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Steak And Lobster Xpx - Benihana - Memphis, TN, Memphis, TN

Benihana - Memphis, TN

3.8
3.8
2505 Reviews
$30 and under
Japanese
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Make a reservation

2 people

7:00 PM


Booked 39 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Phone number
    (901) 767-8980
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Neighborhood
    Memphis
  • Cross street
    Hilton
  • Parking details
    Private Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Vegan, Wine

Offers

  • Buy $50 in Gift Cards, get a $10 Promotional Card

    Nov 1 - Dec 31, 2023
    Sun - Thu - 11:00 AM - 3:00 PM, 3:00 PM - 10:00 PM,Fri - Sat - 11:00 AM - 3:00 PM, 3:00 PM - 11:00 PM
    Now through December 31, purchase $50 in Gift Cards, receive a $10 Promotional Card. Purchase $200 in Gift Cards, receive $60 in Promotional Cards! Ask your server for details.

What 2,505 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on recent ratings
  • 4.2Food
  • 3.8Service
  • 3.7Ambience
  • 3.6Value

NoiseModerate

Loved For

  • Memphis / West Tennessee

    Kid-friendly

  • Memphis

    Kid-friendly

2,505 Reviews
  1. JoyW

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I experienced a noticeable improvement since my last visit. The quality of service was great. Enjoyed our table guests and our hibachi chef KP. Got my birthday dessert and song.

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  2. Jenn

    Memphis/West TN

    2 reviews

    3.0

    2 reviews

    Dined 7 days ago

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 3
    The wait was too long. I was in there from 4:20 and didn’t get seated till 515

    Benihana - Memphis, TNResponded 5 days ago

    Jenn, on behalf of Benihana, we would like to offer our sincere apologies for the long wait time you endured during your last visit. We understand that your time is valuable and we are deeply sorry for the inconvenience this has caused you. Please feel free to contact us with further details regarding this experience by visiting our website Benihana Listens and we look forward to serving you again soon.

    Is this helpful?

  3. White13

    Memphis/West TN

    12 reviews

    5.0

    12 reviews

    Dined on December 3, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    The food was great, this one of my favorite places. The environment was fine. I haven’t been there in a few years but definitely wasn’t what it used to be. Everything was good- the only exception being that we didn’t get the end of the meal sherbet ice cream which comes with the meal we ordered- again, not a huge deal but it is what it is. My kids went for the first time and they loved it. It definitely doesn’t feel as quality as back in the day but hey, things change I guess

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  4. OpenTable Diner

    San Diego

    1 review

    5.0

    1 review

    Dined on December 3, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Our table was great and the hostess was very friendly. Our chef was dynamic and entertainingband Our food was so delicious!

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  5. OpenTable Diner

    Little Rock

    7 reviews

    5.0

    7 reviews

    Dined on December 2, 2023

    1. Overall 5
    2. Food 4
    3. Service 3
    4. Ambience 3
    Always a good family experience at the restaurant.

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  6. PrettyJenny

    Noord-Holland

    9 reviews

    5.0

    9 reviews

    Dined on December 1, 2023

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4
    Everyone was nice and our chef was awesome. Food was fantastic!

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  7. HelenF

    Memphis/West TN

    9 reviews

    5.0

    9 reviews

    Dined on November 27, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The chef and waitress were very attentive and professional. Thanks so much for addressing the areas that were so lacking.

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  8. courtneys

    Las Vegas

    1 review

    1.0

    1 review

    Dined on November 26, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    The food was horrible. The chef was new and didn’t speak English. Staff was very rude and unprofessional

    Benihana - Memphis, TNResponded on November 29, 2023

    Hi Courtney, we're sorry to hear about your disappointing experience. We strive to provide an excellent experience and we apologize for any issues you encountered. We appreciate your perspective and will take it into consideration as we strive to improve our content. If you have any specific suggestions or ideas, feel free to share them with us via our website: Benihana Listens

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  9. KTaylor1217

    Memphis/West TN

    1 review

    5.0

    1 review

    Dined on November 24, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service and the chef was very polite and considerate

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  10. DDJones

    Memphis/West TN

    17 reviews

    3.0

    17 reviews

    Dined on November 24, 2023

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3
    I knew not to expect excellence on Thanksgiving Day, but I was disappointed in the overall experience. The service was extremely slow...took 15-20 minutes to get a cocktail. Table-side dinner service did not begin for over an hour after we were seated at the table. Either the waiter wrote the orders incorrectly, or the chef did not read them. Several people at the table had to ask for items they had ordered, such as steamed rice rather than fried rice, or extra vegetables instead of rice. No one at the table received the shrimp appetizer that was supposed to be included with the meal. When we all realized this and asked the waiter about it, the manager did give us all a $2.00 credit on our bill. The waiter never asked anyone if they wanted a second cocktail nor did he ask if anyone wanted dessert. I will say that the food was very good. I'm going to blame the poor service on the holiday.

