Benihana - Memphis

4
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1251 Reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak,chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Memphis is located in East Memphis off of Poplar Ave. and I-240, across from the Hilton Hotel.Take a seat at one of our teppanyaki tables, prepare for a show like no other and watch as your personal chef shows off their skills. Happy Hour is offered from 5-7 p.m.Monday through Thursday and 4-7 p.m. on Fridays. Enjoy signature cocktails, specialty sushi rolls and an assortment of appetizers. An 18% service charge is added to all guest checks for parties of eight or more.

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What 1251 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.3
food
3.8
service
3.9
ambience
3.8
value
Noise · Moderate
75% of people would recommend it to a friend
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BB
BriBb
1 review
Dined 3 days ago
Overall2food4service1ambience1

I’ve been coming to this location for years and they have went down hill for sure. We had no waitress for 50 minutes and when we did get one she took our orders and only came back to give us the bill. The host noticed us waiting and got us drinks. We didn’t have plates at our table and the chef had to walk away and get us some. We didn’t get our salad, ice cream, or the sauces that normally come with the food. The chef was great and the food was pretty good but the experience was bad.

AC
vipACTIONJ1
Memphis/West TN
12 reviews
Dined 6 days ago
Overall5food5service5ambience4

The staff are very familiar with me and the service is always great.

OT
OpenTable Diner
1 review
Dined 7 days ago
Overall2food3service1ambience1

The waitress acted like she didn’t even want us there. We had to ask for our drinks more than once. We had to ask for silverware even though it should have been on the table. She seemed upset that we even asked. The drinks were not great and the meal was very very garlicky (Japanese food is not supposed to be described as “garlicky”. The only reason why I gave it a 2 rating instead of 1 is because Alex the cook was great! All in all, probably won’t go back there.

JC
JohnC
1 review
Dined on July 31, 2020
Overall5food5service5ambience5

Quiet and much fun!!! Thank you so much for the great memories. We will return more often to enjoy ourselves much more in the future.

LW
LindezW
1 review
Dined on July 31, 2020
Overall5food5service5ambience4

Great experience would be back very soon , cook was great.

JT
JenniferT
1 review
Dined on July 30, 2020
Overall1food5service1ambience4

SERVICE WAS HORRIBLE I WILL BEVER RETURN..SERVER CAME UP WORH NO MASK ON AND TOOK OUR ORDER WHICH WAS WRKNG AND NEVER CAME BACK. ONLY THING THAT WAS DECENT WAS OUR CHEF.... I SEE WHY I STOPPED EATING HERE ALONG TIME AGO

OT
OpenTable Diner
Memphis/West TN
1 review
Dined on July 27, 2020
Overall5food5service5ambience5

It was great

OT
OpenTable Diner
Memphis/West TN
1 review
Dined on July 25, 2020
Overall5food5service5ambience5

Me and bae have made this our favorite place to celebrate small accomplishments. As always they never disappoint and service was fast and perfect 👌

EG
ElizabethG
1 review
Dined on July 25, 2020
Overall4food5service5ambience4

Great experience! Accommodations for children! We will visit again.

OT
OpenTable Diner
1 review
Dined on July 22, 2020
Overall5food3service2ambience2

Waitress was rude and didn’t refill our drinks they got
Watered down

TJ
TamikaJ
1 review
Dined on July 19, 2020
Overall5food5service5ambience5

Benihana has always been my favorite. Memphis location is definitely one of the best.

OT
OpenTable Diner
Memphis/West TN
1 review
Dined on July 18, 2020
Overall5food5service5ambience5

Manger was awesome!! All the chefs were great!! Bartender was excellent!! Host was great as well!! They were short staffed but managed it well!!

OT
OpenTable Diner
1 review
Dined on July 14, 2020
Overall4food5service4ambience4

Alex the cook was great!!!

S
Stine
New York Area
1 review
Dined on July 10, 2020
Overall1food1service1ambience1

One server and one chef. we didnt even stay to eat

Benihana - Memphis
Responded on July 14, 2020

Stine, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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OT
OpenTable Diner
1 review
Dined on July 10, 2020
Overall4food5service3ambience4

Great experience with me and family. Plan to go back real soon!

LR
LoveRob
1 review
Dined on July 10, 2020
Overall5food5service5ambience5

Things started off kind of rocky but turned around for the better. The cook was everything, I wish I would have gotten his name for my next visit.

CT
CharlotteT
1 review
Dined on July 9, 2020
Overall5food5service5ambience5

Has gotten better with food, and Time. They gave us all the Garlic Butter we wanted without charging us!

d
vipdavidp
Memphis/West TN
108 reviews
Dined on July 2, 2020
Overall5food5service5ambience4

Good lunch I was only one at table and food came quick and the place is practicing social distance measures

OT
vipOpenTable Diner
Memphis/West TN
14 reviews
Dined on July 1, 2020
Overall4food4service5ambience4

We stopped eating here for a while because the service and food had went downhill. Our visit tonight was much better. The food and service was very good.

OT
OpenTable Diner
New Orleans
3 reviews
Dined on June 30, 2020
Overall5food5service5ambience5

I had a great experience. The service and entertainment were worth it.

a
afiyat
1 review
Dined on June 29, 2020
Overall4food4service4ambience4

Waited a while for our chef. Was 45mins before he got to us.

l
lynnm
1 review
Dined on June 29, 2020
Overall1food3service1ambience2

We went to Benihana's because we use to eat there when we lived down
south. We had reservations for 5:30, we did not get our main meal until 6:40. There weren't even many other customers. The wait was ridicules. We were staying at a hotel close to the restaurant so we chose to stay instead of leaving to find another place to eat.
Bad experience.

