Benihana - Memphis

4
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1301 Reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak,chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Memphis is located in East Memphis off of Poplar Ave. and I-240, across from the Hilton Hotel.Take a seat at one of our teppanyaki tables, prepare for a show like no other and watch as your personal chef shows off their skills. Happy Hour is offered from 5-7 p.m.Monday through Thursday and 4-7 p.m. on Fridays. Enjoy signature cocktails, specialty sushi rolls and an assortment of appetizers. An 18% service charge is added to all guest checks for parties of eight or more.

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What 1301 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.3
food
3.8
service
3.9
ambience
3.8
value
Noise · Moderate
73% of people would recommend it to a friend
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TW
TashaW
1 review
Dined 4 days ago
Overall4food2service4ambience3

Everything was fine I think they left something off the chefs cart so our rice sat on the grill a little longer was kinda mushy but overall good.

OT
OpenTable Diner
1 review
Dined 7 days ago
Overall5food5service5ambience5

Great experience period

OT
OpenTable Diner
1 review
Dined 7 days ago
Overall4food5service4ambience5

It was an overall great experience!

DH
DebbieH
Memphis/West TN
2 reviews
Dined on October 16, 2020
Overall4food3service5ambience5

Our table was in a very quiet location. The chef barely spoke to us the whole time. Food was okay - chicken was a bit dry and fried rice was very firm with no taste. Overall my party enjoyed the time anyway.

OT
OpenTable Diner
1 review
Dined on October 14, 2020
Overall2food5service2ambience5

Was the worst reservation was at 715

MS
MichaelS
Memphis/West TN
1 review
Dined on October 13, 2020
Overall3food3service2ambience3

We did not manager to do our discount correctly. Quit making us go to a second source to print the ticket. When you say print it from the email you get everything except the code. We did not know you had to select print and then go to another page to print. A second grader must be doing your web development that can think or explain what to do properly. I was ready to leave and our stress level was through the roof. It ruined the whole meal. Could not understand the cook. No display of entertainment was good by the chef. Food was OK but not great. Soup was cold. Got the cheapest plastic fork and knife possible to use. With a close to $100 meal give we utensils to use without asking. My wife's wine had something in it so we sent it back.

TC
TonyaC
1 review
Dined on October 12, 2020
Overall5food5service5ambience5

Enjoyed my 50th celebration... Kevin was awesome and funny

K
Kyra
1 review
Dined on October 12, 2020
Overall5food5service5ambience5

It was just a great experience all around. It was just nice, loved it. Really enjoyed my birthday.

OT
OpenTable Diner
Memphis/West TN
1 review
Dined on October 12, 2020
Overall5food5service5ambience5

Shrimp hibachi with chicken fried rice!

c
cherylp
1 review
Dined on October 10, 2020
Overall2food4service2ambience2

The food was good. But the service was terrible, no bartender couldn’t make certain drinks. Server was delayed on drinks constantly. Chef did not present food properly. The entire night seemed at lower value then what it’s priced! Supposed to be an upscale restaurant but has really dropped in service. As of now not worth the money you put out.

N
Nelly
1 review
Dined on October 9, 2020
Overall3food4service3ambience4

Food was pretty good but not for my $100 bill that I received. They ask you if you want chicken fried rice but don’t tell you there’s an up charge per person. Drinks were very flat tasting. Had to ask for everything that the menu said we were supposed to receive for our meal as it was supposed to be 6 course and they acted like they were doing us a favor.

LN
LexieN
1 review
Dined on October 7, 2020
Overall2food1service2ambience1

This place is overpriced and overhyped. Service was awful and the food sure didn’t make up for it.

OT
OpenTable Diner
1 review
Dined on October 7, 2020
Overall5food4service5ambience4

I had a great girls Night. The food was delicious. I took home a carry our order for my hubby and unfortunately there was a piece of hair. Other than that everything was nice.

OT
OpenTable Diner
Memphis/West TN
6 reviews
Dined on October 6, 2020
Overall3food3service4ambience5

I usually love my food it melts in my mouth but this time the chef was a bit heavy on the salt...

SE
ShaniyaE
1 review
Dined on October 5, 2020
Overall5food5service5ambience5

Staff was excellent, server was excellent, and chef was excellent. Food was delicious !

