Benihana - Memphis

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1276 Reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak,chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Memphis is located in East Memphis off of Poplar Ave. and I-240, across from the Hilton Hotel.Take a seat at one of our teppanyaki tables, prepare for a show like no other and watch as your personal chef shows off their skills. Happy Hour is offered from 5-7 p.m.Monday through Thursday and 4-7 p.m. on Fridays. Enjoy signature cocktails, specialty sushi rolls and an assortment of appetizers. An 18% service charge is added to all guest checks for parties of eight or more.

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What 1276 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.3
food
3.8
service
3.8
ambience
3.8
value
Noise · Moderate
72% of people would recommend it to a friend
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OT
OpenTable Diner
1 review
Dined a day ago
Overall5food5service5ambience5

Me and my loved it. This was our lunch date today. We never visited and boy I tell you I’m still full and got left overs both of us 😍!

EB
EmilyB
1 review
Dined 3 days ago
Overall2food3service1ambience1

We love Benihana! Arrived with my birthday girl daughter, myself, and her two friends. We waited for a while, longer than necessary, to meet our waitress and order drinks. They came, and she went. When she finally returned to take our orders, we ordered and waited for the chef. He was okay. Surely not Benihana quality. No tricks, no flaming onion volcano, no shrimp in the mouth. Nothing. When he was finally done, he asked me if I had cash for a cook tip. SERIOUSLY? Did I have cash to hand him as a tip? I told him I'd settle up in the end. Then - where was our waitress? Glasses had been empty for a while, no dishes cleared. After she appeared again, and got ice cream for the girls, she brought the bill. I waited there for twelve minutes to pay using a credit card. The girls had long finished, had used the rest room, etc. We were ready to go. I ended up paying in cash and leaving. No one said a word to us. I could have ditched the bill and no one would have been the wiser. Terrible, awful service. I'll never return.

DC
DannyC
Memphis/West TN
15 reviews
Dined 4 days ago
Overall5food5service5ambience4

Birthday days

OT
OpenTable Diner
Memphis/West TN
1 review
Dined 4 days ago
Overall5food5service5ambience5

Always have a great experience!

WB
WandaB
1 review
Dined on September 12, 2020
Overall4food5service4ambience5

Our waiter and cook was awesome! The girls at the front desk were not friendly nor helpful. We went in not knowing we had to have reservations. We went out the door to discuss where we would go. Another family went in without reservations and came back out to make reservations online. They told us how to make them and said the girls were rude to them also. For years, the girls at the desk have always been rude! But we love the food, so we still go occasionally.

EK
EliseK
1 review
Dined on September 11, 2020
Overall1food2service1ambience1

Horrible service. I would never recommend anyone to come here for a birthday. The wait was almost 2 hours with having a reservation. Some of my party did not receive their food. It was not worth the money or wait.

TE
TEM2020
Nashville
1 review
Dined on September 11, 2020
Overall1food1service1ambience1

The service was horrible and management was worse. Some of our party didn't get their food.! I will never go there again!

OT
OpenTable Diner
Nashville
2 reviews
Dined on September 10, 2020
Overall2food5service2ambience2

It was my birthday dinner. Had a reservation and still did get a chef until over an hour after our reservation. Very poor service

HE
HebaE
1 review
Dined on September 10, 2020
Overall4food5service4ambience2

Everthing was great except that it was dirty. Specially the toilets

OT
OpenTable Diner
Memphis/West TN
1 review
Dined on September 7, 2020
Overall4food5service2ambience5

Great food but people were allowed entry with no mask and was able to stand inside. My guest and I were told to stand in the walk way or wait in our car and we had mask. I won’t play the race card but they were white we were black. After 20 minutes of sitting in the car (10 over my reservation time) we got the call to come in. Our waitress was new. She promptly bought us our drinks but we waited over an hour before our chef came. And you guessed it the white customers received theirs first. Our chef, He was very pleasant and funny and the food was delicious. The additional occupants at our table were not to happy with experience with management or the customer service. Great food, but we will not be returning.

TS
TamekaS
1 review
Dined on September 4, 2020
Overall5food5service5ambience5

Service was great and they were very friendly! We must visit again!

OT
OpenTable Diner
Memphis/West TN
6 reviews
Dined on September 3, 2020
Overall5food5service5ambience5

Celebrating 50th birthday

L
Lexball
Memphis/West TN
1 review
Dined on August 30, 2020
Overall1food1service4ambience2

I eat here all the time and this was like my 2nd bad experience. We made a reservation at 8:30 and a cook didn’t even come to our table until 10:00. He was rushing to cook our food and it was so bland and the meat tasted like rubber.

Benihana - Memphis
Responded on September 3, 2020

Lexball, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

Report
ME
MarlonE
Memphis/West TN
1 review
Dined on August 29, 2020
Overall1food4service1ambience1

5:30 reservation..didn't get seated until 6. Didn't have a cook until 7. Cook was there because he had to be..restaurant is old.

Benihana - Memphis
Responded on September 1, 2020

Marlon, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

Report
KW
KarimW
1 review
Dined on August 28, 2020
Overall1food1service1ambience1

We had a reservation and they did not seat us but seated walk ins, we waited over 30 minutes.

Benihana - Memphis
Responded on September 1, 2020

Karim, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

Report
OT
OpenTable Diner
1 review
Dined on August 28, 2020
Overall3food3service4ambience4

The experience and staff as a whole was good. The only issue was our chef. He wasn’t prepared, he had to leave the station like 4/5 times for not having butter, or onions etc. he burnt our food and acted like it was just normal and ok

Benihana - Memphis
Responded on August 31, 2020

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

Report
OT
OpenTable Diner
1 review
Dined on August 28, 2020
Overall2food5service1ambience3

The front hosts rude and very unprofessional

M
Mack
Memphis/West TN
4 reviews
Dined on August 25, 2020
Overall2food2service3ambience2

Sushi and hibachi that my family ordered was mediocre at best. I ordered two specialty rolls and sashimi.