    Benihana - Memphis, TNResponded on November 27, 2023

    Hi, thank you for your feedback. We're sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. We want every guest's experience to be the best possible, and we work hard to make sure that happens. We’d love to resolve this as quickly as possible and find a solution that works for you. Please drop us a message directly by visiting our website: Benihana Listens

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  11. GlenH

    Memphis/West TN

    1 review

    4.0

    1 review

    Dined on November 23, 2023

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    Server had to asked multiple times to bring things we ordered. Otherwise, a wonderful experience, especially for.my grandkids.

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  12. OpenTable Diner

    Memphis/West TN

    2 reviews

    4.0

    2 reviews

    Dined on November 18, 2023

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4
    Food was ok. Cook must have been new. Front staff was very friendly as well as servers.

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  13. GinaM

    1 review

    1.0

    1 review

    Dined on November 9, 2023

    1. Overall 1
    2. Food 4
    3. Service 2
    4. Ambience 2
    Our reservation was at 7:15 but we didn’t get seated until 7:40. They seemed like they were very disorganized. When we ordered our meal the waitress asked if we wanted steak, chicken, shrimp or vegetables in the fried rice but didn’t let us know that we were going to be charged extra if we put one of them in the rice. There was 4 of us and my husband didn’t notice that we got charged for 2 extra rice’s. We paid for 2 rice with steak and 2 rice with chicken and 2 rice with shrimp. He noticed it when we were on the way home and he was looking at the ticket to see what he was charged for the appetizer because it was not what he ordered but he didn’t say anything about it when they brought it to the table because it took so long to get it he just ate it any way. The water tasted like it had lemon in it. The chef was very nice but didn’t really put on a show cooking. The only thing she did was the onion volcano. It took a long time to get the check & I had to go ask and get a container to take leftovers home. Very disappointed in our choice of restaurant for our birthday celebration!

    Benihana - Memphis, TNResponded on November 13, 2023

    Hi Gina, thank you for your feedback. We’re extremely sorry to hear that your special celebration didn’t go as expected at our Benihana location. Please contact us directly through our website so we may further assist you.

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  14. CindyM

    Memphis/West TN

    3 reviews

    5.0

    3 reviews

    Dined on November 8, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our table was ready as we got there. Our cook was the best his name was Tim. He made it so much fun for us to watch as he cooked for us. All of our dinner was great. We had a wonderful experience. Our waitress was very good and when we needed her and refilled our drinks as needed without asking.  Our table was ready to seat us when got there. We had our pictures taken. It was my husband’s 70th birthday and we met a couple at our table whose husbands birthday was the same night. Thanks to Open Table we had a great time.

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  15. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 8, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I really liked my waiter. I don’t remember her name but she was very kind

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  16. Byron

    Memphis/West TN

    10 reviews

    4.0

    10 reviews

    Dined on November 7, 2023

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    No complaints regarding anything. Service and food was excellent

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  17. Coach

    Memphis/West TN

    22 reviews

    vip
    3.0

    22 reviews

    Dined on November 5, 2023

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    It was one of those nights…they had a sports team dining and it caused us to wait even though we had a reservation. But the people and servers were nice $ apologetic. I eventually got a carrot after we were seated.

    Benihana - Memphis, TNResponded on November 27, 2023

    Coach, on behalf of Benihana, we would like to offer our sincere apologies for the long wait time you endured during your last visit. We understand that your time is valuable and we are deeply sorry for the inconvenience this has caused you. Please feel free to contact us with further details regarding this experience by visiting our website Benihana Listens. We look forward to serving you again soon.

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  18. OpenTable Diner

    1 review

    3.0

    1 review

    Dined on November 4, 2023

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    We were celebrating a 9 year old birthday party. No personality or theatrics, no Japanese egg roll, no beating heart, tried to do the onion volcano/train but no steam, we had to ask to throw the shrimp.

    Benihana - Memphis, TNResponded on November 7, 2023

    Hi, we’re truly sorry to hear about this experience during your special occasion. Please allow us a chance to make things right by reaching out to our team directly through our website.

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  19. IPB244

    Memphis/West TN

    1 review

    2.0

    1 review

    Dined on November 2, 2023

    1. Overall 2
    2. Food 5
    3. Service 3
    4. Ambience 1
    We went early (4:15) for a 4:30 seating. We were seated late, and it took a full 2 hours when the restaurant was not busy. I’m not sure if it was shift change, but it seems like they shouldn’t take early reservations if they aren’t staffed for it.

