Enable JavaScript to run this app.
Skip to Main Content
OpenTable logo
  1. Home
  2. United States
  3. Memphis / West Tennessee
  4. Memphis
  5. Memphis
Steak And Lobster Xpx - Benihana - Memphis, TN, Memphis, TN

Benihana - Memphis, TN

3.2
3.2
2064 Reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak,chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Take a seat at one of our teppanyaki tables, prepare for a show like no other and watch as your personal chef shows off their skills. Happy Hour is offered from 5-7 p.m.Monday through Thursday and 4-7 p.m. on Fridays. Enjoy signature cocktails, specialty sushi rolls and an assortment of appetizers. An 18% service charge is added to all guest checks for parties of eight or more. Menu prices do not include 15% liquor tax and 9.75% sales tax

Make a reservation

2 people

7:00 PM


Booked 48 times today

Order delivery or takeout

Options

  • Order online
  • Logo image for Postmates
  • Logo image for Uber Eats

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Japanese, Sushi, Steakhouse

  • Hours of operation

    Lunch Daily 11:00 am–3:00 pm Dinner Mon–Thu, Sun 3:00 pm–10:00 pm Fri, Sat 3:00 pm–11:00 pm Happy Hour Mon–Fri 4:00 pm–7:00 pm

  • Phone number

    (901) 767-8980

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Dress code

    Smart Casual

  • Neighborhood

    Memphis

  • Cross street

    Hilton

  • Parking details

    Private Lot

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Vegan, Wine

What 2,064 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.2
3.2 based on recent ratings
  • 3.7Food
  • 2.9Service
  • 3.1Ambience
  • 3Value

NoiseModerate

Loved For

  • Memphis / West Tennessee

    Good for Groups

  • Memphis

    Good for Groups

Sort by

Filters

  1. LB

    LatashaB

    Memphis/West TN

    2 reviews

    vip
    5.0

    2 reviews

    Dined 1 day ago

    overall5food5service4ambience4
    Everything was great. Will recommend to family and friends.
  2. OT

    OpenTable Diner

    Mississippi

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5
    Awesome experience
  3. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined 4 days ago

    overall3food3service1ambience4
    Not pleased
  4. OT

    OpenTable Diner

    Memphis/West TN

    4 reviews

    3.0

    4 reviews

    Dined 5 days ago

    overall3food5service3ambience3
    I went back because I received an email saying my birthday coupon had been extended. I’m sure it was extended due to the problem I previously had on Labor Day, which the coupon doesn’t say you can’t use it on a holiday. There were some other things as well. This visit, I was told the restaurant only had 2 cooks and the wait would be 2 hrs. I decided to wait to see how long it was going to be. Then someone came outside and said we can sit with the next table because it was only 4 of them. Now why we weren’t told this before is beyond me. The wait time was cut significantly down. We didn’t get our appetizer shrimp. This restaurant has rapidly gone down over the years and they don’t care. They typically only have 1 cook for the restaurant making the wait time 2 hrs +. If you go Friday - Sunday, you’re not going to receive the green tea that comes with your meal or the ice cream, they stopped taking birthday pictures, and you’ll definitely have some issues about something. This was probably my last time eating there.
  5. MR

    MallorieR

    1 review

    1.0

    1 review

    Dined 6 days ago

    overall1food4service1ambience1
    The staff was very unprofessional when a guest complained they all just laughed at the situation instead of being understanding
  6. E

    Emmyb

    1 review

    2.0

    1 review

    Dined 6 days ago

    overall2food4service1ambience1
    It took us 3 hours from sitting to paying the bill, and the first hour to get drinks. There is no show here, it’s a line cook sweating over a flat top cooking your food. Wait staff was non existent. I know everyone is struggling, but when you’re dropping $650, I could use a drink refill and a fork for my kid.
  7. p

    private

    Memphis/West TN

    1 review

    2.0

    1 review

    Dined 7 days ago

    overall2food4service2ambience3
    Chef did not start cooking until 1 hour after group was sat.
  8. B

    mariaB

    1 review

    3.0

    1 review

    Dined 7 days ago

    overall3food3service2ambience2
    The server was not very attentive she disappeared for about 10-15 minutes and the chef could not find her. The manager had to step in and bring the customers some sauces
  9. OT

    OpenTable Diner

    Memphis/West TN

    2 reviews

    1.0

    2 reviews

    Dined on September 16, 2022

    overall1food1service1ambience1
    We came in and let the hostess know that we were there and then sat at in the seating area waiting to be sat at a table. The entire lobby had smeared windows and wasn’t very clean. We were eventually sat with 2 groups- a couple of ladies and a literally screaming toddler. Ok, that can change especially with a show like a hibachi grill. Then I looked at a large black bug crawl over the grill and literally locked eyes with my husband and we bolted for the door. I will absolutely not eat there nor do I recommend anyone else doing so. That was beyond my tolerance. So, I can’t say how the service really was as I was too disgusted by the surroundings to find out.
  10. TB

