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Benihana - Miami Beach, FL

3.7
1784 Reviews
$30 and under
Japanese
Welcome to Benihana, a dining experience unlike any other! Our beautiful new waterfront restaurant features 20 teppanyaki tables, expansive sushi lounge and an indoor/outdoor bar that extends out to an open-air patio overlooking Biscayne Bay and the inaugural section of North Bay Village’s new island walk. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well as your taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. Breathtaking waterfront views can be enjoyed from any seat in the restaurant while you enjoy flavorful favorites or indulge in our famous, award-winning signature hot sake or vibrant cocktails. An 18% service charge is added to all guest checks for parties of eight or more.

Support Benihana - Miami Beach, FL during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 1784 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on recent ratings
4.3
food
3.4
service
3.8
ambience
3.7
value
Noise · Moderate
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vipenjocampos
Miami
11 reviews
Dined 2 days ago
Overall3food5service4ambience3

The food was very good as always, the service good time once we seated at the table. However, our reservation was for 2:30 and took them almost one hour to seat us. We waited at the bar an order drinks and an appetizer, the drinks were served accordingly but the appetizer took almost one hour to be served, in fact we took with us to the table when they took us to the table. Not a good way to start the experience and also when you are waiting with a 6 year old kid that is hungry. It saved the experience that the food as always was very good.

JM
JulioM
Miami
1 review
Dined 4 days ago
Overall5food5service5ambience5

Food was amazing, our cooker Fernando was excellent

OT
OpenTable Diner
1 review
Dined 5 days ago
Overall1food1service1ambience1

Didn’t feed us for two hours. Won’t be coming back here.

Benihana - Miami Beach, FL
Responded 4 days ago

Dear Guest On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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JC
JackiC
Miami
5 reviews
Dined 6 days ago
Overall3food4service3ambience3

First of all they require valet parking and in the COVID error I don’t like strangers in my car touching surfaces I will have to touch after they leave. In my opinion this should not be mandatory!

Next, the chef simply cooked the food! Absolutely no entertainment, the whole reason you go to Benihana in the first place.

Then they were out of 3 soft drinks, we were there for my daughter’s birthday and she couldn’t even get a drink she wanted.

Finally they were also out of ice cream

Overall pretty disappointing considering the cost of the meal

Benihana - Miami Beach, FL
Responded 4 days ago

Dear JackiC On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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C
Caroline
1 review
Dined 6 days ago
Overall5food4service4ambience5

We had a great experience at this Benihana. Apart from waiting a bit for our table even after our reservation time, and a long wait for drinks, we had an excellent chef named Gary. Servers were friendly and food was tasty. Will return and try the outdoor patio over looking the water

GO
vipGOODFOOD
Miami
1 review
Dined 6 days ago
Overall1food1service1ambience1

Very Poor Service
We had to wait 45 min to be seated even with a reservation
After being seated we had to wait another 35 Min before we placed the order
The food was not good at all
Very bad experience

Benihana - Miami Beach, FL
Responded 6 days ago

Dear GOODFOOD On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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AP
AlexP
1 review
Dined 7 days ago
Overall5food5service5ambience5

Excelente service from the beginning and the staff was really good the chef was awesome and our waiter was really helpful and kind

SD
vipSteveD
Miami
8 reviews
Dined 7 days ago
Overall3food5service1ambience3

The worst service EVER.

Benihana - Miami Beach, FL
Responded 6 days ago

Dear SteveD On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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JC
vipJacoboC
Denver
1 review
Dined on September 12, 2021
Overall4food4service4ambience4

with reservation it took them 30 min to seat me down. and there where tables available


parking is always full

H
Henny
1 review
Dined on September 11, 2021
Overall1food1service1ambience1

Waited an 25 mins to be seated when I made a reservation then took the waiter 20 mins to get to us I just left it was not worth it

Benihana - Miami Beach, FL
Responded 7 days ago

Dear Henny Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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p
pty25
Miami
12 reviews
Dined on September 11, 2021
Overall3food5service4ambience4

We had to wait for our table for one hour having reservations
The chef was great and the food delicious

Benihana - Miami Beach, FL
Responded 7 days ago

Dear pty25 On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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TP
TonyP
New England
1 review
Dined on September 11, 2021
Overall1food3service1ambience1

Even though I had reservations, I had to wait 2 1/2 hours to eat.. not enough cooks not enough waiters. One of the worst restaurant experiences I have ever had. If they didn’t have staff, they should not have taken reservations!!!

