Benihana - Miramar, FL

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1. KS

   KirkS

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Tj n Billy were awesome. First-time n my expectations were definitely met

   Report
2. AH

   AveryH

   Miami

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   overall5food5service4ambience5

   There's nothing much to say. I would certainly return.

   Benihana - Miramar, FLResponded 1 day agoYour excellent rating made our team’s day. Thanks for sharing!

   Report
3. GV

   GabriellaV

   Fort Lauderdale

   1 review

   2.0

   1 review

   Dined 3 days ago

   overall2food1service4ambience1

   Not very good overall experience. We reserved a table two days in advance on a Tuesday night and it was overcrowded and they still made us wait for a table for over an hour. There were 5 of us celebrating a birthday. The waitress was actually amazing. She was very quick with everything and very patient with our orders. She was also very attentive and accommodating. My issue was with the Chef. I notified ahead of time that I was Gluten- Intolerant and he totally disregarded it. He cooked everyone’s meals all first and kept forgetting exactly what I ordered. He tried to even put fried rice in my plate which I refused politely. With other chefs they have prepared my meal first and quickly so there is no contamination. I ended with few pieces of spicy chicken and soy sauce drenched vegetables that I could not consume because of my allergy. I also had to ask for the steamed rice at least 3 times before I was actually served it. I literally didn’t want it anymore since I was done with the chicken slices and gave it to a friend at the table. Otherwise, my party enjoyed their food and again, the attentive waitress was the restaurant’s saving grace.

   Report
4. TW

   TiaW

   Miami

   19 reviews

   5.0

   19 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Even though I had a late reservation, the food was still amazing!

   Report
5. MC

   MicheleC

   Fort Lauderdale

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   overall5food5service4ambience5

   Dinner was great until the chef mixed up my husbands filet with another diners cheaper steak. The other diner received the filet. I said something because I was watching what he was doing and he denied it. Not happy! I have been to this site many times and this never happened before.

   Report
6. JP

   JorgeP

   1 review

   1.0

   1 review

   Dined 6 days ago

   overall1food3service1ambience3

   TERRIBLE service. Made reservation for 5 pm, it was almost 6 before we even got drinks.

   Benihana - Miramar, FLResponded 2 days agoDear JorgeP, on behalf of Benihana, we would like to offer our sincere apologies for the long wait time you endured during your last visit. We understand that your time is valuable and we are deeply sorry for the inconvenience this has caused you. Please feel free to contact us with further details regarding this experience by visiting our Contact Us page on our website.

   Report
7. OT

   OpenTable Diner

   Orlando

   6 reviews

   vip
   4.0

   6 reviews

   Dined 6 days ago

   overall4food4service4ambience4

   The service was much better than Samurai in the Falls. The food was fresh and had flavor. Jim was out cook. Super engaging with the guests and funny. Entertaining.

   Report
8. G

   Guillermo0429

   Fort Lauderdale

   5 reviews

   5.0

   5 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   Price is to high. In another restaurant like this one, I don’t been charge for the rice. Relation between price and quality is not good. I might not come to there any more

   Report
9. SW

   ShirleyW

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   It was outstanding the chef was very funny. The food was amazing

   Report
10. A

    Alejandraaaaaa71

    Fort Lauderdale

    12 reviews

    4.0

    12 reviews

    Dined on March 24, 2023

    overall4food5service4ambience5

    Great experience! Delicious food… only the server took forever to come back and ask us if we needed more drinks or something… we has to stand am up and look for him

    Report
11. FC

    FranchescaC

    1 review

    5.0

    1 review

    Dined on March 22, 2023

    overall5food5service5ambience5

    Kong was a great friendly chef. Love the experience.

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12. v

    victoriaa

    Fort Lauderdale

    3 reviews

    3.0

    3 reviews

    Dined on March 22, 2023

    overall3food4service3ambience3

    Went for my son and father-in-law‘s birthday dinner. Was not impressed with the show overall, barely did any tricks with the knives or the food, not much personality either. $17 for kid’s chicken fingers then they added on another s$6 change for rice that I assumed came with it because I asked if you wanted it. Another $5 for the kids drink, and it cost just as much money as an adult entrée with a third of the food. Haven’t been in 10 years. Probably won’t go back for another 10.

