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Steak And Lobster Xpx - Benihana - Memphis, TN, Memphis, TN

Benihana - Memphis, TN

3.7
3.7
2455 Reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak,chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Take a seat at one of our teppanyaki tables, prepare for a show like no other and watch as your personal chef shows off their skills. Happy Hour is offered from 5-7 p.m.Monday through Thursday and 4-7 p.m. on Fridays. Enjoy signature cocktails, specialty sushi rolls and an assortment of appetizers. An 18% service charge is added to all guest checks for parties of eight or more. Menu prices do not include 15% liquor tax and 9.75% sales tax

Make a reservation

2 people

7:00 PM


Booked 41 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Cuisines
    Japanese, Sushi, Steakhouse
  • Hours of operation
    Lunch Daily 11:00 am–3:00 pm Dinner Mon–Thu, Sun 3:00 pm–10:00 pm Fri, Sat 3:00 pm–11:00 pm Happy Hour Mon–Fri 4:00 pm–7:00 pm
  • Phone number
    (901) 767-8980
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart Casual
  • Neighborhood
    Memphis
  • Cross street
    Hilton
  • Parking details
    Private Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Vegan, Wine

What 2,455 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.7
3.7 based on recent ratings
  • 4.2Food
  • 3.6Service
  • 3.4Ambience
  • 3.4Value

NoiseModerate

Loved For

  • Memphis / West Tennessee

    Kid-friendly

  • Memphis / West Tennessee

    Good for groups

  • Memphis / West Tennessee

    Healthy

  • Memphis

    Kid-friendly

  • Memphis

    Good for groups

  • Memphis

    Healthy

2,455 Reviews
  1. Taral

    1 review

    4.0

    1 review

    Dined 7 days ago

    overall4food5service3ambience5
    We waited at least 15 minutes before I had to approach the manager about our waitress not coming to check on us. After that everything was amazing!

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  2. Fusionbox

    Memphis/West TN

    25 reviews

    vip
    1.0

    25 reviews

    Dined 7 days ago

    overall1food1service1ambience1
    The entire restaurant was dirty. Serving dishes had stuck food on them. Grill washed with dirty towel. Service was slow. Had to ask 3x for water. Brought soup bowls out on top of salad, gross!

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  3. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 15, 2023

    overall5food5service5ambience5
    Overall experience was wonderful, from the food and customer service! We will definitely repeat this experience! Thanks Benihana!

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  4. MichaelB

    1 review

    3.0

    1 review

    Dined on September 15, 2023

    overall3food3service3ambience3
    The rice was very salty, the food was okay, and the chief didn't do any of the fire show at all, so overall I not impressed

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  5. OpenTable Diner

    Memphis/West TN

    4 reviews

    5.0

    4 reviews

    Dined on September 13, 2023

    overall5food5service5ambience5
    Chef was excellent and personable! We enjoyed the evening and will return!

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  6. DannyC

    Memphis/West TN

    19 reviews

    5.0

    19 reviews

    Dined on September 12, 2023

    overall5food5service5ambience3
    Everyone was so nice and helpful. The food was great. Great service. Love the photo they took.

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  7. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 9, 2023

    overall5food5service4ambience5
    We had Chef Tim and he was the best!! Food was perfectly cooked and we left with tons for supper. My 15 year old grandson said steak just melted in his mouth it was so tender and he was right!

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  8. OpenTable Diner

    Memphis/West TN

    1 review

    5.0

    1 review

    Dined on September 8, 2023

    overall5food4service5ambience5
    The food was good the service was great. My wife and I were seated with two other couples and we had a great time meeting new people along with dinner.

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  9. ReonnaC

    1 review

    3.0

    1 review

    Dined on September 8, 2023

    overall3food3service3ambience3
    It’s definitely not what it use to be. I thought I would’ve still gotten the birthday song atleast. Everybody was nice to my children though.

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  10. OpenTable Diner

    Memphis/West TN

    1 review

    1.0

    1 review

    Dined on September 2, 2023

    overall1food3service1ambience2
    They are truly under staffed. No need for reservations because you won’t be seated for about 30 minutes after reservation time. The wait for a cook seem to be 30- 45 minutes. Just plan to spend all day there.

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  11. PamelaM

    1 review

    5.0

    1 review

    Dined on August 31, 2023

    overall5food5service2ambience4
    We got there at 6:45 did not get served till 8:15. Then our order was written up wrong had to wait another 10 min. We should have gotten a visit from management to explain delay. People came at 8 and were served before us. The cook was apologizing

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  12. Jennifer

    Memphis/West TN

    4 reviews

    2.0

    4 reviews

    Dined on August 31, 2023

    overall2food4service1ambience3
    We go every year for my birthday...and always with a reservation. This location was obviously short-staffed as we were not seated even close to our reservation time and then waited literally 18 minutes before anyone came to our table to get our drink order! A full hour after our reservation time, we received our salads. The chef and the waitress were not in sync so the 6 courses were not served in the right order. But the chef did a good job and the food tasted great, as usual! It was just a bit disappointing, as we've had much better service at prior visits. We'll be back next year though! It's now a 15+ year tradition.