Benihana - Miami Beach, FL
Responded 7 days ago

Dear TonyP Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
OpenTable Diner
1 review
Dined on September 11, 2021
Overall1food4service1ambience1

Came here for our two year old’s birthday. We had a 7pm reservation and were not seated until 8:30. We did not eat until 9. Absolutely ridiculous.

Benihana - Miami Beach, FL
Responded 7 days ago

Dear Guest On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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OR
OlgaR
1 review
Dined on September 11, 2021
Overall2food4service1ambience3

why's do we needed to made reservations if any way you ending waiting for a long time sooo upset mine reservations was for 5:45 got there @ 5:30 and i wasn't sat till 6 :45 😡😡

OL
OLeyyL
1 review
Dined on September 10, 2021
Overall5food5service5ambience5

Food was great , staff very nice , great view of the beach . I love it . I go at least twice a year

DF
DeniseF
New York Area
1 review
Dined on September 7, 2021
Overall3food2service2ambience5

Server didn't tell us it was last call for drinks

m
mzdineout1
Atlanta
3 reviews
Dined on September 7, 2021
Overall4food4service3ambience5

Cook was distracted by other workers walking by and he took his time cooking. He was great but the time was off.

AR
AndresR
Fort Lauderdale
2 reviews
Dined on September 7, 2021
Overall5food5service5ambience5

Food was delicious and excellent service! Nice ocean view at night

OT
vipOpenTable Diner
Miami
3 reviews
Dined on September 6, 2021
Overall1food4service2ambience3

First off, we have been to almost all of the Benihana‘s in South Florida so we have an idea of a possible wait time. We made reservations and we still had to wait over an hour and it was due to the lack of chefs they had. Even the shift that was preparing our food mentioned to us that he was on the brink of quitting right before coming out to our table. Really? Why is it that this establishment only had three chefs on a busy evening with many reservations on hand? I highly suggest to upper management to take note of this and to treat their employees especially their chefs better and not over a book and have people waiting for almost 2 hours. The food is good but when you start your evening with a delay and then the chef telling you how unhappy he is it really puts a damper on the whole experience. Either way I’m sure will be back but hopefully some of these issues have been resolved.

Benihana - Miami Beach, FL
Responded on September 10, 2021

Dear Guest on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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GL
GigiL
1 review
Dined on September 6, 2021
Overall1food3service3ambience1

Will not go back, I will stick to the one in Miramar, they were probably short cooks but we were not notified until we the customers said something after realizing we were waiting so long, had to literally search for our waiter, this place was just different from the One we are use to in Miramar, didn’t even get offered water

Benihana - Miami Beach, FL
Responded on September 10, 2021

Dear GigiL On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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R
Ramoncito
1 review
Dined on September 5, 2021
Overall2food5service3ambience4

A restaurant with no paper menu?....2 stars.....A restaurant without rib-eye steak?...2 stars.....Benihana without takeaway mug?...2 stars.....Our waiter "Ramiro" couldn't answer any question asked to him.....The food and our cook were very good....4 stars.... Overall I rate our visit 2 stars.....Maybe in the future when Banihana has a paper menu I will come back, but I will check first.....Thanks....

Benihana - Miami Beach, FL
Responded on September 10, 2021

Dear Ramoncito On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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AC
AdolfoC
1 review
Dined on September 4, 2021
Overall1food2service1ambience2

Very bad service, very slow and many employees doing nothing and not serving the customer. It took them 40 minutes to bring me a beer, the appetizer arrived almost with the food and very expensive.

