This restaurant now offers Takeout

Bring the restaurant to you. Order and pay for food directly on OpenTable.

View Takeout menu

Benihana - New York, NY

4.1
4592 Reviews
$30 and under
Japanese
Welcome to Benihana New York City, a dining experience unlike any other! Located in the heart of Manhattan, see what made Benihana New York the legend that it is today. Our guests are seated at communal tables, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well as your taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Enjoy a full bar with sushi lounge, great for after-work drinks and meeting friends.

Looking to host an event or private party? Guests looking to celebrate a special occasion can dine in our elegant private dining rooms. Our private dining rooms are always a crowd pleaser. An 18% service charge is added to all guest checks for parties of eight or more. This service charge will be paid directly to the employees who provided service to you.
avatar copy

Private Dining

Book your next event with us

View details

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Proof of vaccination required to dine indoors
What 4592 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.2
food
3.9
service
3.8
ambience
3.8
value
Noise · Moderate
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
MV
MarcelaV
1 review
Dined a day ago
Overall2food2service1ambience2

Really bad service, and they rush you out of the table

OT
OpenTable Diner
New York Area
1 review
Dined 2 days ago
Overall1food2service2ambience1

I read all of the recent awful reviews on here before making my reservation, but I still wanted to give it a try since I have fond memories of visiting Benihana when I lived in Ohio. I didn’t find the dining experience itself to be as bad as it had been made out to be, but it was still lacking compared to my memories from six years ago. But what turned this visit into a 1-star experience was when the bill came and I was told that my birthday gift certificate could not be used unless I ordered a second meal/brought another guest (I was dining alone since my partner is out of town). This was very confusingly worded on the certificate itself, and despite the fact that my total bill was double the amount that the gift certificate was worth, the manager refused to honor it unless I ordered a second course AFTER I HAD FINISHED MY MEAL. He also offered to honor it if I came in before the expiration date nine days from now, but I explained that my schedule won’t allow for that (plus, who eats at Benihana twice in one week?). I have been receiving birthday gift certificates from this company for years, but I never had the opportunity to actually use one until today, and I was excited to do so. The manager even admitted that the wording of the policy on the gift certificate was not clear, but he still refused to honor it. I hadn’t been to a Benihana since I moved to the city in 2015, and it’s safe to say that after this experience I will not be returning to this location or any other if this is how they deal with their customers.

Benihana - New York, NY
Responded 17 hours ago

Dear Guest on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

Report
C
Carla
1 review
Dined 3 days ago
Overall2food1service3ambience2

The food wasn’t even worth the price. I had my food cooked in front of me where I can see it was burnt food. The whole atmosphere within the staff seems tense, they have attitudes with each other.

Benihana - New York, NY
Responded 2 days ago

Dear Carla Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

Report
KC
KimberlyC
New York Area
1 review
Dined 4 days ago
Overall4food4service4ambience4

We went for my daughter's 11th bday and had a lovely time.

CD
CarolD
1 review
Dined 5 days ago
Overall1food2service1ambience3

Was very bad service, the food don’t taste good …

Benihana - New York, NY
Responded 3 days ago

Dear CarolD Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

Report
KF
KimF
1 review
Dined 6 days ago
Overall2food2service2ambience3

My party and I usually have a great experience at Benihana but this past visit was way below expectations. From barely tasting the alcohol to a lack luster meal and a surprising quiet chef it will be a some time before. We return. Thank you. Kim

Benihana - New York, NY
Responded 3 days ago

Dear KimF Thank you for celebrating your special occasion with the Benihana team!

Report
OT
OpenTable Diner
1 review
Dined 6 days ago
Overall5food5service5ambience4

Buena atención la comida estaba buena sin embargo pensaba que era mejor, los precios están acorde

Benihana - New York, NY
Responded a day ago

Dear Guest We appreciate you dining with Benihana, thank you for the kind words!

Report
HC
HelenaC
New York Area
17 reviews
Dined on December 1, 2021
Overall5food5service5ambience4

The food was prepared to your liking. The chef listens to what you like or don’t want. The land and sea was delicious.

Benihana - New York, NY
Responded 2 days ago

Dear HelenaC Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

Report
OT
OpenTable Diner
1 review
Dined on November 30, 2021
Overall4food5service5ambience4

We reserved at 9:45, but no orders were placed until 10:20. The establishment closed at 10:30, but we were not rushed which i loved. It was a bit too expensive for what we received (some things such as the green tea) were forgotten about. However, i would go back just not close to closing!

