Benihana - New York
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Loved our cook and server
Made my Sons First birthday memorable
It was a great experience, great food. Def going back soon!
But only if your in a group of 8 people of more because if not you’ll be sitting next to a bunch of strangers very close together NO ARM space .. people were knocking over their cups .. broken glasses no I don’t recommend especially with small children don’t go
The food was alright, nothing out of the ordinary for a hibachi/teppanyaki restaurant, however it was pricier than it should have been. The service was subpar and I was pressured to tip (they wrote “not included” [obviously] it on my receipt and put an asterisk beside the line for tip on the receipt). Overall I would NOT recommend Benihana.
It was amazing! Ramon our chef was entertaining and the food was spectacular
Muy mal. Llegamos con reserva y tuvimos que esperar una hora despues nos pasaron a la mesa y tuvimos que esperar otros 30 minutos
Nuestra reserva era 9:45 y empezamos a cenar a las 11:15 pm. Muy mala organización, o talvez es su modelo de tener a sus clientes esperando horas para que ellos no pierdan tiempo
El lugar lleno de humo y el piso MUY SUCIO
We got a reservation for 8:15 and recieved out food promptly at 10:15. They completely overbooked the evening and didnt know how to manage the situation.
Much too much noice and confusion in the reception area. We had wait a while even though we had a table ordered. The cook was great and food good
Conocía el Benihana de Miami que me gustó mucho y quise repetir la experiencia en Nueva York.
El sitio es todo un espectáculo con comida muy buena, gente muy amable y buena relación calidad/precio.
La pega que le vi es que, supongo que por el tipo de cocina que es, la ropa cogió un olor horrible que no se fue en varios días. No sé si fue un problema de ventilación o es que siempre es así. No recordaba haber tenido esta experiencia en el Benihana de Miami.
Por lo demás, sitio original recomendable.
Decent overall. The odors still lingering in clothes 3 days later - not recommended for travelers with no chance to wash jackets! Food quality was good, much better than other similar hibachi restaurants. Unacceptable long wait from ordering drinks to receiving them (15+ mins) and was over an hour from being seated to cook starting. Our waiter messed up several of the orders which clearly annoyed the cook and forced him to make some adjustments. Ultimately I don't think we were billed correctly (overcharged by $5-10) but wasn't worth trying to settle it. Staff seemed slightly unprepared for that environment.
Every time we visite the USA we like to eat at Benihana. (Since 1986 we visiting the USA almost every 5 years). We loved it for so many years now.
But this time we were disapointed.
They told us (3adults) to wait at the bar, nobody asked for drinks. We shared the table with 6 other people. Not enouph room to seat confortabely.
Soup/Salat were served before drinks. Dr. Pepper could only order once. (At 5 pm?) Tableshow was without love= cook semed to be poored.
Price for standart food/service/ampiente is too hight.
Therefore we can not recomand your place.
Sincerly Gabriela Zweifel
The only complaint I have was the wait time to be seated,When we have a set time.
Ramon was our chef and he was fantastic!! He was very funny and very entertaining. I would definitely recommend him and the restaurant. We had a great time, and it was great for kids.
Great staff & great seating time very well organized establishment
Everything about this experience was horrible. For a party of 3, 2 of us ended up with good poisoning. Never again
We arrived at 6:15pm on a Saturday night for our 6:15pm reservation, with my family of four. The waiting area is a crowded & loud bar, and wasn't suitable for my young children. The hostess assured us the wait would only be 5-10 minutes. After a 40 minute wait, the hostess offered to seat us, at a table right next to the noisy bar. After asking for a quieter table upstairs, and after negotiating with the manager, we were seated at a table upstairs, for a total wait of 50 minutes. This was not the peaceful, fun dinner I was hoping for. With all this said, the food was pretty good, and the food experience was enjoyable. It just wasn't worth the horrific service.
We were seated immediately after arriving. The staff was very nice and attentive.The food was great and accurate. The atmosphere was great,we had a very fun time
Awesome environment and super friendly staff. The waiter and chef made sure my mom enjoyed her surprise birthday dinner.
