Benihana - Miramar, FL

Benihana - Miramar, FL reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Mary VIP

   Fort Lauderdale4 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was so beautiful and helpful. I didn't catch her name but she was super attentive.
   

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2. S

   Shanovaa

   Miami11 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server (don’t recall his name) was amazing. Wasted no time taking orders, and bringing out the drinks! He also made sure that everyone’s order was correct before the chef came out. Henry was our chef and he made the food amazing. Perfectly seasoned and the steak cook just right. I’m allergic to shellfish so he cooked all the seafood last. This was a great experience as I was celebrating my birthday 🎉. Next time I’m there I will request Henry again!
   

   Benihana - Miramar, FLResponded 1 day ago

   Dear Shanovaa, Thank you so much for celebrating your birthday with us! We're thrilled to hear that both your server and Chef Henry made your visit special. We'll be sure to share your kind words with them—they’ll be delighted! We're especially glad we could accommodate your allergy and help make your experience safe and memorable. We look forward to welcoming you back soon—Henry will be ready! 🎉🥳
   

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3. J

   Jessica

   Unspecified1 review

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jin was an amazing Chef . The food was really tasteful.
   

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4. E

   Erika

   Unspecified1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The dinner was delicious! And our server was very attentive. And our chef put on a great show for us.
   

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5. G

   Gabby

   Dallas1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Cecil was amazing! She was very attentive and friendly!
   

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6. S

   Shermaine

   Fort Lauderdale3 reviews

   3.0

   Dined on May 8, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   Great food but the server was not very attentive, I have had better experience at this restaurant. Was a bit disappointed…. The chef was great .
   

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7. A

   Alexandra

   Fort Lauderdale3 reviews

   2.0

   Dined on May 5, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Service was very slow it took forever for the chef to come to our table, waitress forgot drink order.
   

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8. T

   Tatiana

   Fort Lauderdale1 review

   3.0

   Dined on May 4, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   We were not seated until around 6:40pm when we had a reservation at 5:00pm. Our last two guests arrived at 5:20pm. Ridiculous to wait over an extra hour.
   

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9. A

   Atef

   Fort Lauderdale1 review

   1.0

   Dined on April 27, 2025

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 3

   Made reservations for 8pm for my daughter’s birthday and didn’t get seated until after 9pm. Kept getting the run around from Xavier the hostess and all 3 worthless managers were walking around clueless. Every so called manager gave me a different excuse, one I left speechless that he couldn’t answer my questions and walked away from me. Then the hostess wants to argue with my daughter about his lies and misinformation about the wait time. Managers didn’t care and need training in customer service and appointment management.
   

   Benihana - Miramar, FLResponded on April 28, 2025

   Thanks for the feedback, Atef. We're truly sorry to hear about your recent experience at Benihana - Miramar, FL. We understand that waiting for a table after hours can be frustrating and we apologize for the inconvenience caused. We also regret any confusion regarding our reservation system and the response you received. We assure you that this is not the standard of service we aim to provide. We take your comments seriously and will address this internally to ensure it doesn't happen again. We hope you'll give us another chance to make things right. Best regards, The Management Team
   

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10. D

    Dolores

    West Palm Beach1 review

    4.0

    Dined on April 24, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    The dinner was delicious, as always. The service was great and we almost had no waiting time. I also received a birthday gift coupon which was very appreciated. Will we go back to the Miramar Benihana? Absolutely!
    

    Benihana - Miramar, FLResponded on April 26, 2025

    Hey Dolores, we're thrilled to hear that you enjoyed your dinner at Benihana - Miramar, FL! It's great to know that our service met your expectations and that you didn't have to wait too long. We're also glad you appreciated the birthday gift coupon. We can't wait to welcome you back for another memorable dining experience. Thanks for your kind words!
    

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