Benihana - Miami Beach, FL
Responded on September 9, 2021

Dear AdolfoC On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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OT
OpenTable Diner
Miami
1 review
Dined on September 2, 2021
Overall1food3service1ambience3

No self parking, only valet (complimentary)…. during a pandemic? Really?

I made a reservation for 17:45. Was there 10 minutes before 17:45…. was seated at 6:45….

Benihana - Miami Beach, FL
Responded on September 3, 2021

Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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S
Shemaiah
Miami
1 review
Dined on September 1, 2021
Overall5food5service5ambience5

My food was good as always. Chef and waitress did an great job. Place was clean and we had a great time.

N
Nikki
1 review
Dined on September 1, 2021
Overall1food2service1ambience2

We usually come here but lately the experience hasn’t been great, last night was the last chance I gave them. Not going back here again. Server forgot our drinks, we had to ask for items to be brought over and over. The chef was new and said he wasn’t allowed to give a show, so no show was provided food was under seasoned. My husband told them it was my birthday and the waiter didn’t do the birthday celebration despite being reminded. It was bad.

AF
AdiF
1 review
Dined on August 29, 2021
Overall1food1service1ambience1

The worst.
The hostess as RUDE as it gets.
We made a reservation and end up waiting for 45 min to be seated.
NEVER coming back!
Please, don’t even try it.

Benihana - Miami Beach, FL
Responded on August 30, 2021

Dear AdiF Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
vipOpenTable Diner
New York Area
6 reviews
Dined on August 28, 2021
Overall1food2service1ambience1

One of the worst dining experiences ever. They were over an hour late getting us seated, the lady at the front desk was incredibly rude and inappropriate. We were not offered a single appetizer or drink for waiting over an hour. The chef looked depressed and overworked and didn’t talk to us at all during the meal presentation. Will never go back here.

Benihana - Miami Beach, FL
Responded on August 30, 2021

Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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HH
HollyH
Cincinnati
1 review
Dined on August 26, 2021
Overall2food3service1ambience3

Food was good however service was terrible. Had to wait almost 30 minutes for our table after having reservations, table was full with little space to move, waiter was overwhelmed, he could not get drink orders correct, we waited forever for our drinks, at one point I had to go to the bar to get my own drink. We waited a long time for our entree to start. This was only a Thursday night and we had reservations for 7:45. I couldn't imagine what a weekend would be like.

Benihana - Miami Beach, FL
Responded on August 30, 2021

Dear HollyH On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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EC
ElodieC
1 review
Dined on August 25, 2021
Overall2food4service1ambience3

Thé table booked for 20h was ready at 20:45. Lack of organisation

OT
OpenTable Diner
Miami
1 review
Dined on August 24, 2021
Overall5food5service5ambience5

Went for my mom’s birthday! Super great!

Benihana - Miami Beach, FL
Responded on August 26, 2021

Dear Guest, Thank you for allowing us to be a part of the special occasion!

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A
Amber
1 review
Dined on August 24, 2021
Overall3food5service4ambience1

The food was amazing! Our chef was great! It’s extremely awkward that they make us share a table with strangers, especially during covid.. you are literally staring at a view of the ocean with a stranger looking dead at you wondering if you’re looking at them or the background ahaha..

Benihana - Miami Beach, FL
Responded on August 26, 2021

Dear Amber We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
OpenTable Diner
1 review
Dined on August 23, 2021
Overall1food3service1ambience5

The wait time was very long even after ofc we made a reservation. We came into the valet area no one attended us until I rolled my window down to ask were we to wait on them or what. The whole night we were at our table me and my mom and friend only had one glass of water no refills, our server was not attentive whatsoever to the point one of the customers bussed our table for his group. The cook seemed like he was rushing fairly not caring about our presence and acknowledging our side of the table and mainly focused on meeting the other sides needs. The whole experience, was just not something we were too happy about talking about at the end of the night.