    TBrown

    Memphis/West TN

    2 reviews

    2.0

    2 reviews

    Dined on September 16, 2022

    overall2food3service2ambience1
    Floors & tables were dirty. Food was mediocre! New management this place is just not like it used it used to be. Poor service from management, host, & server.
  11. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on September 13, 2022

    overall1food5service1ambience4
    I don’t even know where to begin with the horrendous service we received. ALBEIT Chefs were great. Waitresses were great! BUT….never encountered such rude management and hostessing! So horrible that while we were in the bar area, we were calling other restaurants to see if they could accommodate our party because we just wanted to get the F out of there.
  12. OT

    OpenTable Diner

    E. Tennessee

    1 review

    4.0

    1 review

    Dined on September 13, 2022

    overall4food5service5ambience3
    We had a great time. We love the experience. However the restaurant is showing it’s age.
  13. TR

    TheRobsEatGood

    Memphis/West TN

    12 reviews

    vip
    4.0

    12 reviews

    Dined on September 12, 2022

    overall4food4service4ambience3
    I read comments about how This Benihana has declined. I was nervous but my husband wanted it. We ordered sushi that came out incorrect bc of a miscommunication from our server. The food prepared by our chef Adrian Aka AP was well seasoned and flavorful probably the best I’ve ever had at this location . The steak was cooked accurately and cut like butter and they usually over cook it but this one didn’t. The lobster was perfect. Overall it was a good experience.
  14. OT

    OpenTable Diner

    Memphis/West TN

    1 review

    vip
    2.0

    1 review

    Dined on September 11, 2022

    overall2food1service1ambience1
    I was placed at a table with a novice chef that didn’t kno how to cook hibachi rice , he made it all wrong , after telling managers my rice wasn’t cook right , they decided to let the Togo order chef cook it , and he also made it unlike I never taste it … need better chefs or stick with original chefs until those rookie chefs become veterans ! Please , thank you !!!
  15. C

    Cheryl

    Memphis/West TN

    17 reviews

    vip
    2.0

    17 reviews

    Dined on September 10, 2022

    overall2food3service3ambience1
    When you go to a Japanese restaurant you expect your waiter to be Japanese. There was not one Japanese person at Benihanas. Our chef was on his 2nd week of work. Our reservations were at 6:45. Our dinner ended at 9:45. Slow service, mediocre food, and not the same as what we have come to love about the Benihana’s experience! Very disappointed.
  16. DN

    DoNotGo

    1 review

    1.0

    1 review

    Dined on September 10, 2022

    overall1food1service1ambience1
    I used to absolutely love going here years ago when I lived in East Memphis. I thought it would be a wonderful idea to bring my 17 year old and her date her for her first Homecoming dance. We had 6:30 reservations. By 7:15, drinks had not even been served to us. By 7:54, we canceled our food order and left. However, because we had 1 Pepsi and 3 strawberry, passion fruit non alcoholic horribly disgusting drinks served to their “special mugs,” the bill was $52.00!!! I threw down that and a tip then left. The kids didn’t even get to eat before this special occasion. It was a very sad, very unauthentic, very disappointing waste of 1 1/2 hours.
  17. DB

    DiannaB

    Memphis/West TN

    1 review

    1.0

    1 review

    Dined on September 10, 2022

    overall1food1service1ambience1
    Reservation at 5:15pm no service until 6:45pm. Restaurant and Entry was filthy with straw paper on the floor. Chef didn’t do any cooking tricks for the children. Hardly any vegetables, steak uncooked and not sliced correctly. Chef sweating all over and no mask. Overpriced for the quality. We’ll never go there again.
  18. CP

    CotillionP

    1 review

    1.0

    1 review

    Dined on September 10, 2022

    overall1food5service1ambience3
    The food was excellent. The service sucks. We were look over several times. The cook choose to give my food to a costumer that tip him 20 dollars. Tip comes out of the ticket when u pay. I didn't mine tiping the cook but once his focus was on one costumer that tip him. He ignored the rest of us. But my food was great. Experience was ok.
  19. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 10, 2022

    overall5food5service5ambience5
    Daughter’s birthday
  20. TS

    ToscaS

    Chicago

    8 reviews

    1.0

    8 reviews

    Dined on September 9, 2022

    overall1food1service1ambience1
    Disgusting flies flying around the servicer was inexperienced the wait was horrible the food was horrible we walked out paid for the Pepsi i had the server was sweating over the food Omg worst ever don’t bother …. Ending up going too Panda Express
  21. OT

