Happy Mother's Day. Don't just give a gift. Give an experience like any other.
For a limited time, when you purchase $50 in
Benihana Gift Cards, you’ll receive a $10 Benihana Promotional Card. Offer available 4/10/18 - 5/13/18 Promotional Cards valid 5/14/18 - 6/17/18.
Sunday, May 13, 2018
We had a wonderful time celebrating my sister’s birthday. The food was cooked to perfection and our chef was wonderful. Great choice for a celebration!
Chef did an amazing job food was awesome definitely be coming back looking for him lol
Upon walking in the hostess was rude. She treated my party as if we didn't have a reservation & rudely brush us off for about 15 minutes AFTER our reservation time. But the rest of our time was AMAZING! Samaj (I think that was his name) & Angela was freaking amazing. Cudos to them, they made my birthday great.
It was okay. Rice was too dry and chef wasn't very entertaining as the old chefs used to be.
Good service & food
Food was great but if you decide to get the fried rice the customer should be told so that they will not be surprised when they receive the bill also it should be up to the customer as far as tip is concerned
Everything was ok except there was a family that sat at the table with us which thats something that i think this restaurant should change everybody does not mess together at tables. The other family had a lot of sauces in cups and as the chef was cooking he was throwing the sauces on the food while he was trying to prepare and kept saying he does it all the time this was causing a delay in out food because he had to wipe the grill down each time . Needless to say the first part of my dinner was horrible but they left and hardly ate their food . So we didnt get the expreience we normally get it will be a while before we return
We had a great night at Benihana. Our chef was Danny and he did a wonderful job!
This trip we came before the dinner rush and the service was impeccable. Ivory was kind, saw to our needs, and was adamant to be sure that we had a great experience. Kenny was our chef and was interactive with us and a skilled cook.
Our last few experiences weren't as pleasant, and we considered quitting this location. We returned because my girlfriend's daughter is quite taken with the place, and perhaps we've found a time of day that satisfies our view of proper service. We'll be coming back again eventually and hope for a similar - if not better - experience.
Another good meal service was quick and we were seated on time
Had a great time chef and food were great will go again
We were seated promptly and the value was on point. Must do it again soon.
We had to wait for a chef but the food was good!!
The server was very pleasant but service was very slow. Maybe she or the bartender was overwhelmed, but we got our drinks after our soup and even after our salad. The chef showed up before our drinks did. It was my boyfriends birthday and no effort was made to make it anything special, which was disappointing. Food was great, portion sizes were perfect. Pleasant atmosphere but expect to be there for a very long length of time. I wouldn’t suggest going there for any special occasion.
We had an awesome time! We waited for approx. 30 mins. on our chef, but our servers did everything they could to keep my family happy and satisfied. Both young ladies were courteous and professional, doing a great job of getting us out in time to catch our show. We were given complementary appetizers which was really nice! Will definitely dine there again!!
What a horrible example for Benihana. Horrible cutomer service and portions were so small.
During my visit to Memphis a friend and I decided to eat at Benhianna for dinner. We were staying at the hotel across the street so it was very convenient. We sat at the Bar instead of the hibachi table. Biggest Mistake ever!!!! The portions were very small. It looked like they were serving lunch portions instead of the dinner portions. This is the first time I ever experienced this, but will definitely remember not to to sit at the bar my next visit
Very polite and entertaining!
The manager was rude we had been sitting for over an hour so I asked again how long would the wait be she looked at me and told me to go sit down all I asked was a question she said it very rudely as if she had an attitude about something
Everything ok. Food not really what it used to be. Our chef didnt speak clear english and was very sloppy at times. It took us 2 hours to finally eat. As long as i dont get the same chef again id continue to be a customer.
Great service, great food and was seated on time. Danny was a great Chef and was very experienced. I will be back next time in Memphis
On this particular Saturday evening dinner, everything went great. We were seated exactly on time, all courses were paced perfectly, and server (Shin) and chef (Tony) were outstanding. All of the food items tasted great, and we were in and out in around 90 minutes. We will be returning soon!
Celebrating my son birthday. It was awful. The server was great. The chef was slow. And the management is awful. They use to have great customer service and management couldnt careless. They start charging for everything. I would not recommend this company to anyone.
Awesome it was amazing 10/10 recommend
This location is trash and i wont ever return. Even after making a reservation and showing up early we still ended up waiting an additional 45 mins to be seated. The server took forever to come as well as the cook. The food was mediocre compared to other Benihana establishments I have been too and they didnt even have yum yum sauce. The grill was filthy and the overall experience was unpleasant. Being that i invited guests from out of town it was a total fail
we were 10 people gathered for my birthday. i ordered chicken fried rice as main course. server didnt understand and she thought we ordered entrees which we already ordered something else with the same server.
then our chef didnt played any tricks his skills were very poor. im assuming you guys sent a trainer. where as our neighbour table got better chef. among 10 people 7 mems are new to benihana, and i promised that it will be great since they havent experienced before. but it ended up very bad.
I really enjoyed the food. The server wasn’t good but she was new so she tried her best. The cook was also kinda new but he did ok also. The overall experience was good.
The food was terrible
always such fun...our server was responsive & attentive, but never rushed us...our chef (Daniel?), was abfab...
Great chef, food was delicious
The food was great for my first time. The only thing is, it takes a minute for the Hibachi chef to get to us. Other than that. Amazing.
Everything went well. However, this particular evening there was not enough chefs on duty. So my table had to wait a while for a chef to become free. But I dine here occasionally. And this was the only time I've had a issue.
I was 30 minutes early and they would not let me in until my time which was 5:30 p.m. once I got in I had to wait an hour and a half just to be served and they was not crowded the cook look extremely dirty looking I started to walk out once I saw him his clothes was unimaginably I couldn't stand it at least they did give me free appetizers and the food was not good I will not go back there again
Benihana Birthday was a tradition for our children and now they like to continue to entertain our grandchildren. The service this visit was quite disorganized and slow this visit. The food was good.
My reservation was for 7:30 our cook didn’t come til 8:45.
Another good meal here this time the chef seasoned the food to make the taste so much better and performed a few tricks
IT was raining outside and I arrived at my booking time right at 6:15, which included the grace period. Well upon checking in the front door clerk stated that I would have to come back at a later time or reschedule. I was waiting in line for them to check me in and when they acknowledge me it was 6:16P. They stated the computer had canceled my reservation out. Needless to say, I had to take my party back to my house and wait the two hours before I returned back. This really makes me second guess ever coming back to Benihana's again.
I’m a fan of Benihana and this the worst one I’ve ever ate found hair in my soup & they done nothing about it and the hostess are the rudest I’ve ever seen in the restaurant industry and I eat out 5 nights a week recommended know 1 to spend there hard earned money on this place for bad food and worst service.
Arrived at 6:40pm for 7:00pm reservation. Was sat at 7:40pm. Ordered by 8pm. Cook arrived to cook at 9:00pm.
Went there on a date and loved it. Can not wait to go back there.