    Report
13. M

    Megan

    Miami

    59 reviews

    vip
    2.0

    59 reviews

    Dined on March 21, 2023

    overall2food3service2ambience3

    I used to have a birthday tradition with my best friend to have dinner at Benihana. We stopped during the pandemic and this was our first year back on a Tuesday evening. I made a reservation well in advance for 7:45. When we checked in, we were told they’d call our names. Had to ask several more times when we would be seated and were told “you only have 2 tables in front of you” or “we have a large party ahead of you”… but we ended up waiting 45 minutes from our reservation time. Then when we got to our table, our server was very nice but we still waited quite a bit before we had our drinks and first bite of food. Also, as soon as our chef left the table and I saw our waitress, I asked if I could order sushi to go and she said the sushi bar was now closed. 1. I wish I had been given the chance to put an order in before the kitchen closed and 2. If we were seated on time, I would not have had that issue. We ended up not leaving the restaurant until 10:30. Almost 3 hours total and we closed the place down by the time we paid the bill. Our waitress was really nice so I don’t fault her. I think it was just very busy and not managed well front of house to where the crowd was overwhelming for everyone- staff and guests.

    Report
14. OT

    OpenTable Diner

    Fort Lauderdale

    1 review

    5.0

    1 review

    Dined on March 21, 2023

    overall5food5service3ambience5

    The Food was amazing. My family and I love having dinner here

    Report
15. JS

    JessicaS

    1 review

    2.0

    1 review

    Dined on March 20, 2023

    overall2food1service4ambience2

    Thinking Benihana is the OG for hibachi grill to table service, our expectation is high. But it was so disappointing. Service is fine but the food is worthless. Flavorless and we only tasted grease. Now we understand why the other customers on our table kept asking for more soy sauce and garlic butter. The rates too are more pricey than other hibachi restaurants we’ve been too. I don’t understand why you have to add $5 more for the fried rice when it’s supposed to be a standard for hibachi grill. Really disappointing.

    Benihana - Miramar, FLResponded on March 22, 2023Thank you for reaching out and providing us with valuable feedback. Please know we understand your concerns and we apologize for any inconvenience this may have caused. Please feel free to contact us with further details regarding your experience so we can better assist you. you may reach us via our Contact Us page on our website.

    Report
16. KG

    KerriG

    1 review

    1.0

    1 review

    Dined on March 19, 2023

    overall1food2service1ambience2

    Reservation was for 5:30 didnt sit until 6:15 service was very slow took over 30 minutes after being seated to get drinks food portions were very small and couldn’t understand Chef asked for table of 8 sat with table of 12 when we had 8 people was there for birthday wanted our own table. Management was not friendly… took order to go and they didn’t give us what we ordered… this was the worse experience this location in Miramar is not the sane anymore..after spending close to $400.00 not worth it.. complained and got nothing they need better management and professional staff…

    Report
17. VJ

    ValenciaJ

    Miami

    2 reviews

    4.0

    2 reviews

    Dined on March 14, 2023

    overall4food2service5ambience4

    I frequently dine at this location at least once a month. How ever on this occasion our food was overcooked. Our waitress/server was exceptionally nice and courteous. She assisted us from the time we were seated and never hesitated to offer assistance.

    Benihana - Miramar, FLResponded on March 17, 2023Dear ValenciaJ, We're sorry we did not meet your expectations however, your feedback is appreciated! We will be sure to share your kind words with the team.

    Report
18. AH

    AdaH

    Miami

    1 review

    4.0

    1 review

    Dined on March 13, 2023

    overall4food4service3ambience3

    My server was ok but did not understand why he had to take my phone away for birthday cousin to scan

    Benihana - Miramar, FLResponded on March 15, 2023Dear AdaH, we appreciate your rating and we're glad to learn your experience was a positive one. We look forward to serving you again soon!

    Report
19. EM

    EMELYA

    1 review

    1.0

    1 review

    Dined on March 12, 2023

    overall1food1service1ambience1

    Never got seated waited 2 hr it was my daughters birthday.

    Benihana - Miramar, FLResponded on March 15, 2023Dear EMELYA, on behalf of Benihana, we would like to offer our sincere apologies for the long wait time you endured during your last visit. We understand that your time is valuable and we are deeply sorry for the inconvenience this has caused you and your daughter on her birthday. Please feel free to contact us with further details regarding this experience by visiting our Contact Us page on our website.

    Report
20. L

    Lmbr

    Naples

    32 reviews

    vip
    5.0

    32 reviews

    Dined on March 12, 2023

    overall5food5service5ambience5

    Always a great experience! Make sure you come hungry or be ready to take some food home! You can’t go wrong with the chicken fried rice, it’s great with any of their protein choices.