    OpenTable Diner

    Western NC

    1 review

    2.0

    1 review

    Dined on September 9, 2022

    overall2food2service3ambience3
    Place is dirty. Food was very subpar.
  22. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on September 8, 2022

    overall3food3service5ambience4
    The staff was friendly. Our Chef Tim was awesome. He did a great job cooking our food and we had a great time interacting with him.
  23. BB

    BrianB

    1 review

    1.0

    1 review

    Dined on September 7, 2022

    overall1food1service1ambience1
    Total disaster. Slow cook, slow kitchen, no show whatsoever. The whole point of benihana is to get a show from the cook. Not watch a guy who seemed like it was his first day cooking on a dirty grill. Took an hour and a half for my 7 year olds chicken strips to show up,(as we were paying to leave). Then they said they would remove them and ended up charging me twice and told me to call back tomorrow to get it fixed. Won't be back. Will be disputing charge with the bank. If you're thinking you want benihana.. don't. Go eat anywhere else.
  24. M

    Marw

    1 review

    3.0

    1 review

    Dined on September 6, 2022

    overall3food3service3ambience3
    Benihana really disappointed me. We had a reservation and were seated promptly and got our drink order, soup and salad fairly quickly, but waited at least an hour before the chef showed up to cook. He was friendly and put forth a good effort, but very inexperienced, still in Culinary school. Most of the food was over cooked and over salted. The overall appearance of the facility felt unkempt and dirty. This used to be a nice dining experience but not today.
  25. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 5, 2022

    overall5food5service5ambience5
    The service was exceptional
  26. MB

    MonicaB

    Memphis/West TN

    2 reviews

    vip
    3.0

    2 reviews

    Dined on September 3, 2022

    overall3food1service5ambience1
    I am a regular twice a week Benihana Customer a Restaurant that I Love . My service is always fantastic but my meal was horrible. I always upgrade my steak to a Filet Mignon and it was cut up in small pieces like a Beef Julianne and over cooked. My vegetables was burned . I have Never experience the quality of food I received. My appetizer was great. Personally I feel that it’s time to take a break from your establishment. I always dine with a group of 4 or more people and I have been a strong supporter of Benihana every since they came to Memphis but this was totally unacceptable.
  27. PP

    PatrinaP

    1 review

    1.0

    1 review

    Dined on September 3, 2022

    overall1food3service1ambience1
    Reservations was for 7 but didn't get seated until 9 something
  28. AP

    AngelaP

    1 review

    5.0

    1 review

    Dined on September 2, 2022

    overall5food5service5ambience5
    Good chef..jose..very nice,energetic , tasteful k
  29. N

    Neveragain

    1 review

    1.0

    1 review

    Dined on September 2, 2022

    overall1food1service1ambience1
    Terrible. Didn’t even get to eat. Had an 8:15 reservation, finally asked at 9:05 if we were going to be seated anytime soon. They sat me just to passify me, and I realized that others that were sat 20 minutes before still didn’t have a chef. My 8:15 reservation would have ended up being 10:00 before my party got to eat. This place needs to be shut down. Poor customer service; not an apology or phone call saying they were running behind. Just let me sit there all that time knowing I wouldn’t be able to have a chef for hours past my reservation time. Stop making or taking reservations if you can’t honor them. ABSOLUTELY DO NOT RECOMMEND.
  30. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on September 2, 2022

    overall1food4service1ambience2
    Even with a reservation we had to wait an hour and forty minutes before seating. Female waitress didn’t want to keep going to the bar so she brought out extra drinks that we wanted just not altogether so they were watered down just sitting there.
  31. DS

    DavidS

    Las Vegas

    1 review

    1.0

    1 review

    Dined on September 1, 2022

    overall1food2service1ambience1
    It was my birthday, they made a big deal honoring the $30.00 birthday credit , it was crowded and had to sit with other people instead being alone as we wanted to.
  32. F

    Foodiescientist

    New England

    2 reviews

    1.0

    2 reviews

    Dined on August 31, 2022

    overall1food3service2ambience2
    We went to Benihana to celebrate our son’s 6th birthday. While the staff was friendly, the service, food, and experience has gone downhill. The chef at our table did not create the typical Benihana experience, there was no “show” or any fun engagement with the table. The food was sub-par, and our chef had not been trained properly. This was supposed to be a special event and my sons first experience at Hibachi, and it was underwhelming. Also, service was lackluster, we had to ask for drinks multiple times and wine glass came out dirty. For the price tag it is not worth it, and we will not be going back and would not recommend it to anyone.
  33. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on August 28, 2022

    overall1food1service1ambience1
    Manager was rude, wait time was long, and it was dirty.
  34. YM

