip we gave him despite the terrible service. When my friend and I went downstairs to wait on our friends in the bathroom, the server waited outside the bathroom door to try to get them to re-sign our credit card receipts, claiming there was a problem. There was absolutely no problem with how we signed the receipts, he was just trying to get another shot at a better tip, despite doing a terrible job. It will be a long time before I will consider going back.

Benihana - New York
Responded on November 26, 2019

Sarah, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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RL
New York Area
2 reviews
Dined on November 23, 2019
Overall3food3service2ambience1

There were so many kids which took a big hit into the overall ambiance. The service was really really bad. It was like chuckey cheese but much more expensive.

Benihana - New York
Responded on November 26, 2019

Ryan, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
1 review
Dined on November 23, 2019
Overall5food4service4ambience5

We loved it. Our first Benihana’s experience. Music was a bit on the loud side so struggled to hear the chef but that doesn’t take away from the overall experience.

OT
1 review
Dined on November 17, 2019
Overall5food5service5ambience5

Awesome !!

Benihana - New York
Responded on November 21, 2019

Thank you for your feedback! Come back soon!

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OT
New York Area
9 reviews
Dined on November 15, 2019
Overall5food5service5ambience5

Excellent for a date!

MW
1 review
Dined on November 15, 2019
Overall5food5service5ambience5

As always outstanding. Terrific service paired with fabulous food!

Benihana - New York
Responded on November 21, 2019

Margaret, We are happy to hear that you enjoyed the dining experience!

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JM
1 review
Dined on November 14, 2019
Overall4food5service4ambience5

Great ambiance, loved the chef. Slow service, had to ask for refills.

MD
1 review
Dined on November 14, 2019
Overall5food5service5ambience5

a really good restaurant with good service and amazing food. A lot of noice though, but still an amazing experience.

Benihana - New York
Responded on November 21, 2019

Milena, thank you so much for your feedback, we hope to see you back again soon!

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JN
1 review
Dined on November 14, 2019
Overall3food5service2ambience3

It was our son’s 11 Birthday. The chef was incredible! Funny, clearly loved his job and so talented. Our food was great and we enjoyed it very much. But... our waiter had a major attitude for absolutely no reason. Like the job was beneath him. It was so strange but we tried not to let his disdain for his job ruin our dinner. Every question was answered with attitude for no reason.
We asked several(3 times) various people who worked at your restaurant to lower the volume of the music so we could hear the chef and one another. Third time was finally a charm. We liked the music, but there was clearly a problem with the volume and speakers. Also, the restaurant is very cold. No heat! My kids, ages 8 and 11 were freezing. Their hands were ice cold while they ate. Not acceptable. We also asked several times to turn on the heat and we were told the air conditioning was not on. Not what we asked. Overall, we enjoyed our experience but the staff needs to trained. This waiter would be better suited working at the Olive Garden. The chef—again made our night with his talent, charm and amazing talent! The food was delicious as well!

Benihana - New York
Responded on November 18, 2019

Jordena, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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JF
1 review
Dined on November 13, 2019
Overall1food5service1ambience1

The bar was dirty, the waiting staff were quite rude. However the chef (Olivia) was amazing and is a credit to your business.

Benihana - New York
Responded on November 18, 2019

Jonathan, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
Italy
1 review
Dined on November 12, 2019
Overall5food5service5ambience4

Good for families, couples and friends!

Benihana - New York
Responded on November 21, 2019

We are happy to hear that you enjoyed the dining experience!

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OT
Richmond
2 reviews
Dined on November 11, 2019
Overall5food5service5ambience5

Fantastic. Loved it.

Benihana - New York
Responded on November 21, 2019

We appreciate you dining with Benihana, thank you for the kind words!

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OT
Washington DC
3 reviews
Dined on November 11, 2019
Overall1food1service1ambience1

Absolutely horrible

Made a reservation which was then canceled by the restaurant. Made another reservation and was seated. Waited for 35 minutes with no server to come and talk to us then manager wouldn’t come to address why we hadn’t been served. Ended up waiting 15 minutes more to speak to a manager and ultimately left. I will be writing a complaint to the company about the absolutely horrible service that I and my guest received.

Benihana - New York
Responded on November 18, 2019

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
Washington DC
2 reviews
Dined on November 11, 2019
Overall1food1service1ambience1

Absolutely terrible experience. Will never visit this location ever again.

Benihana - New York
Responded on November 18, 2019

We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
1 review
Dined on November 11, 2019
Overall2food5service2ambience3

It took us about 2 hours just to get our food, the lady was very kind but food took way to long, we came in at 2 and didn’t get our food till about 3:45, food was amazing but just way too long.

Benihana - New York
Responded on November 18, 2019

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
1 review
Dined on November 11, 2019
Overall3food3service3ambience3

My husband and I took our 4 year old for lunch on a Monday. We had a 12pm reservation but our full table and 500 degree preheated grill waited until way past 12:30 before the chef actually carted over to us. We waited about 15 mins for our drink orders to even be taken. With a 4 yo, patient minutes are precious and things can take a turn for the worst if nothing's happening. Anyway, the food was decent but not memorable, the chef phoned it in and the only thing that made it worthwhile is that the experience was still fun because our kid was still pretty amused by the halfassed show. Oh and the drinks were good. Sapporo and a mule.

Benihana - New York
Responded on November 18, 2019

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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MS
1 review
Dined on November 10, 2019
Overall5food5service5ambience5

Chef was very funny and nice. The waiter was also very respectful and fast with our drinks and appetizers. Couldn't finish my food, so I had yummy leftover to take home. I loved it, and would go again!

OT
New York Area
35 reviews
Dined on November 10, 2019
Overall5food4service3ambience3

Awesome for 2 families

OT
New York Area
2 reviews
Dined on November 9, 2019
Overall5food5service5ambience3

My birthday. Daniel was amazing

BG
New York Area
1 review
Dined on November 9, 2019
Overall2food2service4ambience3

Very underwhelming. I've always heard of the place and wanted to go. Finally did and was not very impressed. The chef was boring and didn't really entertain. Fried rice was an extra so was noodles. I'm accustom to those being part of your meal. overall so so.

Benihana - New York
Responded on November 18, 2019

Brian, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
New York Area
1 review
Dined on November 8, 2019
Overall3food4service3ambience3

We sat next to the window and it was really cold the whole time

ST
1 review
Dined on November 6, 2019
Overall3food5service3ambience1

It’s a nice experience, the food was really tasty but it was very loud.

a
New York Area
31 reviews
Dined on November 6, 2019
Overall1food1service1ambience1

Terrible customer service. Cold room. Noisy. Smelly

Benihana - New York
Responded on November 18, 2019

If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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