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Steak And Lobster Xpx - Benihana - Memphis, TN, Memphis, TN

Benihana - Memphis, TN

2.7
2.7
2695 Reviews
$30 and under
Japanese
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Make a reservation

2 people

7:00 PM


Booked 16 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Phone number
    (901) 767-8980
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Neighborhood
    Memphis
  • Cross street
    Hilton
  • Parking details
    Private Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Vegan, Wine

Offers

  • Buy $50 in Gift Cards, get a $10 Promotional Card

    May 14 - Jun 16, 2024
    Sun - Thu - 11:00 AM - 3:00 PM, 3:00 PM - 10:00 PM,Fri - Sat - 11:00 AM - 3:00 PM, 3:00 PM - 11:00 PM
    Now through June 16th, purchase $50 in Gift Cards, receive a $10 Promotional Card. Purchase $200 in Gift Cards, receive $60 in Promotional Cards! Ask your server for details.

What 2,695 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

2.7
2.7 based on recent ratings
  • 3.5Food
  • 2.7Service
  • 2.8Ambience
  • 2.7Value

NoiseModerate

2,695 Reviews
  1. OpenTable Diner

    Memphis/West TN

    1 review

    3.0

    1 review

    Dined 7 days ago

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 4
    Unfortunately they’re suffering from low staff. The food is still amazing but they are terribly slow. Had an 8:45p reservation and didn’t see a cook until 10p. And the prices are still on the high side even tho the service has dwindled.
    Benihana - Memphis, TNResponded 6 days ago
    Dear valued guest, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

    Is this helpful?

  2. CortneyS

    Memphis/West TN

    1 review

    1.0

    1 review

    Dined on May 19, 2024

    1. Overall 1
    2. Food 3
    3. Service 3
    4. Ambience 1
    There was no A/C in the building. It was too hot in there especially with grills on all day. They need to fix air and let patrons know there is no air conditioning.
    Benihana - Memphis, TNResponded on May 20, 2024
    Dear guest, we are so sorry to hear about your experience at our location. It is disappointing to know that we meet your expectations. We take your feedback seriously and will ensure we address these issues with our team. We're committed to improving and hope to have the chance to serve you better in the future. If you wish to contact us with further details regarding your experience, you may reach us by visiting our "Contact Us" page on our website.

    Is this helpful?

  3. OpenTable Diner

    Memphis/West TN

    1 review

    1.0

    1 review

    Dined on May 19, 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3
    I had an 830 reservation. My party was not seated until almost 930. The chef did not arrive at our table until 1015. By the time he finished we got to go boxes and left. After complaining to the manager, he blamed the corporation for over booking and said he would give us a discount (he didn't).
    Benihana - Memphis, TNResponded on May 20, 2024
    Dear guest, thank you for taking the time to share your experience with us. We're very sorry you experienced a long wait and we appreciate your patience. We understand how valuable your time is. We would appreciate another chance to earn your trust, please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website.

    Is this helpful?

  4. PatrickM

    Memphis/West TN

    2 reviews

    2.0

    2 reviews

    Dined on May 18, 2024

    1. Overall 2
    2. Food 5
    3. Service 1
    4. Ambience 1
    It took over an hour past our reservation time to get seated, despite there being plenty of open tables available. The only way we got to our table was because the manager happened to walk up to the front, otherwise we probably would’ve been waiting longer.
    Benihana - Memphis, TNResponded on May 20, 2024
    Dear valued guest, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

    Is this helpful?

  5. OpenTable Diner

    Memphis/West TN

    1 review

    1.0

    1 review

    Dined on May 13, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2
    Reservation was at 730pm. Was seated at 8pm.. did not receive chef until 930pm.. watching chef cook now
    Benihana - Memphis, TNResponded on May 14, 2024
    Dear guest, on behalf of Benihana, we would like to offer our sincere apologies for the long wait time you endured during your last visit. We understand that your time is valuable and we are deeply sorry for the inconvenience this has caused you. Please feel free to contact us with further details regarding this experience by visiting our "Contact Us" page on our website.