    YolandaM

    1 review

    1.0

    1 review

    Dined on August 27, 2022

    overall1food1service1ambience1
    This location was dirty. They did not have enough cooks to service the restaurant. The cooks seemed inexperienced and under trained. We waited for a hour for the cook to come and prepare our food. He was rude to me because I asked for extra butter on my rice, and made sure that I knew that he was the Chef. He over cooked almost everything and under cooked my noodles. The portion sizes were ridiculous. The bowls of fried rice weren't full, the chicken for the rice was three small pieces of chicken that were cut into baby sizes. The shrimp was cut in half and served to all guest disporpotionally and the vegetables were barely enough to bother with. A table spoon portion. It was unbelievable! I've visited this location 4 months ago and that experience was nothing like before. We still waiting over an hour for a cook, but the portion and experience cook was all together different. I've visited other locations around the United States and this is the worse. I can honestly say that I will never patronize this location. Just awful!
  35. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on August 27, 2022

    overall5food5service4ambience5
    Birthday dinner for my 12 year old son

    Benihana - Memphis, TNResponded on September 15, 2022Dear Guest Thank you for allowing us to be a part of the special occasion!

  36. A

    Anonymous

    1 review

    3.0

    1 review

    Dined on August 27, 2022

    overall3food2service2ambience4
    We made reservations. We were promptly seated. However, we waited an hour before the cook came out. He had a tear drop under his eye and a mouth full of gold. One our chicken wasn’t properly cooked. Benihana is KNOWN for the tricks that the cooks do. This man did not one trick. I was so disappointed. My money was wasted during this visit to Benihana. I definitely won’t be back.

    Benihana - Memphis, TNResponded on September 15, 2022Dear Anonymous on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

  37. MN

    MarshaN

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined on August 27, 2022

    overall5food5service5ambience5
    Two family birthdays Chef Juan was great!
  38. TF

    TrueFoodie59

    Shreveport

    21 reviews

    vip
    2.0

    21 reviews

    Dined on August 27, 2022

    overall2food3service4ambience2
    Sushi, OK Service, Good Atmosphere, Mediocre Cleanliness, Poor too Very Poor Overall, Not worth the Price of Admission

    Benihana - Memphis, TNResponded on September 15, 2022Dear TrueFoodie59 On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

  39. CH

    CarrieH

    Memphis/West TN

    1 review

    4.0

    1 review

    Dined on August 26, 2022

    overall4food5service3ambience5
    The food was delicious! Service was a bit slow, but once I called it to their attention, the manager on duty and staff really made up for it. A good place to start my 79th birthday off.

    Benihana - Memphis, TNResponded on September 15, 2022Dear CarrieH Thank you for celebrating your special occasion with the Benihana team!

  40. L

    Latonya

    Memphis/West TN

    13 reviews

    5.0

    13 reviews

    Dined on August 26, 2022

    overall5food5service5ambience5
    My birthday dinner was an excellent experience. LaDaya was the best Chef I ever had that cooked our food. Everything was seasoned to perfection!!

    Benihana - Memphis, TNResponded on September 15, 2022Dear Latonya Thank you for celebrating your special occasion with the Benihana team!

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Benihana - Memphis, TN using the Order Online button. Benihana - Memphis, TN also offers delivery in partnership with Postmates and Uber Eats.

Benihana - Memphis, TN is rated 3.2 stars by 2064 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 48 times today

Order delivery or takeout

Options

  • Order online
  • Logo image for Postmates
  • Logo image for Uber Eats
Google Map for Benihana - Memphis, TN

912 Ridgelake Blvd, Memphis, TN 38120

Additional information

  • Cross street

    Hilton

  • Neighborhood

    Memphis

  • Hours of operation

    Lunch Daily 11:00 am–3:00 pm Dinner Mon–Thu, Sun 3:00 pm–10:00 pm Fri, Sat 3:00 pm–11:00 pm Happy Hour Mon–Fri 4:00 pm–7:00 pm

  • Cuisines

    Japanese, Sushi, Steakhouse

  • Dining style

    Casual Dining

  • Dress code

    Smart Casual

  • Parking details

    Private Lot

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Vegan, Wine

Copyright © 2022 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved.
OpenTable is part of Booking Holdings, the world leader in online travel and related services.
Booking LogoPriceline LogoKAYAK LogoAgoda LogoRentalcars LogoOpenTable Logo