Benihana - New York

3.9
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4039 Reviews
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$30 and under
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Japanese
Welcome to Benihana New York City, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well as your taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. The restaurant includes a full bar with sushi lounge, great for after-work drinks and meeting friends. Guests looking to celebrate a special occasion can dine in our elegant private dining rooms. Located in the heart of Manhattan, see what made Benihana New York the legend that it is today. Looking to host an event or private party? Our private dining rooms are always a crowd pleaser. Call for more details and price options. An 18% service charge is added to all guest checks for parties of eight or more.
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What 4039 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.1
food
3.7
service
3.6
ambience
3.6
value
Noise · Moderate
69% of people would recommend it to a friend
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OT
New York Area
1 review
Dined 2 days ago
Overall5food5service5ambience5

The food was amazing per usual ❤️

OT
New York Area
1 review
Dined 4 days ago
Overall5food5service5ambience5

It was great. Our waitress gave us free ice cream towards the end and made sure we were very happy

OT
New York Area
5 reviews
Dined 4 days ago
Overall5food5service5ambience5

Love going to this restaurant. Always a pleasure.

OT
New York Area
1 review
Dined 4 days ago
Overall5food5service5ambience5

My friend and I went and it was out first time going to Benihana's and we loved it. The service was fantastic and the food was fresh and delicious! We definitely would go back again!

R
New York Area
5 reviews
Dined 5 days ago
Overall1food3service1ambience2

Well we had to wait over an hour for our table when I called to ask if I have a 9:30 reservation I would be seated at 9:30...

Benihana - New York
Responded 2 days ago

Rebs, With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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MA
New York Area
1 review
Dined 5 days ago
Overall2food4service3ambience3

I had a reservation for 830 and when I got there they said they running 15min behind but inwaited more than an hour to be seated which was frustrating

Benihana - New York
Responded 2 days ago

Mari, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
Chicago
1 review
Dined 5 days ago
Overall1food4service1ambience3

Had a reservation at 8. Waited 45 minutes for our table after hostess was rude and acted like she was doing us a favor by giving us an update as to when we would be seated. We were then told that reservations were not actually firm reservations so whAt is the point of making one on open table to wait 45 minutes. The walk in wait was the same. It was packed and we were not given the courtesy of being told it was going to be such a long wait, we would’ve went to the bar but kept being told you’ll be seated in 10-15.

Portions were smaller than other habachi places we’ve been to.

Benihana - New York
Responded 2 days ago

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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n
New England
5 reviews
Dined 5 days ago
Overall4food5service2ambience2

Restaurant was running ~45 min behind and offered no comps/apologies/anything to compensate for this delay. Food was good as always but seemed like they were severly overbooked.

M
1 review
Dined 5 days ago
Overall2food2service1ambience1

This was the original benihana, I used to come here growing up all the time. Even after they remodeled and updated it, it was still initially a pleasant experience. the service has become horrible, the waits are unacceptable, and the food is mediocre at best. At $100 per person basically, I was so pleasantly surprised when the staff plop down the set of dishes for the next reservation before we were even asked if we wanted tea or dessert. I've got plenty of better hibachi options in Westchester.

MY
1 review
Dined 5 days ago
Overall5food5service4ambience4

Dining at Benihana is always a treat, and is our go-to place for celebrating our son's birthday! The show the chef puts on is great, and is fun no matter how many times we've had dinner there. And the food is wonderful!

D
New York Area
3 reviews
Dined 5 days ago
Overall5food5service5ambience5

The chef was very funny and the food was delicious as always. I wish I could eat here everyday!

GK
New York Area
4 reviews
Dined 6 days ago
Overall4food5service3ambience3

The food was great and the Chef made his show but we needed to wait over 1 hour to our table.

OT
1 review
Dined 6 days ago
Overall4food5service4ambience3

It was nice to watch the skills with the hibachi, it was a strange environment to be on dates with other people. Thank you.

OT
1 review
Dined 6 days ago
Overall2food4service2ambience3

I had great expectations for this visit as I have had very good experiences at Benihana in San Fransisco and London, but what a disappointment this was.
First of all we had to wait almost an hour to be seated, even though we had a reservation. The waiting area was really crowded and noisy.
When we finally was shown to the table, the restaurant in itselv was a huge disappointment. It was only a large open room with 7 or 8 double cookingtables. There were no sign of any effort to create a nice environment or to reduce noise. The noise in the restaurant was unbelievable and it was almost impossible to hear what the waiter or the cook said.
The food was ok and the cook tried to make some show, but I’ve seen far better Teppanyali cooks.