    Is this helpful?

  6. OpenTable Diner

    Memphis/West TN

    1 review

    1.0

    1 review

    Dined on May 13, 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3
    Unfortunately my family and I did not have a good experience at this location. Our reservation was at 7:15pm and we weren’t seated until 8:30pm. By the time we sat down, we had to wait another hour for the chef to arrive and did not get our food until 10:15pm. Everyone at our table was very disappointed and immediately requested to go boxes for their food. Being that it was Mother’s Day, I felt like the staff should have been more prepared…especially since we were only offered a holiday menu, which only offered more expensive options. The manager was very dismissive and did not offer us any time of accommodations. My kids were looking forward to this hibachi experience but I was very disappointed and will not be back.
    Benihana - Memphis, TNResponded on May 14, 2024
    Dear guest, thank you for taking the time to share your experience with us. We're very sorry you experienced a long wait and we appreciate your patience. We understand that your time is valuable and we are deeply sorry for the inconvenience this has caused you. We’re hopeful that you will allow us to serve you again. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website

    Is this helpful?

  7. OpenTable Diner

    Memphis/West TN

    2 reviews

    1.0

    2 reviews

    Dined on May 12, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    Our reservation for Mother’s Day was at 4:45. We were seated shortly after 5:00, but by 7:00, we had not even had anyone begin to make our food. Because of our small children, we had to get up and leave without dinner. Very disappointed!
    Benihana - Memphis, TNResponded on May 14, 2024
    We appreciate you taking the time to provide us with your feedback. It's regrettable to hear that your Mother's Day dining experience didn't meet your expectations. We understand how special this day is. Your comments are being reviewed as we're committed to making things right for you. Please get in touch with us through our “Contact Us” page on our website, and we'll work diligently to turn your next visit into a delightful one.

    Is this helpful?

  8. OpenTable Diner

    Memphis/West TN

    1 review

    2.0

    1 review

    Dined on May 12, 2024

    1. Overall 2
    2. Food 5
    3. Service 2
    4. Ambience 1
    Reservation was made and still was seated 45 minutes later.
    Benihana - Memphis, TNResponded on May 14, 2024
    Dear guest, thank you for taking the time to share your experience with us. We're very sorry you experienced a long wait and we appreciate your patience. We understand how valuable your time is. We would appreciate another chance to earn your trust, please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website.

    Is this helpful?

  9. OpenTable Diner

    Memphis/West TN

    1 review

    5.0

    1 review

    Dined on May 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Party of 10 no long wait on Mother's Day. Hostess and chef were pleasant and took care of all requests promptly.
    Benihana - Memphis, TNResponded on May 14, 2024
    Dear guest, thank you for celebrating Mother's Day with us at Benihana. We're delighted to hear you enjoyed your experience!

    Is this helpful?

  10. OpenTable Diner

    Mobile

    1 review

    2.0

    1 review

    Dined on May 12, 2024

    1. Overall 2
    2. Food 4
    3. Service 3
    4. Ambience 2
    It was okay. Not the best. We waited too long for a chef. The waitress did her part - but they had us waiting after sitting for almost an hour to get our chef. Please don’t seat anyone knowing there aren’t enough chefs on hand to take care of the cooking.
    Benihana - Memphis, TNResponded on May 14, 2024
    Dear valued guest, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

    Is this helpful?

FAQs

You can order delivery directly from Benihana - Memphis, TN using the Order Online button. Benihana - Memphis, TN also offers delivery in partnership with Postmates and Uber Eats.

Benihana - Memphis, TN is rated 2.7 stars by 2695 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 16 times today

Order delivery or takeout

Google Map for Benihana - Memphis, TN

912 Ridgelake Blvd, Memphis, TN 38120

Additional information

  • Cross street
    Hilton
  • Neighborhood
    Memphis
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Private Lot
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Vegan, Wine
  • Phone number
    (901) 767-8980
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
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