Happy Mother's Day. Don't just give a gift. Give an experience like any other.
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Benihana Gift Cards, you’ll receive a $10 Benihana Promotional Card. Offer available 4/10/18 - 5/13/18 Promotional Cards valid 5/14/18 - 6/17/18.
Sunday, May 13, 2018
The gentleman who prepared the food at our table didn't even try to hide the fact all his extras were going to the cute 20-something year old blonde. She received it all; must be nice to have such priority and privilege. And it wasn't even her birthday. He, the chef, should try going forward to not be so obvious.
Typically we love this Benihana location however this time they fell short. It took 50 minutes for a chef to come to our table after being seated. We had eaten our soup and salad and sat there for another 30-35 minutes. We actually were joking that perhaps we were on candid camera. Once the Chef arrived, the food was prepared and was a little more salty than usual but it was still ok. After dinner we were served ice cream and sherbet. After eating half the sherbet, I found a shrimp tail in the bowl under the sherbet. I’m assuming they used a dirty bowl to serve up the dessert. Not a fan of this location any more
Horrible service, had an empty water glass the entire time.
Seafood was overcooked and rubbery.
Went for my wife’s birthday. It’s Benihana, what’s not to love? Pricey but great food. You will not go away hungry. The fried rice is a meal unto itself. Something there for everyone.
Great experience. Our daughter forgot her purse and we received a call from the manager within a few minutes. She want back to get it and offered to give the manager a tip for helping out. He wouldn't accept it but said pay it forward which we will many times over!
Annual family fun birthday dinner - the chefs are always entertaining, and the food is excellent. Most of us order the Benihana trio so we have leftovers for the next day.
Excellent food and a very kind and entertaining chef! However the server was extremely slow and seemingly forgetful. First drink took 15 to 20 mins to get. Next one we had to flag down another waitress just to ask for a different one. Then we didn't recieve that one for at least 20 to 30 mins and at that point we were done with our meal and shortly received our bill. Overall good experience
Everything was great, I couldn't find one thing to complain about.. I will be back .
my daughter and I had an excellent time, thank you very much, everyone did an amazing job.
Wonderful food and entertainment!
Service was not very good. Tried to take out food order before a drink order. A bit disappointed compared to previous visits
The hosts would not address me when I went to ask a question. The bar tender was rude. And, we reserved a table for 8 (which is a whole hibachi table) and they put 2 people in our table so we were squished together. The food was very good but the chef was new and his performance was lacking.
great food as always, but we had the reservation and they still didn't seat us for 40 more minutes and it took another 35 minutes until they started cooking, very surprised it is not normally like this :(
Service was great. They sang happy birthday to my girlfriend in English and Japanese, its was fun. The chef did make a couple little mistakes like forgot some ingredients but it was not a big issue. The gm kim came out to apologize and made sure everything was right and it was but she took a good chunk off our bill amd gave us all free ice cream and you cant beat that. So I just want to thank her and I will definitely be back because of the great customer service and food.
Took my Honey for his birthday the food was fabulous it was worth every dime we did a combination we were satisfied where all are different meet which sometimes we barely get hardly any but this time it was great the staff was also fabulous even though it was very crowded it was very. Organize
Kind of like this one better than Maple Grove
It was ok, and exactly what I expected. The food is really basic, but very good. Anything you dip in the mayonnaise “shrimp sauce” becomes the best thing on the table. I made a point to let them know that we were celebrating a 12th birthday and they put us at a table with college kids with a sailor’s vocabulary. I had hoped that the chef or a server would have acknowledged the birthday boy, but no luck. It was still a nice dinner, but a bit underwhelming.
Waitress was rude and chef was unskilled. Very unpersonable.
Had fun celebrating my daughter’s 21st birthday with family. Service was great and Leo was wonderful.
The food here is consistently good. The food and the show are worth the price.
Benihana is a great place to come with my family for birthdays and other special occasions. My young granddaughters are fascinated watching the chef prepare the meals. Highly recommended.