The Benihana location on 56th St level of service is terrible! It was very disappointing. We made a reservation and still had to wait 25 minutes to be seated. Our waitress didn’t engage with the guest and didn’t seem very friendly. She also forgot to turn oven on the table so that it could heat up for the chef. It took forever for the table to warm up. Our chef Ramon was amazing! He saved he evening. He entertained our table and told jokes the entire time he was cooking. He would be the only reason I would ever dine here again!
I really enjoy Benihana, however, the ventilation in the restaurant is not the best for a HIBATCHI
Restaurant. Leave smelling like food. Otherwise, the food is very good and it is always a fun time!
Our hibachi chef (forgot his name but he said he was from Hawaii) was amazing. He was considerate of our dietary restrictions (dairy for my friend and gluten for me). He did all the classic hibachi tricks like the onion volcano. He was funny and charming. He ensured we had a wonderful time. Our server was Pamela and she was very sweet and attentive as well. Always a fun time at Benihana but this time was extra special considering the level of service we received. Thank you
I have been to benihana for my birthday for a about 5 years in a row. This birthday was the worse. I did not get my picture taken with my guest. The ice cream came way after the we had our dinner. I always loved my experience before this year was not great.
The food and service was excellent. Didn’t enjoy the drinks though but I would definitely go back.
The place is great and if you are seated with great people that makes a world of difference. I go every year to celebrate my birthday so that just tells you about the place.
I always come here so needless to say I know what to expect! the food was horrible, the chef was boring and it was honestly one of my worst visits! seriously won't be going back!
A tourist trap
Too long of a wait for our table. Food & service was decent. Very high noise level.
Had to wait 1 hour to be seated. Not sure why they even take reservations. This always happens.
Rude people working there. 1.5 in line even though we had a reservation, then we got a table, and then it took another 30 minutes to get our drinks.
My reservations were not met as planned.. had to wait about 30 mins for a table and was seated on the 1st floor which was very noisy due to other patrons waiting to be seated... Overall the food was good, the chef was a little entertained but didnt seem so enthusiastic.
Our table was in a room with the air conditioning turned off while chef was cooking so it was extremely hot.
A guest at table requested plate be replaced because it got dirty and no one ever brought the plate until requested a 2nd time right before his food was ready.
We requested water for the table and nothing was brought until we all finished our meals (and even that was upon us asking again.
Before dessert was even ordered, bus boy set plates out in front of us on table as if to hurry us along so they could set up for the next group.
The chef Rupak was nice and started off entertaining but got really quiet and stopped engaging with the group.
Final straw was bus boy clearing the table and not asking if people were done and therefore ended up taking a drink from a guest who was NOT done.
The manager gave the other party a break on their bill but the waitress processed our cards so quickly that he never bothered to recompense us for a subpar experience.
I have gone to Benihana many times and I have NEVER had such a bad experience!
Thankfully the food was good.
Flavor of the food was bland..and the amount of food that they serve you is not worth the price.
2 Chainz said it best: “Extra garlic butter, I got Benihana issues.”
I really enjoyed myself. I took a date there for the first time and we were impressed. I’m planning to go again. It was fun.
Hosts were absolutely rude, when we arrived for lunch 5 people out of 6, they did not want to sit us on an empty floor saying that all 6 should be here. Then they made us move the 2 tables together, we had to bring the menus and I almost felt like we would have to do the dishes.. ridiculous. This used to be a great place, not anymore.
We were celebrating a birthday, I provided that piece of information in the app when the reservation was made. No mention or acknowledgement made while we were there so why does the app ask the question? We’ve been to other Benihana restaurants where the person preparing the meal was friendly, more engaging.
On reservation time, looks like they are running the restaurant better and better these days. Great experience!
I took a group of 11 for a business outing and my clients had a wonderful, social, yet productive business meal together. The service was wonderful and friendly, and the food was great as always.
AMAZING! AMAZING! AMAZING! AMAZING! AMAZING! AMAZING! AMAZING! AMAZING! AMAZING!
My favorite restaurant. I always visit when I'm in town.