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Steak And Lobster Xpx - Benihana - Memphis, TN, Memphis, TN

Benihana - Memphis, TN

3.0
3
2156 Reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak,chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Take a seat at one of our teppanyaki tables, prepare for a show like no other and watch as your personal chef shows off their skills. Happy Hour is offered from 5-7 p.m.Monday through Thursday and 4-7 p.m. on Fridays. Enjoy signature cocktails, specialty sushi rolls and an assortment of appetizers. An 18% service charge is added to all guest checks for parties of eight or more. Menu prices do not include 15% liquor tax and 9.75% sales tax

Make a reservation

2 people

7:00 PM


Booked 34 times today

Order delivery or takeout

Options

  • Order online
  • Logo image for Postmates
  • Logo image for Uber Eats

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Japanese, Sushi, Steakhouse

  • Hours of operation

    Lunch Daily 11:00 am–3:00 pm Dinner Mon–Thu, Sun 3:00 pm–10:00 pm Fri, Sat 3:00 pm–11:00 pm Happy Hour Mon–Fri 4:00 pm–7:00 pm

  • Phone number

    (901) 767-8980

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Dress code

    Smart Casual

  • Neighborhood

    Memphis

  • Cross street

    Hilton

  • Parking details

    Private Lot

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Vegan, Wine

What 2,156 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.0
3 based on recent ratings
  • 3.6Food
  • 2.9Service
  • 3Ambience
  • 3Value

NoiseModerate

Loved For

  • Memphis / West Tennessee

    Good for groups

  • Memphis

    Good for groups

Sort by

Filters

  1. KS

    KedryanaS

    1 review

    1.0

    1 review

    Dined 1 day ago

    overall1food1service1ambience1
    Drove a hour away after having reservations @8 pm waited for a hour to be seated and still did not get served … by 10 15 pm … took forever for refills and took forever for a chef to come over and prepare food it was so late after siting there.. the table had to leave because they closed at 11 pm .. I don’t recommend Benihana in Memphis at all. Hire more chefs and speed the service up
  2. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined 1 day ago

    overall1food3service1ambience1
    Service was terrible. Atmosphere was not good. Took forever. Very dirty environment. Food was alright.
  3. K

    Kebo73

    Memphis/West TN

    1 review

    1.0

    1 review

    Dined 1 day ago

    overall1food1service1ambience1
    Our group sat for 2 hours before they began cooking their food.
  4. J

    Jackie

    1 review

    2.0

    1 review

    Dined 2 days ago

    overall2food3service2ambience2
    Chef was good, food was ok, waitress was less than attentive than you’d expect from a higher end restaurant. The whole restaurant had a stinky musky smell and wasn’t very clean, everything was kinda dingy. Definitely poor quality overall and especially considering a $168.00 tab for 4 regular drinks and 4 soft drinks. Total disappointment.
  5. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined 4 days ago

    overall2food3service3ambience2
    We waited about 30 minutes to be seated, which is common when dining out. However, we were seated for about an hour before our cook came to our table. Most likely will not go back.
  6. AT

    AngelaT

    Memphis/West TN

    1 review

    1.0

    1 review

    Dined 6 days ago

    overall1food4service1ambience1
    Absolutely the worst visit I’ve ever had there. This is a Memphis landmark. It’s going down fast. Waited forever for good. Went long period without beverages. Finished dinner. Waited 45 minutes to get the check.
  7. TB

    TinaB

    Memphis/West TN

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5
    Great food. Cook was great
  8. SB

    ShundalB

    1 review

    1.0

    1 review

    Dined on November 27, 2022

    overall1food2service2ambience1
    The waiter wasn’t notified that we were there for 40 minutes. Manger lied about a discount.
  9. JE

    JENELLEM

    1 review

    4.0

    1 review

    Dined on November 27, 2022

    overall4food5service4ambience5
    Everything was great except for the hour wait after being seated for our chef to come to the table to cook.
  10. DM