WM
WendyM
Memphis/West TN
1 review
Dined on August 22, 2020
Overall4food4service3ambience4

The food was delicious however our servers were kind of annoying they came to our table every few minutes it seemed that we were being rushed!

MS
MarieS
Memphis/West TN
2 reviews
Dined on August 16, 2020
Overall5food5service4ambience4

Even though the waitress expressed they were short that day we still got prompt service...

SD
SherrettaD
1 review
Dined on August 15, 2020
Overall5food5service4ambience5

Outstanding food great service great atmosphere great place

M
Mace
1 review
Dined on August 10, 2020
Overall4food5service4ambience4

The food was delicious, however the performance was OK. Granted it was very slow and not a lot of folks showed up. For the price I paid I have received better service and performance. Ordered the 6 course meal and they forgot 2 of the courses which was green tea and icecream. Had to ask for both. Like I said, for what I paid I was hoping at least to get everything that was quoted on the menu.

JB
JustinB
1 review
Dined on August 9, 2020
Overall5food5service5ambience5

I enjoy myself it was amazing get experience for the first time and I will be back soon

BB
BriBb
1 review
Dined on August 6, 2020
Overall2food4service1ambience1

I’ve been coming to this location for years and they have went down hill for sure. We had no waitress for 50 minutes and when we did get one she took our orders and only came back to give us the bill. The host noticed us waiting and got us drinks. We didn’t have plates at our table and the chef had to walk away and get us some. We didn’t get our salad, ice cream, or the sauces that normally come with the food. The chef was great and the food was pretty good but the experience was bad.

AC
vipACTIONJ1
Memphis/West TN
12 reviews
Dined on August 3, 2020
Overall5food5service5ambience4

The staff are very familiar with me and the service is always great.

OT
OpenTable Diner
1 review
Dined on August 2, 2020
Overall2food3service1ambience1

The waitress acted like she didn’t even want us there. We had to ask for our drinks more than once. We had to ask for silverware even though it should have been on the table. She seemed upset that we even asked. The drinks were not great and the meal was very very garlicky (Japanese food is not supposed to be described as “garlicky”. The only reason why I gave it a 2 rating instead of 1 is because Alex the cook was great! All in all, probably won’t go back there.

JC
JohnC
1 review
Dined on July 31, 2020
Overall5food5service5ambience5

Quiet and much fun!!! Thank you so much for the great memories. We will return more often to enjoy ourselves much more in the future.

LW
LindezW
1 review
Dined on July 31, 2020
Overall5food5service5ambience4

Great experience would be back very soon , cook was great.

JT
JenniferT
1 review
Dined on July 30, 2020
Overall1food5service1ambience4

SERVICE WAS HORRIBLE I WILL BEVER RETURN..SERVER CAME UP WORH NO MASK ON AND TOOK OUR ORDER WHICH WAS WRKNG AND NEVER CAME BACK. ONLY THING THAT WAS DECENT WAS OUR CHEF.... I SEE WHY I STOPPED EATING HERE ALONG TIME AGO

OT
OpenTable Diner
Memphis/West TN
1 review
Dined on July 27, 2020
Overall5food5service5ambience5

It was great

OT
OpenTable Diner
Memphis/West TN
1 review
Dined on July 25, 2020
Overall5food5service5ambience5

Me and bae have made this our favorite place to celebrate small accomplishments. As always they never disappoint and service was fast and perfect 👌

EG
ElizabethG
1 review
Dined on July 25, 2020
Overall4food5service5ambience4

Great experience! Accommodations for children! We will visit again.

OT
OpenTable Diner
1 review
Dined on July 22, 2020
Overall5food3service2ambience2

Waitress was rude and didn’t refill our drinks they got
Watered down

TJ
TamikaJ
1 review
Dined on July 19, 2020
Overall5food5service5ambience5

Benihana has always been my favorite. Memphis location is definitely one of the best.

OT
OpenTable Diner
Memphis/West TN
1 review
Dined on July 18, 2020
Overall5food5service5ambience5

Manger was awesome!! All the chefs were great!! Bartender was excellent!! Host was great as well!! They were short staffed but managed it well!!

OT
OpenTable Diner
1 review
Dined on July 14, 2020
Overall4food5service4ambience4

Alex the cook was great!!!

S
Stine
New York Area
1 review
Dined on July 10, 2020
Overall1food1service1ambience1

One server and one chef. we didnt even stay to eat

Benihana - Memphis
Responded on July 14, 2020

Stine, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

Report
OT
OpenTable Diner
1 review
Dined on July 10, 2020
Overall4food5service3ambience4

Great experience with me and family. Plan to go back real soon!

LR
LoveRob
1 review
Dined on July 10, 2020
Overall5food5service5ambience5

Things started off kind of rocky but turned around for the better. The cook was everything, I wish I would have gotten his name for my next visit.

CT
CharlotteT
1 review
Dined on July 9, 2020
Overall5food5service5ambience5

Has gotten better with food, and Time. They gave us all the Garlic Butter we wanted without charging us!

FAQs

Benihana - Memphis does offer delivery in partnership with Postmates and Uber Eats. Benihana - Memphis also offers takeout which you can order by calling the restaurant at (901) 767-8980.

Benihana - Memphis is rated 4 stars by 1276 OpenTable diners.

Benihana - Memphis does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

You can book this restaurant by choosing the date, time and party size.

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