Benihana - Minneapolis, MN

Benihana - Minneapolis, MN 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. M

   Marjorie

   Minneapolis1則評論

   2.0

   在3天前用過餐

   1. 整體 2
   2. 食物 4
   3. 服務 2
   4. 氛圍 3

   The experience this time was poor, I have to remind the server regarding the salad. And the bill was given before we were offered the ice cream, I had to remind her about the free ice cream, it’s not worth 20% of the service charge
   

   Benihana - Minneapolis, MN已在1天前回覆

   Thanks for the review, Marjorie. We're sorry to hear that your experience at Benihana - Minneapolis, MN didn't meet your expectations. We apologize for the mix-up with your salad order and the bill being given before the ice cream. We understand how frustrating it must have been. We appreciate your patience and understanding, and we'll certainly work on improving our service. We hope you'll give us another chance to provide a better dining experience.
   

   請問這對你有幫助嗎？

2. K

   Kat

   Minneapolis11則評論

   4.0

   在3天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   We had a great time together was a little surprised that they only offered the dinner menu for lunchtime! We elected bar area seating to avoid the automatic tip they like to put on your bill for sitting at the hibachi tables I still tipped 18% because she did a great job but I don’t like to be forced to pay 20% when you don’t know if service was going to be good or not. Anywho I do love the food but can only dine here on special occasions due to what I think are high prices.
   

   請問這對你有幫助嗎？

3. M

   Mike VIP

   Minneapolis13則評論

   3.0

   在5天前用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 2
   4. 氛圍 3

   Food was solid. Had to remind multiple times on a food allergy. That's dangerous and undermines the overall good experience.
   

   請問這對你有幫助嗎？

4. T

   Toni

   Minneapolis6則評論

   4.0

   在2025年5月3日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 4
   4. 氛圍 5

   Cook jose was wonderful. Everything was cooked very nicely. Waitress Daisy was wonderful as well. She was pleasant, attentive and great personality. I did stop by the front counter to order some gift cards and some salad dressing to go and the lady that was assisting really had a very poor attitude very short with me. She had a skull on her face really seemed like she didn’t wanna be there seem very annoyed that I was getting anything once she was finished with my order. Another lady was behind me to get it to go order and she said from across the room to the lady at the entrance table and the waitress talking to her that one of them needed to come assist this lady because she needed to get out of there and said a very rudely a few times and as I left, I told the lady at the front that this was probably a good thing that she was getting out of there because she had a very poor attitude and she was having a bad day and that it’s probably a good idea that she got out of there so besides that pork experience, everything else is good.
   

   Benihana - Minneapolis, MN已於2025年5月4日​回覆

   Thanks for the review, Toni! We're thrilled to hear that you enjoyed your experience at Benihana - Minneapolis, MN. We're glad you found our staff pleasant and our food cooked well. We apologize if you felt the need to interact with our staff in the midst of your order. We strive to provide excellent service to all our guests, and it seems we fell short this time. We appreciate your feedback and will use it to improve. We hope to see you again soon!
   

   請問這對你有幫助嗎？

5. M

   Markus

   Minneapolis6則評論

   5.0

   在2025年4月29日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 4

   I think it was Heidi, our server, she was awesome!
   

   Benihana - Minneapolis, MN已於2025年5月1日​回覆

   Thanks for visiting us, Markus! We're thrilled to hear that you had a great experience at Benihana - Minneapolis, MN. We're glad that our service met your expectations. We always strive to provide the best for our guests, and we're glad you noticed. We appreciate your feedback on our food and value, and we'll continue to work on improving those aspects. Looking forward to serving you again!
   

   請問這對你有幫助嗎？

6. R

   Raleigh

   Minneapolis1則評論

   3.0

   在2025年4月27日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 1

   It has gotten way too expensive and we used to go for birthdays every year.
   

   Benihana - Minneapolis, MN已於2025年4月29日​回覆

   Hello Raleigh, Thank you for taking the time to share your feedback. We're truly sorry to hear that your recent experience at Benihana - Minneapolis, MN didn't meet your expectations. We strive to provide excellent service and value to all our guests, and we regret that we fell short this time. We understand that birthday celebrations are a special occasion and we regret that our pricing did not meet your expectations. We appreciate your feedback and will certainly take it into consideration. We hope you'll give us another chance to provide you with the memorable dining experience that you've known us for. Best regards, The Management Team
   

   請問這對你有幫助嗎？

7. J

   Juston

   Minneapolis1則評論

   5.0

   在2025年4月27日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Great food, great server. Very welcoming environment
   

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   Benihana - Minneapolis, MN已於2025年4月28日​回覆

   Thanks for visiting us, Juston! We're thrilled to hear that you enjoyed the food and service at Benihana - Minneapolis, MN. We strive to create a welcoming environment for all our guests, and we're glad we hit the mark for you. We appreciate your feedback and look forward to serving you again soon. Best regards, The Management Team
   

   請問這對你有幫助嗎？

8. M

   Mary

   Minneapolis13則評論

   5.0

   在2025年4月27日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Chef and wait staff were great! Always great food.
   

   Benihana - Minneapolis, MN已於2025年4月28日​回覆

   Thanks for the review, Mary! We're thrilled to hear that you enjoyed your experience at Benihana - Minneapolis, MN. It's wonderful to know that our food and service met your expectations. We always strive to provide the best dining experience possible, and your feedback lets us know we're on the right track. We look forward to welcoming you back soon.
   

   請問這對你有幫助嗎？

9. J

   John

   Minneapolis1則評論

   4.0

   在2025年4月24日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 3

   The location in GV was ideal for me, I live only 2 miles away. I've been to Benihana many times in multiple locations - so much of the same: Food was decent Chef and waitress were pretty good However I did notice something - they charge an automatic 20% gratuity on the table seated portion - nothing that we are afraid of just kind of surprised is all. Also the prices have in fact gone up significantly - kids entree around $17, a full meal almost $30. High end adult meals $65 and the portions were a little smaller FYI.
   

   Benihana - Minneapolis, MN已於2025年4月25日​回覆

   Hello John, Thank you for taking the time to share your feedback with us. We're glad to hear that you found our location in GV ideal and that you've dined with us many times before. We're also happy to know that you appreciated our chef and wait staff. However, we're sorry to hear about your concerns regarding the gratuity and pricing. We strive to provide a comfortable and enjoyable dining experience for all our guests, and your feedback helps us to do just that. We'll certainly take your feedback into consideration as we continually strive to improve our services. Thank you again for your review, and we hope to welcome you back soon! Best, Benihana - Minneapolis, MN Management Team
   

   請問這對你有幫助嗎？

10. c

    chris

    Minneapolis15則評論

    4.0

    在2025年4月20日用過餐

    1. 整體 4
    2. 食物 3
    3. 服務 4
    4. 氛圍 3

    The shrimp and scallops were underdone , everything else was great.
    

    Benihana - Minneapolis, MN已於2025年4月21日​回覆

    Thanks for the feedback, Chris! We're glad to hear that you enjoyed the rest of your meal. However, we're sorry to hear about the shrimp and scallops. We always aim to deliver a great experience, and we regret that we missed the mark on this occasion. Your feedback will help us improve. We appreciate your review and hope to see you again soon at Benihana - Minneapolis, MN. Best, The Management Team
    

    請問這對你有幫助嗎？