Benihana - Miami Beach, FL
Responded on August 25, 2021

Dear Guest on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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OT
OpenTable Diner
1 review
Dined on August 22, 2021
Overall1food4service1ambience1

Reservations at 745pm… was not seated til 845pm… waited for chef 30mins and waited for the tab which was wrong 3 times over 45mins. 3 hours in a restaurant where they could have told us at the door, that they were understaffed.

Benihana - Miami Beach, FL
Responded on August 23, 2021

Dear Guest On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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LG
LewisG
1 review
Dined on August 22, 2021
Overall2food4service1ambience3

In short our booking was at 7:15 and we arrived at 7 to be told we would be seated early.
We were not sat until 7:45.
By the time we ordered food and drinks (which had many issues with the drinks order being wrong)
The chef finally came to the table 1 hour and 15 minutes after we ordered.

Eventually being ready to leave the restaurant by 10pm. All in all terrible service and experience from a restaurant focused on the experience and entertainment.

Benihana - Miami Beach, FL
Responded on August 23, 2021

Dear LewisG on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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OT
OpenTable Diner
Miami
1 review
Dined on August 22, 2021
Overall1food5service1ambience1

Had to wait over an over even with a reservation to be seated. Once seated had to wait an additional 30+ min for chef to arrive

They are extremely understaffed

Benihana - Miami Beach, FL
Responded on August 23, 2021

Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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JS
JoseS
1 review
Dined on August 22, 2021
Overall1food3service1ambience1

Poor customer service. They do not honor reservations . Has to wait 1 hour to get seated with having reservations. After being seating we had to wait another hour to get our food cooked.
This location needs restructuring.

Benihana - Miami Beach, FL
Responded on August 24, 2021

Dear JoseS We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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A
Anon
1 review
Dined on August 21, 2021
Overall2food4service1ambience3

My reservation was at 6 PM and I was not seated until 7 PM. Throughout this waiting period, the hosts were dancing, joking around and saying “people can wait to be seated.” This was all very frustrating as it seemed like they were doing absolutely nothing to help get us seated at a table. They were extremely low staffed and a few times I could hear the staff arguing with one another. When we finally got seated, two chefs would joke together by slamming down their cooking utensils on to the hibachi hard top, causing everyone to be startled (not just at their table but around the entire restaurant). At this point, I was frustrated that I waited an hour to be seated and the slamming of the utensils irritated me further. Our waitress was good and attentive, as well as the chef who came to cook at our table. Food was good but the overall experience at this location was not. I wouldn’t recommend eating here. The host staff needs to learn professionalism and how to properly run a restaurant.

Benihana - Miami Beach, FL
Responded on August 23, 2021

Dear Anon on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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MP
MayP
1 review
Dined on August 21, 2021
Overall2food4service2ambience3

Food and the server were good but the service (host) could be better.

Benihana - Miami Beach, FL
Responded on August 23, 2021

Dear MayP On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
Miami
3 reviews
Dined on August 20, 2021
Overall5food5service5ambience3

La comida es magnífica !!! una verdadera maravilla. Se come muy bien y el personal es muy servicial. Te cocinan la comida que pidas justo delante de ti y hacen mientras cocinan que sea entretenido. Lo único que no me gustó es que las mesas tienen una capacidad para 8 personas y sientan a personas desconocidas a tu lado. Nosotros éramos cuatro personas y tuvimos que compartir la mesa con 4 personas más. Fuera de esto no tengo ninguna queja. Hay que repetir !!!

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L
Linda
Miami
5 reviews
Dined on August 19, 2021
Overall4food5service4ambience4

The chef was one of the best we ever had in 35 years. The service was good except he brought dessert without clearing any dinner plates and gave the check with those same dishes on the table. I served for 15 years and that’s just poor training or a lazy server. He was quick on the refills and waters so that was a plus.

FAQs

You can order delivery directly from Benihana - Miami Beach, FL using the Order Online button. Benihana - Miami Beach, FL also offers takeout which you can order by calling the restaurant at (305) 866-2768.

Benihana - Miami Beach, FL is rated 3.7 stars by 1784 OpenTable diners.

Benihana - Miami Beach, FL does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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