OT
OpenTable Diner
New York Area
1 review
Dined on November 29, 2021
Overall5food5service5ambience4

Great chef and We had w a really good time

Benihana - New York, NY
Responded 2 days ago

Dear Guest thank you so much for your feedback, we hope to see you back again soon!

Report
PO
vipPabloO
New York Area
1 review
Dined on November 27, 2021
Overall1food3service1ambience1

The hostess has no idea about customer service, very bad attitude, she thinks she is in a position of power but she doesn’t know the power relays in the customer who decides if he/she would spend their money in the restaurant or in the one across the street.
Very very disappointed.
The place smelled very bad
The waitress took forever to approach to us.
Worst experience in NY

Benihana - New York, NY
Responded on November 29, 2021

Dear PabloO On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

Report
OT
vipOpenTable Diner
Toronto
6 reviews
Dined on November 27, 2021
Overall1food1service2ambience2

Terrible experience, first despite having a reservation we had to wait for 25 minutes to get a table, when we got to the first table the lady asked us go move to another table but it was dirty. Once sitting so incredibly close to other tables that I had to stand up every time other people's tables had to go to the restroom and while sitting people kept bumping into our chairs. Tragic that they dare to call this place a Benihana.

Benihana - New York, NY
Responded on November 29, 2021

Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
SK
ScottK
1 review
Dined on November 26, 2021
Overall2food4service2ambience1

It was overrun with very young children--like 2:1. Service was so slow I saw entire groups just leaving. The chef was very disorganized and lackluster--the onion train/volcano was just sad. I would have to say this is the worst Benihana experience I've ever had and certainly at this specific location.

Benihana - New York, NY
Responded on November 29, 2021

Dear ScottK Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

Report
M
Mark10001
London
1 review
Dined on November 24, 2021
Overall5food5service5ambience5

For the first time to this type of establishment, we had a great time and will be back again the next time we’re in New York

Benihana - New York, NY
Responded on December 1, 2021

Dear Mark10001 Your feedback is appreciated. We will be sure to share your kind words with the team.

Report
OT
OpenTable Diner
Dallas
10 reviews
Dined on November 24, 2021
Overall3food5service1ambience1

The food is always great but the staff was awful even with reservations took forever to get seated even longer to get drinks and saw our waitress once

Benihana - New York, NY
Responded on November 29, 2021

Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
OT
OpenTable Diner
1 review
Dined on November 24, 2021
Overall1food4service1ambience1

I told the restaurant multiple times and had it included and noted in my original reservation that it was my mothers birthday. The server didn’t even ask the party who the Birthday girl was and she had to say herself at the end of the dinner. There was no silverware at the table when the party was seated and upon taking drink/food orders the waitress was short and rude with the guests. They couldn’t even ask questions and one of the guests was told to look at the menu because “I’m not going to wait until you decide which type of wine you want”. I wasn’t expecting amazing service but for my moms 62nd birthday I was hoping for decent service. Would not recommend to anyone for a special occasion.

Benihana - New York, NY
Responded 7 days ago

Dear Guest On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

Report
P
Privacy
1 review
Dined on November 23, 2021
Overall1food2service3ambience2

The chef did not make a show at all he just cooked in front of us. Table was already dirty when we arrived. Dirty bathrooms too. Zero distance between people and no cleanliness to prevent covid 19 spread. Food was not all that good, just fresh (which, I mean, should be the bare minimum). VERY overpriced (Almost 80$ for two dishes which one of those is a rice and we drank just water). I wouldn't go back and I wouldn't recommend.

Benihana - New York, NY
Responded on November 29, 2021

Dear Privacy On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
RD
RichardD
Atlanta
1 review
Dined on November 23, 2021
Overall1food1service4ambience3

Our reservation was handled great, our service was also spot on. However, the food wasn't up to the typical Benihana caliber or flavor.

Benihana - New York, NY
Responded on November 29, 2021

Dear RichardD Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

Report
B
Bianca
1 review
Dined on November 23, 2021
Overall3food2service5ambience4

Overall, the food was decent and the service was good.