    Benihana - Memphis, TNResponded on November 7, 2023

    Hi, on behalf of Benihana, we would like to offer our sincere apologies for the long wait time you endured during your last visit. We understand that your time is valuable and we are deeply sorry for the inconvenience this has caused you. Please feel free to contact us with further details regarding this experience by visiting our website. We look forward to serving you again soon.

    Is this helpful?

  20. AngelaL

    1 review

    3.0

    1 review

    Dined on October 30, 2023

    1. Overall 3
    2. Food 5
    3. Service 4
    4. Ambience 4
    Food was great, but the chef was new and there was no show. The reason I go is for the show.

    Benihana - Memphis, TNResponded on November 7, 2023

    Hi Angela, thank you for your feedback. We're sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. We want every guest's experience to be the best possible, and we work hard to make sure that happens. Please feel free to reach out with further feedback or any questions via our website.

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  21. OpenTable Diner

    Memphis/West TN

    2 reviews

    4.0

    2 reviews

    Dined on October 30, 2023

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 3
    Kaylen and Darnell were amazing and very attentive, enjoyed our evening

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  22. WhitneyN

    Memphis/West TN

    1 review

    5.0

    1 review

    Dined on October 29, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I had a great time and it was my first time going. We had Jose as our cook and he was amazing and I could tell he loves his job and our waitress was very good too! The only drawback for me was how long it took for our meal to start but honestly I still had a very good time and will be returning!

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  23. JeraH

    1 review

    1.0

    1 review

    Dined on October 28, 2023

    1. Overall 1
    2. Food 3
    3. Service 2
    4. Ambience 1
    Our chef did not play with fire!! We come for the thrill and he did not give that. In addition to barely speaking English. (Or speaking at all) Food taste was good, waitress did try her best to make things right tho.

    Benihana - Memphis, TNResponded on November 16, 2023

    Hi Jera, thank you for your feedback. We're sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. We want every guest's experience to be the best possible, and we work hard to make sure that happens. Please feel free to reach out with further feedback or any questions via our website.

    Is this helpful?

  24. HelenF

    Memphis/West TN

    9 reviews

    5.0

    9 reviews

    Dined on October 28, 2023

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 3
    We were seated pretty close to reservation time. Our Chef Tim was outstanding! Great experience. More professionalism is being displayed; great improvement!

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  25. Hambone

    Nashville

    52 reviews

    vip
    2.0

    52 reviews

    Dined on October 28, 2023

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2
    I’m sad to say this location has hit an all time low. New management needed. Service poor. Chefs well below average. Mr. Le is missed. 7:00pm on a Friday night and the restaurant was empty. I think that says it all. Please keep this location going and send reinforcements.

    Benihana - Memphis, TNResponded on November 16, 2023

    Hi Hambone, thank you for your feedback. We're sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. We want every guest's experience to be the best possible, and we work hard to make sure that happens. Please feel free to reach out with further feedback or any questions via our website.

    Is this helpful?

  26. MommyGto3

    Memphis/West TN

    5 reviews

    3.0

    5 reviews

    Dined on October 22, 2023

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 2
    Included reservation that it was an 18th bday dinner. I had to tell the waitress as she didn’t know, there was nothing special during the cooking portion and the waitress had to be reminded about bday. Three other bday singing a took place and my daughter got the smallest “big deal” made. Food was good, perhaps a bit dry on the rice and vegetables. Steak and seafood was great.

    Benihana - Memphis, TNResponded on November 16, 2023

    MommyGto3, on behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so by visiting our website.

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  27. MelissaD

    Memphis/West TN

    2 reviews

    4.0

    2 reviews

    Dined on October 21, 2023

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 3
    It took 37 minutes after being seated for any drinks, water came. The soup and salad was brought over 10 minutes prior to drinks to the table The server and the cook both messed up the orders , so my shrimp was cooked after all the others and then my husbands order was messed up and his colossal shrimp were cooked as the cook was cleaning the grill. The check also had to be corrected as it was incorrect

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  28. FaustoV

    Nashville

    10 reviews

    3.0

    10 reviews

    Dined on October 21, 2023

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4
    The chefs no longer perform the usual theatrics as before, such as the volcanic fire of onions, etc. and when we asked about it, the chef said their manager said no more. I had the seafood Surf Side combo and the Shrimp was cooked perfectly but unfortunately the scallops and calamari were overcooked and rubbery. It’s sad they have fallen so, but I doubt I will ever go back to this restaurant in Memphis. Also, when I booked the reservation I had marked we were celebrating my daughter’s Birthday but the restaurant did not even acknowledge the occasion!!!

