Say us 45 minutes late. Never asked if we wanted 2nd drink or refills. Rushed us out before we were even done eating dessert. Have been here before and enjoyed. This night was extremely disappointing.
Reservation was 45 minutes behind schedule. Extremely frustrating.
Went out on a date here. Experience was great. Chef was absolutely hilarious. Tables were a little crowded together in the dining room. We were sat with a great group of 6 others. Food was amazing.
Everything was nice except there was a lady at the front desk that was very rude. When my party was checking in there was a young lady that kept cutting me off and talking over me when I was talking to her.
Everything was great except that bathroom. The bathroom desperately needs some love and attention!
The 1st time that I had gone to Bennihana my experience was excellent,above and beyond what I had expected it to be the 2nd time was similar to the 1st but the 3rd time which was a couple days ago was horrible the service was not up to par our server was unattentive and we were with a very loud couple at our table which made our experience more unpleasant the cook unfortunately as well was a little slow it took almost 2 hours for us to receive all of our food. His cooking skills were also not up to par which made us a little disappointed because that is a big reason as to why we chose to go to Bennihana for dinner. All in all I will say that the food is usually good there we just had an unfortunate night that makes me wonder if I should come back to that location again.
We had a great night, the food was great, and the cook was entertaining.
Tables and people were way to close when the restaurant was not full. The waitress sang the birthday song by herself and it was awful.
Chef tray on cart was way to close to the table and guest legs (thought it was unsanitary.)
Nice for a special birthday. They really focused on our grand daughter, she was 3. Helped her stay focused.
had a nice birthday dinner with my daughter but when we had our picture taken the camera’s lens was dirty, it came out blurry.
Had a reservation for a certain time but didn’t get seated for about 45 minutes. Not the worst thing that could have happened. It was Valentine’s Day and they were super busy. Overall service was great and the food was amazing as always!
Very crowded for valentines day, but the food was excellent. Bartender was not vey nice and made us wait forever.
We enjoyed our hibachi chef, very funny and talented. The food was delicious too. We brought our 4 year old daughter with us, it was her first time and she thought it was the coolest thing ever! We attended on Valentine's day for dinner with reservations at 7:30pm. We were seated at 7:45 but we didn't start ordering until 8:30 and the chef didn't start cooking until 8:45. I figured it was just busy because of the holiday but wouldn't they be extra staffed? It didn't ruin my experience because I love Benihana's so much!
My steak was over cooked and the man cooking was so slow
It was Valentine’s Day. Our cook was clumsy barely understood what we were saying. He dropped his utensils many of times, he had very sloppy knife cuts. It was like he was rushing or didn’t want to be there. He messed up our order after he had asked us what we order 4 times. I really feel like I spent too much money for the poor service. The waiter was rude & slow. The cook didn’t make any jokes, tried to do stunts but couldn’t execute any of the simple things that cooks normally do. Never once made a joke or tried to make the evening special. It was very poor service. For it being a $100 dinner I was hoping to at least enjoy myself & that didn’t happen. The management was no help. Really hoping I hear from management soon after this post.
Had a blast food was amazing serving was MIA, always go to Benihana for special events
Great experience! Fun atmosphere, talented chefs. Plates were cleared for us in a nice timely fashion. Manager Joe came by to check everyone. We’ll be back!
The cook didn’t do any of the normal fun stuff, got orders wrong a few times, just not the time we had like before.
Experience was great as always. Service was great and the food was amazing. We always have a great time.
Can’t get enough of this place!