Benihana - New York, NY
Responded on November 29, 2021

Dear Bianca Your feedback is appreciated. We will be sure to share your kind words with the team.

Report
s
vipstaceyk
New York Area
10 reviews
Dined on November 22, 2021
Overall5food5service5ambience5

Delicious as usual but a little noisy

VS
VeronicaS
New York Area
2 reviews
Dined on November 22, 2021
Overall5food5service5ambience5

Food was amazing as always. The staff as well are all amazing. And most importantly I got my request which was getting my favorite chef Roy to cook for me.

Benihana - New York, NY
Responded on December 1, 2021

Dear VeronicaS We appreciate you dining with Benihana, thank you for the kind words!

Report
JM
JamesM
Berkshire
1 review
Dined on November 21, 2021
Overall4food5service4ambience3

I've been a number of times to different restaurants but this was my 1st visit to NYC.
Food was great and service was great once it started, however it took 45 mins after we had been seated before we got a drink - next time i will order from the bar while im waiting and carry it up with me

Benihana - New York, NY
Responded on November 30, 2021

Dear JamesM thank you so much for your feedback, we hope to see you back again soon!

Report
OT
OpenTable Diner
Orange County
1 review
Dined on November 21, 2021
Overall1food3service1ambience3

It took 1 hour to get seated even though we had a reservation. Someone jumped in as us when they called our name and the restaurant didn’t seem too concerned when we told them we still had not been seated. When the cook came, he started confirming the order at the wrong table. This restaurant doesn’t appear to be operated with any oversight. It’s either grossly understaffed or grossly mismanaged, or both.

AP
AshP
1 review
Dined on November 21, 2021
Overall3food4service3ambience3

The waiting time to sit down is more than 30 minutes even if you have a reservation. After you sit down you still need to wait more. The chef was so nice and my daughter enjoy the show! But im not coming again to that location.

Benihana - New York, NY
Responded on November 23, 2021

Dear AshP Thank you for your feedback! Come back soon!

Report
D
vipDaniellaf
San Diego
6 reviews
Dined on November 21, 2021
Overall3food4service3ambience3

Had to ask for mustard sauce

Benihana - New York, NY
Responded on November 23, 2021

Dear Daniellaf Thank you for your feedback! Come back soon!

Report
AC
AmberC
New York Area
1 review
Dined on November 21, 2021
Overall4food5service4ambience4

Great food! They accommodated us and gave us a private hibachi table for my sons birthday!

Benihana - New York, NY
Responded on November 29, 2021

Dear AmberC Thank you for celebrating your special occasion with the Benihana team!

Report
OT
OpenTable Diner
New York Area
2 reviews
Dined on November 21, 2021
Overall2food2service2ambience2

Check-in staff is very casual, couldn’t care less attitude.,
Very cramped seating, table is good for 6 guests
The Food portions for the first time ever were small.
The Setvice was very poor.
Standards have fallen tremendously.

Benihana - New York, NY
Responded on November 23, 2021

Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

Report
AM
AleashaM
New York Area
2 reviews
Dined on November 20, 2021
Overall2food3service2ambience2

It was my Birthday but checking in and waiting for a table and then almost another hour for food burst my bubble. I will never come here again… no point in a reservation if they’re not going to seat you for another hour…

Benihana - New York, NY
Responded on November 22, 2021

Dear AleashaM On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

Report
OT
vipOpenTable Diner
New York Area
4 reviews
Dined on November 19, 2021
Overall4food5service2ambience5

We had reservations for 8:45. We arrived at 8:40, but was not sat until 9:38. We were so hungry by the time we sat for dinner which took another 33 mins by the time the chef came. But the chef , zack , made the visit worth while and my kids love his tricks!!

Benihana - New York, NY
Responded on November 23, 2021

Dear Guest thank you so much for your feedback, we hope to see you back again soon!

Report
TL
vipTizLoz
New York Area
89 reviews
Dined on November 19, 2021
Overall3food3service2ambience2

The service is poor, the room is over crowded, the show cooking is always the same, our neighbors got a better “chef” so we enjoyed more that one that ours. It’s nice for kids to go once, but I would never come back.

Benihana - New York, NY
Responded on November 22, 2021

Dear TizLoz We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

Report
CG
CoGa
San Francisco
1 review
Dined on November 19, 2021
Overall1food2service3ambience1

Ambiente is below zero, feels like a canteen. Food is okay but not more.