MK
MsKayKay
Memphis/West TN
15 reviews
Dined on October 3, 2020
Overall4food5service3ambience4

We were out with the children for a family dinner. I must say that the food was delicious! Our chef, Artis, cooked our meals to perfection. The service on the other hand was average. I say this because we were seated for about 20 min before our server greeted us and then it took another 20-25 min to get our hibachi meal started.

RR
RoRo
Memphis/West TN
1 review
Dined on October 3, 2020
Overall1food4service2ambience2

Made a reservation for 4 and 2 other people that were able to sit at our table with absolutely no mask ! They enter w/o a mask as well.
The lady at the front was rude when I asked her why is someone else at our table. I will not be back! I don’t appreciate Benihana not requiring everyone enter at least with a mask on.!
Courtesy to otherS with mask on !!!

SS
ShayShay
1 review
Dined on September 27, 2020
Overall3food3service2ambience3

It service wasn’t that great for that price. I heard it was an up scale restaurant but terribly wrong. The food was just ok.

JJ
JalisaJ
1 review
Dined on September 26, 2020
Overall1food2service1ambience1

I arrived at 8:09 reservation was 8:15 they made me come back at exactly 8:15. My waitress didn’t not know anything about the menu she took our drink orders but it was not put in until 9:00. We got our drinks at 9:30. Cool came to the table rushed cooking our food then we were rushed to eat because they close at 10. I will never go back mgmt was rude the whole time. It was my birthday btw

OT
vipOpenTable Diner
Memphis/West TN
17 reviews
Dined on September 26, 2020
Overall3food3service3ambience2

Our table was all scratched needed a paint job. Party across from us was making excessive noise. Waitress seemed overwhelmed. Place needs a good remodel.

OT
OpenTable Diner
Memphis/West TN
1 review
Dined on September 25, 2020
Overall5food5service5ambience4

Great service and the food was cooked perfectly

RR
RoRo
Memphis/West TN
2 reviews
Dined on September 24, 2020
Overall2food5service2ambience2

Made a reservation for my 40th birthday. Got there at 640 young lady at front desk was rude. Asking us to go back outside until 645 and it was raining. Waiter took long taking order and bringing our drinks. They also sat someone else at our table. I didn’t get a birthday song or birthday ice cream. 😞

A
Andy
Memphis/West TN
1 review
Dined on September 22, 2020
Overall5food5service5ambience5

If you like hibachi then this is the place!! Came for birthday and had a blast w our lil family and chef was awesome!! Great service overall!

RB
ReneeB
Memphis/West TN
1 review
Dined on September 20, 2020
Overall2food4service1ambience2

It was my daughter’s birthday. We waited for 20 minutes after being seated with no one coming to our table. My husband had to go to the hostess to tell her. Then had 2 different servers show up to take our order. Second one had no idea they first one was there. Waited about another 10-15 minutes to get drinks (water and sodas, nothing complicated)Soup came out cold. Salad was okay. The chef was fantastic and the food he cooked was delicious. Server didn’t acknowledge my daughter’s birthday nor did they sing to her or bring out any ice cream. Worst experience and so sad because it was one of our favorite places.

OT
OpenTable Diner
1 review
Dined on September 20, 2020
Overall5food5service5ambience5

Me and my loved it. This was our lunch date today. We never visited and boy I tell you I’m still full and got left overs both of us 😍!

SH
SheleiniaH
1 review
Dined on September 20, 2020
Overall5food5service5ambience5

I felt like I was rushed out at the end, but over all it was great!

EB
EmilyB
1 review
Dined on September 18, 2020
Overall2food3service1ambience1

We love Benihana! Arrived with my birthday girl daughter, myself, and her two friends. We waited for a while, longer than necessary, to meet our waitress and order drinks. They came, and she went. When she finally returned to take our orders, we ordered and waited for the chef. He was okay. Surely not Benihana quality. No tricks, no flaming onion volcano, no shrimp in the mouth. Nothing. When he was finally done, he asked me if I had cash for a cook tip. SERIOUSLY? Did I have cash to hand him as a tip? I told him I'd settle up in the end. Then - where was our waitress? Glasses had been empty for a while, no dishes cleared. After she appeared again, and got ice cream for the girls, she brought the bill. I waited there for twelve minutes to pay using a credit card. The girls had long finished, had used the rest room, etc. We were ready to go. I ended up paying in cash and leaving. No one said a word to us. I could have ditched the bill and no one would have been the wiser. Terrible, awful service. I'll never return.