    Report
21. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on March 12, 2023

    overall5food5service5ambience5

    It’s always a good vibe Q our chef was amazing and friendly

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22. OT

    OpenTable Diner

    West Palm Beach

    6 reviews

    3.0

    6 reviews

    Dined on March 12, 2023

    overall3food3service3ambience3

    Be prepared to wait if you going on a Saturday night Even with an reservation an I feel it puts pressure on the cook rice was flying everywhere because so many are still waiting it definitely showed in his work

    Benihana - Miramar, FLResponded on March 13, 2023Dear Guest, on behalf of Benihana, we would like to offer our sincere apologies for the long wait time you endured during your last visit. We understand that your time is valuable and we are deeply sorry for the inconvenience this has caused you. Please feel free to contact us with further details regarding this experience by visiting our Contact Us page on our website.

    Report
23. G

    Genn

    1 review

    4.0

    1 review

    Dined on March 12, 2023

    overall4food5service4ambience4

    The food was amazing quality and delicious. The servers were kind but even though we made a reservation, it took almost an hour to get us seated. I know it was because of it being Saturday night and the list being backed up but the restaurant should do better of letting people know they are unable to attend more people because it creates congestion and a bad experience for others who preplanned. Other than that, the actual chef and food was great!

    Benihana - Miramar, FLResponded on March 15, 2023Dear Genn, thank you for sharing your review. We understand your concern and we apologize for your experience. We’re hopeful that you will provide us with an opportunity to serve you again.

    Report
24. OT

    OpenTable Diner

    New York Area

    11 reviews

    vip
    2.0

    11 reviews

    Dined on March 12, 2023

    overall2food4service1ambience2

    We had a 7:00 reservation but didn’t get seated until after 7:30. Our chef, Lu, was awful. He didn’t know anybody’s order. He dropped part of someone’s salmon on the table. He gave everyone the wrong sauces.

    Benihana - Miramar, FLResponded on March 14, 2023Dear Guest, on behalf of Benihana, we would like to offer our sincere apologies for the long wait time you endured during your last visit. We understand that your time is valuable and we are deeply sorry for the inconvenience this has caused you. Please feel free to contact us with further details regarding this experience by visiting our Contact Us page on our website.

    Report
25. SG

    SoniaG

    1 review

    5.0

    1 review

    Dined on March 11, 2023

    overall5food5service5ambience5

    Jin is always an absolute pleasure to have as chef. He makes our experience so much better.

    Benihana - Miramar, FLResponded on March 15, 2023Hi SoniaG, thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

    Report
26. a

    aramisr

    Fort Lauderdale

    1 review

    5.0

    1 review

    Dined on March 11, 2023

    overall5food5service4ambience4

    Buena, pero la chef (mujer) no fue tan amable. La comida súper rica como siempre !

    Benihana - Miramar, FLResponded on March 15, 2023Thank you so much for this 5-star review! We hope to have the pleasure of serving you again!

    Report
27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on March 11, 2023

    overall5food5service5ambience5

    Great , prompt and Attentive Service

    Benihana - Miramar, FLResponded on March 15, 2023Dear Guest, our goal is to create great guest memories. We are pleased to hear we were able to do so for you!

    Report
28. HE

    HEAT

    Atlanta Metro

    24 reviews

    vip
    4.0

    24 reviews

    Dined on March 10, 2023

    overall4food5service5ambience4

    Food was great and server was great! Clever wait time to be seated even though we had reservations, was unacceptable!

    Benihana - Miramar, FLResponded on March 16, 2023Hi HEAT, thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

    Report
29. PR

    PRlover23

    Miami

    18 reviews

    vip
    4.0

    18 reviews

    Dined on March 9, 2023

    overall4food4service4ambience4

    Have been to this Benihana many times: birthdays, anniversaries etc. The last time we went, the hostess was not the friendliest. The restaurant was not packed since it was on a weekday at 6:30 pm. She made us wait around 30 minutes. The server was very nice but took long to get us the drinks and order. I thin they are understaffed. But food is always on point and the Tepanyaki chefs are always nice.

    Report
30. r

    redblk15

    Fort Lauderdale

    6 reviews

    5.0

    6 reviews

    Dined on March 8, 2023

    overall5food5service5ambience5

    Food Always Good . Service is mediocre but they try.

    Report
31. j

    joeyt

    Fort Lauderdale

    1 review

    5.0

    1 review

    Dined on March 8, 2023

    overall5food5service5ambience4

    I go every year on my bday always good food and service

    Benihana - Miramar, FLResponded on March 9, 2023Dear joeyt, thank you for choosing to celebrate your birthday with us! We're happy that you enjoyed and we look forward to welcoming you back!