This place is absolutely not worth the money you pay.

Benihana - New York
Responded 2 days ago

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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MO
New York Area
1 review
Dined 6 days ago
Overall5food5service5ambience5

The two young lady's that was hosting when I arrived was not welcoming at all. Some what rude, however one of the managers on duties step in. After that everything was great going forward, and I'm very thankful my daughter Birthday dinner ended nicely. Everything was good and service was excellent and my daughter was very happy. She enjoyed her dinner and everything was very good. I will return back for dinner

j
Orlando
34 reviews
Dined 7 days ago
Overall4food5service3ambience3

Always great but they put to many at a table to enjoy it couldn’t even get close

HR
San Diego
1 review
Dined on February 18, 2020
Overall2food4service2ambience2

Just there on a Tuesday night with NYC friends becasue it was close to our theatre and I thought it might be fun. I was very disappointed. The one hostess was harried and though we were on time for our rez, we waited 15 minutes to be seated. Our waiter was curt and seemed mad at us. The food was great, as was the chef, but the overall experience seemed one click above Chuck-E-Cheeze. I won't be going back there.

Benihana - New York
Responded 2 days ago

Holly, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
1 review
Dined on February 16, 2020
Overall5food5service4ambience3

the rocky was great, service was okay , the server seemed rushed and in a hurry to close. great food

OT
New England
1 review
Dined on February 16, 2020
Overall3food4service4ambience3

Great food and entertainment but experience solely depends on who else is on your table. We were with an extremely drunk couple which was not very pleasent.

Benihana - New York
Responded 2 days ago

We apologize for your experience. Your feedback helps us to make improvements. We sincerely hope you will return to visit us at any one of our restaurants. Thank you for taking the time to share your review.

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JL
New York Area
14 reviews
Dined on February 16, 2020
Overall5food4service5ambience4

Fun ! They hibachi right in front of you. You will share your table with others if your not 6 or 8 (ask) we had weirdos but made it interesting. The chefs do tricks and make any diet easy. We waited 45 min for our table tho.

SK
New York Area
1 review
Dined on February 16, 2020
Overall3food5service1ambience4

We were there at a busy time, so the high noise level and crowd is expected. Waited about 15 minutes after our reservation time which is fine. Food was very good, and the staff was pleasant. Only complaint is slow service, had to wait a long time for requested utensil, and was not served our drinks until way into salad.

Benihana - New York
Responded 3 days ago

Stephanie, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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MA
1 review
Dined on February 16, 2020
Overall1food3service1ambience1

Noisy place and they do everything within one hour.

OT
Naples
2 reviews
Dined on February 16, 2020
Overall5food5service5ambience5

Outstanding food

CL
1 review
Dined on February 15, 2020
Overall4food4service4ambience4

I've been eating on Benihana for over 35 years a least once a month, so by all means this will tell how great I enjoy this food. Excellent!

OT
New York Area
1 review
Dined on February 15, 2020
Overall1food2service2ambience4

Unfortunately we had to wait for over 90mons even with a reservation. Reservations that arrived after ours were seated before us which was extremely disappointing. However, after speaking to Aaron, who seemed to be a manager, he was able to help rectify the situation and get us seated within 10 minutes of us speaking. The server was also warming which helped after the mood was already not at its best. The food, not so impressive to me at all.

Benihana - New York
Responded on February 18, 2020

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. We sincerely hope to see you again at any of our restaurants.

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MD
1 review
Dined on February 15, 2020
Overall1food1service1ambience1

Had 7:30 reservations and didn’t get seated until 10pm. Wasn’t impressed. It felt like a hibachi factory and no one smiled.

Benihana - New York
Responded 3 days ago

We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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FM
New York Area
53 reviews
Dined on February 15, 2020
Overall3food5service4ambience3

Waited almost 45 minutes. We had a reservation. Service was slow. Food is always good. And we were politely pushed out of the room while we were still finishing. They overbook and it's really crappy.