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  29. Disappointed

    Memphis/West TN

    3 reviews

    3.0

    3 reviews

    Dined on October 19, 2023

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    We've been going to this location for 12+ years. It is still okay, but the last two years it seems like the actual hibachi show has gotten kind weak. I would say last night that both my steak and scallops were a bit over done as well. I guess they had a dishwasher call in as they didn't have pots for the green tea and when they brought out the ice cream they brough one real spoon and then a plastic spoon because they ran out of clean ones. The property as a whole really needs some help, the weeds were overgrown and the building needs a pressure wash and some paint.

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  30. OpenTable Diner

    Memphis/West TN

    1 review

    5.0

    1 review

    Dined on October 19, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I enjoyed myself, the food was delicious and so was my beverage. Everything was delicious. The cook was great and funny. Thank you for the experience.

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  31. HelenF

    Memphis/West TN

    9 reviews

    3.0

    9 reviews

    Dined on October 18, 2023

    1. Overall 3
    2. Food 5
    3. Service 4
    4. Ambience 5
    My reservation was 12:15. Cook came at 1:15 (1 hour wait?) Only 1 cook; not acceptable for Benihana. I would like to say the restaurant was cleaner than I have seen it in a long long time. I compliment the lady who was cleaning. I mean she was outstanding; it was CLEAN everywhere!

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  32. Tracy

    1 review

    1.0

    1 review

    Dined on October 17, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    My food was awful, I usually have a wonderful experience at the restaurant but not this time.

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  33. OpenTable Diner

    Memphis/West TN

    1 review

    5.0

    1 review

    Dined on October 16, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our waitress was hospitable and pleasant. Our orders were accurate and our Chef was EXCEPTIONAL!! He kept telling us he was the 1# Man and He Was The 1# Man Indeed!!! He was energetic, exciting, and he knew how to keep us entertained!!! The best ever!!! Thanks for a Great bday experience!!

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  34. OpenTable Diner

    Memphis/West TN

    1 review

    4.0

    1 review

    Dined on October 14, 2023

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Our server was very helpful with our selections for dinner. The food was delicious. Yum yum sauce was new to me, and it was very good. The sweet/spicy addition to the rice and vegetables was an awesome surprise. We will be going back!

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  35. OpenTable Diner

    New Orleans

    4 reviews

    2.0

    4 reviews

    Dined on October 13, 2023

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3
    I don’t know what has happened to this restaurant but it has gone downhill in a precisely rapid pace. The rice has been changed to some bigger mushy rice. The food was sooo salty and the service was kinda sketchy as well. I will not be going back.

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  36. RyanJ

    Dallas

    4 reviews

    3.0

    4 reviews

    Dined on October 12, 2023

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5
    There has been tremendous improvement since we visited last year. We practically swore the place off last time for many reasons, wait time being one of them. You can tell they are under new management. The only downside is the portions! They are giving you less proteins for more money! That may keep us from returning.

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  37. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 12, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great experience. The management team was great. The server was very polite and the chef was AWESOME!

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  38. Donna

    Memphis/West TN

    22 reviews

    4.0

    22 reviews

    Dined on October 10, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 2
    Chef was great. Food was ok. Quality of steaks has really gone down. Building needs a refresh. Wallpaper torn/scratched up, furniture dowdy. Was asked if wanted either soup or salad. Always got both. Asked for both and got but didn’t like the cutting corners.

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  39. KTown

    Memphis/West TN

    5 reviews

    4.0

    5 reviews

    Dined on October 10, 2023

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    Server brought check out before we were finished dining. We hadn’t gotten our ice cream and teas yet and I had to remind her. It was almost as though we were being shuffled out and they were intentionally trying to leave off that part of the meal. For the cost of the experience, there should be no rushing whatsoever. Otherwise, it was great! A few mess ups with ordering, but not major deal. I thought they took a pictures and sang for birthdays, which didn’t happen and was a bummer, but oh well. Food was yummy and that’s what I wanted mainly for my birthday!

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  40. MarciaD

    1 review

    5.0

    1 review

    Dined on October 7, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had great experience and our chef Darnell was awesome

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FAQs

You can order delivery directly from Benihana - Memphis, TN using the Order Online button. Benihana - Memphis, TN also offers delivery in partnership with Postmates and Uber Eats.

Benihana - Memphis, TN is rated 3.8 stars by 2505 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 39 times today

Order delivery or takeout

Google Map for Benihana - Memphis, TN

912 Ridgelake Blvd, Memphis, TN 38120

Additional information

  • Cross street
    Hilton
  • Neighborhood
    Memphis
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Private Lot
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Vegan, Wine
  • Phone number
    (901) 767-8980
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
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