    Report
32. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on March 5, 2023

    overall5food5service5ambience5

    The cook was great. Food was well seasoned

    Benihana - Miramar, FLResponded on March 9, 2023Dear Guest, we appreciate you dining with Benihana, thank you for the kind words!

    Report
33. PS

    PeterS

    Fort Lauderdale

    13 reviews

    5.0

    13 reviews

    Dined on March 5, 2023

    overall5food5service3ambience3

    Loud and kids running around lie if it was a playground.

    Benihana - Miramar, FLResponded on March 9, 2023Dear PeterS, thank you for taking the time to share your rating with us. We hope to see you again soon!

    Report
34. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on March 5, 2023

    overall4food5service3ambience5

    Food was great the waiter was new so there were a few challenges my sons food was wrong just little things that he missed but overall the experience was good.

    Benihana - Miramar, FLResponded on March 7, 2023Dear valued guest, thank you so much for the positive rating of your recent visit. We are grateful you took the time to leave us a review and we hope to have the pleasure of serving you again!

    Report
35. OT

    OpenTable Diner

    Miami

    1 review

    2.0

    1 review

    Dined on March 5, 2023

    overall2food5service1ambience1

    The whole experience was bad, we arrived at the time of the reservation and they told us that because they didn’t have enough chefs we should have to wait up to an hour to be seated, then they seat us 30 mins later and let us waiting in te table 30 mins more just to get drinks, then the chef arrives and he prepared the food, the food was great, it always is at this place, but the whole waiting and the server experience was really but, they included the tip in the check, as they should because we were a party of 8, but then the waitress literally ask me to give her more because she had to share the 18% already charged with the kitchen, etc, i didn’t like that at all, service in general was awful.

    Benihana - Miramar, FLResponded on March 7, 2023Dear Guest, we hope you accept our sincerest apologies for your recent experience with us. Please know your feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience. Please feel free to reach out to our team directly by visiting our Contact Us page on our website.

    Report
36. MP

    MariaP

    London

    14 reviews

    vip
    3.0

    14 reviews

    Dined on March 4, 2023

    overall3food3service1ambience1

    Messy staff, service poor especially the cleanup of tables, ventilation poor. Food ok for price. This location needs an over hall. They stuffed 10 people at a table that fits no more than 8. Overall dissatisfied

    Benihana - Miramar, FLResponded on March 7, 2023Dear MariaP, thank you for taking the time to write this, and for pointing out these issues. We work hard to give all of our guests a great experience, and we want to keep improving. Please accept our apologies and feel free to contact us with further details regarding this experience by visiting our Contact Us page on our website.

    Report
37. OT

    OpenTable Diner

    Fort Lauderdale

    3 reviews

    4.0

    3 reviews

    Dined on March 4, 2023

    overall4food5service5ambience4

    The waiter was great the show was lack luster. Cook has no enthusiasm. However, the food was great.

    Benihana - Miramar, FLResponded on March 9, 2023Dear Guest, we apologize for the inconvenience and thank you for bringing this to our attention. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

    Report
38. OT

    OpenTable Diner

    Miami

    4 reviews

    5.0

    4 reviews

    Dined on March 4, 2023

    overall5food3service5ambience5

    Great as always. Staff sat us down while we waited for all family

    Benihana - Miramar, FLResponded on March 9, 2023Dear Guest, your feedback is appreciated. We will be sure to share your kind words with the team.

    Report
39. F

    Free1985

    Fort Lauderdale

    10 reviews

    4.0

    10 reviews

    Dined on March 3, 2023

    overall4food5service4ambience4

    All was good but the wait time even with reservations was half hour and table service was a bit slower.

    Benihana - Miramar, FLResponded on March 9, 2023Dear Free1985, on behalf of Benihana, we would like to offer our sincere apologies for the long wait time you endured during your last visit. We understand that your time is valuable and we are deeply sorry for the inconvenience this has caused you. Please feel free to contact us with further details regarding this experience by visiting our Contact Us page on our website.

    Report
40. DD

    DorindaD

    1 review

    1.0

    1 review

    Dined on March 2, 2023

    overall1food5service1ambience1

    The waiter messed up our order, so I had to pick through my food and I wasn’t able to actually enjoy what I ordered to eat. And the soup that was brought out had hair in it so I had to wait (10 mins)for him to let him know to bring me another soup out. But I’m sure when I do try to come back to probably another location I might have a better experience.

    Benihana - Miramar, FLResponded on March 15, 2023Dear DorindaD, please know we understand your concern and we apologize for your experience. It’s important to us that our guests are more than satisfied and we would like the opportunity to earn your trust. Please feel free to reach out to our team by visiting our Contact Us page on our website.

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