DC
DannyC
Memphis/West TN
15 reviews
Dined on September 17, 2020
Overall5food5service5ambience4

Birthday days

OT
OpenTable Diner
Memphis/West TN
1 review
Dined on September 17, 2020
Overall5food5service5ambience5

Always have a great experience!

WB
WandaB
1 review
Dined on September 12, 2020
Overall4food5service4ambience5

Our waiter and cook was awesome! The girls at the front desk were not friendly nor helpful. We went in not knowing we had to have reservations. We went out the door to discuss where we would go. Another family went in without reservations and came back out to make reservations online. They told us how to make them and said the girls were rude to them also. For years, the girls at the desk have always been rude! But we love the food, so we still go occasionally.

EK
EliseK
1 review
Dined on September 11, 2020
Overall1food2service1ambience1

Horrible service. I would never recommend anyone to come here for a birthday. The wait was almost 2 hours with having a reservation. Some of my party did not receive their food. It was not worth the money or wait.

TE
TEM2020
Nashville
1 review
Dined on September 11, 2020
Overall1food1service1ambience1

The service was horrible and management was worse. Some of our party didn't get their food.! I will never go there again!

OT
OpenTable Diner
Nashville
2 reviews
Dined on September 10, 2020
Overall2food5service2ambience2

It was my birthday dinner. Had a reservation and still did get a chef until over an hour after our reservation. Very poor service

HE
HebaE
1 review
Dined on September 10, 2020
Overall4food5service4ambience2

Everthing was great except that it was dirty. Specially the toilets

OT
OpenTable Diner
Memphis/West TN
1 review
Dined on September 7, 2020
Overall4food5service2ambience5

Great food but people were allowed entry with no mask and was able to stand inside. My guest and I were told to stand in the walk way or wait in our car and we had mask. I won’t play the race card but they were white we were black. After 20 minutes of sitting in the car (10 over my reservation time) we got the call to come in. Our waitress was new. She promptly bought us our drinks but we waited over an hour before our chef came. And you guessed it the white customers received theirs first. Our chef, He was very pleasant and funny and the food was delicious. The additional occupants at our table were not to happy with experience with management or the customer service. Great food, but we will not be returning.

TS
TamekaS
1 review
Dined on September 4, 2020
Overall5food5service5ambience5

Service was great and they were very friendly! We must visit again!

OT
OpenTable Diner
Memphis/West TN
6 reviews
Dined on September 3, 2020
Overall5food5service5ambience5

Celebrating 50th birthday

L
Lexball
Memphis/West TN
1 review
Dined on August 30, 2020
Overall1food1service4ambience2

I eat here all the time and this was like my 2nd bad experience. We made a reservation at 8:30 and a cook didn’t even come to our table until 10:00. He was rushing to cook our food and it was so bland and the meat tasted like rubber.

Benihana - Memphis
Responded on September 3, 2020

Lexball, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

Report
ME
MarlonE
Memphis/West TN
1 review
Dined on August 29, 2020
Overall1food4service1ambience1

5:30 reservation..didn't get seated until 6. Didn't have a cook until 7. Cook was there because he had to be..restaurant is old.

Benihana - Memphis
Responded on September 1, 2020

Marlon, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

Report
KW
KarimW
1 review
Dined on August 28, 2020
Overall1food1service1ambience1

We had a reservation and they did not seat us but seated walk ins, we waited over 30 minutes.

Benihana - Memphis
Responded on September 1, 2020

Karim, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

Report

FAQs

Benihana - Memphis does offer delivery in partnership with Postmates and Uber Eats. Benihana - Memphis also offers takeout which you can order by calling the restaurant at (901) 767-8980.

Benihana - Memphis is rated 4 stars by 1301 OpenTable diners.

Benihana - Memphis does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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