    DominiqueM

    Memphis/West TN

    4 reviews

    2.0

    4 reviews

    Dined on November 27, 2022

    overall2food5service1ambience5
    I’m giving this restaurant 3 stars because our waitress Brittany was LAZY. Brittany had a attitude she didn’t refill our drinks didn’t give us any silverware. Brittany needs to be let go because she was at bar eating chicken wings instead of taking care of her tables. She didn’t give our chef our order so he had to go find it Brittany had just laid it down on the counter by the computer. The night was saved by our Chef Darryl he was outstanding. He had everyone happy and full. He was professional and kind.
  11. SW

    ScottW

    Memphis/West TN

    2 reviews

    2.0

    2 reviews

    Dined on November 27, 2022

    overall2food3service3ambience2
    I spent $300 on 4 people. We got the top of the line Meals that are twice pre Covid prices. The chef gave each of us 4 mushroom pieces. I will loan you my sams club card if you need a better price on mushrooms and veggies. Our chef didn’t know how to cook. We were seated at 8 and finally had food at 10. We Won’t be back.
  12. B

    Bendover

    Dallas

    4 reviews

    3.0

    4 reviews

    Dined on November 27, 2022

    overall3food2service2ambience2
    Our Chef Ladana was great. It took her a little while to come to the table but they are short staff. We had gotten appetizers and ate them and sat for about 35-40 mins before the chef came. We used that time to take pictures. Our server Brittany was inattentive until it was time to pay. No drinks were refilled by her, we stopped other people in passing to get what we needed. The Las Vegas rolls were good but didn’t taste fresh as if they were just deep fried, instead tasted as if they had been sitting. The bathroom was a disaster. I didn’t even want to eat after that i she was placed in my head. I will not be returning. Visited with out of town guest.
  13. OT

    OpenTable Diner

    Memphis/West TN

    1 review

    1.0

    1 review

    Dined on November 27, 2022

    overall1food1service1ambience1
    Service was terrible waited a hour just for the cook to come with a attitude didn’t get to eat cause the service was so poor
  14. TJ

    TawanaJ

    Atlanta

    9 reviews

    1.0

    9 reviews

    Dined on November 27, 2022

    overall1food5service1ambience1
    This was the worst experience ever. Reservation was at 7PM. We didn’t leave until 10PM. The server couldn’t get our order right. I also noticed I was overcharged. I will be calling corporate Monday morning. It was my son’s birthday, and I didn’t even tell the server because it took him so long to get everything: drinks, condiments, check. They didn’t even have clean silverware, cups, or plates. The entire table was very frustrated even the other group that was sitting. The server was apparently newer. We travel a lot and have been to a lot of Benihana’s. He didn’t know how to substitute something on an entree. The chef was great. He really took care of us Zay. The service has to get better there, or they won’t last.
  15. n

    neshay

    Las Vegas

    1 review

    1.0

    1 review

    Dined on November 26, 2022

    overall1food1service1ambience1
    I made reservations for 10pm arrived there at 9:50pm , didn’t get seated until after 10:30 & didn’t get any food until minutes after 11. My hibachi trio dinner was cooked in a hurry , I really don’t think the chef knew what he was doing I didn’t enjoy any of my food .
  16. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on November 25, 2022

    overall3food5service2ambience3
    The food was wonderful, but the poor server was overwhelmed! We had to wait to get basic items like sauces, condiments, and refills. So that we could have room for our food, we put our menus under the chair ourselves because they were never collected. The server was doing the best he could with little to no help. It appears this is a sign of the times unfortunately-
  17. I

    Ikes83

    1 review

    1.0

    1 review

    Dined on November 23, 2022

    overall1food3service1ambience1
    Arrived on time. Waited over 45 minutes before sat at a table. Waiter took another 45 minutes before coming to take drink orders and rushed for us to order meals. The whole experience was the worst I ever experience since coming to this restaurant. This made me no longer wait to visit.
  18. BB

    BriaB

    1 review

    1.0

    1 review

    Dined on November 23, 2022

    overall1food3service1ambience1
    Rice was charred. Chicken was over cooked. Waiter was rude and racist.
  19. SK