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  13. VeronicaG

    Memphis/West TN

    2 reviews

    4.0

    2 reviews

    Dined on August 31, 2023

    overall4food5service4ambience4
    The waiter was excellent as well as the chef. I just hate I had to spend $60.00 in order to use my $30 birthday coupon

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  14. Swimnurseteacher

    Memphis/West TN

    3 reviews

    4.0

    3 reviews

    Dined on August 30, 2023

    overall4food5service5ambience4
    We went for a birthday celebration. It was fun. the soup was very good. We did not care for the dressing on the salad. Our chef was a little slow getting to our table. It was a weeknight so we felt they may have been a little short staffed. there was also a very large party there. Our steak was cooked perfect.

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  15. Snickers

    Las Vegas

    7 reviews

    3.0

    7 reviews

    Dined on August 29, 2023

    overall3food3service2ambience4
    The food is not what it used to be. While still pretty good not as special. The salad dressing is different and there is no consistency in the cooking… what happened to all the sesame seeds? The vegetables were all mixed together and oily. The server was not as attentive as usual. Did not ask if we needed more to drink. The Birthday celebration has really changed. Only two people sang, no photo taken and no fancy dessert, just 2 scoops of vanilla ice cream. This is our second time in the month and both visits were disappointing. Sorry but it’s not the same.

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  16. OpenTable Diner

    Charleston

    3 reviews

    4.0

    3 reviews

    Dined on August 29, 2023

    overall4food4service4ambience3
    Food was good. A little pricey and we would have preferred to have a table to ourselves, since we were a party of 4

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  17. DestinyT

    1 review

    5.0

    1 review

    Dined on August 27, 2023

    overall5food5service5ambience5
    It was a great birthday experience had a great time waiter was nice and attentive and the chef was great. Overall 9/10

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  18. OpenTable Diner

    Memphis/West TN

    1 review

    1.0

    1 review

    Dined on August 26, 2023

    overall1food1service1ambience1
    There was too long of a wait to be seated although we had reservations. Food was dry and not tasteful. They were short on chefs and soon as our food was placed on our plates we were asked were we ready for to-go boxes.

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  19. Loise

    Memphis/West TN

    2 reviews

    3.0

    2 reviews

    Dined on August 20, 2023

    overall3food5service3ambience3
    Short on cooking staff our appointment was at three we got seated about 4 and no the place was not crowded at all we're waiting on a cook that came in at four SMDH

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  20. CarlaG

    1 review

    2.0

    1 review

    Dined on August 20, 2023

    overall2food2service2ambience2
    I made a reservation for 2:00 PM and was not seated until 2:50 PM. This was unacceptable and really upset me. The manager made excuses for this and no accommodations were given to me and my party of 5 for throwing us off our schedule for an entire hour. The restaurant was dirty and the warmth of service was dry.

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  21. OpenTable Diner

    Memphis/West TN

    3 reviews

    3.0

    3 reviews

    Dined on August 20, 2023

    overall3food5service3ambience2
    Food was good. Service was horrible. Sat at 7:15 and they didn’t start cooking food til 9pm. Would not come back. Also, the manager was apathetic and basically worthless.

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  22. OpenTable Diner

    1 review

    4.0

    1 review

    Dined on August 19, 2023

    overall4food5service3ambience4
    Long wait time & they will not call you for your reservation. We waited 45mins after we were seated for the chef to prepare our meal. best time for go is as soon as they open. The food was good & they don’t have  sorbet only sherbet ice cream.

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  23. OpenTable Diner

    1 review

    2.0

    1 review

    Dined on August 15, 2023

    overall2food5service2ambience2
    Service is slow, even with a reservation. Reservation at 2 not seated until 2:30 chef was wonderful but the servers sucked. Food wasn’t completed until almost 4. Just don’t plan nun after cuz they gone take them smoke breaks and wait to put your order in.

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  24. JEC1053

    Memphis/West TN

    3 reviews

    5.0

    3 reviews

    Dined on August 14, 2023

    overall5food4service5ambience5
    Staff was excellent, met a family that happened to be from our hometown of Nashville, TN. Celebrating our 31st anniversary.

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  25. CheikhB

    1 review

    1.0

    1 review

    Dined on August 13, 2023

    overall1food1service1ambience1
    I didn’t like how the man who cooked our food did treat me and my friend on the table the food was terrible he don’t know how to cook

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  26. NoreneL

    1 review

    2.0

    1 review

    Dined on August 13, 2023

    overall2food5service3ambience3
    I was very disappointed. First time for my family members and the chef did not put on the show I was expecting nor the show I witnessed at the table across from us. I feel they should all be trained accordingly and the show/cooking should be consistent at each table.

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  27. OpenTable Diner

    Memphis/West TN

    2 reviews

    5.0

    2 reviews

    Dined on August 12, 2023

    overall5food5service5ambience4
    Great experience! The chef was great! The food was good! My family and friends enjoyed.