MJ
MaryJ
Atlanta
3 reviews
Dined on June 29, 2020
Overall5food5service5ambience5

Service and food were fabulous! Thank you Shin for making my birthday dinner a night to remember!

SH
ShirleyH
1 review
Dined on June 27, 2020
Overall5food5service4ambience5

Ok long wait after set an app for 130 didn’t sit down till 40 min later

NS
NicoleS
1 review
Dined on June 25, 2020
Overall5food5service5ambience5

Enjoyable for a night for two or a group of family and friends

l
leelah
1 review
Dined on June 25, 2020
Overall5food5service5ambience5

My overall experience with Benihana was amazing. They practiced social distancing which was very safe , but they still managed to make me have a wonderful time. The people were very kind and helping . The food was amazing also and the cook “Alex” was very entertaining and funny. We enjoyed our time. I would highly recommend Benihana.

DM
DianeM
1 review
Dined on June 24, 2020
Overall4food5service3ambience4

The food was really good. The chef did a great job as well. The service with drinks and other food was slow. We were the only ones at the table too.

JE
JEFFREYF
1 review
Dined on June 23, 2020
Overall3food5service3ambience3

Had a reservation for 1830...Two birthdays. Seating was fast. The waitress was soso. She greeted us nicely, but then...got our drink order and then it started. The screaming baby on the next table, speaking thru the mask the waitress was wearing was tough to understand her. She didn't refill our drinks, nor offer me another Fufu drink. The Hibatchi Chef was okay. Ther was no Chef Show "PAZAZ".
The wait staff, Chefs management, not one person working looked like any Japanese, I remembered on Okinawa or Tokyo. When I go to certain restaurants I expect a certain level of ambiance to go along with the experience of dinning out at certin restaurants. It was lacking. $177 including tip for 3, with water and 1-$8 drink. Will not go back for a long time.

OT
OpenTable Diner
Memphis/West TN
1 review
Dined on June 22, 2020
Overall2food5service1ambience4

Reservation at 6:30 on a Monday night. Not seated until 6:55, and the chef didn’t come to our table until 7:35. The waitress and chef were great, but I don’t expect to have to wait an hour for them to start cooking the food when I have a reservation. This has happened to me before too, and I thought it was a fluke. Now I know it’s not.

m
vipmike4all
Memphis/West TN
43 reviews
Dined on June 21, 2020
Overall5food5service5ambience5

We had a great dinner. Food was excellent and Carlos, our Chef was fantastic. Always enjoy Benihana's

J
Jeffery
Memphis/West TN
2 reviews
Dined on June 21, 2020
Overall5food5service5ambience4

Father’s Day celebration! Food and presentation was great.

JD
JamesD
1 review
Dined on June 20, 2020
Overall2food5service5ambience2

Not very entertaining the cook wasn't funny at all way to expensive for what we got

TA
TamaraA
Los Angeles
1 review
Dined on June 20, 2020
Overall5food5service5ambience5

Excellent service. Great food!! Celebrated my mom’s birthday and she was more than happy!

AC
AndreaC
Key West
4 reviews
Dined on June 18, 2020
Overall5food5service5ambience4

Great dining experience! Service was excellent and the food was delicious. We appreciate the $30 coupon Benihana’s does for your birthday. It was a nice treat!

V
Vett
1 review
Dined on June 17, 2020
Overall4food4service5ambience3

Overall good, there was a fly flying around. Service was great. Food was good.

WS
vipWilliamS
Memphis/West TN
2 reviews
Dined on June 14, 2020
Overall2food1service4ambience1

Very overrated! Food was average but expensive. Service was great, but under staffed.

CB
ChristynnB
1 review
Dined on June 14, 2020
Overall1food3service1ambience1

Bad service table was Reserved for 3:15pm took 20 minutes for us to be seated and also we waited a whole hour for our cook to come out.

RM
RoxyM
1 review
Dined on June 14, 2020
Overall3food5service3ambience3

My experience was decent although I found it a bit disturbing that it took our chef about 25mins to make it to our table after after our drinks and appetizers were ordered. I’m not complaining about the wait but I found it unprofessional that our server found the need to mention that he was in the office on the phone with corporate because he had gotten in trouble. Once our chef finally made it to the table, my party (We we’re celebrating my mother’s 50th birthday) could tell that he was visibility upset! His service however was spectacular. I also found it very unprofessional that during our service someone who appeared to be his manager interrupted our dining experience to tell our chef that he was instructed to “go-home” after he made our food. At this point it was a whisper nor discreet. Beyond the fact that he may have been fired I would like to commend our chef on making my family’s food very tasty while he was experiencing such hardship.

JS
JamarcusS
1 review
Dined on June 13, 2020
Overall2food4service2ambience2

Don’t go close to closing time on a weekend. They were ready to go had to find server just to get things or ask other servers

DM
DeeM
San Francisco
1 review
Dined on June 13, 2020
Overall4food4service5ambience4

Jonathan was our server. His demeanor and his attitude was great.

FAQs

Benihana - Memphis does offer delivery in partnership with Postmates and Uber Eats. Benihana - Memphis also offers takeout which you can order by calling the restaurant at (901) 767-8980.

Benihana - Memphis is rated 4 stars by 1251 OpenTable diners.

Benihana - Memphis does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

You can book this restaurant by choosing the date, time and party size.

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