    ShawnK

    Mississippi

    1 review

    2.0

    1 review

    Dined on November 23, 2022

    overall2food4service2ambience2
    When I made my reservation I selected it was my birthday. However they would give me the birthday discount be as I didn’t fill out the paperwork that I never received in my email. Even though I was able to show my ID I still think they should have honored my birthday but they didn’t. I could have pick another restaurant that would have honored my birthday.
  20. E

    Evan

    Memphis/West TN

    1 review

    1.0

    1 review

    Dined on November 22, 2022

    overall1food1service1ambience2
    We didn’t get to eat. There was no server or cook and we left after 20 minutes waiting.
  21. OT

    OpenTable Diner

    Memphis/West TN

    1 review

    1.0

    1 review

    Dined on November 21, 2022

    overall1food3service1ambience3
    Waited over
  22. OT

    OpenTable Diner

    Nashville

    4 reviews

    2.0

    4 reviews

    Dined on November 20, 2022

    overall2food4service1ambience1
    I arrived about ten minutes before my reservation. I was seated about 5 minutes after my reservation. While I was seated it took 47 minutes to have anyone take my drink order. It was over an hour from the time I was seated before I received my drink order. My water cup was empty for 90% of my visit. When asking servers nicely for help they were very rude and would respond with “I was over at the other table so that why I wasn’t here” ummm ok! The bathroom was absolutely disgusting. One toilet clogged, the other two with no toilet paper. It appeared that most of the toilet paper had been strewn around the floor of the bathroom. I would have said the employees probably weren’t aware but as I entered the bathroom two employees were leaving saying how “we wasn’t gonna clean that up” The food was good however I didn’t get out of the restaurant until 9:45pm and it wasn’t two hours and 15 minutes good. I spent 140 bucks on two people for the worst service ever. What’s worse is the restaurant tried to mark my Open table reservation as a no show when I have proof I was there last night! Insane
  23. D

    Daisy

    1 review

    2.0

    1 review

    Dined on November 19, 2022

    overall2food3service2ambience2
    Everyone is slow to help you we ordered the $45 meal for one person got the smallest steak chicken shrimp out of the crew. Everything has changed since 10 years ago. Everyone is slow for service. You pay $100 for two people you expect exceptional service. I’m done w y’all
  24. SM

    SandraM

    1 review

    4.0

    1 review

    Dined on November 19, 2022

    overall4food5service4ambience5
    Totally enjoyed this experience. From beginning to end . The people who shared our table were wonderful. The food was scrumptious. It was my husband’s first visit and he can’t stop talking about it. It took an exceptional amount of time to place our order and receive the initial orders of drinks, soup, salad. The cook was amazing! Be back soon!
  25. SC

    SusieC

    1 review

    5.0

    1 review

    Dined on November 17, 2022

    overall5food5service5ambience5
    Our chef, Jose was absolutely outstanding. He made the experience so awesome. Best food we have ever had there. I will always ask for Jose. You need to give him a big raise!!
  26. ID

    InspectorD

    Memphis/West TN

    1 review

    3.0

    1 review

    Dined on November 16, 2022

    overall3food3service1ambience1
    Service was atrocious. Manager argued and made the comment that normally he wouldn’t accommodate a large party after calling to make the reservation and following the instructions of the employee who answered. Server argued about items clearly listed as included with an entree. Staff is not knowledgeable about anything.
  27. TJ

    TheresaJ

    Memphis/West TN

    2 reviews

    5.0

    2 reviews

    Dined on November 16, 2022

    overall5food5service5ambience5
    The food was perfectly cooked. We had to wait a while but since Covid we have learned to be patient.
  28. DT

    DoubleT

    Dallas

    1 review

    1.0

    1 review

    Dined on November 15, 2022

    overall1food1service1ambience1
    Had a reservation at 7 and by 7:45 still wasn’t seated
  29. BM

    BritM

    1 review

    1.0

    1 review

    Dined on November 13, 2022

    overall1food1service1ambience2
    Didn’t get any service until an hour and a half AFTER being seated. Food was subpar.
  30. OT