Benihana - New York, NY
Responded on November 22, 2021

Dear CoGa To better assist you, please contact us via our website with additional details.

Report
K
Kimberly
New York Area
1 review
Dined on November 19, 2021
Overall1food1service2ambience2

This is not my first time to Benihana's but I must admit that it has changed drastically and not for the better. I honestly think that they chef's can you much better with the food presentation and especially with the seasoning. My food was bland even the couple sitting adjacent to us that evening agreed with us. I hope you take this constructive criticism and make the dining experience excellent once again.

Benihana - New York, NY
Responded on November 29, 2021

Dear Kimberly We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

Report
OT
OpenTable Diner
1 review
Dined on November 16, 2021
Overall4food4service4ambience4

Table only had 5 persons instead of 10. Cook wasn’t Japanese. Vaccination proof required. Food was good.

Benihana - New York, NY
Responded on November 19, 2021

Dear Guest Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

Report
LG
LarryG
New York Area
6 reviews
Dined on November 15, 2021
Overall3food4service5ambience3

Music during dinner should be background music, but it was loud enough that we had difficulty hearing people talk. We asked if it could be turned down and were told no.

Benihana - New York, NY
Responded on November 17, 2021

Dear LarryG On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
l
lisamb
New York Area
3 reviews
Dined on November 14, 2021
Overall1food3service1ambience1

This was a loud dump. It was dirty, zero ambience, the host staff were rude, the food was mediocre at best, the space was completely lacking any decor. They didn’t remember it was for a birthday. Utter disappointment.

Benihana - New York, NY
Responded on November 16, 2021

Dear lisamb On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

Report
MN
MauraN
1 review
Dined on November 14, 2021
Overall4food5service3ambience2

This was my first time here. I am a big hibachi fan, so I had to try Benihana. I wasn’t crazy about the atmosphere ( loud and bright) and the service was a bit slow and rushed ( they were busy) although friendly but the hibachi chef and food more than made up for it!! It was the best hibachi I ever had! The filet mignon was insane! It was also nonstop entertainment. I would like to check out another location and see if the dining room is more appealing but I will be back…I’m craving the food already.😉

Benihana - New York, NY
Responded on November 18, 2021

Dear MauraN thank you so much for your feedback, we hope to see you back again soon!

Report
OT
OpenTable Diner
New York Area
1 review
Dined on November 13, 2021
Overall5food5service5ambience5

Great Vibes

Benihana - New York, NY
Responded on December 1, 2021

Dear Guest We appreciate you dining with Benihana, thank you for the kind words!

Report
OT
OpenTable Diner
1 review
Dined on November 13, 2021
Overall3food4service3ambience2

Not as expected, to noisy, crowded and service could be better

Benihana - New York, NY
Responded on November 16, 2021

Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

Report
EP
EuniceP
1 review
Dined on November 13, 2021
Overall2food4service3ambience3

I arrived for my 7pm reservation, and was told they didn't know when I would be seated. Without any apologies or much of an explanation, they proceeded to run around and tell at least 3 other parties the same thing. I didn't get seated until 7:38 after I asked multiple times and explained that it was there for a birthday. I also told him that we were on a time restriction, but there wasn't much of a rush on their part even after we were seated. The actual dinner and hibachi experience was good, but I cant recommend this place to anyone that expects to be seated at the time of their reservation or in a rush.

Benihana - New York, NY
Responded on November 18, 2021

Dear EuniceP Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

Report
OT
OpenTable Diner
New York Area
1 review
Dined on November 13, 2021
Overall2food3service1ambience1

Took 40 minutes for our server to arrive after we were seated. She worked hard, but for a chain restaurant with a well honed formula, this was strange. The party next to us was obnoxiously loud, and the restaurant did nothing to intervene. The ambiance in this location isn’t particularly pleasant, with garish bright lights in a crowded dining room. We won’t be returning.

Benihana - New York, NY
Responded on November 19, 2021

Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

Report

FAQs

You can order delivery directly from Benihana - New York, NY using the Order Online button. Benihana - New York, NY also offers delivery in partnership with Postmates and Uber Eats. Benihana - New York, NY also offers takeout which you can order by calling the restaurant at (212) 581-0930.

Benihana - New York, NY is rated 4.1 stars by 4592 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Benihana - New York, NY