I had a good time with my friends and that’s what made it bearable. the service wasn’t very good. The waiter didn’t come around or didn’t really seem all that nice . The food was not worth the price at all! I been trying my best to find good hibachi and food here in this city in general and it’s been tough. Just kind of over hyped !
We love Benihana as it is a family tradition. This particular location tends to be run down and not as clean as I would want a restaurant to be. Additionally, the service was good but not super responsive.
The cocktail was super expensive and super bad. We returned it.
Good food. Good atmosphere. Always a good time. Waitress was gone alot but other than that really good.
The worst service we have ever experienced. We sat with empty drinks the majority of the evening...not even our waters were refilled. She forgot my husband's Corona *four* times and all she said was 'haha, I forgot again!' and laughed. It was aggravating and frustrating, especially when the prices are so high in comparison to the quality of service. We will not be returning to any Benihana location.
The food and staff were excellent.
They are known for their birthday gift certificate for a free $30 meal. Make sure you register a good year in advance before you want it. I registered a month before, and had it confirmed via email and on the day of, we still had nothing. There is no phone number to contact anyone and they don't respond to emails for 3+ days. It was a bummer and not worth paying full price, which is why we only go once/year
Our chef appeared to be newer, but he was very sweet and the food was good, as always. I actually didn’t mind that he didn’t do as much of a show. The wait staff was also really great - an experienced waitress and a young man trainee. Both friendly and responsive. It was a treat!
Horrible horrible horrible. Had a reservation at 5.30 didn’t get seated till 6:30 bc we was 5 mintues late from trying to find parking. Server was not attentive nor did she offer our group ice cream. She offered the other half of the table and totally ignore us. When we stop her from walking away we asked for a green tea ice cream, but she bought us a cup of green tea and said she was out of green tea ice cream. On top of all this she lost my cc.
The booking was made very easy, and when we got there they gave us a buzzer thing. They promptly seated us after the buzzer rang, and gave us time to look at the menu. It was overall very tasty and fun for the dinner portion, and even got a picture for my birthday. The downside is that I couldn’t use my birthday coupon because I’ve stopped getting emails all together
Say us 45 minutes late. Never asked if we wanted 2nd drink or refills. Rushed us out before we were even done eating dessert. Have been here before and enjoyed. This night was extremely disappointing.
Reservation was 45 minutes behind schedule. Extremely frustrating.
Went out on a date here. Experience was great. Chef was absolutely hilarious. Tables were a little crowded together in the dining room. We were sat with a great group of 6 others. Food was amazing.
Everything was nice except there was a lady at the front desk that was very rude. When my party was checking in there was a young lady that kept cutting me off and talking over me when I was talking to her.
Everything was great except that bathroom. The bathroom desperately needs some love and attention!
The 1st time that I had gone to Bennihana my experience was excellent,above and beyond what I had expected it to be the 2nd time was similar to the 1st but the 3rd time which was a couple days ago was horrible the service was not up to par our server was unattentive and we were with a very loud couple at our table which made our experience more unpleasant the cook unfortunately as well was a little slow it took almost 2 hours for us to receive all of our food. His cooking skills were also not up to par which made us a little disappointed because that is a big reason as to why we chose to go to Bennihana for dinner. All in all I will say that the food is usually good there we just had an unfortunate night that makes me wonder if I should come back to that location again.
We had a great night, the food was great, and the cook was entertaining.
Tables and people were way to close when the restaurant was not full. The waitress sang the birthday song by herself and it was awful.
Chef tray on cart was way to close to the table and guest legs (thought it was unsanitary.)
Nice for a special birthday. They really focused on our grand daughter, she was 3. Helped her stay focused.
had a nice birthday dinner with my daughter but when we had our picture taken the camera’s lens was dirty, it came out blurry.
Had a reservation for a certain time but didn’t get seated for about 45 minutes. Not the worst thing that could have happened. It was Valentine’s Day and they were super busy. Overall service was great and the food was amazing as always!