Benihana - Miami Beach, FL

Reseñas de Benihana - Miami Beach, FL de comensales del restaurante. Basadas en valoraciones recientes.

1. C

   Camille

   Miami2 reseñas

   1.0

   Comieron en 8 de diciembre de 2024

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 1

   When we arrived, we sat at the bar to wait for the rest of our party and the bartender had us waiting at least 20 minutes with no one at the restaurant at that time before we were served. When we got to our table, we ordered appetizers that came after the chef already started to cook. The waitress did not come back and asked us if we wanted other drinks or if we needed something else after we were seated very disappointing. This was a special day. It was my son-in-law‘s birthday and the service was absolutely terrible.
   

   Benihana - Miami Beach, FLSe respondió el 10 de diciembre de 2024

   Thanks for the review, Camille! We're truly sorry to hear about your recent experience at Benihana - Miami Beach. We apologize for the delay and the lack of service you received. It's certainly not the standard we aim for, especially on a special occasion like your son-in-law's birthday. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to make your next visit a better one. Best regards, The Management Team
   

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2. R

   Rebecca

   Fort Lauderdale12 reseñas

   5.0

   Comieron en 1 de diciembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Wonderful!!! Love seeing them cook and the food is good!
   

   Benihana - Miami Beach, FLSe respondió el 4 de diciembre de 2024

   Dear guest, Thank you for your wonderful review! We're thrilled to hear that you enjoyed the cooking show at our restaurant. We'll be sure to pass along your compliments to our chef.
   

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3. K

   Kabir

   Chicago1 reseña

   4.0

   Comieron en 1 de diciembre de 2024

   1. Global 4
   2. Comida 3
   3. Servicio 4
   4. Ambiente 5

   What a marvelous location with a great hostess the service was a little slow. Our chef was new, but tried his best. It was still a good Benihana experience.  No
   

   Benihana - Miami Beach, FLSe respondió el 11 de diciembre de 2024

   Hello, Kabir! Thank you for your review and for choosing to dine with us at Benihana - Miami Beach. We're glad to hear that you had a marvelous experience and that our service was up to the mark. We're sorry to hear that you found our service a bit slow and that the chef was new. We always strive to provide the best experience for our guests and your feedback helps us improve. We hope to have the opportunity to serve you again and make your next visit a better one. Best regards, The Management Team
   

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4. A

   Andre VIP

   Toronto17 reseñas

   5.0

   Comieron en 29 de noviembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   Interesting dinner experience. The food was amazing! Staff were great. Pricy. Will return for special occasions.
   

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   Benihana - Miami Beach, FLSe respondió el 2 de diciembre de 2024

   Thanks for the review, Andre! We're thrilled to hear that you enjoyed your dinner at Benihana - Miami Beach. It's wonderful to know that our staff made your experience great and that you found the food to be amazing. We appreciate your feedback about our pricing, and we're always looking for ways to improve our services. We're looking forward to welcoming you back for special occasions!
   

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5. K

   Kenneth

   Miami1 reseña

   5.0

   Comieron en 28 de noviembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Everything was Excellent. Great Staff . A+++++ .Thank You !!!!!!!
   

   Benihana - Miami Beach, FLSe respondió el 30 de noviembre de 2024

   Hello, Kenneth! Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience at Benihana - Miami Beach. It's great to know that our staff made a positive impression on you. We strive to provide the best service, food, and value, and your feedback is a testament to our efforts. We look forward to welcoming you back soon for another fantastic experience! Best regards, The Management Team
   

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6. L

   Liliana

   Miami9 reseñas

   5.0

   Comieron en 24 de noviembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We had a great time with friends, fantastic food and view
   

   Benihana - Miami Beach, FLSe respondió el 26 de noviembre de 2024

   Hi Liliana! Thank you so much for your wonderful review! We're thrilled to hear that you and your friends had a great time at Benihana - Miami Beach. We're particularly delighted that you enjoyed our food and the view. We always strive to provide fantastic service and it's great to know we hit the mark during your visit. We hope to see you again soon for another great dining experience! Best wishes, The Management Team
   

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7. K

   Kiara VIP

   Fort Lauderdale10 reseñas

   3.0

   Comieron en 24 de noviembre de 2024

   1. Global 3
   2. Comida 2
   3. Servicio 3
   4. Ambiente 5

   Wouldn’t return to this locations. The chefs cook differently and the service takes forever
   

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8. D

   Daylen

   Miami1 reseña

   2.0

   Comieron en 21 de noviembre de 2024

   1. Global 2
   2. Comida 3
   3. Servicio 1
   4. Ambiente 3

   El servicio no fue bueno,la comida bastante bien ,cumpleaños de mi esposa,lo dije varias veces y nada,primera vez que me sucede pero sucedió
   

   Benihana - Miami Beach, FLSe respondió el 27 de noviembre de 2024

   Hola, Daylen! Lamentamos que te hayas llevado una mala impresión, nos gustaría otra oportunidad para ganar tu confianza, por favor envíanos un mensaje por nuestra página web en la sección "Contact Us" para obtener tu información de contacto. Gracias!
   

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9. M

   Meredith VIP

   San Francisco2 reseñas

   3.0

   Comieron en 20 de noviembre de 2024

   1. Global 3
   2. Comida 4
   3. Servicio 5
   4. Ambiente 2

   Service was wonderful, we had a really great server named Mo who went above and beyond. Our chef was good this time (the chef seems to be hit or miss). The one thing that bothers me every time we go is how filthy this restaurant is. The floors are slippery from grease. The menus are filthy and really need a good wipe down. They probably need to gut renovate this place
   

   Benihana - Miami Beach, FLSe respondió el 23 de noviembre de 2024

   Hello, Meredith! Thank you for taking the time to leave us a review. We're thrilled to hear that you enjoyed our service and found our chef to be good. We apologize for the state of our restaurant at your last visit, and we appreciate your feedback regarding the cleanliness. We're working on maintaining a clean environment for our guests, and we'll certainly take your comments into consideration. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you again soon and provide you with a clean and enjoyable dining experience. Best regards, Benihana - Miami Beach Management Team
   

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10. K

    Karen VIP

    Miami7 reseñas

    4.0

    Comieron en 17 de noviembre de 2024

    1. Global 4
    2. Comida 5
    3. Servicio 2
    4. Ambiente 4

    I was disappointed. I liked it before they remodeled it. The wait was long before the chef came to the table. It wasn’t as entertaining as it used t be. The staff were nice. Food was still good.
    

    Benihana - Miami Beach, FLSe respondió el 19 de noviembre de 2024

    Hi Karen! Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the food before the remodel, but we're sorry to hear that other aspects of your experience didn't meet your expectations. We understand that waiting for the chef can be frustrating, and we apologize for any inconvenience caused. We're also sorry to hear that our staff's service didn't meet your expectations. We appreciate your comments and will certainly use them to improve our service. We hope to have the opportunity to serve you again and provide an overall more enjoyable dining experience. Best Regards, The Management Team at Benihana - Miami Beach
    

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