Benihana - Memphis
6 New York strip steak and mushrooms hibachi grilled to your specification.
Everything was fine I think they left something off the chefs cart so our rice sat on the grill a little longer was kinda mushy but overall good.
Great experience period
It was an overall great experience!
Our table was in a very quiet location. The chef barely spoke to us the whole time. Food was okay - chicken was a bit dry and fried rice was very firm with no taste. Overall my party enjoyed the time anyway.
Was the worst reservation was at 715
We did not manager to do our discount correctly. Quit making us go to a second source to print the ticket. When you say print it from the email you get everything except the code. We did not know you had to select print and then go to another page to print. A second grader must be doing your web development that can think or explain what to do properly. I was ready to leave and our stress level was through the roof. It ruined the whole meal. Could not understand the cook. No display of entertainment was good by the chef. Food was OK but not great. Soup was cold. Got the cheapest plastic fork and knife possible to use. With a close to $100 meal give we utensils to use without asking. My wife's wine had something in it so we sent it back.
Enjoyed my 50th celebration... Kevin was awesome and funny
It was just a great experience all around. It was just nice, loved it. Really enjoyed my birthday.
Shrimp hibachi with chicken fried rice!
The food was good. But the service was terrible, no bartender couldn’t make certain drinks. Server was delayed on drinks constantly. Chef did not present food properly. The entire night seemed at lower value then what it’s priced! Supposed to be an upscale restaurant but has really dropped in service. As of now not worth the money you put out.
Food was pretty good but not for my $100 bill that I received. They ask you if you want chicken fried rice but don’t tell you there’s an up charge per person. Drinks were very flat tasting. Had to ask for everything that the menu said we were supposed to receive for our meal as it was supposed to be 6 course and they acted like they were doing us a favor.
This place is overpriced and overhyped. Service was awful and the food sure didn’t make up for it.
I had a great girls Night. The food was delicious. I took home a carry our order for my hubby and unfortunately there was a piece of hair. Other than that everything was nice.
I usually love my food it melts in my mouth but this time the chef was a bit heavy on the salt...
Staff was excellent, server was excellent, and chef was excellent. Food was delicious !
We were out with the children for a family dinner. I must say that the food was delicious! Our chef, Artis, cooked our meals to perfection. The service on the other hand was average. I say this because we were seated for about 20 min before our server greeted us and then it took another 20-25 min to get our hibachi meal started.
Made a reservation for 4 and 2 other people that were able to sit at our table with absolutely no mask ! They enter w/o a mask as well.
The lady at the front was rude when I asked her why is someone else at our table. I will not be back! I don’t appreciate Benihana not requiring everyone enter at least with a mask on.!
Courtesy to otherS with mask on !!!
It service wasn’t that great for that price. I heard it was an up scale restaurant but terribly wrong. The food was just ok.
I arrived at 8:09 reservation was 8:15 they made me come back at exactly 8:15. My waitress didn’t not know anything about the menu she took our drink orders but it was not put in until 9:00. We got our drinks at 9:30. Cool came to the table rushed cooking our food then we were rushed to eat because they close at 10. I will never go back mgmt was rude the whole time. It was my birthday btw
Our table was all scratched needed a paint job. Party across from us was making excessive noise. Waitress seemed overwhelmed. Place needs a good remodel.
Great service and the food was cooked perfectly
Made a reservation for my 40th birthday. Got there at 640 young lady at front desk was rude. Asking us to go back outside until 645 and it was raining. Waiter took long taking order and bringing our drinks. They also sat someone else at our table. I didn’t get a birthday song or birthday ice cream. 😞
If you like hibachi then this is the place!! Came for birthday and had a blast w our lil family and chef was awesome!! Great service overall!
It was my daughter’s birthday. We waited for 20 minutes after being seated with no one coming to our table. My husband had to go to the hostess to tell her. Then had 2 different servers show up to take our order. Second one had no idea they first one was there. Waited about another 10-15 minutes to get drinks (water and sodas, nothing complicated)Soup came out cold. Salad was okay. The chef was fantastic and the food he cooked was delicious. Server didn’t acknowledge my daughter’s birthday nor did they sing to her or bring out any ice cream. Worst experience and so sad because it was one of our favorite places.
Me and my loved it. This was our lunch date today. We never visited and boy I tell you I’m still full and got left overs both of us 😍!
I felt like I was rushed out at the end, but over all it was great!
We love Benihana! Arrived with my birthday girl daughter, myself, and her two friends. We waited for a while, longer than necessary, to meet our waitress and order drinks. They came, and she went. When she finally returned to take our orders, we ordered and waited for the chef. He was okay. Surely not Benihana quality. No tricks, no flaming onion volcano, no shrimp in the mouth. Nothing. When he was finally done, he asked me if I had cash for a cook tip. SERIOUSLY? Did I have cash to hand him as a tip? I told him I'd settle up in the end. Then - where was our waitress? Glasses had been empty for a while, no dishes cleared. After she appeared again, and got ice cream for the girls, she brought the bill. I waited there for twelve minutes to pay using a credit card. The girls had long finished, had used the rest room, etc. We were ready to go. I ended up paying in cash and leaving. No one said a word to us. I could have ditched the bill and no one would have been the wiser. Terrible, awful service. I'll never return.
Always have a great experience!
Our waiter and cook was awesome! The girls at the front desk were not friendly nor helpful. We went in not knowing we had to have reservations. We went out the door to discuss where we would go. Another family went in without reservations and came back out to make reservations online. They told us how to make them and said the girls were rude to them also. For years, the girls at the desk have always been rude! But we love the food, so we still go occasionally.
Horrible service. I would never recommend anyone to come here for a birthday. The wait was almost 2 hours with having a reservation. Some of my party did not receive their food. It was not worth the money or wait.
The service was horrible and management was worse. Some of our party didn't get their food.! I will never go there again!
It was my birthday dinner. Had a reservation and still did get a chef until over an hour after our reservation. Very poor service
Everthing was great except that it was dirty. Specially the toilets
Great food but people were allowed entry with no mask and was able to stand inside. My guest and I were told to stand in the walk way or wait in our car and we had mask. I won’t play the race card but they were white we were black. After 20 minutes of sitting in the car (10 over my reservation time) we got the call to come in. Our waitress was new. She promptly bought us our drinks but we waited over an hour before our chef came. And you guessed it the white customers received theirs first. Our chef, He was very pleasant and funny and the food was delicious. The additional occupants at our table were not to happy with experience with management or the customer service. Great food, but we will not be returning.
Service was great and they were very friendly! We must visit again!
Celebrating 50th birthday
I eat here all the time and this was like my 2nd bad experience. We made a reservation at 8:30 and a cook didn’t even come to our table until 10:00. He was rushing to cook our food and it was so bland and the meat tasted like rubber.
Lexball, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.
5:30 reservation..didn't get seated until 6. Didn't have a cook until 7. Cook was there because he had to be..restaurant is old.
Marlon, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.
We had a reservation and they did not seat us but seated walk ins, we waited over 30 minutes.
Karim, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.
Benihana - Memphis does offer delivery in partnership with Postmates and Uber Eats. Benihana - Memphis also offers takeout which you can order by calling the restaurant at (901) 767-8980.
Benihana - Memphis is rated 4 stars by 1301 OpenTable diners.
Benihana - Memphis does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.