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  28. OpenTable Diner

    Memphis/West TN

    3 reviews

    5.0

    3 reviews

    Dined on August 12, 2023

    overall5food5service5ambience5
    Fantastic experience! The food and service were exceptional, exceeding our expectations for the birthday celebration. Thank you so much!

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  29. MargeryJ

    1 review

    1.0

    1 review

    Dined on August 10, 2023

    overall1food1service1ambience1
    We had a reservation and waited for over an hour and cook never came to the table. When we asked the server what was going on he said the chefs can choose which tables to go to and it did not matter who arrived first. We got up and left…. Manager did not appear to care that they lost our business. Will not go back

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  30. OpenTable Diner

    Key West

    1 review

    1.0

    1 review

    Dined on August 10, 2023

    overall1food3service2ambience1
    Restaurant floor was very dirty and had obviously not been vacuumed or cleaned in some time. We also had to wait close to an hour after ordering until the hibachi chef came to our table. Bad experience overall and not what I would expect from Benihana and definitely not what I’ve experienced in the past. Don’t know that I’ll go back again.

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  31. Carlos

    Caribbean

    4 reviews

    vip
    1.0

    4 reviews

    Dined on August 9, 2023

    overall1food2service1ambience2
    We waited 1 hr to be seated and another 1 hr prior to start cooking for us even though our reservation was confirmed.

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  32. EurekaW

    1 review

    1.0

    1 review

    Dined on August 7, 2023

    overall1food5service1ambience1
    My reservation was at 6 we didn’t get to a seat till after 7 once we sat down we didn’t get food till almost 8

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  33. KyleC

    Yorkshire

    1 review

    1.0

    1 review

    Dined on August 6, 2023

    overall1food4service1ambience1
    BAD MANAGEMENT!!!!!We had a reservation for 6:30 and at 8:00 we had not received drinks yet. The table we arrived at was dirty and food was on the floor. The table was full of flies. We complained to the manager and he told us to leave if we didn’t like it and was very rude. We had two groups of six and they would not set us near each other and there was plenty of empty tables.

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  34. Zeee

    Memphis/West TN

    2 reviews

    5.0

    2 reviews

    Dined on August 4, 2023

    overall5food5service5ambience5
    Loveeeed my experience. The food, drinks, and atmosphere was amazing!

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  35. Dave

    Memphis/West TN

    2 reviews

    4.0

    2 reviews

    Dined on August 2, 2023

    overall4food3service5ambience2
    Scallops were rubbery and fishy. Dirty floors, smudgy front doors. Service was great, though!

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  36. Gigi

    Memphis/West TN

    5 reviews

    1.0

    5 reviews

    Dined on August 1, 2023

    overall1food1service1ambience1
    We spent $300 on one of the worst meals we have ever had. We went for a special bday after not going for several years. It used to be so good and fun. It’s sad that it’s gone downhill. I guess when I saw how many reservations were available it should have been my first clue.

    1 person found this helpful

  37. OpenTable Diner

    Columbus

    31 reviews

    vip
    2.0

    31 reviews

    Dined on July 31, 2023

    overall2food3service2ambience1
    The place is dirty. Shoes sticking to carpet in entry of restaurant where you check in. Chef was non-performative and dull. Not entertaining like most Teppanyaki dining chefs are. He even forgot the shrimp entirely for one of the guys at our table. Quality of food was decent, but hard to enjoy when the ambiance is so bad. Drinks (cocktails) were mixed well and tasted great.

    1 person found this helpful

  38. JoyW

    1 review

    5.0

    1 review

    Dined on July 31, 2023

    overall5food5service5ambience4
    We made one of our annual birthday trips. They were quite busy and husband didn't get his bday song or ice cream but we had a great time. Our server and chef were top notch. Great food as always.

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  39. AntoinetteB

    Memphis/West TN

    2 reviews

    5.0

    2 reviews

    Dined on July 30, 2023

    overall5food3service5ambience3
    The food was just "ok". I've had better. Seasongi was subpar, not sure if it was the chef's first day or what.

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  40. DavidH

    1 review

    4.0

    1 review

    Dined on July 30, 2023

    overall4food4service5ambience5
    This was a fantastic experience for my wife's birthday. We had 2 tables of 8 people next to each other and the 2 Chefs worked well together. I think we will definitely do this again.

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FAQs

You can order delivery directly from Benihana - Memphis, TN using the Order Online button. Benihana - Memphis, TN also offers delivery in partnership with Postmates and Uber Eats.

Benihana - Memphis, TN is rated 3.7 stars by 2455 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 41 times today

Order delivery or takeout

Google Map for Benihana - Memphis, TN

912 Ridgelake Blvd, Memphis, TN 38120

Additional information

  • Cross street
    Hilton
  • Neighborhood
    Memphis
  • Hours of operation
    Lunch Daily 11:00 am–3:00 pm Dinner Mon–Thu, Sun 3:00 pm–10:00 pm Fri, Sat 3:00 pm–11:00 pm Happy Hour Mon–Fri 4:00 pm–7:00 pm
  • Cuisines
    Japanese, Sushi, Steakhouse
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Private Lot
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Vegan, Wine
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