Benihana - New York
Responded on February 18, 2020

Francesca, we apologize for your experience. Your feedback helps us to make improvements. We sincerely hope you will return to visit us at any one of our restaurants. Thank you for taking the time to share your review.

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A
Washington DC
1 review
Dined on February 15, 2020
Overall5food5service4ambience4

Birthday. It was nice. Loud and crowded but nice.

OT
Miami
1 review
Dined on February 15, 2020
Overall3food4service2ambience2

Very poor floor management by management and lack of professionalism. Much better experience once seated.

Benihana - New York
Responded on February 18, 2020

We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

Report
OT
Surrey
1 review
Dined on February 15, 2020
Overall1food1service2ambience1

Area we sat in was freezing due to a broken window, food freezing, very unpleasant experience.

Benihana - New York
Responded on February 18, 2020

On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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OT
New York Area
1 review
Dined on February 15, 2020
Overall1food3service3ambience1

We were seated at a table next to a literal hole in the wall. The hole was covered with a sheet of plywood and was extremely drafty and it was freezing cold that night. The other group next to us left early and were complaining to the manager and waiter which interrupted the service for our group as well.

Benihana - New York
Responded 3 days ago

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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D
New York Area
3 reviews
Dined on February 15, 2020
Overall1food3service1ambience1

Hair in the soup. The entertainer/chef was uninterested and bored everyone. The food is expensive for what it is and if the show is going to be this bad, what's the point?

Benihana - New York
Responded 3 days ago

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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EJ
1 review
Dined on February 14, 2020
Overall4food5service5ambience3

Really great food fun and entertaining only thing that was little ugh was it was cold in the establishment they need more heat it was my birthday I was extremely cold couldn’t take off my coat as to had eat with it on and the wait was ridiculously long something was wrong on their end with system it kept knocking ppl out so they didn’t know who was there or not for reservations so bring a coat and be prepared to wait at least food and drinks are good !!

OT
San Francisco
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

It was great food! Service was a bit slow but it worked out!

AD
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Minus the very rude person at our table it was great!

LD
1 review
Dined on February 14, 2020
Overall2food1service3ambience2

This place is for hype beast. The food is mediocre( not seasoned at all). The show was lackluster and I was soo excited to come here for the first time but disappointed with my visit. I’ve had better shrimp and steak at applebees

Benihana - New York
Responded on February 18, 2020

LaDawn, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
Birmingham
1 review
Dined on February 14, 2020
Overall1food4service4ambience1

The seating was HORRENDOUS!!! We are a family of five which includes our infant and we were seated with a table of 12! My husband and I were seated at the corner which gave us NO room to eat. Our infant was sitting directly behind us because there was NO room to sit her within view. We were constantly turning around to make sure she was ok to the point we had to take her out and sit her on our laps. While the food was being served we literally had to eat with our plates balancing in our hands as there was NOOOO room to sit forward and eat on the table. PLUS, don’t forget, we had to remove our child from her seat to sit her on our lap because there was NOOOOO room for her. After dinner we were completely rushed out because we were told a party of 13 was on their way. Our daughters didn’t get their ice cream so as we were getting ready to leave the staff was pushing the chairs in our way to basically move us so they can clean. Our bill was $238! You would think the drinks were strong (watered down Mai Thais and Benihana Punch) and we had to eat balancing the damn plates. HORRIBLE HORRIBLE EXPERIENCE! I’ve already told friends/family do NOT go to Benihana! We were better off sitting in traffic to drive our way to Edos in the Bronx.

Benihana - New York
Responded on February 18, 2020

On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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OT
1 review
Dined on February 13, 2020
Overall5food5service5ambience5

The food was really good. But you still had to wait atleast 10 to 15 minutes for your table even if you have a reservation. Overall the food was really good and chef Richard was amazing.

E
1 review
Dined on February 13, 2020
Overall5food5service5ambience5

Great friendly environment that's just right for most occasions

OT
1 review
Dined on February 13, 2020
Overall3food5service5ambience5

Arrived and was seated immediately. Chef prepare food with a friendly manner and waiter was welcoming. Facility was clean and many people celebrated birthdays there. The drink bowl is very big but tastes great.

Benihana - New York
Responded on February 18, 2020

On behalf of our team here at Benihana, we would like to thank you for taking the time to provide us with feedback. We will be sure to share it with our team.

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