    OpenTable Diner

    Memphis/West TN

    1 review

    2.0

    1 review

    Dined on November 13, 2022

    overall2food4service2ambience2
    Food was great but it took over an hour to get a cook to our table. Our reservation was at 4:30 so it was not crowded.
  31. TH

    TashaundraH

    Memphis/West TN

    1 review

    3.0

    1 review

    Dined on November 13, 2022

    overall3food5service5ambience2
    The cook tim and the food was great the served was great but the wait time when you have a reservation is terrible
  32. SR

    ShariR

    1 review

    2.0

    1 review

    Dined on November 13, 2022

    overall2food5service1ambience3
    The manger Daniella was horrible. She is very rude and she has a really nice nasty attitude toward a certain kind of people( African American) . She threaten to put us out because we questioned her about our reservation when she sat someone before me and my boyfriend after we had been sitting there for 30 mins.. she was just horrible
  33. DR

    DRHMP

    1 review

    2.0

    1 review

    Dined on November 13, 2022

    overall2food3service1ambience3
    Not the same service. Still waiting on soup and water refill.
  34. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 12, 2022

    overall5food5service5ambience5
    It was my boyfriend’s birthday it was our first experience very colddddddd very colddddd but we enjoyed our chef and dinner
  35. OT

    OpenTable Diner

    Memphis/West TN

    1 review

    1.0

    1 review

    Dined on November 12, 2022

    overall1food1service1ambience1
    Made an reservation for 12:30, didn’t get seated until 1:00pm. Wasn’t told the drink machine was down and they only had water or hot green tea; or alcohol beverage which they were out of most of the beverages. Then we requested Micky and he refused to come out! Wow I never thought service would be this bad. Every since the pandemic customer service has been awful
  36. C

    Consistent

    Denver

    58 reviews

    vip
    3.0

    58 reviews

    Dined on November 11, 2022

    overall3food5service3ambience4
    we visit a lot of Benihana's as we travel, last night the cook prepared the food almost so of the best we tasted, unfortunately his personality was of the normal with Benihana's, no volcano demo, no entrainment at all, going to this restaurant, it is something you would expect and enjoy. Waitress seemed angry all night, not sure what was up with her.
  37. KB

    KeishaB

    1 review

    5.0

    1 review

    Dined on November 10, 2022

    overall5food5service5ambience5
    Chef was excellent. Food was delicious & chef had a great sense of humor.
  38. TB

    TinaB

    Memphis/West TN

    2 reviews

    5.0

    2 reviews

    Dined on November 9, 2022

    overall5food5service5ambience5
    Great food and service
  39. P

    Pressure

    1 review

    3.0

    1 review

    Dined on November 9, 2022

    overall3food3service2ambience5
    Really enjoy hibachi chefs unfortunately they have no experience will visit other hibachi to get beating heart and spinning egg
  40. OT

    OpenTable Diner

    Memphis/West TN

    6 reviews

    vip
    3.0

    6 reviews

    Dined on November 8, 2022

    overall3food4service1ambience3
    It took 55 minutes after being seated for the hibachi cook to come to our table!

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Benihana - Memphis, TN using the Order Online button. Benihana - Memphis, TN also offers delivery in partnership with Postmates and Uber Eats.

Benihana - Memphis, TN is rated 3 stars by 2156 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 34 times today

Order delivery or takeout

Options

  • Order online
  • Logo image for Postmates
  • Logo image for Uber Eats
Google Map for Benihana - Memphis, TN

912 Ridgelake Blvd, Memphis, TN 38120

Additional information

  • Cross street

    Hilton

  • Neighborhood

    Memphis

  • Hours of operation

    Lunch Daily 11:00 am–3:00 pm Dinner Mon–Thu, Sun 3:00 pm–10:00 pm Fri, Sat 3:00 pm–11:00 pm Happy Hour Mon–Fri 4:00 pm–7:00 pm

  • Cuisines

    Japanese, Sushi, Steakhouse

  • Dining style

    Casual Dining

  • Dress code

    Smart Casual

  • Parking details

    Private Lot

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Vegan, Wine

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